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Hotel Real del Carmen

2.0 star property
A charming retreat in De La Merced where travelers can stay connected while enjoying a peaceful atmosphere and attentive service

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Photo gallery for Hotel Real del Carmen

Hallway - Hotel Real del Carmen (San Cristóbal de las Casas)
Hallway - Hotel Real del Carmen (San Cristóbal de las Casas)
Grand Room | Desk, free WiFi, bed sheets - Hotel Real del Carmen (San Cristóbal de las Casas)
Grand Room | Desk, free WiFi, bed sheets - Hotel Real del Carmen (San Cristóbal de las Casas)
Hallway - Hotel Real del Carmen (San Cristóbal de las Casas)
Hotel Real del Carmen occupies a prime location in the heart of De La Merced. The property provides free in-room WiFi for guests who need to stay connected. Travelers appreciate the convenient luggage storage, round-the-clock front desk, and the notably helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Triple Room

Family Triple Room | Desk, free WiFi, bed sheets

Family Triple Room

  • 56 sq m
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Junior Room

Desk, free WiFi, bed sheets

Junior Room

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room

Grand Room | Desk, free WiFi, bed sheets

Grand Room

  • 72 sq m
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Desk, free WiFi, bed sheets

Family Triple Room, Multiple Beds

  • Sleeps 6
  • 3 Double Beds

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds | Desk, free WiFi, bed sheets

Economy Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Double Bed

Desk, free WiFi, bed sheets

Basic Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed | Desk, free WiFi, bed sheets

Economy Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Barrio de La Merced, a neighborhood in San Cristóbal de las Casas, Hotel Real del Carmen is in the mountains. The area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal, while Amber Museum of Chiapas and Regional Costume Museum are cultural highlights. Arco de El Carmen & Centro Cultural El Carmen and Centro Cultural de los Altos are also worth visiting. Be sure not to miss outdoor adventures like ecotours, mountain climbing, and mountain biking, or hop on a free bike rental nearby and take a self-guided tour around the aera. Visit our San Cristóbal de las Casas travel guide
Map
C. Guadalupe Victoria 59, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240

What's nearby

  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    6 min walk - 0.4 miles
  • San Cristobal de las Casas Cathedral featuring heritage architecture and night scenes
    San Cristóbal de las Casas Cathedral
    8 min walk - 0.5 miles
  • Handicrafts Market which includes markets and interior views
    Santo Domingo Handicraft Market
    11 min walk - 0.6 miles
  • Amber Museum of Chiapas
    3 min walk - 0.2 miles
  • La Merced Church
    3 min walk - 0.2 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    85 min drive

Restaurants

  • KALA-MAR
    2 min walk
  • Tamales Regionales
    4 min walk
  • Torteria Las Tortugas
    1 min walk
  • Antojitos Carmelita
    4 min walk
  • La REAL
    4 min walk

About this property

Hotel Real del Carmen

Hotel located in Barrio de La Merced
Hotel Real del Carmen provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free premises, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Hotel Real del Carmen have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Balconies, ceiling fans, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Ceiling fan
  • Desk
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Real del Carmen Hotel
Hotel Real del Carmen San Cristóbal de las Casas
Hotel Real del Carmen Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Real del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Real del Carmen doesn't offer parking.

What time is check-in at Hotel Real del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Real del Carmen?

Check-out is at 11:30 AM.

Where is Hotel Real del Carmen located?

Located in Barrio de La Merced, this hotel is steps from Regional Costume Museum, La Merced Church, and Amber Museum of Chiapas. Mesoamerican Museum of Jade and Plaza 31 de Marzo are also within 10 minutes.

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Reviews

Hotel Real del Carmen Reviews

8.8

Excellent

9.0

Cleanliness

10

Amenities

8.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 0 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente calidad precio...

100% Recomendable, habitación con camas muy comodas,en planta baja y cerca del centro, limpio y bonita decoración. Excelente el precio por la habitación con 3 camas.
Stayed 2 nights in May 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguro
Stayed 1 night in Oct 2024

6/10 Okay

Andrés Macario

Liked: Cleanliness, property conditions & facilities
No realizaron limpieza a recámara
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza, servicio y comodidad

Si buscas un hotel cercano a la plaza principal ,muy comunicado,donde te atiendan super bien no dudes en elegir estar en este hotel,atendido por personal muy atento a tus necesidades,limpio,acogedor y cercano a la parte del centro de la ciudad
Stayed 3 nights in Nov 2023

10/10 Excellent

Christian

Stayed 1 night in Feb 2026

6/10 Okay

Alexandra

Stayed 1 night in Feb 2026

8/10 Good

Luis

Stayed 1 night in Sep 2025

10/10 Excellent

Carlos Alfredo

Stayed 2 nights in Oct 2025

10/10 Excellent

Erandeni

Stayed 1 night in Sep 2025

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

José Antonio

Stayed 3 nights in Mar 2025

8/10 Good

angel ivan

Stayed 1 night in Feb 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024