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Hotel Helvérica

3.5 star property
Beaux Arts hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Hotel Helvérica

View from room
Dining
Point of interest
Deluxe Double Room, Balcony | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Breakfast available
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, Balcony

Deluxe Room, Balcony | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room, Balcony

Highlights

Balcony
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Double Room, Balcony

Highlights

Balcony
Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

Highlights

Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Standard Room, 2 Double Beds

Highlights

Connecting rooms available
Flat-screen TV
Egyptian cotton linens
Down duvet
Premium bedding
Private bathroom
Hair dryer
Free bottled water
  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Francisco I. Madero. No. 14, Col. Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Foro Cultural Kinoki - 2 min walk - 0.1 miles
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.2 miles
  • Mesoamerican Museum of Jade - 5 min walk - 0.3 miles
  • Santo Domingo Handicraft Market - 5 min walk - 0.3 miles
  • Guadalupe Church - 15 min walk - 0.8 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Cacao Nativa - ‬3 min walk
  • ‪El Tacoleto - ‬1 min walk
  • ‪Subway - ‬2 min walk
  • ‪La Vina de Bacco - ‬2 min walk
  • ‪Miura Restaurante - ‬2 min walk

About this property

Hotel Helvérica

Hotel near San Cristóbal de las Casas Cathedral
Located close to Foro Cultural Kinoki and Church of San Nicolás, Hotel Helvérica provides a rooftop terrace, a garden, and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), free bicycle rentals, and express check-out
  • Express check-in, luggage storage, and tour/ticket assistance
Room features
All guestrooms at Hotel Helvérica feature comforts such as premium bedding, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Egyptian cotton sheets and down comforters
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Cookware/dishes/utensils, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 130 for adults and MXN 100 for children
  • A restaurant

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Beaux Arts architecture
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 100 percent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 130 for adults and MXN 100 for children
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 100 percent of room rate (subject to availability)
  • Heating fee: MXN 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Helvérica San Cristobal de las Casas
Hotel Helvérica
Helvérica San Cristobal de las Casas
Helvérica
Hotel Helverica San Cristobal De Las Casas, Mexico - Chiapas
Hotel Helvérica Hotel
Hotel Helvérica San Cristóbal de las Casas
Hotel Helvérica Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Helvérica pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of MXN 200 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Helvérica?

Self parking is free at this property.

What time is check-in at Hotel Helvérica?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Helvérica?

Check-out is at noon. Late check-out is available for a 100% fee (subject to availability).

Where is Hotel Helvérica located?

Located in Zona Centro, this hotel is steps from Foro Cultural Kinoki, Church of San Nicolás, and Café Museo Café. San Cristóbal de las Casas Cathedral and La Merced Church are also within 10 minutes.

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Hotel Helvérica Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 150 reviews
Rating 8 - Good. 37 out of 150 reviews
Rating 6 - Okay. 19 out of 150 reviews
Rating 4 - Poor. 5 out of 150 reviews
Rating 2 - Terrible. 6 out of 150 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in May 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service
Overall, the hotel is very pretty and within walking distance of pretty much everything. We were right next to a departure point for the tours we took and the staff in the hotel were very nice. We were able to check in early and check out a little bit late without issues. The only things we didn't like were that the fridge in our room was not working and the WiFi in the hotel could be spotty at times. Also, there were a few days were we didn't have hot water. None the less, we had a very pleasant time.
Stayed 6 nights in Mar 2023

10/10 Excellent

Victor Angely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy hermoso tienes sus detalles hermosos
Stayed 1 night in May 2025

6/10 Okay

Marco Aurelio

Liked: Cleanliness
Disliked: Amenities
Las camas y almohadas son muy incomodas, la habitacion que me toco es sofocante se siete uno encerrado , no hay botes de agua de cortecia, solo te dejan un papel higiénico , el restauranten tiene musica en vivo y se escucha hasta los cuartos aparte de que es un restaurante de pizzas que el humo que genera el cocimiento se extiende en todo el restaurante ...y para rematar solicite me extendieran un poco de tiempo mas para realizar mi check out y me lo negaron comentando que tenia reservas y el hotel estaba vacio, muy vacio toda la ciudad estaba con poco turismo por ser temporada baja creo que debieron ser accesesibles en ese aspecto....solo regresaría pq admiten mascotas.
Stayed 1 night in May 2025

10/10 Excellent

DAGOBERTO RODRIGUEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable
Stayed 1 night in Apr 2025

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen acceso, acepta mascotas y amplio estacionamiento. Cerca de la zona principal
Stayed 1 night in Apr 2025

10/10 Excellent

Nelvi

Stayed 1 night in Dec 2024

10/10 Excellent

José Ramon

Stayed 1 night in Dec 2024

6/10 Okay

Osmar

Liked: Cleanliness, staff & service, property conditions & facilities
Muchísima bulla en el hotel, se escucha todo
Stayed 1 night in Dec 2024

8/10 Good

jorgesc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación

Buena opción para visitar el centro de la.ciudad, muy cerca de todo el centro.
Stayed 1 night in Nov 2024

10/10 Excellent

LUIS

Stayed 1 night in Aug 2024

10/10 Excellent

Caro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, la cama estaba SUPER comoda, muy bien ubicado. todo super bien! en definitiva regresaremos :)
Stayed 1 night in Jun 2024

10/10 Excellent

Iliana

Stayed 3 nights in Oct 2023

10/10 Excellent

Silvia

Las instalaciones bien en general. El baño no me gusto. La regadera muy pequeña y tarda mucho en llegar el agua caliente, por lo que se despeedicia mucha agua... Buena ubicacion...
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Un pequeño detalle que se resuelve fácil

me he hospedado mas de 5 veces en esta hotel, inclusive la misma habitación en 2 ocasiones y mi experiencia es muy agradable, excepto en esta ocasión, ya que tenia una falla eléctrica en la habitación por el interruptor de tarjetas (sugiero eliminarlas, no son muy fiables), pues, al usar la secadora o plancha se interrumpía el servicio eléctrico, también solicite agua para beber por la noche y me dijeron que no tenían en ese momento. Eso no frustro ni un poco mi viaje. Se que en mis futuras visitas no será así, la comodidad ahí es genial, la limpieza muy detallada y la habitación con un estilo muy lindo.
Stayed 1 night in Sep 2023

8/10 Good

Brassart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Juan manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien atendidos
Stayed 1 night in Jun 2023

10/10 Excellent

Juan manuel

Stayed 1 night in Jun 2023

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Ana Silveria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Céntrico, buena atención del personal. El estacionamiento está un poco retirado del hotel.
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy comodo y super limpio
Stayed 1 night in Oct 2022

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Yumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, habitaciones amplias, cómodas y limpias :)
Stayed 1 night in Sep 2022