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Hotel Real del Carmen

2.0 star property
Hotel in San Cristóbal de las Casas with a 24-hour front desk

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Photo gallery for Hotel Real del Carmen

Hallway
Reception
Hallway
Grand Room | Desk, free WiFi, bed sheets
Grand Room | Desk, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Room, 2 Double Beds

Economy Room, 2 Double Beds | Desk, free WiFi, bed sheets

Economy Room, 2 Double Beds

Highlights

Balcony
LED TV
Fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Desk, free WiFi, bed sheets

Junior Room

Highlights

Balcony
LED TV
Fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Family Triple Room, Multiple Beds | Desk, free WiFi, bed sheets

Family Triple Room, Multiple Beds

Highlights

Balcony
LED TV
Fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 6
  • 3 Double Beds

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed | Desk, free WiFi, bed sheets

Economy Room, 1 King Bed

Highlights

Balcony
LED TV
Fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Family Triple Room | Desk, free WiFi, bed sheets

Family Triple Room

Highlights

Balcony
LED TV
Fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 56 sq m
  • Sleeps 5
  • 1 Twin Bed and 2 Double Beds

View all photos for Grand Room

Grand Room | Desk, free WiFi, bed sheets

Grand Room

Highlights

Balcony
LED TV
Fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • 72 sq m
  • Sleeps 5
  • 1 Double Bed and 1 King Bed

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed | Desk, free WiFi, bed sheets

Basic Room, 1 Double Bed

Highlights

Balcony
LED TV
Fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
C. Guadalupe Victoria 59, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240

What's nearby

  • Mesoamerican Museum of Jade - 6 min walk - 0.4 miles
  • Plaza 31 de Marzo - 7 min walk - 0.4 miles
  • San Cristóbal de las Casas Cathedral - 7 min walk - 0.4 miles
  • Santo Domingo Handicraft Market - 11 min walk - 0.6 miles
  • Ex-Convent of Santo Domingo - 12 min walk - 0.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 85 min drive

Restaurants

  • ‪Claudia Santiz - ‬4 min walk
  • ‪Tamales Regionales - ‬4 min walk
  • ‪Pollo Puig - ‬4 min walk
  • ‪Toscano Café & Restaurante - ‬3 min walk
  • ‪La REAL - ‬3 min walk

About this property

Hotel Real del Carmen

Hotel located in De La Merced
Hotel Real del Carmen provides everything you need. Stay connected with free in-room WiFi.
Additional perks include:
  • Smoke-free premises, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Hotel Real del Carmen have amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Balconies, ceiling fans, and daily housekeeping

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Ceiling fan
  • Desk
  • Fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Real del Carmen Hotel
Hotel Real del Carmen San Cristóbal de las Casas
Hotel Real del Carmen Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Real del Carmen pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Real del Carmen?

Hotel Real del Carmen doesn't offer parking.

What time is check-in at Hotel Real del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Real del Carmen?

Check-out is at noon.

Where is Hotel Real del Carmen located?

Located in De La Merced, this hotel is steps from Regional Costume Museum, La Merced Church, and Amber Museum of Chiapas. Mesoamerican Museum of Jade and Plaza 31 de Marzo are also within 10 minutes.

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Hotel Real del Carmen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 1 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

José Antonio

Stayed 3 nights in Mar 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguro
Stayed 1 night in Oct 2024

6/10 Okay

Andrés Macario

Liked: Cleanliness, property conditions & facilities
No realizaron limpieza a recámara
Stayed 2 nights in Apr 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza, servicio y comodidad

Si buscas un hotel cercano a la plaza principal ,muy comunicado,donde te atiendan super bien no dudes en elegir estar en este hotel,atendido por personal muy atento a tus necesidades,limpio,acogedor y cercano a la parte del centro de la ciudad
Stayed 3 nights in Nov 2023