Viejas Casino & Willows Hotel

4.0 star property
Adults-only resort with 4 restaurants and full-service spa

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Viejas Casino & Willows Hotel

Photo gallery for Viejas Casino & Willows Hotel

Seasonal outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)
Front of property
Executive Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior

Overview of Viejas Casino & Willows Hotel

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Explore the neighborhood

5000 Willows Road, Alpine, CA, 91901
  • Popular LocationGinger Noodle Bar1 min walk
  • Popular LocationViejas Casino1 min walk
  • Popular LocationViejas Outlet Center2 min walk
  • AirportSan Diego, CA (SAN-San Diego Intl.)37 min drive

Room options

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Blackout drapes/curtains
Premium bedding
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Alpine

Viejas Casino & Willows Hotel is located in Alpine. Barona Creek Golf Club and Singing Hills Country Club - Willow Glen Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cleveland National Forest and Pine Creek Wilderness. Viejas Bowl and P2K Range are also worth visiting.

What's nearby

  • Viejas Casino - 1 min walk
  • Viejas Outlet Center - 2 min walk
  • Viejas Bowl - 2 min walk
  • Cleveland National Forest - 12 min drive
  • Sycuan Casino - 18 min drive

Getting around

  • San Diego Intl. Airport (SAN) - 38 min drive

Restaurants

  • Caffe Adesso - 6 min drive
  • Starbucks - 5 min drive
  • McDonald's - 5 min drive
  • Baron Long - 1 min walk
  • Casino Inn - 7 min drive

About this property

Viejas Casino & Willows Hotel

Upscale resort
At Viejas Casino & Willows Hotel, you can look forward to a casino, a bowling alley, and concerts and live shows. Hit the jackpot at this resort with amenities such as 2500 slot machines, bingo, and a casino VIP room. Indulge in a massage, a body treatment, and a facial at the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and more. In addition to a terrace and shopping on site, guests can connect to free wired internet.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with cabanas and sun loungers
  • Free self parking and valet parking
  • Full breakfast (surcharge), a free area shuttle, and an area shuttle
  • Free newspapers, a 24-hour front desk, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 237 rooms have comforts such as premium bedding and air conditioning, as well as perks like free internet and safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 4:00 AM–1:00 PM for a fee: USD 3–14 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Baron Long Bar & Grill
  • Ginger Noodle Bar
  • Grove Steakhouse
  • The Cafe

Things to do

  • 2,500 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Arcade/game room
  • Bingo
  • Bowling alley
  • Casino (133,000 square feet of space)
  • Concerts/live shows
  • Full-service spa
  • Games
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 05 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3–14 per person
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

The seasonal pool will be open from April 01 to December 03
Pool access available from 10:00 AM to 6:00 PM
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Frequently asked questions

Does Viejas Casino & Willows Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–6:00 PM. The pool is closed seasonally each year from November 05 to March 31.

Is Viejas Casino & Willows Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Viejas Casino & Willows Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Viejas Casino & Willows Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Viejas Casino & Willows Hotel?

Check-out is at 11 AM.

Where is Viejas Casino & Willows Hotel located?

Situated in Alpine, this spa resort is steps from Viejas Casino, Viejas Outlet Center, and Viejas Bowl. Alpine Branch San Diego County Library and Viejas Reservoir are also within 6 mi (10 km).

Viejas Casino & Willows Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 662 out of 1001 reviews" "
Rating 8 - Good. 208 out of 1001 reviews" "
Rating 6 - Okay. 66 out of 1001 reviews" "
Rating 4 - Poor. 29 out of 1001 reviews" "
Rating 2 - Terrible. 36 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sernita

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024

10/10 Excellent

Mayra

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful
Stayed 1 night in Mar 2024

8/10 Good

gregorio, lemon grove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Mar 2024

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was very slow. Customer service was lacking, stood in line for 20 minutes while clerk didn’t pay attention to help me.
Stayed 1 night in Mar 2024

10/10 Excellent

Adolfo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architectual design was nice.
Stayed 1 night in Mar 2024

8/10 Good

Garett

Stayed 1 night in Mar 2024

10/10 Excellent

Dahlia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind and the room was very clean :) thank you for such a great stay, we will be coming back!
Stayed 1 night in Feb 2024

10/10 Excellent

Lusine

Stayed 1 night in Feb 2024

2/10 Terrible

martha, San Diego

Stayed 1 night in Feb 2024

8/10 Good

Melody

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convienent. Staff service was great and quick. I didn't like the fact that I was charged an unexpected fee total of $120 for the two rooms. I was told at the desk that I would be getting back $100 but it would take a few weeks. It has been since December 16th, two months have past and I never received my deposit back.It was a surprise because on Expedia it said there would only be the $20 charge.
Stayed 1 night in Dec 2023