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Aldrich Hotel

Property class: 2

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Close to Union Square and Bill Graham Civic Auditorium, Aldrich Hotel has plenty to offer. Stay connected with free in-room WiFi.

Reviews

4.4 out of 10

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

View all photos for Standard Room, Private Bathroom

Standard Room, Private Bathroom | Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, Private Bathroom

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, Shared Bathroom

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, Shared Bathroom

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Downtown San Francisco, a neighborhood in San Francisco, Aldrich Hotel is near a metro station. Bill Graham Civic Auditorium and San Francisco Museum of Modern Art are cultural highlights, and some of the area's notable landmarks include Ferry Building and Golden Gate Bridge. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
439 Jones St., San Francisco, CA, 94102

What's nearby

  • A cityscape with prominent buildings, including a tall skyscraper, and a central plaza with benches and trees.
    Union Square
    7 min walk - 0.4 miles
  • A building with a relief sculpture of soldiers and a dedication plaque.
    SF Masonic Auditorium
    8 min walk - 0.5 miles
  • A cityscape with tall buildings, a fountain, and a modern building with a circular design.
    Moscone Convention Center
    15 min walk - 0.8 miles
  • Warfield Theatre
    5 min walk - 0.3 miles
  • Westin St Francis Hotel Glass Elevators
    5 min walk - 0.3 miles

Getting around

  • San Francisco Station
    3 min drive
  • Powell St & O'Farrell St Stop
    6 min walk
  • San Francisco Intl. Airport (SFO)
    26 min drive

Restaurants

  • Cinnabar
    1 min walk
  • Bourbon & Branch
    1 min walk
  • Cantoo Latin Asian Rotisserie
    2 min walk
  • 620 Jones
    3 min walk
  • Milan Pizza
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator (31 inch wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

Frequently asked questions

Is Aldrich Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Aldrich Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Aldrich Hotel?

Check-out is at 11 AM.

Where is Aldrich Hotel located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of SHN Curran Theatre and Union Square. Bill Graham Civic Auditorium and San Francisco City Hall are also within 15 minutes. Powell St & O'Farrell St Stop is 6 minutes by foot and Market St & Taylor St Stop is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aldrich Hotel Reviews

4.4

4.8

Cleanliness

3.8

Location

5.4

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 228 reviews
Rating 8 - Good. 23 out of 228 reviews
Rating 6 - Okay. 42 out of 228 reviews
Rating 4 - Poor. 55 out of 228 reviews
Rating 2 - Terrible. 95 out of 228 reviews

Reviews

Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Worst hotel
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

Collin

Disliked: Cleanliness, staff & service, property conditions & facilities
The photis on the listing are misleading.
Stayed 6 nights in Mar 2024
Verified review

4/10 Poor

Christiane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
None
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
They charged me despite they said that the amount will be charged at the hotel. I couldn’t have my money back.
Stayed 1 night in Nov 2023
Verified review

4/10 Poor

FUMIHIKO

Disliked: Cleanliness, property conditions & facilities
TV, Heater are out of order
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Giovanni

Disliked: Cleanliness, amenities, property conditions & facilities
I have to share my experience at this hotel so people can seriously avoid it at all costs. I did the mistake of not reading reviews properly or taking them seriously but when I tell you they weren’t joking about the BED BUGS!! It was horrifying and absolutely uncomfortable and disgusting. My girlfriend and I stayed for 4 nights and by the end of our stay I was covered in bites from head to toe (literally) I had them all over my face, arms, legs, back and head. The room is really run down and in a terrible neighborhood that makes you feel unsafe. Homeless everywhere!! Remote for tv was missing, ceiling fan was just a prop, sheets and blanket were very dirty and had hair and bloodstains from the bugs. Elevator was unstable and had to use the stairs for the rest of the trip (stayed on the 4th floor) the only saving qualities was the nice staff. Overall it’s not worth saving your money, you will want to leave this place immediately.
Stayed 4 nights in Aug 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was comfortable and the staff was friendly and accommodating.
Stayed 3 nights in Aug 2021
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness
Very dirty. Shower curtain & floor had visible blood stains. The floor in general was very dirty, had to wear shower shoes the entire stay. The tv did not have a remote and did not even turn on by manually pressing the power button. The elevator was unique & interesting, but pretty scary. The location is also not in a good area. Walking up Jones St. at any hour you will encounter MANY homeless. They even have part of Jones st blocked for homeless to set up tents, kinda like outdoor dining areas. Do not recommend for anyone with small kids.
Stayed 3 nights in Jun 2021
Verified review

2/10 Terrible

moana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place ever!

There were homeless people camping outside the building and along the sidewalks. It was very scary. There were bed bugs, the walls were dirty, and the white sheets were stained with something. Gave the clerk our information and than he kind of ignored us because he was making a phone call. The customer services was awful too. Worse place ever and the neighborhood is dangerous at night.
Stayed 1 night in Jun 2021
Verified review

10/10 Excellent

Margarito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper día

Fue una excelente noche muy relajante
Stayed 1 night in Apr 2021
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Centrale ligging was top. Kamer was vies en oud, kwamen terug met bedwantsen.
Stayed 5 nights in Sep 2019
Verified review

2/10 Terrible

Irina

Disliked: Property conditions & facilities, room comfort

Worst hotel experience

I did not expect much from staying in the economy hotel, bit frankly it was the worst experience I've ever had. Bed bugs was the worst problem, I couldn't sleep, and I got bites on my face and hands! Also, the heating was not turned on half of the nights, even though it was close to freezing outside. I could also hear any noises from the street, I guess because the windows couldn't lock well.
Stayed 6 nights in Jan 2020
Verified review

8/10 Good

Mark

Can't beat the price.
Stayed 2 nights in Feb 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Super expensive for what you get. The hotel is in a really bad shape. No heating, refrigerators in bad shape, no cable tv as promised and even air channels do not work properly. No elevator. Bear in mind that you will not get what you signed for and employees will continuously lie to avoid complains. If this is your last choice, book it at your own risk.
Stayed 9 nights in Dec 2019
Verified review

2/10 Terrible

Satoshi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
エアコンがない 周りが物騒で夜から朝まで騒がしくて寝られない シーツ交換など清掃がない 毎日コンセントが勝手に抜かれていて電源が使えない状態になっている
Stayed 3 nights in Dec 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very rough Tenderloin area. Room had bedbugs and we got bit extensively.
Stayed 4 nights in Nov 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep looking!

If you're able to successfully make it past the difficult double doors that lead to the elevator to finally reach your room, you will wish you hadn't. The bizarre room set-up aside, there is no temperature control for the room so pray the weather is cool. the window is stuck open and the cord to adjust the blinds had been removed. Thankfully, I had my own bathroom... but it's the kind of place you want to keep your shoes on to shower in. After my first night I desperately wanted to check out and stay anywhere else, but they make you pay in full in advance.
Stayed 4 nights in Sep 2019
Verified review

2/10 Terrible

Jacob

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The bed was close to dangerous and almost tipping over when getting in and out. I should have complained and asked for another bed but from the look at worn down state of the lobby and hallways I did not expect it to worth the try. I had one of the rooms with private bathroom but the sink was not in the bathroom but in the bedroom. There was no aircon but I always had the window open, though a lot of noise from the street. During my 4 night stay I never had cleaning or clean towels.
Stayed 4 nights in Sep 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed for 2 nights. First the elevator we had to open ourselves and there were 2 doors, one to the elevator and the elevator itself. Then the room had no air conditioning. So we opened the window but there was no screen. The showers did not look clean. The toilet was okay. We were on the second floor and there were 2 toilets and 2 showers for the entire floor each in separate rooms. We at least had our own sink. The towels we used did not look clean. They were white towels but they looked faded. We were hesitant to sleep under the covers for the possibility of bed bugs. We looked under the sheets but didn’t find any. We never looked in between the bed though. But no bed bugs so far.
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

I will never come back

Facilities are in TERRIBLE conditions. This option should be removed from your web page, Do not disappoint your costumers.
Stayed 1 night in Sep 2019
Verified review

4/10 Poor

Marcelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Má escolha.

Hotel extremamente velho e mal cuidado, localizado em rua onde ha maior concentração de moradores de rua de sao francisco. Nao ha servico algum no hotel, toalha do quarto parece infantil. Banheiro pelo menos é novo. Se este hotel for sua ultima opcao pense duas vezes. O hoteis.com deveria tira-lo de seu site.
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

??秀樹渡邉

設備が古いが対応は良い
Stayed 6 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

BED BUGS

If you want extra guests in your room this is the place for you and when i say guest i mean bed bugs !! This is definitely a place i do not recommend ever ! The location is loud and dirty but i guess you get what you pay for. Inside the hotel the rooms are decent but don't let that fool you ! Only certain rooms have the mini fridges, ours did not have one which i was surprised since it was a very spacious room. Even though our room was very spacious however it wasn't the best , the bathrooms were shared bathrooms which weren't cleaned all the time. The Tv was kind of old fashioned and barely worked all the channels were fuzzy. Upon discovering the bed bugs we got the staff to come up stairs and look which he even seen ! We asked for a refund however all they could offer was another room -___- why would i want another room????? that room probably has them to !!! In the end I never got my money back and I DO NOT RECOMMEND THIS PLACE EVER !!! I was trying to upload a picture but its not letting me so im assuming its blocked so they dont get exposed
Stayed 10 nights in Jul 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place ever I would never recommend anyone to go there and stay
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

KT

Disliked: Cleanliness, amenities, property conditions & facilities
Old. Noisy at night. People yelling at night on the street.
Stayed 4 nights in May 2019