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Hotel Pepen

2.0 star property
This welcoming hotel puts travelers just steps from San Cristóbal de las Casas Cathedral while offering the kind of attentive service that makes exploring easier

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Photo gallery for Hotel Pepen

Reception - Hotel Pepen (San Cristóbal de las Casas)
Reception - Hotel Pepen (San Cristóbal de las Casas)
Family Quadruple Room | Iron/ironing board, free WiFi, bed sheets - Hotel Pepen (San Cristóbal de las Casas)
Reception - Hotel Pepen (San Cristóbal de las Casas)
Garden - Hotel Pepen (San Cristóbal de las Casas)
Hotel Pepen provides a comfortable base near the historic cathedral. Travelers appreciate the in-room WiFi that keeps them connected, while the knowledgeable concierge team helps craft personalized itineraries for exploring the area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Double Room

Family Double Room | Iron/ironing board, free WiFi, bed sheets

Family Double Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Barrio del Cerrillo, a neighborhood in San Cristóbal de las Casas, Hotel Pepen is in the entertainment district. Centro Cultural de los Altos and Ex-Convent of Santo Domingo are local landmarks, and some of the area's attractions include Orquídeas Moxviquil Botanical Garden and Arco de El Carmen & Centro Cultural El Carmen. Visit our San Cristóbal de las Casas travel guide
Map
17 Dr. Navarro Barrio del Cerrillo, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • Ex-Convent of Santo Domingo
    Ex-Convent of Santo Domingo
    5 min walk - 0.3 miles
  • San Cristóbal de las Casas Cathedral
    San Cristóbal de las Casas Cathedral
    7 min walk - 0.4 miles
  • Na Bolom Cultural Museum
    Na Bolom Cultural Museum
    7 min walk - 0.4 miles
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    8 min walk - 0.5 miles
  • Santo Domingo Handicraft Market
    Santo Domingo Handicraft Market
    10 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    76 min drive

Restaurants

  • PP's Pizza
    4 min walk
  • Mercadito Nomada
    2 min walk
  • Daisuky
    3 min walk
  • Nostalgia 'Sabor Istmeño'
    3 min walk
  • FRONTERA Artisan Food & Coffee
    1 min walk

About this property

Hotel Pepen

Hotel located in Barrio del Cerrillo
Hotel Pepen provides everything you need. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Tour/ticket assistance, concierge services, and smoke-free premises
Room features
All guestrooms at Hotel Pepen feature comforts such as free WiFi and espresso makers.
More amenities include:
  • Showers and shampoo
  • Heating, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker

More

  • Electrical adapters
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 24

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Hotel Pepen Hotel
Hotel Pepen San Cristóbal de las Casas
Hotel Pepen Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Pepen pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Pepen doesn't offer parking.

What time is check-in at Hotel Pepen?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Pepen?

Check-out is at noon.

Where is Hotel Pepen located?

Located in Barrio del Cerrillo, this hotel is within a 5-minute walk of Galeria Studio Cerrillo and Centro Cultural de los Altos. Café Museo Café and Ex-Convent of Santo Domingo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Pepen Reviews

8.4

Very Good

9.2

Cleanliness

7.6

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

8/10 Good

Cynda L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern Colonial Hotel

Tastefully decorated and designed with spacious rooms. Short walk to the main areas of the city in a quiet neighbourhood. The only unfortunate aspect was the poor sound proofing between the rooms. So this all depends on the other guests.
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

danna

Liked: Cleanliness
Disliked: Amenities
New, beautiful architecture in a good location, however the lighting is terrible and the internet inconsistent at best.
Verified

10/10 Excellent

Lisset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son cómodas, cumple con el objetivo principal, son limpias, tienen lo necesario para descansar, está a buena distancia de las principales zonas turísticas, solo por mejorar, la luz para subir a segundo piso es deficiente, ya que se encuentra muy oscura
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Aneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel nuevo con buena decoración y limpieza. No tiene lugar para estacionarse y el agua caliente tarda un poquito en salir, sin embargo, todo o
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una adaptación preciosa y equilibrada, de una propiedad antigua, convirtiéndola en un hotel moderno, respetando el contexto histórico del bello San Cristobal.
Stayed 2 nights in Oct 2022