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Hotel Santa Clara

3.5 star property
Historic hotel with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Santa Clara

Interior entrance
Exterior
Outdoor pool
Double Room | In-room safe, free WiFi
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Breakfast available
  • Parking included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room | In-room safe, free WiFi

Double Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | In-room safe, free WiFi

Single Room

Highlights

Flat-screen TV
Private bathroom
Free bottled water
Cable channels
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Avenida Insurgentes 1, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.1 miles
  • Plaza 31 de Marzo - 2 min walk - 0.2 miles
  • Santo Domingo Handicraft Market - 4 min walk - 0.3 miles
  • Mesoamerican Museum of Jade - 4 min walk - 0.3 miles
  • Ex-Convent of Santo Domingo - 8 min walk - 0.4 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Sensaciones de Chiapas - ‬1 min walk
  • ‪El Caldero - ‬1 min walk
  • ‪Jack - ‬2 min walk
  • ‪Sabor a Mí Restaurant-Cafe-Bar - ‬1 min walk

About this property

Hotel Santa Clara

Historic hotel located in Zona Centro
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Santa Clara. The on-site Mexican cuisine restaurant, Cocodrilo, offers breakfast, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • 1 meeting room, a front-desk safe, and tour/ticket assistance
Room features
All guestrooms at Hotel Santa Clara offer amenities such as free WiFi, safes, and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: USD 8 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocodrilo

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Santa Clara San Cristobal de las Casas
Hotel Santa Clara San Cristobal de las Casas
Santa Clara San Cristobal de las Casas
Hotel Hotel Santa Clara San Cristobal de las Casas
San Cristobal de las Casas Hotel Santa Clara Hotel
Santa Clara
Hotel Hotel Santa Clara
Hotel Santa Clara Hotel
Hotel Santa Clara San Cristóbal de las Casas
Hotel Santa Clara Hotel San Cristóbal de las Casas

Frequently asked questions

Does Hotel Santa Clara have a pool?

Yes, this property has an outdoor pool.

Is Hotel Santa Clara pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santa Clara?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Santa Clara?

Check-in begins at 3 PM.

What time is check-out at Hotel Santa Clara?

Check-out is at noon.

Does Hotel Santa Clara provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Santa Clara located?

Located in Zona Centro, this historic hotel is steps from Church of San Nicolás, Museo de San Cristóbal, and San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Foro Cultural Kinoki are just steps away.

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Hotel Santa Clara Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 7 out of 18 reviews
Rating 6 - Okay. 6 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

CELIA, MEXICO D F

Liked: Cleanliness, staff & service, room comfort
lastima que los blancos y almohadas esten tan feas arreglando esto estaria muy bien
Stayed 5 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Close to main plaza

Near to everything you need to see in town very centric. I am giving low rate since it is not handicap friendly and two of our rooms second floor had problems with no hot water on. A winter visit. Low pressure also
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Markus

Disliked: Property conditions & facilities

Altes ehrwürdiges, zentral gelegenes Hotel

Das Hotel ist sehr zentral gelegen. Die Zimmer gegen den Park sind relativ laut. Das Zimmer war gross und man hatte vom Fenster aus einen wunderbaren Blick auf den Hauptplatz.Das Hotel ist in die Jahre gekommen und hätte wieder mal eine Renovation nötig. Personal an der Rezeption spricht leider nur spanisch.
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

rafael, villahermosa

Liked: Cleanliness, staff & service

Hotel muy básico. De 3 estrellas.

Las camas bien y limpio. Pero muy básico. Le falta mantenimiento a las puertas de madera. La lámpara del cuarto muy feas.
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Buenos

Buen hotel a secas, el plus que tienes es estar en el centro de la ciudad ya que el centro por las noches es precioso.
Stayed 6 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Rocio, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo y centrico

Lugar bonito y centrico caminando puedes llegar a varios lugares turisticos y muchas opciones de comidas alrededor.
Stayed 4 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

acesound, mx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the colonial fell of San Cristobal

Hotel is a well maintained but certainly not a new building. We wanted pool for this stay and we got it. We didn't consider climate is a bit on the chill side so just my older daughter was up to the temperature of the outdoors pool. Beds were confortable and room was clean. No food is allowed inside the rooms so no room service either. The hotel restaurant is very good. Is a somewhat small hotel and is perfect because there is hardly any walking to get to your room, restaurant or lobby. We didn't had issues with loud noises but if your too sensitive may not the best hotel for you. Location is perfect right on the main plaza across the colonial cathedral. We liked a lot the rustic decorations because it felt very autentic. Room also a little on the small side but with wifi. Staff very friendly and with a great service attitude.
Stayed 9 nights in Jul 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the staff is amazing and they have music alive in

the personal was great and amazing they have live music in the restaurant every night
Stayed 7 nights in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff. The restaurant was very good.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service
Excellent location! walkongg distance to everything. Staff was very helpful.
This review was submitted before 2018 and has not been verified.

8/10 Good

Mary Pat

Liked: Staff & service
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Maria Teresa, Tuxtla Gutiérrez

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

El estacionamiento está a 4 cuadras hacia arriba

Me ofrecieron Cama King size. Era matrimonial. En San Cristóbal de las casa había mucho frío y en todo el hotel no hay un solo calefactor. Se escuchan los pasos y ruidos de la habitación arriba de la nuestra. NUNCA VOLVERE
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
HOTEL UBICADO EN BUENA ZONA, JUSTO EN EL CENTRO DE LA CIUDAD
This review was submitted before 2018 and has not been verified.

10/10 Excellent

María, Chihuahua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable.

Paseo a San Cristóbal excelente, el personal del hotel muy amable y cordial, instalaciones limpias. La ubicación de lo mejor. Gracias! Lista para regresar.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located!

Very well located hotel facing the main plaza: close to restaurants, concert and parade grounds (during holidays), and shops. Friendly and helpful staff. We would stay there again.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Pedro L, Oaxaca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Excelente ubicación

Bien, lástima que la regadera no funcionara adecuadamente. En cuanto la reporté, la sustituyeron. La gerente, Sra. López, súper amable.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

GERARD, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen hotel

Muy bien. La comida regular y no es inolvidable.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Muy Bien ubicado.

Todo muy bien, esta muy bien ubicado y limpio.