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Castle Inn

2.0 star property
San Francisco's Castle Inn puts travelers right in the city action with free parking, while staff helps arrange tours to nearby Pier 39 attractions

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Photo gallery for Castle Inn

Restaurant - Castle Inn (San Francisco)
Interior - Castle Inn (San Francisco)
Free self parking - Castle Inn (San Francisco)
Hair dryer, towels - Castle Inn (San Francisco)
Hair dryer, towels - Castle Inn (San Francisco)
Castle Inn sits in central San Francisco where travelers find genuine convenience with free self-parking and express check-out. Guests connect easily with in-room WiFi while the attentive staff provides both tour/ticket assistance and concierge services for exploring the city.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Room options

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Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room | Living area | Flat-screen TV

Superior Room

9.2 out of 10
Wonderful
(153 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area | Flat-screen TV

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(131 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

About the neighborhood

Located in San Francisco, Castle Inn is in the city center. Lombard Street and Palace of Fine Arts are notable landmarks, and the area's natural beauty can be seen at Twin Peaks and Alcatraz Island. Pier 39 and University of San Francisco are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's location for the sightseeing. Visit our San Francisco travel guide
Map
1565 Broadway, San Francisco, CA, 94109

What's nearby

  • Van Ness Avenue
    Van Ness Avenue
    1 min walk - 0.1 miles
  • Union Street
    Union Street
    6 min walk - 0.4 miles
  • Lombard Street
    Lombard Street
    11 min walk - 0.6 miles
  • San Francisco: il California Masonic Memorial Temple il 13 giugno 2010. Icona dell'architettura modernista di metà secolo, il tempio massonico California Memorial è stato progettato da Albert Roller
    SF Masonic Auditorium
    13 min walk - 0.7 miles
  • Pier 39
    Pier 39
    4 min drive - 1.4 miles

Getting around

  • San Francisco Station
    5 min drive
  • Hyde St & Broadway Stop
    5 min walk
  • San Francisco Intl. Airport (SFO)
    33 min drive

Restaurants

  • House of Prime Rib
    4 min walk
  • Shanghai Kelly's
    1 min walk
  • Teaspoon
    2 min walk
  • Starbucks
    2 min walk
  • Bell Tower
    3 min walk

About this property

Castle Inn

Hotel near Lombard Street
Located close to Pier 39 and Palace of Fine Arts, Castle Inn has plenty to offer. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Express check-out, multilingual staff, and free newspapers
  • Concierge services, smoke-free premises, and a vending machine
  • Guest reviews give top marks for the overall value, convenient parking, and helpful staff
Room features
All guestrooms at Castle Inn have comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Castle Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Castle Inn?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

What time is check-out at Castle Inn?

Check-out is at 11 AM. Late check-out is available for USD 50 (subject to availability).

Where is Castle Inn located?

Located in Downtown San Francisco, this hotel is 0.6 mi (1 km) from Lombard Street and within 3 mi (5 km) of Pier 39 and Palace of Fine Arts. University of San Francisco and Golden Gate Bridge are also within 6 mi (10 km). Hyde St & Broadway Stop is only a 5-minute walk and Hyde St & Pacific Ave Stop is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Castle Inn Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 677 out of 1005 reviews
Rating 8 - Good. 248 out of 1005 reviews
Rating 6 - Okay. 58 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 6 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! Friendly, helpful and kind! Parking!!!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Kellii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite hotel to stay when visiting SF. Good area, comfortable beds and parking.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just great to have free parking with your room. Great location for restaurants and shopping.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had everything needed. The bed was a little soft for my taste. On-site parking in the upper small courtyard lot and basement were both tight squeezes but still appreciated. Overall it was a great location and I would stay again.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities
Staff was very pleasant. Great location!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! Everything was clean, parking was very accommodating and the staff were very helpful!! Right in the middle of everything this spot is a gem and price can’t be beat! We’ll definitely be back!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

jeff

Liked: Cleanliness, amenities, property conditions & facilities
Place was clean, staff was nice.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ross

Liked: Cleanliness, property conditions & facilities
Clean and great location...
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maritza

Liked: Cleanliness, amenities, property conditions & facilities
The motel is centrally located, has free parking, and had the basic amenities we needed. I would definitely stay there again.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Froilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, centrally located. Felt safe. Room could use a makeover but found it clean and spacious. Fast wifi. Appreciate the microwave, fridge, hair dryer and iron in the room. Would stay again.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, free parking a plus good place to stay
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location for couple to explore SF by foot, car or sfmt.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and staff was friendly.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Urban

Liked: Cleanliness, staff & service, amenities
Cool Motel place with nice restaurants in the near
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, amenities
Location was awesome!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities
Great place. Very good location and easy access to all parts of the city from here. Handicap access ++++ very accessible. Clean place and kind staff. Would stay here again :)
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Otto

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good location, parking included was wonderful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Len

Liked: Cleanliness, staff & service
Clean, free parking, easy access, good location, spacious
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great area, near to many touristic points, park included
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marcella

Liked: Cleanliness, amenities, property conditions & facilities
The location is perfect. Family loved the strong shower and the beds. I loved the location and cleanliness.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, property conditions & facilities
Clean room area felt safe Awesome greeting upon early arrival great location and price with parking
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything they said in the reviews was pretty accurate. Rooms were a pleasant surprise. Very clean with a modern flare. Vintage elevator gets you up and down. Parking was pretty squirrelly but manageable. Close to everything. Front desk was very nice, and the guy had a matter of fact attitude which I appreciated. I would stay at this hidden gem again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

rose

Liked: Cleanliness, staff & service, amenities
Room was clean and quiet. I would definitely recommend for anyone coming to town for a night like I did. No complaints!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Patrica

Liked: Cleanliness, property conditions & facilities
The room was clean and comfortable. Location was fantastic! No frills but great value. Would stay there again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

ALLISON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're a frequent visitor. Always Exceptional! Staff is welcoming. Great location to UPMC Sutter Medical. Parking is included and safe. Highly recommend!
Stayed 1 night in Mar 2026