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Hotel San Marcos

3.5 star property
Hotel in San Cristóbal de las Casas with a 24-hour front desk and a restaurant

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Photo gallery for Hotel San Marcos

Deluxe Studio Suite | Desk, iron/ironing board, free cribs/infant beds
Lobby
Meeting facility
Interior
Porch

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

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About the neighborhood

Map
Av. Crescencio Rosas #21, Barrio de San Antonio, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 4 min walk - 0.2 miles
  • Plaza 31 de Marzo - 4 min walk - 0.3 miles
  • Mesoamerican Museum of Jade - 6 min walk - 0.3 miles
  • San Cristóbal de las Casas Cathedral - 6 min walk - 0.4 miles
  • Ex-Convent of Santo Domingo - 11 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪El Meson del Taco - ‬1 min walk
  • ‪Taqueria el Charrito - ‬2 min walk
  • ‪Yik Café, Carmen - ‬2 min walk
  • ‪Achiote - ‬3 min walk
  • ‪Café la Selva - ‬2 min walk

About this property

Hotel San Marcos

Hotel located in Santa Lucía
At Hotel San Marcos, you can look forward to a garden, laundry facilities, and a restaurant. Free WiFi in public areas and a bar are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), airport drop-off service (surcharge), and meeting rooms
  • A 24-hour front desk, wedding services, and concierge services
  • Tour/ticket assistance and a computer station
Room features
All guestrooms at Hotel San Marcos have amenities such as free bottled water.
Other amenities include:
  • Free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Free infant beds, heating, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle (surcharge)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 130 for adults and MXN 85 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Naranjo

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 130 for adults and MXN 85 for children
  • Airport shuttle fee: MXN 750 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel San Marcos San Cristobal de las Casas
San Marcos San Cristobal de las Casas
Hotel Hotel San Marcos San Cristobal de las Casas
Hotel San Marcos San Cristobal de las Casas
San Cristobal de las Casas Hotel San Marcos Hotel
San Marcos
Hotel Hotel San Marcos
Marcos Cristobal Las Casas
Hotel San Marcos Hotel
Hotel San Marcos San Cristóbal de las Casas
Hotel San Marcos Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel San Marcos pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel San Marcos?

Limited spots are available.

What time is check-in at Hotel San Marcos?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel San Marcos?

Check-out is at noon.

Does Hotel San Marcos provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport. A fee of MXN 750 per vehicle applies.

Where is Hotel San Marcos located?

Located in Santa Lucía, this hotel is within a 5-minute walk of Arches of Carmen, Santo Domingo Handicraft Market, and Plaza 31 de Marzo. Church of San Cristobal and Museo de San Cristóbal are also within 5 minutes.

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Hotel San Marcos Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 140 reviews
Rating 8 - Good. 50 out of 140 reviews
Rating 6 - Okay. 12 out of 140 reviews
Rating 4 - Poor. 1 out of 140 reviews
Rating 2 - Terrible. 2 out of 140 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Elsa

Liked: Cleanliness, staff & service
Great breakfast
Stayed 5 nights in Feb 2025

8/10 Good

Maria Del Pilar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

Ma. Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy limpio, bien ubicado y la atención del personal muy amable. Sin duda regresaré Muchas gracias
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La hospitalidad del personal. Y la buena disposición que tienen para orientar.
Stayed 4 nights in Jan 2020

8/10 Good

Rosa María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

MARCO ANTONIO

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service

Good, but could have been better

Great front desk staff and friendly helpful service. Room was a bit small and slightly musty smelling and unfortunately housekeeping did only a cursory cleaning between our stay and the prior guests. Still some hair on the sink and no extra toilet paper with only a small half roll available.
Stayed 1 night in Nov 2019

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Excelente opción, cerca del centro, a muy buen precio.
Stayed 1 night in Oct 2019

8/10 Good

Sandra Luz

Liked: Staff & service, property conditions & facilities, room comfort
Nos habian dado una habitación con humedad pero si nos pudieron cambiar 👍 Excelente hotel!!
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel no cuenta con estacionamiento ni tiene convenio con algunos cercanos . Tampoco hay en la habitación aire acondicionado ni calefacción. Considero, por el precio y porque otros hoteles de costo similar sí cuentan con estos servicios , que es un punto a considerar cuando se elija este hotel. El desayuno muy rico y la atención del personal excelente.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decoracion colonial , estilo apropiado para San Cristobal de las Casas
Stayed 2 nights in Jul 2019

8/10 Good

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty and good location

Very pretty hotel. Rooms are small and double bed very small. Good location and very clean. They don’t speak English and cater more to Mexicans which didn’t bother me at all even though I don’t speak Spanish I managed to communicate. We had a triple and had to ask for a third towel every day for 4 days. Breakfast was good and reasonably priced
Stayed 4 nights in Jul 2019

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
En general todo muy bien, excepto por el restaurante no tenía el servicio a la hora que indicaban .
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación, atención excelente
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar; cómodo, limpio y muy buena atención, hay estacionamiento público a lado del hotel
Stayed 1 night in Apr 2019

8/10 Good

Carola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice, very central, near the park and you can do everything by walking.
Stayed 4 nights in Apr 2019

6/10 Okay

LUZ ALEJANDRA

Liked: Cleanliness, room comfort

solicito factura

mal no respetaron estacionamiento, nos dijeron que únicamente tenían espacio para 6 vehículos y ya no había para nuestros 2 atención amble hotel limpio solicito facturación y me informaron que con ustedes espero factura
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. Lo recomiendo ampliamente para la próxima me quedo allí mismo
Stayed 1 night in Mar 2019

10/10 Excellent

lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A colonial gem with modern conveniences & comfort

The Hotel San Marcos was a second stop in San Cristobal dlc and it was a delightful respite. The hotel was clean and appointed beautifully. We (my mom and I) had been staying at another colonial property in the city with a tour group and due to illness had to stay behind in San Cristobal before heading home. When we arrived at Hotel San Marcos we were impressed with everything we saw and with everyone we met. Laundry was sent out and received back in two hours, the room was cozy and when I asked for extra blankets the desk manager offered a room heater. I will choose Hotel San Marcos anytime I am in San Cristobal.
Stayed 1 night in Mar 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to downtown and markets😎 Staff are friendly and attentive. Meals were simple, but very good. We would definitely stay here again😎🇨🇦
Stayed 1 night in Feb 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2019

8/10 Good

Juan, monterrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Al principio nos dieron una habitacion que no se parecia nada a las fotos publicadas en expedia. Ademas por estar cerca del lugar donde sirven el desayuno, era muy ruidoso. Asi que pedimos un upgrade del cuarto y nos regalaron los desayunos para toda nuestra estancia. Fuera de eso, el personal fue muy atento y servicial y las instalaciones muy limpias.
Stayed 3 nights in Jan 2019