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Best Western Plus Hacienda Hotel Old Town

3.0 star property
Guests savor Mexican flavors all day at Best Western Plus Hacienda Hotel Old Town, then unwind with evening cocktails by the fireplace.

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Photo gallery for Best Western Plus Hacienda Hotel Old Town

Outdoor pool, sun loungers - Best Western Plus Hacienda Hotel Old Town (San Diego)
Terrace/patio - Best Western Plus Hacienda Hotel Old Town (San Diego)
Exterior - Best Western Plus Hacienda Hotel Old Town (San Diego)
Free daily full breakfast - Best Western Plus Hacienda Hotel Old Town (San Diego)
Exterior - Best Western Plus Hacienda Hotel Old Town (San Diego)
The Best Western Plus Hacienda Hotel Old Town offers warm hospitality and modern comforts in Old Town San Diego. Enjoy Mexican cuisine at the on-site restaurant, relax by the outdoor pool, stay fit at the gym, and use the business center. Top attractions are steps away.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for 1 King Bed, Non-Smoking, Sofabed

In-room safe, desk, iron/ironing board, free cribs/infant beds

1 King Bed, Non-Smoking, Sofabed

  • Sleeps 3
  • Free WiFi

View all photos for Accessible - 1 King, Mobility Accessible, Bathtub, Non-Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Accessible - 1 King, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • Free WiFi

View all photos for Accessible - 2 Queen, Mobility Accessible, Roll In Shower, Non-Smoking

A hotel room with two beds, a wooden table, a desk, a ceiling fan, a TV, and a door with a window.

Accessible - 2 Queen, Mobility Accessible, Roll In Shower, Non-Smoking

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

In the suburbs, Best Western Plus Hacienda Hotel Old Town is in Old Town San Diego, a walkable area in San Diego with good shopping. Port of San Diego and B Street Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mission Bay and Balboa Park. Waterfront Park and USS Midway Museum are not to be missed. Looking to get your feet wet? Sailing and surfing/body boarding adventures can be found near the property. Visit our San Diego travel guide
Map
4041 Harney St, San Diego, CA, 92110

What's nearby

  • Heritage Park
    Heritage Park
    1 min walk - 0.1 miles
  • A historic site in the Old Town of San Diego, California, in honor of members of the Church of Jesus Christ of Latter-day Saints who served in the Mormon Battalion of th
    Mormon Battalion Historic Site
    1 min walk - 0.1 miles
  • Room in Whaley House Museum, old town of San Diego
    Whaley House Museum
    3 min walk - 0.2 miles
  • Presidio Park
    Presidio Park
    3 min walk - 0.2 miles
  • Old Town San Diego State Park
    Old Town San Diego State Park
    7 min walk - 0.4 miles

Getting around

  • Washington Street Station
    2 min drive
  • Old Town Transit Center
    8 min walk
  • San Diego Intl. Airport (SAN)
    16 min drive

Restaurants

  • Cafe Coyote
    2 min walk
  • Casa de Reyes
    5 min walk
  • Old Town Mexican Cafe
    2 min walk
  • Casa Guadalajara
    8 min walk
  • ARCO
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:30 AM to 10:00 PM
  • Free train station pick-up and drop-off shuttle from 6:30 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free cruise terminal shuttle
  • Self parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Old Town Tequila Factory

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 30 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Plus Hacienda Hotel Old Town have a pool?

Yes, this property has an outdoor pool.

Is Best Western Plus Hacienda Hotel Old Town pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 30 per night.

What time is check-in at Best Western Plus Hacienda Hotel Old Town?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hacienda Hotel Old Town?

Check-out is at 11 AM.

Does Best Western Plus Hacienda Hotel Old Town provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Best Western Plus Hacienda Hotel Old Town located?

Located in Old Town San Diego, this hotel is within a 10-minute walk of Whaley House Museum and Old Town San Diego State Park. Mission Bay and Balboa Park are also within 3 mi (5 km). Morena - Linda Vista Station is 20 minutes by foot and Washington Street Station is 25 minutes.

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Reviews

Best Western Plus Hacienda Hotel Old Town Reviews

8.4

Very Good

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1146 out of 2040 reviews
Rating 8 - Good. 417 out of 2040 reviews
Rating 6 - Okay. 272 out of 2040 reviews
Rating 4 - Poor. 113 out of 2040 reviews
Rating 2 - Terrible. 92 out of 2040 reviews

Reviews

Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Beautiful grounds and friendly staff.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, great hotel.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this location, everyone was friendly and helpful!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Simone Harris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful location and space and staff
Stayed 1 night in May 2026
Verified

6/10 Okay

Brooke

Liked: Staff & service, amenities
I really like the property location. Nice heated pool and hot tub area. Rooms were just kind of old and dingy feeling.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in May 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport shuttle was the selling point for us. Plus the location was great, next to Old Town San Diego.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to everything you need; historic old town, great food, live music and train access just a short walk away if you want to see other parts of San Diego without having to drive
Stayed 1 night in May 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff was great
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, staff was super helpful and professional and friendly! This was not what you think a typical best western used to be. Pretty nice place especially for the price!
Stayed 1 night in May 2026
Verified

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to old town. Older hotel but clean , old town charm. Lots of steps and different levels, so be prepared.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Jose R Espinoza

Liked: Cleanliness
Always a nice stay....staff is really friendly...
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Corrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying here , walking distance to shopping and dining.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful views, clean room and great breakfast buffet
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. Likes the layout . The weather wasn't too warm or we might of enjoyed the pool jacuzzi more but wish there was a second pool maybe somewhere also. The breakfast was decent except the eggs were not good maybe powdered and tasted groas. The location of the hotel was very good and cute little village nearby . Would come back again .
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle was easy to access. The staff was friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean awesome place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities
Clean spacious room and the front desk staff was amazing!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Older hiotel but fits the vibe of old town.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yessica

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is really nice, breakfast delicious and staff great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not like other hotels, very unique environment in the best way possible! Enjoyed the stay, the staff were kind and the food for the breakfast buffet was delicious! I would recommend to anyone visiting San Diego! Within Old Town so we were able to walk around and visit all the shops in the area and have some delicious food at a local restaurant! Great time, I am looking forward to visiting again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities
Very comfortable stay and staff very nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Parking was perfect the Staff was very help everything was very clean BUT THE ELEVATORS was OUT OF SERVICE my husband is Handicapped was very difficult for him to climb the Stairs and walk to our Riom room we made it work with lots of Diffenitly
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking at hotel is NOT free so be ready to pay about $30+ for parking just to park at the hotel for the night. This was not mentioned when we booked with Expedia. The map they provide of the hotel is really confusing. The room was clean though and the free breakfast provided was good.
Stayed 1 night in May 2026