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Casa de los Arcangeles

3.5 star property
Colonial hotel with a full-service spa and a sauna

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Photo gallery for Casa de los Arcangeles

9 bedrooms, premium bedding, down comforters, memory foam beds
Exterior
Reception
9 bedrooms, premium bedding, down comforters, memory foam beds
Courtyard view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Restaurant

Room options

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About the neighborhood

Map
C. Cuauhtemoc No.4 Centro Historico, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Santo Domingo Handicraft Market - 2 min walk - 0.1 miles
  • Plaza 31 de Marzo - 2 min walk - 0.1 miles
  • Mesoamerican Museum of Jade - 3 min walk - 0.2 miles
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.2 miles
  • Ex-Convent of Santo Domingo - 10 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Sensaciones de Chiapas - ‬2 min walk
  • ‪El Caldero - ‬1 min walk
  • ‪Jack - ‬1 min walk
  • ‪Las Pichanchas - ‬1 min walk

About this property

Casa de los Arcangeles

Hotel located in Zona Centro
You can look forward to a terrace, a full-service spa, and a sauna at Casa de los Arcangeles. Treat yourself to spa services, such as aromatherapy, a massage, or Ayurvedic treatments. The on-site restaurant, San Gabriel, serves breakfast. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a porter/bellhop
  • Wedding services, smoke-free premises, and concierge services
  • Tour/ticket assistance, a TV in the lobby, and coffee/tea in the lobby
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding, as well as amenities like free WiFi.
Other amenities include:
  • Memory foam beds and down comforters
  • Designer toiletries, showers, and hair dryers
  • Private yards, blenders, and cookware/dishes/utensils

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • San Gabriel

Things to do

  • Full-service spa
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Living room

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 907

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from November 10 2024 to November 9 2026 (dates subject to change).
The property is closed between April 1 and April 16.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Late check-out fee: MXN 907

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Boutique Casa de los Arcangeles
Boutique los Arcangeles
Hotel Boutique Casa de los Arcangeles
Hotel Boutique los Arcangeles
Hotel Boutique Casa los Arcangeles San Cristobal de las Casas
Hotel Boutique Casa los Arcangeles
Boutique Casa los Arcangeles San Cristobal de las Casas
Boutique Casa los Arcangeles
Casa de los Arcangeles Hotel
Hotel Boutique Casa de los Arcangeles
Casa de los Arcangeles San Cristóbal de las Casas
Casa de los Arcangeles Hotel San Cristóbal de las Casas

Frequently asked questions

Is Casa de los Arcangeles pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa de los Arcangeles?

This property doesn't offer parking.

What time is check-in at Casa de los Arcangeles?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa de los Arcangeles?

Check-out is at noon. Late check-out is available for MXN 907.

Does Casa de los Arcangeles provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa de los Arcangeles located?

Located in Zona Centro, this spa hotel is steps from Museo de San Cristóbal, Plaza 31 de Marzo, and Church of San Nicolás. San Cristóbal de las Casas Cathedral and Arches of Carmen are also within 5 minutes.

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Casa de los Arcangeles Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 8 out of 54 reviews
Rating 4 - Poor. 1 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

8.6/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

hector manuel puga

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo lugar lo deberían de cerrar No tienen gente ,no había agua caliente ,no ponen aguas ni toallas suficientes ,sin teléfono demasiado ruidoso se oye todo de la calle Sin estacionamiento y carísimo el cuarto que me dieron UN ASCO DE LUGAR
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es buena y las instalaciones están bonitas, pero el agua caliente nunca salió, el estacionamiento está un poco lejos, las almohadas son muy duras y el servicio de buffet no estaba funcionando aunque pues si estás en san Cristobal hay muy buenos lugares para comer 😁
Stayed 1 night in Jul 2019

6/10 Okay

julio cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lo bueno y lo malo

Lo malo: las almohadas muy poco cómodas, los productos de limpieza como jabón y shampoo de muy mala calidad. Lo bueno: excelente ubicación, su personal no puede ser mejor. El ambiente agradable.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Muy bien localizado

No tiene Restaurante adecuado a las necesidades. Son solo desayunos y no te "invita" a desayunar ahí, muy solo y desalmado
Stayed 4 nights in Mar 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

pam, ciudad de mexico

Liked: Cleanliness, staff & service
Disliked: Room comfort

Hotel con excelente ubicación

El personal es excelente muy amables todos y dispuestos a ayudar. El restaurante tiene buena comida pero solo tienen servicio de desayuno. Las habitaciones son grandes y limpias, lo malo es que son muy frias y el colchón es algo duro, hace falta mejores cobijas y almohadas para que la estancia sea excelente. La ubicacion es perfecta muy centrica. Es un hotel muy bonito
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable y romántico

Todo excelente, la atención es muy buena las camas cómodas y limpias
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

DARLEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUY BUEN HOTEL, BIEN UBICADO, COMODO, EL DESAYUNO RICO EN EL HOTEL.
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

dror

Liked: Cleanliness, staff & service, property conditions & facilities
Great staf
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy agradable y super bien ubicado.

Muy agradable el Hotel, tranquilo y comodo, el servicio es la constante.
This review was submitted before 2018 and has not been verified.

8/10 Good

Angel , Los cabos

Liked: Cleanliness, staff & service

Excelente ubicación

Ubicación perfecta, todo cerca y buen servicio. Al check in hubo una confusión pero la recepcionista lo resolvió ahí mismo.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Recomendable y muy buena ubicacion

Todo bien el único detalle que no es en todas las habitaciones es que nos toco una habitación a un costado del Restaurante ósea abríamos el cuarto y nos podía ver acostados jaja se ve hasta el baño y eso es un poco incómodo por lo demás excelente
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Liliana, Ciudad de México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo excelente, buen servicio, acogedor

Lugar super lindo, cuidan los detalles, excelente servicio. No probé los alimentos debido a que sólo manejan desayunos. Puede ser un punto de mejora.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Maria, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen ubicación y buena atención.

Uno de mis hoteles favoritos de San Cristobal hasta ahora, solamente que no te dicen HASTA LLEGAR AL HOTEL que dentro de sus políticas dice que tienes que dejar $1000 en efectivo o en tarjeta crédito/débito como un tipo de "seguro" y te lo regresan a la hora que desocupas el hotel. Afortunadamente llevaba efectivo de más.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

HUGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE HOTEL!

MUY BIEN UBICADO, TRANQUILO, DE LUJO, BUEN GUSTO EN LA DECORACIÓN.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy agradable hotel cerquita del Centro Historico

Mi estancia en el hotel fue una experiencia muy placentera desde mi llegada, el personal siempre fue atento, amable; tienen un restaurante donde la comida esta muy sabrosa, sus habitaciones son comodas y no habia necesidad de andar en auto porque su ubicacion permite recorrer y conocer la ciudad, a pie.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay in San Cristóbal

I have no complaints about this hotel. It was really great and ended up looking better in person than in the pictures. Very nicely decorated and a friendly staff is always a plus!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A boutique gem in San Cristobal!

We spent four wonderful nights in this quiet yet convenient location. The staff were delightful and always willing to help. The room was beautiful and spotlessly clean.
This review was submitted before 2018 and has not been verified.

8/10 Good

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Ladny hotel w dobrym miejscu

Hotel bardzo ladny i czysty, blisko centrum i sklepow. Jedynym minusem jest brak obslugi mowiacej w jezyku innym niz hiszpanski.
This review was submitted before 2018 and has not been verified.

8/10 Good

Maria, DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

Excelente atención, hermoso el hotel, el personal es muy amable.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay here!

Great 2-night stay, and perfect for relaxation. Lovely buffet breakfast served in the central area right outside our hotel room. This hotel is situated within a block walking distance to the plaza and other amazing walking streets. The hotel is beautifully furnished in the older colonial style with beautiful wooden doors and amazing architecture. Very quiet (only 8-9 rooms) and conducive to sound sleep even though it's in the heart of the city. We thoroughly enjoyed our time there.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located hotel with good breakfastd/wi

Nice place, centrally located in the most hip area of the city. Walking distance to nearly everything. Well managed hotel and very friendly/accommodating staff