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Hotel Villa Murano

3.0 star property

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Couples treatment rooms, sauna, Swedish massages - Hotel Villa Murano (San Cristóbal de las Casas)
Couples treatment rooms, sauna, Swedish massages - Hotel Villa Murano (San Cristóbal de las Casas)
Couples treatment rooms, sauna, Swedish massages - Hotel Villa Murano (San Cristóbal de las Casas)
Lobby lounge - Hotel Villa Murano (San Cristóbal de las Casas)
Superior Double Room | In-room safe, desk, blackout drapes, iron/ironing board - Hotel Villa Murano (San Cristóbal de las Casas)
Nestled in Del Cerrillo, Hotel Villa Murano offers a tranquil retreat. Unwind with a Swedish massage at the onsite spa or get your adrenaline pumping at the arcade/game room. With in-room WiFi, luggage storage, and tour/ticket assistance.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Quadruple Room

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located in Barrio del Cerrillo, a neighborhood in San Cristóbal de las Casas, Hotel Villa Murano is in a shopping district. Na Bolom Cultural Museum and Foro Cultural Kinoki are cultural highlights, and some of the area's landmarks include Centro Cultural de los Altos and Church of San Nicolás. Orquídeas Moxviquil Botanical Garden and Arco de El Carmen & Centro Cultural El Carmen are also worth visiting. Visit our San Cristóbal de las Casas travel guide
Map
Calle Ejercito Nacional numero 42, Barrio el Cerrillo, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • Na Bolom Cultural Museum
    Na Bolom Cultural Museum
    5 min walk - 0.3 miles
  • Ex-Convent of Santo Domingo
    Ex-Convent of Santo Domingo
    6 min walk - 0.4 miles
  • San Cristóbal de las Casas Cathedral
    San Cristóbal de las Casas Cathedral
    8 min walk - 0.5 miles
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    10 min walk - 0.6 miles
  • Santo Domingo Handicraft Market
    Santo Domingo Handicraft Market
    11 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    83 min drive

Restaurants

  • Mercadito Nomada
    3 min walk
  • Pachamama
    3 min walk
  • Chavelas
    2 min walk
  • Mercado Guadalupe
    4 min walk
  • Sarajevo Café Jardín
    1 min walk

About this property

Hotel Villa Murano

Hotel located in Barrio del Cerrillo
Consider a stay at Hotel Villa Murano and take advantage of a coffee shop/cafe, a playground, and an arcade/game room. Treat yourself to a massage at the onsite spa. In addition to a sauna and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • A front-desk safe and tour/ticket assistance
Room features
All guestrooms at Hotel Villa Murano boast thoughtful touches such as bathrobes, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch Smart TVs with cable channels
  • Coffee/tea makers, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Onsite parking options include a carport

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Couples treatment rooms
  • Sauna
  • Swedish massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hotel Villa Murano Hotel
Hotel Villa Murano San Cristóbal de las Casas
Hotel Villa Murano Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Villa Murano pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Villa Murano?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Villa Murano?

Check-out is at noon.

Where is Hotel Villa Murano located?

Located in Barrio del Cerrillo, this spa hotel is within a 10-minute walk of Galeria Studio Cerrillo, Café Museo Café, and Foro Cultural Kinoki. Na Bolom Cultural Museum and Church of San Nicolás are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Villa Murano Reviews

8.6

Excellent

9.6

Cleanliness

10

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 10 reviews
Rating 8 - Good. 0 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

6/10 Okay

Anis

Liked: Cleanliness, staff & service, amenities
Location is good, staff very professional and friendly. Property is clean but you can hear everything happening from dogs barking, people in the room next door talking on the phone, upstairs guests showering and just about every sound on property. Not one good night of sleep in a week.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Alberto Roca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un súper servicio de todos los empleados, muy cómodo el spa, todo limpio y cerca de los puntos de interés de San Cristobal de las Casas
Stayed 5 nights in Aug 2022
Verified

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities

Hay que mejorar

Excelente atención de los empleados, lugar muy agradable , pero ... las cortinas blackout no funcionan como tal y seria muy bueno que encontraran la manera de que no se oyera TODO , se oyen las voces , portazos y lo que sea que qué suceda dentro y fuera de la habitación
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su contexto. Muy pintoresco. Hay rsoacio para todo tipo de gente y de fácil acceso a las zonas por visitar.
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and accommodation. Highly recommended!
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Olga Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024
Verified

4/10 Poor

Blanca

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2022
Verified

10/10 Excellent

Sergio

Stayed 4 nights in Feb 2022