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Hotel Na Bolom

3.0 star property
Hotel in San Cristóbal de las Casas with a coffee shop and a restaurant

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Photo gallery for Hotel Na Bolom

Courtyard
Standard Double Room | Bathroom | Shower, free toiletries, towels
Junior Suite, 1 Queen Bed, Garden View | Free WiFi, bed sheets
Restaurant
Standard Quadruple Room, Garden View | Free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View | Free WiFi, bed sheets

Standard Quadruple Room, Garden View

Highlights

Fireplace
Heating
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Garden View

Standard Single Room, Garden View | Free WiFi, bed sheets

Standard Single Room, Garden View

Highlights

Fireplace
Heating
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | Free WiFi, bed sheets

Standard Double Room, Garden View

Highlights

Fireplace
Heating
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Free WiFi, bed sheets

Junior Suite, Garden View

Highlights

Fireplace
Heating
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | Free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds

Highlights

Fireplace
Heating
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | Free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds

Highlights

Fireplace
Heating
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, Garden View

Standard Triple Room, Garden View | Free WiFi, bed sheets

Standard Triple Room, Garden View

Highlights

Fireplace
Heating
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Free WiFi, bed sheets

Standard Double Room

Highlights

Fireplace
Heating
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Free WiFi, bed sheets

Single Room

Highlights

Fireplace
Heating
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Garden View

Junior Suite, 1 Queen Bed, Garden View | Free WiFi, bed sheets

Junior Suite, 1 Queen Bed, Garden View

Highlights

Fireplace
Heating
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Garden View

Standard Triple Room, Garden View | Free WiFi, bed sheets

Standard Triple Room, Garden View

Highlights

Fireplace
Heating
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | Free WiFi, bed sheets

Standard Double Room, Garden View

Highlights

Fireplace
Heating
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Free WiFi, bed sheets

Junior Suite

Highlights

Fireplace
Heating
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Free WiFi, bed sheets

Junior Suite, Garden View

Highlights

Fireplace
Heating
Separate bedroom
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Garden View

Triple Room, Garden View | Free WiFi, bed sheets

Triple Room, Garden View

Highlights

Fireplace
Heating
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View | Free WiFi, bed sheets

Standard Quadruple Room, Garden View

Highlights

Fireplace
Heating
Private bathroom
Free bottled water
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
A.V. VICENTE GUERRERO 33, BARRIO EL CERRILLO, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • Na Bolom Cultural Museum - 1 min walk - 0.1 miles
  • Ex-Convent of Santo Domingo - 12 min walk - 0.7 miles
  • San Cristóbal de las Casas Cathedral - 14 min walk - 0.8 miles
  • Mesoamerican Museum of Jade - 14 min walk - 0.8 miles
  • Santo Domingo Handicraft Market - 18 min walk - 1.0 mile

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 93 min drive

Restaurants

  • ‪Cerveceria Naufragio - ‬6 min walk
  • ‪Sarajevo Cafe Jardin - ‬6 min walk
  • ‪Antojitos la Cheyona - ‬7 min walk
  • ‪Lum - Casa de Te - ‬6 min walk
  • ‪Hamburguesas "El Taison - ‬6 min walk

About this property

Hotel Na Bolom

Hotel located in Del Cerrillo
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Hotel Na Bolom. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and laundry facilities.
Other perks include:
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • A front-desk safe, luggage storage, and concierge services
Room features
All guestrooms at Hotel Na Bolom boast perks such as fireplaces, in addition to amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 11:30 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Comprehensive recycling policy
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Fireplace
  • Heating
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 4 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Na Bolom Hotel
Hotel Na Bolom San Cristóbal de las Casas
Hotel Na Bolom Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Na Bolom pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Na Bolom?

Self parking is free at this property.

What time is check-in at Hotel Na Bolom?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Na Bolom?

Check-out is at 1:00 PM.

Does Hotel Na Bolom provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM–11:30 PM on request. A fee of MXN 4 per vehicle applies.

Where is Hotel Na Bolom located?

Located in Del Cerrillo, this hotel is within a 10-minute walk of Na Bolom Cultural Museum, Galeria Studio Cerrillo, and Centro Cultural de los Altos. Café Museo Café and Guadalupe Church are also within 15 minutes.

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Hotel Na Bolom Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 64 reviews
Rating 8 - Good. 21 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that this is a museum that has rooms to rent, not a luxury hotel. That said, if you’re looking for a contemplative stay in a beautiful room surrounded by artifacts, this is your hotel. Wonderful staff, good restaurant, coffee house in a garden across the street. Did I mention the incredibly helpful staff? A nice walk 30 minutes to the town center. Can’t wait to return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect to rest
Stayed 1 night in Aug 2024

10/10 Excellent

Willi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
I love the historical aspect of the place. Good stuff very helpful. Did not like that such remarkable building had been graffitied on the outside
Stayed 2 nights in Sep 2024

10/10 Excellent

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, well preserved colonial building full of history and culture. Beautiful gardens and fantastic staff. We have loved every minute.
Stayed 2 nights in Aug 2022

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Special Treat

It is a special treat to stay at Na Bolom. It is really a cultural centre / museum with a few rooms that are available.
Stayed 6 nights in Feb 2024

8/10 Good

Rosa Tupina

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness, awesome library and museum. They lock the door around 10 pm. I had breakfast there twice. It was ok but missing stuff (fruit) I could not use my laptop with their internet. The wifi for the cell ph was ok. Lights are left on on the hallway and I just had to find them n turn them off because I couldn’t sleep the first night. Taxis are easy to catch in that area. Distance to market are ok if you can walk. I preferred taxis for 50 pesos to take me to markets and main corridor. Staff were nice. Vendors were ok too. Women artisans set up their goods on the patio. I will stay here again.
Stayed 7 nights in Jul 2024

8/10 Good

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y un ambiente agradable. Tienen un jardín al cual tienes acceso. El museo que hace una exposición sobre todo de los lacandones incluyendo fotografías muy antiguas. Me volvería a hospedar.
Stayed 6 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar magico
Stayed 3 nights in Apr 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un bonito lugar para dormir 🛌 nada más con el detalle que la habitación en la que me hospedé no contaba con TV 📺 , es un lugar acogedor, el joven de la recepción se portó muy servicial, muy atento y respetuoso, volvería a hospedarme sin duda alguna
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 5 nights in Mar 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

JOSE LUIS

Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En este lugar se realizan encuentros académicos. Poder tener un cuarto de hospedaje en el mismo lugar del evento a que asistí es excelente.
Stayed 2 nights in May 2024

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar aunque su fachada no sea su mejor presentación, es excelente, tiene historia, arte, tradición, encantados de descubrir ese lugar
Stayed 2 nights in Mar 2024

10/10 Excellent

Mirjam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

würde es wieder buchen

herzige anlage mit guten zimmern
Stayed 2 nights in Nov 2023

10/10 Excellent

Gonzalo Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2022

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Uno de los hoteles con más encanto de los que me he alojado. Aparte de bonito, tiene mucha historia y apoya a la comunidad.
Stayed 1 night in Apr 2022

10/10 Excellent

Rebecca L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite place by far to stay in San Cristobal

Love staying here. It feels like you are going back in time a bit, but with all the comfort needed. There is so much history and adventure expressed in this, what was once the home of an adventurous couple. Staff are super friendly and accommodating.
Stayed 5 nights in Mar 2022

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

I loved the fireplace in the room that came stocked with firewood and kindling. It lit with one match.
Stayed 2 nights in Jan 2022

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special place to stay. Like stepping back in time. The museum, garden and grounds were wonderful.
Stayed 1 night in Dec 2021

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel / Cabin

Wonderful experience. Staff was lovely and so accommodating. The log cabin was so cute. It does get a little chilly at night but the fire place and extra blankets were very sufficient. Really enjoyed my stay and HIGHLY recommend. Love the museum and garden aspect of it as well. 😊
Stayed 3 nights in Nov 2021