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The Neon Elm Hotel

2.0 star property

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Photo gallery for The Neon Elm Hotel

Elite Studio Suite | Private kitchenette | Fridge, coffee/tea maker, paper towels - The Neon Elm Hotel (San Diego)
Exterior - The Neon Elm Hotel (San Diego)
Elite Studio Suite | Private kitchenette | Fridge, coffee/tea maker, paper towels - The Neon Elm Hotel (San Diego)
Elite Studio Suite | Private kitchenette | Fridge, coffee/tea maker, paper towels - The Neon Elm Hotel (San Diego)
Elite Studio Suite | Free WiFi, bed sheets - The Neon Elm Hotel (San Diego)
Located close to San Diego Zoo and Balboa Park, The Neon Elm Hotel has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room Full Bed

Standard Room Full Bed | Free WiFi, bed sheets

Standard Room Full Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Queen Room

Deluxe Queen Room | Free WiFi, bed sheets

Deluxe Queen Room

8.2 out of 10
Very good
(41 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room Twin Bed

Standard Room Twin Bed | Free WiFi, bed sheets

Standard Room Twin Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Executive Studio Suite

Executive Studio Suite | Free WiFi, bed sheets

Executive Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed
  • Free WiFi

View all photos for Deluxe Double Room

Deluxe Double Room | Free WiFi, bed sheets

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Family Studio Suite

Family Studio Suite | Free WiFi, bed sheets

Family Studio Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Elite Studio Suite

Elite Studio Suite | View from room

Elite Studio Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Room

Junior Room | Free WiFi, bed sheets

Junior Room

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Studio Suite

Standard Studio Suite | Free WiFi, bed sheets

Standard Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Luxury Studio Suite

Luxury Studio Suite | Free WiFi, bed sheets

Luxury Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio Suite

A hotel room with a bed, a window with a view of trees and hills, a bathroom with a toilet and sink, and a mirror.

Deluxe Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Studio Suite

A modern hotel room with a large bed, wall-mounted artwork, and a scenic mural.

Superior Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Bankers Hill, a neighborhood in San Diego, is home to The Neon Elm Hotel. San Diego Zoo is a popular attraction and the area's natural beauty can be seen at Balboa Park and Mission Bay. Looking to enjoy an event or a game while in town? See what's going on at Petco Park. Visit our San Diego travel guide
Map
410 Elm St, San Diego, CA, 92101

What's nearby

  • A historic building with ornate architecture and a reflective pond with lily pads.
    Balboa Park
    2 min walk - 0.1 miles
  • A cityscape with modern high-rise buildings, a water fountain area, and people enjoying the park.
    Waterfront Park
    13 min walk - 0.7 miles
  • A large, empty baseball stadium with tiered seating and a green field.
    Petco Park
    3 min drive - 1.2 miles
  • A modern building with a curved glass facade and a pedestrian walkway.
    San Diego Convention Center
    3 min drive - 1.4 miles
  • A zoo entrance with a panda sculpture, ticket booth, and people.
    San Diego Zoo
    4 min drive - 1.9 miles

Getting around

  • Civic Center Station
    11 min walk
  • San Diego Santa Fe Depot
    19 min walk
  • San Diego Intl. Airport (SAN)
    11 min drive

Restaurants

  • Extraordinary Desserts
    11 min walk
  • Cocina 35
    7 min walk
  • The Kebab Shop
    10 min walk
  • Domino's Pizza
    8 min walk
  • Pappalecco
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Offsite parking available (USD 25 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Refrigerator

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

The front desk is open daily from 12:30 PM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 25 per day (360 ft away)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Neon Elm Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at The Neon Elm Hotel?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

What time is check-out at The Neon Elm Hotel?

Check-out is at 10:00 AM. Late check-out is available for USD 75 (subject to availability).

Where is The Neon Elm Hotel located?

Located in Bankers Hill, this hotel is within 2 mi (3 km) of Balboa Park, Petco Park, and San Diego Convention Center. San Diego Zoo and Hotel Circle are also within 6 mi (10 km). Civic Center Station is 11 minutes by foot and Civic Center Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Neon Elm Hotel Reviews

8.4

Very Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 17 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice courtyard with outdoor seating and yard games. Squeaky clean room. Great place!
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Kamola Bakhtiyarovna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, small room but very clean and cute. I didn’t get my code to enter through the main entrance and code for my room, but you can call the number on the main entrance door and they will provide it to you after you confirm your personal information.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are fairly small. Perfect for simple over nights. Noise isn’t too bad at night.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, amenities
Could use a chair or bedside table.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in May 2026
Verified

2/10 Terrible

Adam

Disliked: Cleanliness, amenities, property conditions & facilities
Cool decoration but not well run. Rooms are tiny, my room had a window facing 5 feet from another room forcing me to keep the curtains closed at all times. Room was disgusting. Sheets had stains and obviously weren’t washed, there was trash laying all over the room when I checked in. Don’t stay here, go to an actual hotel.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Marlo

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Booked a room and there was no one even there to check me in so I wasn’t able to get inside the building or get my code for my room
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Brad

Liked: Staff & service
Disliked: Property conditions & facilities
I wanted to like this place, but unfortunately it fell short in several ways. The room itself has some serious design and comfort issues. One of the windows was missing a screen, which meant you either dealt with bugs(black widows) or kept the windows closed. Unfortunately, the HVAC cycles on and off constantly, so with the windows closed the room swings between being too cold while the AC is running and uncomfortably hot while waiting for it to kick back on. The room also opens directly onto a shared courtyard hangout area. If you value privacy, this probably isn't the place for you. Keeping the windows open for fresh air means everyone outside can see and hear into your room. Security also felt like an afterthought. The room door has a window that can be opened from the outside, making it easy for anyone to unlock the door. The bathroom is another odd design choice. There's no proper vanity, so if you want to wash your face or get ready, you're basically using the kitchen sink but there is no mirror, so get ready to hop back and forth. Storage and furniture are minimal. A couple of shelves and at least one bedside table would make a huge difference in making the room functional. The one bright spot was the bed—it was comfortable and I slept well once the room temperature cooperated. Overall, with better climate control, improved privacy, a few basic furnishings, and some attention to the room layout, this could be a better stay. As it stands, I wouldn't stay again.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Allyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & price.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great very easy to check in and beautiful place to stay
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, short walk to little Italy or longer walk to gaslight district, price was reasonable.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exente lugar, limpio y sobre todo la ubicación. Todo al 100%
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sebastien

Stayed 3 nights in May 2026