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Hotel Hacienda Don Juan

3.5 star property
Hotel in San Cristóbal de las Casas with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Hacienda Don Juan

Property grounds
Exterior
Property grounds
1 bedroom, individually decorated, iron/ironing board
Breakfast and dinner served, international cuisine
Experience the warm ambiance of Hotel Hacienda Don Juan, where lush gardens and international cuisine at Los Alamos restaurant await. Enjoy a coffee shop/cafe, dry cleaning/laundry services, free self parking and an area shuttle to make your stay seamless.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room, 2 Double Beds

1 bedroom, individually decorated, iron/ironing board

Standard Double Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Individually decorated
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room, Multiple Beds

1 bedroom, individually decorated, iron/ironing board

Standard Quadruple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 5
  • 1 Double Bed and 3 Large Twin Beds

View all photos for Economy Double Room, Multiple Beds

Economy Double Room, Multiple Beds | 1 bedroom, individually decorated, iron/ironing board

Economy Double Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Triple Room, Multiple Beds

1 bedroom, individually decorated, iron/ironing board

Standard Triple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Triple Room, Multiple Beds

1 bedroom, individually decorated, iron/ironing board

Family Triple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Double Room, Multiple Beds

1 bedroom, individually decorated, iron/ironing board

Standard Double Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, individually decorated, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Balcony
Individually decorated
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, individually decorated, iron/ironing board

Superior Suite, 1 King Bed

Highlights

Balcony
Individually decorated
TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

San Cristóbal de las Casas is home to Hotel Hacienda Don Juan . Moxviquil and Ciudad Cuauhtemoc are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal. Take an opportunity to explore the area for outdoor excitement like ecotours.
Visit our San Cristóbal de las Casas travel guideOpens in a new window
Map
Prolongacion Insurgentes No. 162 junto, Las Carretas Barrio Ma. Auxiliadora, San Cristóbal de las Casas, CHIS, 29290

What's nearby

  • Santo Domingo Handicraft Market - 3 min drive - 1.6 miles
  • Ciudad Cuauhtemoc - 3 min drive - 1.8 miles
  • San Cristóbal de las Casas Cathedral - 4 min drive - 2.1 miles
  • Plaza 31 de Marzo - 4 min drive - 2.1 miles
  • Mesoamerican Museum of Jade - 4 min drive - 2.1 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 70 min drive

Restaurants

  • ‪Taquicardia - ‬17 min walk
  • ‪La Cabaña De Don Juan Bosco - ‬12 min walk
  • ‪El Lechon Coleto - ‬3 min walk
  • ‪El Rincón de Los Sabores - ‬16 min walk
  • ‪Don Rafita "Tacos y Gorditas - ‬16 min walk

About this property

Hotel Hacienda Don Juan

Property highlights
You can look forward to free continental breakfast, a coffee shop/cafe, and a garden at Hotel Hacienda Don Juan . The on-site international cuisine restaurant, Los Alamos, offers breakfast, dinner, and light fare. In addition to dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Free self parking
  • An area shuttle, wedding services, and concierge services
  • Multilingual staff, a porter/bellhop, and luggage storage
Room features
All guestrooms are individually decorated, and have amenities such as free internet.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, daily housekeeping, and phones

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Los Alamos

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Don Juan Cristobal l
Hacienda Don Juan San Cristobal De Las Casas
Hotel Hacienda Don Juan
Hotel Hacienda Don Juan San Cristobal De Las Casas

Frequently asked questions

Is Hotel Hacienda Don Juan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Hacienda Don Juan ?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Don Juan ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Hacienda Don Juan ?

Check-out is at noon.

Where is Hotel Hacienda Don Juan located?

Situated in San Cristóbal de las Casas, this hotel is within 1 mi (2 km) of Palace of Justice of Los Altos and Moxviquil. Santo Domingo Handicraft Market and Arches of Carmen are also within 2 mi (3 km).

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Hotel Hacienda Don Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 241 out of 435 reviews
Rating 8 - Good. 131 out of 435 reviews
Rating 6 - Okay. 38 out of 435 reviews
Rating 4 - Poor. 18 out of 435 reviews
Rating 2 - Terrible. 7 out of 435 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Liliana

Liked: Staff & service
Lo colonial es un atractivo bueno
Stayed 2 nights in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Muy amplia y verde la propiedad, excelente si te gusta desconectarte de la ciudad
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones muy cómodas y limpias, sin dudarlo volvería a hospedarme ahí.
Stayed 1 night in Mar 2025

8/10 Good

Kha leng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho y las habitaciones son amplias
Stayed 3 nights in Apr 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es excelente
Stayed 2 nights in May 2025

6/10 Okay

cavs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no se cumplió con los desayunos incluidos en el paquete contratado
Stayed 2 nights in Jul 2025

10/10 Excellent

Francisco Méndez De la

Liked: Cleanliness, amenities, property conditions & facilities
En lo general estuvo bien, el unico detalle es referente a los toma corriente, especialmente el que está frente al cabezal de la cama no es muy accesibley el internet la señal es muy baja.
Stayed 3 nights in Aug 2025

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una joya en Chiapas Mi estancia en esta hacienda fue excelente. El lugar es hermoso, con arquitectura colonial, jardines cuidados y un ambiente tranquilo que invita al descanso. La atención del personal fue cálida y profesional. La habitación, cómoda y decorada con gran gusto. Sin duda, un lugar al que me encantaría volver. ¡Muy recomendable!
Stayed 3 nights in May 2025

10/10 Excellent

Francisco

Ok
Stayed 1 night in Jun 2025

10/10 Excellent

lobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
traditionell eingerichtet, gleicht einem museum.
Stayed 3 nights in Feb 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy agradable lo recomiendo al 100 por 💯 el personal realmente atento a lo q ocupes
Stayed 1 night in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muybonito lugar
Stayed 4 nights in Apr 2024

8/10 Good

Fatima

Liked: Cleanliness, property conditions & facilities
Esta precioso el hotel es exactamente como se muestra en las fotos, lo que no me gustó fue q se escuchaba absolutamente toda la platica de las habitaciones, muy temprano el ruido de todo mundo
Stayed 2 nights in Mar 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar acogedor, no tan retirado del centro de la ciudad ,
Stayed 3 nights in Aug 2024

10/10 Excellent

Ulises

Liked: Cleanliness, property conditions & facilities, room comfort
ES LUGAR ESTUBO AGRADABLE MUY COMODO CAMAS Y AMBIENTE BONITO
Stayed 4 nights in Apr 2024

10/10 Excellent

Abel Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mi bien todo genial muy amables
Stayed 3 nights in Jul 2024

8/10 Good

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alimentos y bebidas

Hotel Muy bonito , sería ideal tuvieran servicio más amplio para alimentos y bebidas
Stayed 1 night in Jul 2024

10/10 Excellent

Ulises

Liked: Cleanliness, property conditions & facilities, room comfort
lugar agradable
Stayed 4 nights in Apr 2024

10/10 Excellent

MIGUEL ANGEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal muy amable.

El personal de recepción fue muy amable y atento. Y las instalaciones muy bonitas.
Stayed 1 night in Jul 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención
Stayed 5 nights in Aug 2024

10/10 Excellent

antonia

Liked: Amenities
Everything was nice very clean and friendly
Stayed 1 night in Apr 2024

4/10 Poor

Carmen Canales Y Marielena

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
It was very cool place
Stayed 4 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place. Great experience
Stayed 1 night in Jul 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the look of the hacienda and the history.
Stayed 3 nights in Dec 2023

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

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