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Hotel Tierra Maya

3.0 star property
Travelers find tranquility at this Santa Lucía retreat, where garden views complement spa treatments and on-site dining before exploring the nearby cathedral

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Photo gallery for Hotel Tierra Maya

Property entrance - Hotel Tierra Maya (San Cristóbal de las Casas)
Quadruple Room | Desk, soundproofing, free WiFi - Hotel Tierra Maya (San Cristóbal de las Casas)
Porch - Hotel Tierra Maya (San Cristóbal de las Casas)
Reception - Hotel Tierra Maya (San Cristóbal de las Casas)
Property entrance - Hotel Tierra Maya (San Cristóbal de las Casas)
Hotel Tierra Maya in Santa Lucía offers a peaceful garden, scenic terrace, dry cleaning services, and a relaxing spa. Enjoy WiFi throughout the property and dine at the hotel's restaurant after exploring the area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

Single Room | Desk, soundproofing, free WiFi

Single Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Desk, soundproofing, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Desk, soundproofing, free WiFi

Triple Room

  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

About the neighborhood

Santa Lucía, a neighborhood in San Cristóbal de las Casas, is home to Hotel Tierra Maya. Church of San Nicolás and Centro Cultural de los Altos are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal. Arco de El Carmen & Centro Cultural El Carmen and Orquídeas Moxviquil Botanical Garden are also worth visiting. Visit our San Cristóbal de las Casas travel guide
Map
Almolonga 28, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market
    Santo Domingo Handicraft Market
    10 min walk - 0.6 miles
  • Na Bolom Cultural Museum
    Na Bolom Cultural Museum
    10 min walk - 0.6 miles
  • San Cristóbal de las Casas Cathedral
    San Cristóbal de las Casas Cathedral
    11 min walk - 0.6 miles
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    13 min walk - 0.7 miles
  • Arches of Carmen
    Arches of Carmen
    13 min walk - 0.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    76 min drive

Restaurants

  • Mar Y Chela
    6 min walk
  • Los Chapulines
    5 min walk
  • 5 elementos
    4 min walk
  • Hamburguesas "El Taison
    4 min walk
  • El Caldero de la Abuela
    6 min walk

About this property

Hotel Tierra Maya

Hotel located in Santa Lucía
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Tierra Maya. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A computer station, multilingual staff, and luggage storage
Room features
All guestrooms at Hotel Tierra Maya offer perks such as separate sitting areas, as well as amenities like free WiFi and sound-insulated walls.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

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Hotel Cielo y Selva, San Cristobal de las Casas
Barrio de Guadalupe
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Room service
8.6 out of 10, Excellent, 130 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

HOTEL TIERRA MAYA San Cristobal de las Casas
TIERRA MAYA San Cristobal de las Casas
TIERRA MAYA Cristobal las Cas
HOTEL TIERRA MAYA Hotel
HOTEL TIERRA MAYA San Cristóbal de las Casas
HOTEL TIERRA MAYA Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Tierra Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Tierra Maya?

Check-in start time: 2:30 PM; Check-in end time: 11 PM.

What time is check-out at Hotel Tierra Maya?

Check-out is at noon.

Does Hotel Tierra Maya provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Tierra Maya located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Na Bolom Cultural Museum and Foro Cultural Kinoki. Guadalupe Church and Santo Domingo Handicraft Market are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Tierra Maya Reviews

9.0

Wonderful

9.0

Cleanliness

8.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 1 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified

10/10 Excellent

Rober

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio en todos los aspectos
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y el personal muy atento aparte cuenta con estacionamiento que es difícil de encontrar en san Cristobal, el centro únicamente se encuentra a 5 cuadras
Stayed 1 night in Nov 2019
Verified

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities, room comfort

Bonito lugar y comodo

Excelente lugar muy tranquilo, limpio, cómodo. Sin embargo la única sugerencia es que tengan al menos para vender botellas de agua por que no tenían nada para tomar a excepción de ello todo bien.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
I like the room and staff but the hotel is not near od the main point of tourism.
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

RODOLFO ABIRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveria a regrear

Toatalmente recomendado con un servicio de excelencia, a pesar de que es pequeño su espacio es lo suficientemente acogedor
Stayed 9 nights in Jul 2017
Verified

10/10 Excellent

Rosy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Tiene buena ubicación, es un hotel pequeño pero muy agradable y confortable para descansar, habitaciones muy limpias y camas súper cómodas. Excelente atención del personal.
Stayed 4 nights in Jul 2017
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Muy agradable, el desayuno fue lo más rico que comí en Chiapas, muy amable todo el personal, realmente descanse mucho en la habitación.
Stayed 3 nights in Jun 2017
Verified

10/10 Excellent

Vero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cozy hotel

Staff was very nice, will help with suggestions about places of interest around the town, and even check road conditions with local authorities for us ( it was raining!) to make sure we could make it thru! We definitely loved our stay and will be back!
Stayed 4 nights in Jun 2017
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No respetaron la reserva pagada.

Tierra Maya no respeto la reservación aún que fue pagada con 2 meses de anticipación, al llegar al destino me avisan que me re ubicaron en otro hotel "La Casona" el cual fue pésimo, incomodo, frío e incómodo. Debo decir que el gerente de Tierra Maya" se porto muy amable y dispuesto a ayudar con la reubicación y cubrió el costo de la nueva habitación y del estacionamiento. Más la experiencia fue desagradable por no haber respetado la reservación confirmada y pagada.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL LIMPIO Y CON CLASES DE SALSA GRATIS

HOTEL CHICO PERO LA ATENCIÓN EXCELENTE
Verified

6/10 Okay

Juan Manuel

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

Jaime ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Ana Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort