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Hotel Mansion del Valle

3.5 star property
Historic retreat in De La Merced where travelers can visit ancient ruins or find quiet moments in garden surroundings, just steps from cultural landmarks.

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Photo gallery for Hotel Mansion del Valle

An indoor courtyard with wicker furniture, potted plants, and a tiled floor. - Hotel Mansion del Valle (San Cristóbal de las Casas)
A restaurant with wooden tables and chairs, large windows, and decorative elements. - Hotel Mansion del Valle (San Cristóbal de las Casas)
A fireplace with a fire, a stack of firewood, and a sewing machine on a shelf. - Hotel Mansion del Valle (San Cristóbal de las Casas)
A lobby with a sofa, a wooden table, and a sign reading "Mansion del Valle". - Hotel Mansion del Valle (San Cristóbal de las Casas)
A staircase with a metal railing, a wall with a butterfly decoration, and a sign that reads "TERRAZA". - Hotel Mansion del Valle (San Cristóbal de las Casas)
Hotel Mansion del Valle offers a peaceful escape with a garden and playground in De La Merced. Visit the nearby San Cristóbal de las Casas Cathedral or relax on the WiFi-equipped terrace. Enjoy the coffee shop, library, and Restaurante La Mechita with praised staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a wooden headboard, and a view of a tiled roof through a sliding door.

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A neatly made bed with a floral headboard, bedside tables with lamps, and a bench with a floral design.

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A neatly made bed with a red and white striped headboard, two bedside lamps, and a wooden nightstand.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Standard

Premium bedding, in-room safe, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2
  • Free WiFi

View all photos for Double Room Standard

Premium bedding, in-room safe, free WiFi, bed sheets

Double Room Standard

  • Sleeps 4
  • Free WiFi

About the neighborhood

Located in San Cristóbal de las Casas, Hotel Mansion del Valle is in the city center. La Merced Church and Church of San Nicolás are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal. Centro Cultural de los Altos and Arco de El Carmen & Centro Cultural El Carmen are also worth visiting. Visit our San Cristóbal de las Casas travel guide
Map
Diego De Mazariegos No 39, San Cristóbal de las Casas, CHIS, 29240

What's nearby

  • A historic plaza with colonial architecture, including a church with a bell tower and a building with a red archway.
    Plaza 31 de Marzo
    5 min walk - 0.3 miles
  • A collection of colorful, textured sculptures.
    Mesoamerican Museum of Jade
    5 min walk - 0.3 miles
  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    7 min walk - 0.4 miles
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    8 min walk - 0.5 miles
  • Amber Museum of Chiapas
    1 min walk - 0.0 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    73 min drive

Restaurants

  • Raices Restaurante
    4 min walk
  • Antojitos Carmelita
    1 min walk
  • La Faena Tacos•Parrilla•Bar
    3 min walk
  • Torteria Las Tortugas
    4 min walk
  • Tamales Regionales
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 85 for adults and MXN 85 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurante La Mechita

Things to do

  • Library
  • Piano
  • Playground

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 969 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1986
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: MXN 500.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 85.00 for adults and MXN 85.00 for children
  • Late check-out fee: MXN 500.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Mansion del Valle pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Mansion del Valle?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Mansion del Valle?

Check-out is at noon. Late check-out is available for MXN 500.00.

Where is Hotel Mansion del Valle located?

Located in Barrio de La Merced, this hotel is within a 10-minute walk of La Merced Church and San Cristóbal de las Casas Cathedral. Regional Costume Museum and Amber Museum of Chiapas are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Mansion del Valle Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 271 out of 498 reviews
Rating 8 - Good. 160 out of 498 reviews
Rating 6 - Okay. 45 out of 498 reviews
Rating 4 - Poor. 12 out of 498 reviews
Rating 2 - Terrible. 10 out of 498 reviews

Reviews

Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is beautiful
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Victor Gaston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Short walk to the town square. The hotel is extremely beautiful! Real authentic Mexican colors and art. Amazing friendly staff. The beds are hard and not so comfortable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We had a great time here. Rooms are spacious and clean. All common areas are beautiful and picture worthy. Good location, within walking distance of city center. Overall great experience.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet hotel with wonderful amenities, near the Museum de Ámbar. It was also possible to have a physical therapist, José, come do massage in the room, which was great because I had a cold and it helped me heal.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful

This place was amazing. The ONLY issue we had was the shower water was too hot. But not worth complaining aboit since most showers in Mexico are ice cold.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem!

I wasn't expecting the place to be so charming and beautiful! We booked last minute but the price was very reasonable and included parking. The room we had with the king-size bed was very comfortable and had a great view. The terrace outside was very nice too. Handy location for wandering about. The aforementioned carpark is a bit painful but the porter ran out to help us get in without too much trouble. Some reviews mention hot water being an issue. The water was hot when we were then and didn't take long to come in.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

mercedes

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel itself is beautiful and we loved the layout with lots of greenery. Staff was very attentive, helpful and polite. A plus is an enclosed garage to park a car if you have one. Our only issues were the cleanliness of the room. Was not the best, we found several hairs on pillows and bedsheets upon lifting covers. They did quickly replace our covers when we brought it up to their attention. A heads up for those not going for the saints celebration festivities. Avoid those days because you will not sleep since hotel is across a church. Celebrations are late at night. Not a negative to the hotel itself just the location. Others days are great.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Lucas manuel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Daisy Karina

Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and good service
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel looks small from the outside but it really big and love there decore
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Rodolfo

Super
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are welcoming at the hotel.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel very close to San Cristobal’s main square. I liked everything but the bed that was slightly hard.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Museum of Ambar and monastery historic are across the street
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Perfect location, very close to everything. Nice, clean room. Receptionist were very helpful
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
This is in a quiet part of San Cristobal
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They are very unfriendly to white foreigners, especially the short dark woman in the restaurant who behaves discourteously and bullies women and white people and talks behind their back. The staff are nice but not always professional.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort

Slightly disappointed

This was ok but we had a few issues - went down to the breakfast area early at 7am to get a coffee to take back to the room & they charged us 40pesos each for 2 small cups when if we'd gone at that time for breakfast, coffee was unlimited. Our room was also the furthest awày from the entrance possible & since the 2nd floor we were on had no lift & many different levels it was up & down all the time with our cases The room itself, whilst fine, didn't have an outside opening window The included breakfast was told to us as to what we were having rather than a menu to look at - our rate apparently was for an "American breakfast" & that was either eggs or pancakes, juice Or fruit & coffee. It was however fine. The location was good however but in not sure if we'd stay again
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, solo que la habitación no tiene AC
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mejorar el servicios de Wifi
Stayed 3 nights in Jul 2026
Verified

6/10 Okay

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No les doy 5 porque definitivamente los colchones eran como rocas, la verdad no descansamos apropiadamente. Fuera de eso, buen propiedad y de calidad
Stayed 3 nights in Mar 2026