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Hotel Casa Madero

3.0 star property
Travelers relax with massages at this central hotel, explore historic streets nearby, and enjoy local cuisine with freshly prepared breakfast each morning.

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Photo gallery for Hotel Casa Madero

Lobby sitting area - Hotel Casa Madero (San Cristóbal de las Casas)
Lobby - Hotel Casa Madero (San Cristóbal de las Casas)
Lobby - Hotel Casa Madero (San Cristóbal de las Casas)
Lobby sitting area - Hotel Casa Madero (San Cristóbal de las Casas)
Property grounds - Hotel Casa Madero (San Cristóbal de las Casas)
Hotel Casa Madero offers a peaceful retreat in Zona Centro, steps from San Cristóbal de las Casas Cathedral. Relax on the terrace, enjoy spa treatments, and get personalized tour recommendations from the knowledgeable staff who also prepare cooked-to-order breakfasts.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room

Double Room | Free WiFi

Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Zona Centro, a neighborhood in San Cristóbal de las Casas, is home to Hotel Casa Madero. Church of San Nicolás and Centro Cultural de los Altos are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal. Arco de El Carmen & Centro Cultural El Carmen and Orquídeas Moxviquil Botanical Garden are also worth visiting. Visit our San Cristóbal de las Casas travel guide
View more Inns in San Cristóbal de las Casas
Map
Francisco I. Madero, 9, Colonia Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • San Cristóbal de las Casas Cathedral
    San Cristóbal de las Casas Cathedral
    2 min walk - 0.1 miles
  • Plaza 31 de Marzo
    Plaza 31 de Marzo
    2 min walk - 0.1 miles
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    3 min walk - 0.2 miles
  • Santo Domingo Handicraft Market
    Santo Domingo Handicraft Market
    3 min walk - 0.2 miles
  • Café Museo Café
    3 min walk - 0.2 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    75 min drive

Restaurants

  • Lumiere
    1 min walk
  • Sabor A Mí Restaurant-Cafe-Bar
    1 min walk
  • Cacao Nativa
    2 min walk
  • La Viña de Bacco
    3 min walk
  • Tierra y Cielo
    2 min walk

About this property

Hotel Casa Madero

Inn located in Zona Centro
Take advantage of a terrace, laundry facilities, and a restaurant at Hotel Casa Madero. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Luggage storage and tour/ticket assistance
Room features
All guestrooms at Hotel Casa Madero include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers
  • Flat-screen TVs with cable channels
  • Balconies or patios and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available for a fee
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Massage

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Casa Madero pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hotel Casa Madero doesn't offer parking.

What time is check-in at Hotel Casa Madero?

Check-in begins at 2 PM.

What time is check-out at Hotel Casa Madero?

Check-out is at noon.

Does Hotel Casa Madero provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Casa Madero located?

Located in Zona Centro, this inn is steps from Church of San Nicolás, Foro Cultural Kinoki, and San Cristóbal de las Casas Cathedral. Museo de San Cristóbal and Café Museo Café are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Casa Madero Reviews

8.0

Very Good

8.4

Cleanliness

9.0

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 26 out of 71 reviews
Rating 8 - Good. 21 out of 71 reviews
Rating 6 - Okay. 18 out of 71 reviews
Rating 4 - Poor. 4 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Very Very loud location

The hotel itself was not too bad but be aware there is a small bar and a nightclub directly across the small street that are both VERY, VERY loud until about 2am every night! We could feel the vibration of the music not to mention the sound of music and people all night long.
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Ida

Disliked: Staff & service
I did not stay there. When I initially booked, Expedia stated it was pet friendly. When I arrived, they said no pets allowed. I checked the site again and the information had changed. I would not have booked had it said no pets. I am very disappointed with the whole experience.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

FERNANDO

Liked: Staff & service
Mejorar los baños, se ven muy maltratados
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

JUAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Poca categoría y muchas exigencias Atención descortés Las indicaciones en tono negativo, no positivó Revisan el cuarto y te inventan objetos demás La desconfianza es tal que te hacen sentir mal Pase una muy mala experiencia
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen lugar
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar sencillo y céntrico

Lugar muy tranquilo y céntrico, el precio súper accesible. Pero entre semana no tienen nada que venderte (ni un café) dentro del hotel, la habitación se pasa de sencilla. Gran opción si solo quieres un lugar para dormir y moverte, no tanto si tienes que trabajar un rato por ejemplo
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location it has everything you need and the price is really good for the location and room you're getting
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

ALAN EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

¡Excelente atención y servicio!

Bueno, bonito y accesible. El personal es muy atento y amable.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Alex

Muy buena ubicación, pienso que es su mayor virtud
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Francisco J

Liked: Staff & service
Disliked: Cleanliness

Muy recomendable

La ubicación es excelente, puedes caminar a todas partes, el personal es muy amable y la habitación es limpia lo único es q no había donde guindar las toallas húmedas pero las cambian por limpias
Stayed 3 nights in May 2019
Verified

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ubicación

Muy buena ubicación del hotel, el baño un poco pequeño, excelente servicio por parte de Jorge.
Stayed 3 nights in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La hubicacion me encanto ya que mi papa y mi abuelito casi no caminan,lo que no volveria a escoger seria habitacion con balcon ya que se escucha mucho el ruido de ahy en mas solo eso
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La excelente ubicación ya que a solo 1 cuadra encuentras la zona centro, llena de restaaurantes de todo tipo. La plaza, el parque. Todo está maravilloso. Lo que no me gusto es que no tiene estacionamiento y tienes que dejar el carro en la calle
Stayed 1 night in Apr 2019
Verified

6/10 Okay

SANTOS REYNALDO

Liked: Cleanliness, property conditions & facilities, room comfort

Ok

Todo bien, a excepción que en la mañana y noche no había agua caliente en la regadera y el wifi se conectaba aunque no era indispensable
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
El hotel es bonito. Y lo que ofrece es acorde a las tarifas de renta.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Para el precio y lq habitacion me parece justo. Sin embargo mas de 2 noches no lo recomiendo
Stayed 1 night in Feb 2019
Verified

4/10 Poor

MANUEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendable
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort
Es un hotel solo para dormir
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Ana Lizeth

Básico para descansar, baño básico, cama básica.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Jesus Bernardo

Liked: Cleanliness
en la noche habia mucho ruido y no dejaron dormir ya que se oye todo.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
En general el hotel está sencillo bonito, lo único malo es que a pesar de ser 4 personas en la habitación, nos dieron una habitación con un espacio muy reducido, después nos dimos cuenta que había otra iguales un poco más amplias
Stayed 1 night in May 2018
Verified

6/10 Okay

Leonardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Instalaciones diferentes en las fitos
Stayed 2 nights in Mar 2018
Verified

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente económico

Hotel centrico para. Restaurantes centros comerciales artesanias.mercado iglesia . tranquilo . limpio . el personal. muy atento .
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy agradable

Excelente Precio y Ubicacion, 100% recomendable, limpieza, amabilidad y atención.
Stayed 1 night in Nov 2017