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Hotel Yú

Property class: 2.5

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Front of property - Hotel Yú (San Cristóbal de las Casas)
Courtyard - Hotel Yú (San Cristóbal de las Casas)
Courtyard - Hotel Yú (San Cristóbal de las Casas)
Front of property - Hotel Yú (San Cristóbal de las Casas)
Front of property - Hotel Yú (San Cristóbal de las Casas)
Hotel Yú sits in the heart of San Cristobal de las Casas, providing a quiet escape from urban exploration. Visitors can relax in the garden after sightseeing or catch up on travel plans using the WiFi available in every room.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room, Multiple Beds

Family Double Room, Multiple Beds | Iron/ironing board, free WiFi, bed sheets

Family Double Room, Multiple Beds

  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

View all photos for Family Room

Family Room | Iron/ironing board, free WiFi, bed sheets

Family Room

  • 1 bedroom
  • Sleeps 6
  • 3 Twin Bunk Beds

About the neighborhood

Located in San Cristóbal de las Casas, Hotel Yú is in the city center. Amber Museum of Chiapas and Regional Costume Museum are cultural highlights, and some of the area's notable landmarks include Plaza 31 de Marzo and Arches of Carmen. Mesoamerican Museum of Jade and La Merced Church are two other places to visit that come recommended. Visit our San Cristóbal de las Casas travel guide
Map
Calle Cuauhtémoc 18 Zona Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Arches of Carmen
    Arches of Carmen
    3 min walk - 0.2 miles
  • Plaza 31 de Marzo
    Plaza 31 de Marzo
    3 min walk - 0.2 miles
  • Santo Domingo Handicraft Market
    Santo Domingo Handicraft Market
    5 min walk - 0.3 miles
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    5 min walk - 0.3 miles
  • San Cristóbal de las Casas Cathedral
    San Cristóbal de las Casas Cathedral
    5 min walk - 0.3 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    67 min drive

Restaurants

  • La Faena Tacos•Parrilla•Bar
    1 min walk
  • Las Pichanchas
    1 min walk
  • Santo Nahuál
    2 min walk
  • Antojitos Carmelita
    2 min walk
  • Rock Wings
    2 min walk

About this property

Hotel Yú

Hotel near Mesoamerican Museum of Jade
Located close to Plaza 31 de Marzo and Church of San Cristobal, Hotel Yú provides a garden. Guests can connect to free in-room WiFi.
Additional perks include:
  • A water dispenser and a 24-hour front desk
Room features
All guestrooms at Hotel Yú offer comforts such as free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and toilet paper
  • 32-inch Smart TVs with digital channels
  • Wardrobes/closets and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

More

  • 1 building
  • 2 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1 PM
Minimum check-in age: 12

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Yú San Cristobal de las Casas
Yú San Cristobal de las Casas
Hotel Yú Hotel
Hotel Yú San Cristóbal de las Casas
Hotel Yú Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Yú pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Yú doesn't offer parking.

What time is check-in at Hotel Yú?

Check-in begins at 1 PM.

What time is check-out at Hotel Yú?

Check-out is at noon.

Where is Hotel Yú located?

Located in Zona Centro, this hotel is within a 5-minute walk of Plaza 31 de Marzo, Amber Museum of Chiapas, and Mesoamerican Museum of Jade. La Merced Church and San Cristóbal de las Casas Cathedral are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Yú Reviews

9.0

Wonderful

8.8

Cleanliness

9.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 45 out of 72 reviews
Rating 8 - Good. 17 out of 72 reviews
Rating 6 - Okay. 6 out of 72 reviews
Rating 4 - Poor. 4 out of 72 reviews
Rating 2 - Terrible. 0 out of 72 reviews

Reviews

Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice. The location was great.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but lovely hotel, close to everything.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Petra Laura

Liked: Cleanliness, amenities, property conditions & facilities
The property is already one of a kind, and the staff make it truly exceptional with their warmth and professionalism.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

alain

Nous avons eu tres froid.....les fenêtres sont en bois avec beaucoup de jeu!! Pas de chauffage ni de climatisation.. la température extérieure est identique a la température intérieure . L'eau chaude mets tres tres longtemps a arriver. L'établissement n a pas voulu que nous prenions la chambre plus tôt alors que nous etions les seuls clients L eau chaude let
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Michael

Personal super freundlich, Zimmer sauber und dem günstigen Preis entsprechend. Abzug nur weil das versprochene warme
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
buena localización y habitaciones muy bien cuidadas. Antes de reservar pregunten si pudieron arreglar el problema del ruido que genera un perro en la propiedad contigua
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel très charmant, très bien placé et très fonctionnel!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kenya Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y cerca del centro
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Kenya Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito y cómodo
Stayed 1 night in Apr 2025
Verified

8/10 Good

Mayela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito y queda a dos cuadras del andador pricipal. Aunque la limpieza es buena en general, el baño tenia moho( las paredes y un poco en las regaderas) Le falta iluminación a la habitacion tiene luces muy tenues. La atencion del personal es muy buena. Solo falto un poco mas de atencion en los pequeños detalles como reponer en los dias de limpieza el shampoo, jabon y botella de agua, de los cuales solo dejan uno de cada uno aun que sean para 3 personas.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Saarai

Liked: Cleanliness, staff & service, property conditions & facilities
Muy cálida la atención y la estancia en general
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

hugo ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me encanto el hotel. céntrico y místico. me volvería a hospedar ahí mismo sin dudarlo
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Rosemberg

Liked: Cleanliness, staff & service, property conditions & facilities
Genial todo excelente
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor de la zona y muy cómodo
Stayed 3 nights in Feb 2024
Verified

4/10 Poor

#4 Girely Itzel

Disliked: Staff & service
No me agradó que el personal era poco atento y nos dejaron mucho tiempo fuera de la habitación
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

CARLOS M

Liked: Cleanliness, property conditions & facilities, room comfort

Excelente

Fue mi estancia muy buena
Stayed 2 nights in Nov 2023
Verified

8/10 Good

SEIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dejar más amenidades, éramos tres y solo dejaron una botella de agua, un jabón, un champú
Stayed 1 night in Nov 2023
Verified

8/10 Good

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, precio súper accesible. Instalaciones sencillas pero cómodas. Está muy cerca del parque y de uno de los andadores principales. Te atienden muy amablemente.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Karina

Liked: Cleanliness, amenities
El hotel es muy sencillo, practicamente para dormir y nada mas, no cuenta con ningun servicio adicional y no hay opcion de alimentos o bebidas tampoco, la recepcion siempre sola, de repente se asoma una chica que le preguntas si hay algo que hacer y te dice que nada, o tampoco te da referncias de nada.
Stayed 1 night in Oct 2023
Verified

8/10 Good

ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel pequeñito y amable, los huéspedes ruidosos y poco empatices
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy tranquilo para descansar 😃
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien ubicado y la atención del personal muy atenta
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Osmar Josue

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
La amabilidad del personal y ubicación, todo esta súper cerca
Verified

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar a muy buen precio !

Muy bien todo!!! Las habitaciones limpias y cómodas y sobre todo la amabilidad de todo el personal
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una increíble experiencia estar en un hotel lleno de personal muy amable
Stayed 2 nights in Jun 2022