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Best Western Plus Hacienda Hotel Old Town

Property class: 3

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Photo gallery for Best Western Plus Hacienda Hotel Old Town

Outdoor pool, sun loungers - Best Western Plus Hacienda Hotel Old Town (San Diego)
Exterior - Best Western Plus Hacienda Hotel Old Town (San Diego)
Exterior - Best Western Plus Hacienda Hotel Old Town (San Diego)
Terrace/patio - Best Western Plus Hacienda Hotel Old Town (San Diego)
Breakfast area - Best Western Plus Hacienda Hotel Old Town (San Diego)
The Best Western Plus Hacienda Hotel Old Town offers warm hospitality and modern comforts in Old Town San Diego. Enjoy Mexican cuisine at the on-site restaurant, relax by the outdoor pool, stay fit at the gym, and use the business center. Top attractions are steps away.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (with Sofabed)

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

In the suburbs, Best Western Plus Hacienda Hotel Old Town is in Old Town San Diego, a walkable area in San Diego with good shopping. Port of San Diego and B Street Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mission Bay and Balboa Park. Waterfront Park and USS Midway Museum are not to be missed. Looking to get your feet wet? Sailing and surfing/body boarding adventures can be found near the property. Visit our San Diego travel guide
Map
4041 Harney St, San Diego, CA, 92110

What's nearby

  • Heritage Park
    Heritage Park
    1 min walk - 0.1 miles
  • Room in Whaley House Museum, old town of San Diego
    Whaley House Museum
    3 min walk - 0.2 miles
  • Presidio Park
    Presidio Park
    3 min walk - 0.2 miles
  • Old Town San Diego State Park
    Old Town San Diego State Park
    7 min walk - 0.4 miles
  • School Buildings Of The UCSD Campus In La Jolla
    University of San Diego
    4 min drive - 1.2 miles

Getting around

  • Washington Street Station
    2 min drive
  • Old Town Transit Center
    8 min walk
  • San Diego Intl. Airport (SAN)
    16 min drive

Restaurants

  • Cafe Coyote
    2 min walk
  • Casa de Reyes
    5 min walk
  • Casa Guadalajara
    8 min walk
  • Old Town Mexican Cafe
    2 min walk
  • ARCO
    9 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

Hotel near Old Town San Diego State Park
Take advantage of a free roundtrip airport shuttle, dry cleaning/laundry services, and a fireplace in the lobby at Best Western Plus Hacienda Hotel Old Town. For some rest and relaxation, visit the hot tub. The on-site Mexican cuisine restaurant, Old Town Tequila Factory, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • A free cruise shuttle, self parking (surcharge), and an elevator
  • A vending machine, a banquet hall, and a computer station
  • Meeting rooms, tour/ticket assistance, and free newspapers
  • Guest reviews say great things about the helpful staff and location
Room features
All 197 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:30 AM to 10:00 PM
  • Free train station pick-up and drop-off shuttle from 6:30 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free cruise terminal shuttle
  • Self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Old Town Tequila Factory

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 30 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Best Western Hacienda Hotel Old Town San Diego

Frequently asked questions

Does Best Western Plus Hacienda Hotel Old Town have a pool?

Yes, this property has an outdoor pool.

Is Best Western Plus Hacienda Hotel Old Town pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 30 per day.

What time is check-in at Best Western Plus Hacienda Hotel Old Town?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hacienda Hotel Old Town?

Check-out is at 11 AM.

Does Best Western Plus Hacienda Hotel Old Town provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Best Western Plus Hacienda Hotel Old Town located?

Located in Old Town San Diego, this hotel is within 1 mi (2 km) of Old Town San Diego State Park and University of San Diego. Mission Bay and Balboa Park are also within 3 mi (5 km). Morena - Linda Vista Station is 20 minutes by foot and Washington Street Station is 25 minutes.

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Reviews

Best Western Plus Hacienda Hotel Old Town Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1099 out of 1977 reviews
Rating 8 - Good. 414 out of 1977 reviews
Rating 6 - Okay. 260 out of 1977 reviews
Rating 4 - Poor. 113 out of 1977 reviews
Rating 2 - Terrible. 91 out of 1977 reviews

Reviews

Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and staff was great
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jose R Espinoza

Liked: Cleanliness
Always a nice stay....staff is really friendly...
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Corrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying here , walking distance to shopping and dining.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle was easy to access. The staff was friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not like other hotels, very unique environment in the best way possible! Enjoyed the stay, the staff were kind and the food for the breakfast buffet was delicious! I would recommend to anyone visiting San Diego! Within Old Town so we were able to walk around and visit all the shops in the area and have some delicious food at a local restaurant! Great time, I am looking forward to visiting again!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Older hiotel but fits the vibe of old town.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean awesome place to stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Servando

Liked: Cleanliness, staff & service
Great location. Great staff. Beautiful grounds Good restaurant.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is in a garage and the property has many different floors and they put you as close to your room as possible. The grounds are beautiful and it’s perfectly situated to walk around Old Town. The bathroom is showing its age but it’s a comfortable room. The staff is very nice.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Claudia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel needs updating. Sad dingy rooms. Staff very kind.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

marquessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean ; bathroom door is more of a slider - and did not work great, but the buildings are older so that wasn't a big deal - just had to maneuver it to open and close a bit. The A/C was fantastic! The bed and pillows were very comfortable. The property itself is beautiful, but it can be tricky finding your way around. Walking distance to all the best spots in Old Town is a bonus!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, the room, the staff and location were all great
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

XU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Unique decors. Shuttle running to airport and cruise terminal is convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are a good size! Parking you have to pay $30 overnight and it is close and safe. The location is actually perfect, walkable to all the good stuff in old town. The pool is warm. The price is worth it, the breakfast that is included is much better than other hotel breakfast. Will come back.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
An overnight stay was wonderful. Had everything I needed. Great restaurants near. Old Town San Diego was beautiful. The hotel had a great view.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay near Old Town. The buffet breakfast had plenty of choices and well stocked.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Robert

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It's just an old property that needs remodeling. The staff is great, the breakfast buffet is above average and it's a great location in Old Town. Downside is the old rooms and lots of stairs if you're in the upper buildings.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had limited contact with any staff, but they were pleasant and helpful.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to Vivian Chavez who helped us print out visa forms; she’s a gem. The entire staff was very friendly, helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Claudia Matthew

Perfect place to explore Old Town.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comp breakfast is to die for- shuttle doesn’t run for very early or late flights. Very interesting layout- but staff super helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marleny

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean room.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
beautiful views, in the center of Old town, staff was excellent and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff extremely helpful and kind. Definitely stay at this hotel again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was Perfect. Beautiful Property Staff welcoming and available Room Cleans as well as Amenities Good Security Breakfast Buffet was all Fresh & many different items to choose from Close to many Restaurants Definitely my new favorite spot to stay when visiting San Diego from Northern California
Stayed 1 night in Feb 2026