See all properties

Best Western Plus Hacienda Hotel Old Town

3.0 star property
Suburban hotel with airport shuttle service and a fitness center

Choose dates to view prices

Photo gallery for Best Western Plus Hacienda Hotel Old Town

Outdoor pool
Exterior
Terrace/patio
Lobby
Daily buffet breakfast (USD 12.95 per person)

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Free airport shuttle

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
  • 28.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(16 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.8 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Bidet
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub)

8.8 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
  • 28.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Private kitchenette | Mini-fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - double
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Accessible)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Accessible)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - double
Separate bedroom
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Separate bedroom
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn San Diego Old Town/SeaWorld Area

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,191 reviews
Hilton Garden Inn San Diego Old Town/SeaWorld Area

About the neighborhood

Map
4041 Harney St, San Diego, CA, 92110

What's nearby

  • Old Town San Diego State Park - 7 min walk - 0.4 miles
  • University of San Diego - 2 min drive - 1.2 miles
  • Marine Corps Recruit Depot - 2 min drive - 1.2 miles
  • Hotel Circle - 2 min drive - 1.9 miles
  • SeaWorld - 4 min drive - 2.1 miles

Getting around

  • Morena - Linda Vista Station - 2 min drive
  • Old Town Transit Center - 8 min walk
  • San Diego Intl. Airport (SAN) - 15 min drive

Restaurants

  • ‪Fiesta de Reyes - ‬5 min walk
  • ‪Cafe Coyote - ‬3 min walk
  • ‪Old Town Kitchen - ‬2 min walk
  • ‪Casa de Reyes Restaurant - ‬5 min walk
  • ‪Casa Guadalajara - ‬8 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

Hotel near Old Town San Diego State Park
Take advantage of a free roundtrip airport shuttle, dry cleaning/laundry services, and a fireplace in the lobby at Best Western Plus Hacienda Hotel Old Town. The on-site Mexican cuisine restaurant, Old Town Tequila Factory, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar and a gym.
You'll also find perks like:
  • An outdoor pool
  • Buffet breakfast (surcharge), a free cruise shuttle, and self parking (surcharge)
  • A vending machine, luggage storage, and coffee/tea in the lobby
  • A porter/bellhop, wedding services, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 197 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Wardrobes/closets, mini fridges, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:30 AM to 10:00 PM
  • Free train station pick-up and drop-off shuttle from 6:30 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free cruise terminal shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: USD 12.95 for adults and USD 8.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Old Town Tequila Factory

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,003 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Self parking fee: USD 25 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Best Western Hacienda Hotel Old Town San Diego

Frequently asked questions

Does Best Western Plus Hacienda Hotel Old Town have a pool?

Yes, this property has an outdoor pool.

Is Best Western Plus Hacienda Hotel Old Town pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Hacienda Hotel Old Town?

Self parking is available for USD 25 per day.

What time is check-in at Best Western Plus Hacienda Hotel Old Town?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hacienda Hotel Old Town?

Check-out is at 11 AM.

Does Best Western Plus Hacienda Hotel Old Town provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Best Western Plus Hacienda Hotel Old Town located?

Located in Old Town San Diego, this hotel is within a 10-minute walk of Whaley House Museum and Old Town San Diego State Park. University of San Diego and Mission Bay are also within 2 mi (3 km). Morena - Linda Vista Station is 20 minutes by foot and Washington Street Station is 24 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Best Western Plus Hacienda Hotel Old Town Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 948 out of 1711 reviews
Rating 8 - Good. 369 out of 1711 reviews
Rating 6 - Okay. 214 out of 1711 reviews
Rating 4 - Poor. 101 out of 1711 reviews
Rating 2 - Terrible. 79 out of 1711 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent location and property. Ver nice restaurant in location with beautiful views.
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
Our trip was a blast due to the great set up at the hotel, great spot for vacationers. Great area for acessing any part of San Diego or even Cali with the closeness of the freeways
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, property conditions & facilities
good place for a short visit
Stayed 2 nights in Jul 2025

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Its close to the down town and old town ita the best place
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great and the staff is amazing! This hotel is in walking distance of shops and great food. Theres activities for the kids and its just all around great! We cannot wait to come back soon thank you for everything. Highly recommend this for families or anyone really its just an amazing beautiful hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
It was in Old Town. Good shopping and food!
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location is great. The pool area is nice. Its great family trips. However, the rooms are dated and a bit shabby, but clean. The rooms should be renovated.
Stayed 2 nights in Jul 2025

6/10 Okay

Irving

Liked: Cleanliness, amenities
Was I bit out dated but it was clean and the staff was very friendly. Lots of restaurants in the are.
Stayed 3 nights in Mar 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful vibe, clean, quiet, convenient location, many dining options to choose from and staff was very helpful and polite
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay! Staff was helpful and considerate thank you
Stayed 1 night in May 2025

10/10 Excellent

Corrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Old Town San Diego walking distance to shopping and dining.
Stayed 1 night in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly and right in the center of old town
Stayed 1 night in May 2025

10/10 Excellent

Monique

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful with amazing views of old town and downtown San Diego.
Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time, Nice place, very clean and location is great
Stayed 1 night in Jan 2025

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The van drivers were awesome. They were very kind and accommodating. You are close to the airport and you are in the heart of old town. I would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay
Stayed 1 night in Mar 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quintessential Old Town
Stayed 1 night in Jun 2025

10/10 Excellent

Ginna

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and beautiful
Stayed 1 night in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location of this property. Great hotel for families
Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The property is bright and beautiful. The room was clean and comfortable. Parking is available on site and convenient, but you need to be ready to pay $25 per day for it
Stayed 3 nights in Jul 2025

8/10 Good

Tricia

Liked: Cleanliness, staff & service, amenities
I love the "old town Mexican " look of this hotel. The rooms need updating but the property is beautiful and great value for the price. Id stay again.
Stayed 1 night in May 2025

8/10 Good

George Merwin

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a great location it’s a little dated like many hotels in San Diego, but the views from the 600 building are phenomenal.
Stayed 1 night in May 2025

10/10 Excellent

Jared

Liked: Amenities
Wonderful and charming area of San Diego.
Stayed 1 night in May 2025