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Hotel Tepeyac

3.0 star property
Relax in style while exploring nearby attractions like San Cristóbal de las Casas Cathedral. Enjoy personalized service from our 24-hour front desk.

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Photo gallery for Hotel Tepeyac

Terrace/patio - Hotel Tepeyac (San Cristóbal de las Casas)
Romantic Studio Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets - Hotel Tepeyac (San Cristóbal de las Casas)
Reception - Hotel Tepeyac (San Cristóbal de las Casas)
Romantic Studio Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets - Hotel Tepeyac (San Cristóbal de las Casas)
Living area - Hotel Tepeyac (San Cristóbal de las Casas)
In the heart of De Guadalupe, Hotel Tepeyac offers a warm atmosphere with a restaurant and dry cleaning/laundry services. Guests can enjoy in-room WiFi, luggage storage, concierge services, tour/ticket assistance and relax on the terrace.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Grand Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room

8.6 out of 10
Excellent
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Romantic Studio Suite

Romantic Studio Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Romantic Studio Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in San Cristóbal de las Casas, Hotel Tepeyac is in the city center. Centro Cultural de los Altos and Church of San Nicolás are local landmarks, and some of the area's attractions include Arco de El Carmen & Centro Cultural El Carmen and Orquídeas Moxviquil Botanical Garden. Visit our San Cristóbal de las Casas travel guide
Map
Andador Guadalupe No. 40, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • San Cristóbal de las Casas Cathedral
    San Cristóbal de las Casas Cathedral
    3 min walk - 0.2 miles
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    5 min walk - 0.3 miles
  • Plaza 31 de Marzo
    Plaza 31 de Marzo
    5 min walk - 0.3 miles
  • Santo Domingo Handicraft Market
    Santo Domingo Handicraft Market
    7 min walk - 0.4 miles
  • Guadalupe Church
    Guadalupe Church
    13 min walk - 0.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    75 min drive

Restaurants

  • Cocoliche
    1 min walk
  • El Tostador Café
    1 min walk
  • El Cau
    1 min walk
  • El Punto Pizzeria
    1 min walk
  • Daisuky
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 135 per person
  • A restaurant

Restaurants on site

  • Los Marticuiles

Family friendly

  • Living room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • No elevator

More

  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 135 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Tepeyac pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Tepeyac?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Tepeyac?

Check-out is at noon.

Where is Hotel Tepeyac located?

Located in Barrio de Guadalupe, this hotel is within a 5-minute walk of Foro Cultural Kinoki and San Cristóbal de las Casas Cathedral. Café Museo Café and Church of San Nicolás are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Tepeyac Reviews

9.0

Wonderful

9.2

Cleanliness

8.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 98 out of 154 reviews
Rating 8 - Good. 39 out of 154 reviews
Rating 6 - Okay. 12 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 2 out of 154 reviews

Reviews

Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Close to shops and restaurants The restaurant of the hotel has very good mexican plates
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, although need to be mindful of the noise at night due to parties and nightlife. The property was very beautiful, tidy and staff were super friendly.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities
Yes the room was pottless. The service excellent
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Nora

Liked: Cleanliness
Nice decor , restaurant next door
Stayed 4 nights in Dec 2024
Verified

6/10 Okay

fawn

Liked: Cleanliness, property conditions & facilities
Staff was great. Room was clean. Location is fantastic. Room could use new towels, and a space heater for when it gets into the 30’s at night. Hot water takes about 10 min to get warm. Coffee maker in room or coffee in the lobby would be nice.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Blanca

Liked: Amenities, property conditions & facilities
Very nice service. Good location,
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Giulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the city centre. Perfect location. Nice common areas and nice room. A little bit noisy but still ok. Lovely staff as well. Recommended
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is located on a popular street in town. The decor of the lobby and the interior of the hotel are colorful and represents the culture of the region. The staff is super friendly and helpful. The rooms are a bit small but if you are traveling light and need comfortable accommodations in a hotel that offers a unique experience this is the place. The street outside is lined with nice restaurants and shops. Very pedestrian friendly.
Verified

8/10 Good

Jose de Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Colorfull hotel
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

jose alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

OLAF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near city center
Verified

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Mónica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó la ubicación del hotel y que el restaurante abre a las 7, muy conveniente por los que estamos realizando los tours. El personal es muy amable y servicial en cualquier momento nos resolvieron dudas y nos dieron excelentes recomendaciones, sin duda lo recomiendo
Stayed 4 nights in May 2026
Verified

10/10 Excellent

JuanPa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super bonito todo el hotel
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sandra Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, habitación cómoda
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, amenities, property conditions & facilities
El servicio, el agua que ofrecen, la localización
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Erick

Disliked: Amenities
No hay agua caliente, te metes a bañar y te dura 4 minutos el agua tibia y se enfría. Mucho rudo dentro y fuera del hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Esau

Liked: Cleanliness, amenities, property conditions & facilities
Me gusto absolutamente todo de ese hotel
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Está muy pequeñas las habitaciones
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio, la atención que dan son muy amables, la comida super recomendada, la habitación muy cómoda Sin duda volvería a hospedarme.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

JESICA

Liked: Cleanliness, amenities, property conditions & facilities
Buena ubicación
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Muy bonito hotel, muy limpio y el personal muy agradable
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Jesús Berzain

Disliked: Cleanliness, staff & service, amenities
La peor estancia en la que pude estár en calle peatonal, me dijeron que había estacionamiento, mintieron y hágale como quiera me dijeron luego está app ni era la hora del chekin y n ome dejo cancelar horrible horrible todo
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ALMA

Liked: Cleanliness, amenities, property conditions & facilities
Excelente linda y el personal de primer nivel todo súper bien!!!
Stayed 3 nights in Nov 2025