Ratings based on 1,222 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.1 Hotel condition
AARP Travel Center Verified Reviews
by A verified traveler
Posted Mar 27, 2024 on Expedia
I slept at a different hotel because it’s too dirty
Comment from Hotel Management
Mar 27, 2024 by Management , Hotel Management
Please accept our apologies for the issues you had during your stay.
by A verified traveler
Posted Mar 27, 2024 on Expedia
They are renovations and they have nice rooms
Comment from Hotel Management
Mar 27, 2024 by Management , Hotel Management
Thank you
by A verified traveler
Posted Mar 27, 2024 on Expedia
Love
Comment from Hotel Management
Mar 27, 2024 by Management , Hotel Management
Thank you.
by A verified traveler
Posted Mar 26, 2024 on Expedia
Love the place.
Comment from Hotel Management
Mar 26, 2024 by Management , Hotel Management
thank you.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Comment from Hotel Management
Mar 26, 2024 by Management , Hotel Management
Thank you.
by A verified traveler
Posted Mar 25, 2024 on Expedia
Comment from Hotel Management
Mar 26, 2024 by Management , Hotel Management
Thank you.
by A verified traveler
Posted Mar 24, 2024 on Expedia
Close to University City, where we were visiting relatives. Lots of nice plants in the courtyard. Close to restaurants and grocery stores. Quiet room. Close to hiking trails in Mission Trails Regional Park.
Comment from Hotel Management
Mar 26, 2024 by Management , Hotel Management
Thank you
by A verified traveler
Posted Mar 24, 2024 on Expedia
Fast and easy check-in with the front desk. She was professional and had a pleasant demeanor. The air conditioning did not power on, however, it was not needed as it was cold. Just wanted to take note of what worked and not so I wouldn't get charged when checking out. The pool and hot tub were under renovation but was mentioned on the Expedia website before reserving. Looks sketchy from the outside parking but as soon as you enter the gate, I was pleasantly surprised. Lots of reviews both good and bad posted. Luckily for us, we lucked out except for the air conditioning. The room was clean and the essentials of the microwave and fridge worked. Freeway is nearby and conveniently located with restaurants and grocery stores. Would stay again. For reference, the room which we stayed in was 1006. I booked with Expedia and the process was easy with confirmation of stay and receipt.
Comment from Hotel Management
Mar 26, 2024 by Management , Hotel Management
Thank you for taking the time to share your experience with is.
by A verified traveler
Posted Mar 19, 2024 on Expedia
Very nice. We enjoyed our stay very much.
Comment from Hotel Management
Mar 20, 2024 by Management , Hotel Management
Thank you.
by A verified traveler
Posted Mar 19, 2024 on Expedia
Comment from Hotel Management
Mar 20, 2024 by Management , Hotel Management
Thank you.