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Hotel Chapala

Property class: 3

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Photo gallery for Hotel Chapala

Beach - Hotel Chapala (San Felipe)
Room - Hotel Chapala (San Felipe)
Balcony view - Hotel Chapala (San Felipe)
Bathroom - Hotel Chapala (San Felipe)
Exterior detail - Hotel Chapala (San Felipe)
Hotel Chapala provides amenities like laundry facilities and an outdoor entertainment area. Stay connected with free in-room WiFi.

Reviews

4.8 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Room

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ocean View

Room

Quadruple Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View

Room

Suite, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Room

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quintuple Room, Ocean View

Room

Quintuple Room, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Triple Room

Room

Family Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Located near the beach, Hotel Chapala is in Primera Sección, a neighborhood in San Felipe. San Felipe Lighthouse and Valle De los Gigantes are local landmarks, and the area's natural beauty can be seen at Alto Golfo de California Biosphere Reserve and Islands and Protected Areas of the Gulf of California. Visit our San Felipe travel guide
Map
av. mar de cortez 142, San Felipe, BC, 21850

What's nearby

  • A coastal town with a beach, a lighthouse, and mountains in the background.
    Playa San Felipe
    5 min walk - 0.3 miles
  • Malecón San Felipe
    1 min walk - 0.1 miles
  • San Felipe Lighthouse
    9 min walk - 0.5 miles
  • San Felipe Marina
    7 min drive - 4.7 miles
  • Playa Las Almejas
    16 min drive - 12.0 miles

Restaurants

  • Restaurant Rosita's
    6 min walk
  • Malecón
    1 min walk
  • Mariscos El Guero
    4 min walk
  • Rockodile
    4 min walk
  • Cenaduria Michas
    14 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels
  • First-run movies

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per accommodation, per stay, plus a deposit of MXN 300 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MXN 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 300 per stay
  • Pet fee: MXN 300 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Is Hotel Chapala pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of MXN 300 per stay and a fee of MXN 300 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Chapala?

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Chapala?

Check-out is at noon.

Where is Hotel Chapala located?

Located in Primera Sección, this hotel is within a 10-minute walk of Malecón San Felipe, Playa San Felipe, and San Felipe Health Center. San Felipe Lighthouse and Islands and Protected Areas of the Gulf of California are also within 2 mi (3 km).

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Reviews

Hotel Chapala Reviews

4.8

5.4

Cleanliness

5.2

Amenities

5.6

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 18 reviews
Rating 8 - Good. 4 out of 18 reviews
Rating 6 - Okay. 4 out of 18 reviews
Rating 4 - Poor. 4 out of 18 reviews
Rating 2 - Terrible. 6 out of 18 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I reserved and paid for a room with water view guaranteed. When I got to the office window the lady said there were no more but the parking lot was empty except for 2 cars. She made me pay more out of pocket for a room that didn’t have water views.
Stayed 2 nights in Nov 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
a flea bag. Worst hotel I’ve ever stayed in. The kid checking me in was fine. I would not represent this hotel. Spent $56 dollars and not stay there if it was free!
Stayed 1 night in Oct 2020
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Gave me a room that was people was inside Then they say i get 30 percent dis ount on my next v
Stayed 2 nights in Oct 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible servicio

Muy mal, llegue al hotel eran las 7.40 pm hiba con los niños pequeños a pasar el fin de semana y la recepcionista me dice que me ha ian cancelado la habitacion y qur me habian enviado un msg por correo que nunca recibi ! Y lo mas triste es que no habia donde quedarnos todo estaba ocupado! Y habiamos manejado 4 hrs desde tijuana, terrible ! No vayan a ese hotel porque nisiquiera fueron para llamarme o esperar a que llegara muy mal servicio.
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

The room wasn’t ready at the time to check in they told us to come back in 30 minutes and we did and then they asked to come back in other 30 minutes. The place Like the floor isn’t to clean but the bed sheets and towels were ok and clean . They didn’t left any soap in the room we had to go down and asked for it. At 2:00 am in the morning I am writing this review because the next door people’s came from drinking alcohol and were so noisy couldn’t sleep any more and no body is talking to them to be quiet, most probably the person in charge is sleeping
Stayed 1 night in Sep 2020
Verified review

6/10 Okay

Fair

It was okay for the price
Stayed 2 nights in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good price and great location.

This hotel offer the best they can forthe price they charge. Any bad qualification is unfair because they could not be any better with the price they charge. If you want to get any better be ready to spend a lot more money in another hotel.
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

overcharged

They did not have my reservation and had a bad attitude. Also I was charged twice on my debit card. Because I paid on this app and then paid at the hotel and said I would del with hotels.com later. It was let and we were tired.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente atención

Agradecemos mucho el servicio de recepción muy amables, si hubo unos retrasos pero aún así la atención fue muy buena, la habitación 24 excelente me la pase muy bien en un ambiente tranquilo!! La verdad si volvería a ir!
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo hotel
Stayed 1 night in Aug 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel needs major maintenance and repairing.

Room 25 reeked like cigarette smoke, the pillow and sheets were penetrated with the smell. In Room #24, the room we were switched to, the shower had a major leak on the faucet handles. In Room #31, the bathroom door was hard to open end close because the upper hinges were broken.
Stayed 1 night in Jul 2020
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed!!

I have to be honest and say the room and building did not match the pictures. Noisy location and no facilities. Just a bed, shower, and wi-fi. Not what weary travelers were hoping for. Over priced for sure for us and probably the other 2 guests.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
Verified review

2/10 Terrible

Stayed 1 night in Aug 2020