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Guayaba Inn Boutique Hotel

4.0 star property
San Cristóbal de las Casas welcomes travelers to a charming retreat where cultural exploration meets peaceful relaxation in the heart of town

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Photo gallery for Guayaba Inn Boutique Hotel

Terrace/patio - Guayaba Inn Boutique Hotel (San Cristóbal de las Casas)
Luxury Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar - Guayaba Inn Boutique Hotel (San Cristóbal de las Casas)
Deluxe Suite, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, minibar - Guayaba Inn Boutique Hotel (San Cristóbal de las Casas)
Property grounds - Guayaba Inn Boutique Hotel (San Cristóbal de las Casas)
Deluxe Suite, 2 Double Beds | Terrace/patio - Guayaba Inn Boutique Hotel (San Cristóbal de las Casas)
Guayaba Inn offers a tranquil base in San Cristóbal de las Casas. Enjoy cooked-to-order breakfasts, relax in the garden, or book treatments at GuayabaSpa. The property features an art gallery and library, providing cultural enrichment steps from Na Bolom Cultural Museum.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, minibar

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Deep soaking bathtub

Luxury Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds | Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located near a boardwalk/promenade, Guayaba Inn Boutique Hotel is in Barrio del Cerrillo, a neighborhood in San Cristóbal de las Casas. The area's natural beauty can be seen at Grutas de San Cristóbal and Huitepec Ecological Reserve, while Na Bolom Cultural Museum and Mesoamerican Museum of Jade are cultural highlights. San Cristóbal de las Casas Cathedral and Guadalupe Church are two other places to visit that come recommended. Visit our San Cristóbal de las Casas travel guide
View more Inns in San Cristóbal de las Casas
Map
Calle Comitan 55, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • Na Bolom Cultural Museum
    Na Bolom Cultural Museum
    1 min walk - 0.0 miles
  • Guadalupe Church
    Guadalupe Church
    10 min walk - 0.6 miles
  • Ex-Convent of Santo Domingo
    Ex-Convent of Santo Domingo
    10 min walk - 0.6 miles
  • San Cristóbal de las Casas Cathedral
    San Cristóbal de las Casas Cathedral
    13 min walk - 0.7 miles
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    15 min walk - 0.8 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    98 min drive

Restaurants

  • Cerveceria Naufragio
    6 min walk
  • Antonia
    6 min walk
  • Los Chapulines
    7 min walk
  • Jardín del Jaguar
    1 min walk
  • Sarajevo Café Jardín
    6 min walk

About this property

Guayaba Inn Boutique Hotel

Upscale boutique inn near San Cristóbal de las Casas Cathedral
Located close to Na Bolom Cultural Museum and Guadalupe Church, Guayaba Inn Boutique Hotel provides free cooked-to-order breakfast, a terrace, and an art gallery on site. Treat yourself to a hot stone massage at GuayabaSpa, the onsite spa. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a garden and a library.
Additional perks include:
  • A front-desk safe, books, and tour/ticket assistance
  • A porter/bellhop, smoke-free premises, and games
  • Outdoor furniture, a 24-hour front desk, and a computer station
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Guayaba Inn Boutique Hotel have comforts such as fireplaces and premium bedding, in addition to amenities like free WiFi and safes.
More amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels and DVD players
  • A personal chef, refrigerators, and highchairs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A restaurant

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Games
  • Library

Family friendly

  • DVD player
  • High chair
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Hot stone massages
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Low-height electrical outlets in bathroom
  • No elevator

More

  • 2 floors
  • Built in 1934
  • Colonial architecture
  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • DVD player

Food and drink

  • Chef service
  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Desk
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Guayaba Inn Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Guayaba Inn Boutique Hotel?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Guayaba Inn Boutique Hotel?

Check-out is at noon.

Where is Guayaba Inn Boutique Hotel located?

Located in Barrio del Cerrillo, this spa inn is within a 15-minute walk of Na Bolom Cultural Museum, Guadalupe Church, and San Cristóbal de las Casas Cathedral. Mesoamerican Museum of Jade and Plaza 31 de Marzo are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Guayaba Inn Boutique Hotel Reviews

9.8

Exceptional

10

Cleanliness

9.0

Location

10

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 249 out of 272 reviews
Rating 8 - Good. 17 out of 272 reviews
Rating 6 - Okay. 2 out of 272 reviews
Rating 4 - Poor. 2 out of 272 reviews
Rating 2 - Terrible. 2 out of 272 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Definitely one of the best gotel stays we have ever had. Breakfast is magnificent, eooms are awesome, some even come with a real wood burning fireplace.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Breakfast was very nice and filling, the fireplace in the room was awesome. Stuff super friendly
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts were excellent. The rooms were spacious and comfortable. Beautiful grounds.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Daniel

Liked: Amenities
Beautiful garden. Good breakfast. Nice people Highly recommended.
Stayed 8 nights in Mar 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Paz Creativa a personal and spiritual development center. It’s on a quiet street. Small intimate boutique inn.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable large room. Staff is very friendly.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Tiffany N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in San Cristobal de las Casas!

This is my second time staying at Guayaba Inn, and I give it 5 stars all around. Gorgeous garden, delicious breakfast, cozy rooms, comfortable beds, attentive staff... You can't go wrong here.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great and the staff was helpful and friendly. It was very comfortable and the breakfast options were very good. The only minor issue was that the tub in the room wasn’t working, but overall it was a pretty nice spot to stay in San Cris.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Guayaba was absolutely wonderful. The garden and rooms are beautiful ~ elegant, clean, tranquil. The perfect spot to feel at home in San Crist and within walking distance to everything. Breakfast is delicious and the staff is extremely helpful and welcoming. Fabulous experience!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad, brother and I just spent 4 nights at guayaba inn and it was fantastic. Its 10 mins away from the main square and some of San Cristobal‘s main sights. The rooms surround a gorgeous garden with tropical flowers and a koi fish pond. Breakfast is included and although the options are limited, everything is delicious. The only issue we had was that we didn’t have hot water in our rooms but the manager Julio got this fixed promptly and offered us to do our laundry for free as compensation. 10 out 10.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Julee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous girls’ trip to San Cristóbal de Las Casas, and our stay at Guayaba Inn made it even better. Everyone was wonderful. They helped us organize tours and reserve drivers, schedule a massage on site (that we highly recommend), and provided a yummy and filling breakfast every morning. A quick note for light sleepers since I am one, the room at the back of the property is against the street so request an interior room or be sure to bring earplugs.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautifully tropical and tranquil oasis when u walk in. The suites are huge and imminently restful. Loved the luxury of the hammered copper soaking tub. The drain leaked once but the staff fixed it asap. Their included breakfast service is really nice. Protip: exit the property and go left down Comitan street until you come upon the hundreds of permanent stalls selling local products. Enjoy!
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Inn. The staff was superb helping us in every way and extremely timely. I have not experienced such timeliness and helpfulness. We also really enjoyed staying is an upscale though traditional Mexican inn with beautiful art through out. Each evening we lit the fire in our in suite fireplace enjoying a glass of wine which was available for purchase in the room. I highly recommend the inn. It was a pleasure and delight.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Unique property with flowering gardens. Large bedroom suite with comfortable bed and luxurious soaking tub and shower. Bedroom has balcony with seating and beautiful view from glass doors. Made to order breakfast in large dining room. Great location. Some noise from street but easy to ignore.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities
Quiet, excellent room, wonderful included breakfast
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and relaxing hotel
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guayaba inn has an excellent service, good food , nice and attentive staff.
Verified

10/10 Excellent

SILVIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great, beautiful, tranquil, place to stay. Friendly and kind people. Rooms are spacious, clean and comfortable.
Verified

10/10 Excellent

Danna

Delightful Oasis, super attention to detail.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Francisco

T
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Fred

Liked: Cleanliness, amenities, property conditions & facilities
We had room number eight, an upstairs suite that includes a king size bed, a lounge chair and a small table with two chairs. The room has a charming balcony that overlooks a Koi pond. The bathroom has both a shower and a copper bathtub. The main room also includes a small coffee bar area with sink, for preparing drinks and snacks. A small refrigerator is installed underneath. The complementary breakfast has a lot of variety, including omelettes, chilaquiles, fresh fruit with yogurt and granola as well as local specialties. We found all the staff to be helpful and proactive, but the real standout was a woman named Karina, who helped us out on many occasions. We had such a nice time we plan to return next year!
Detail of lobby/courtyard.
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is just excellent. One of the best experience.
Stayed 6 nights in Oct 2022
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Beutiful
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Allen and gerlinde

Disliked: Staff & service, property conditions & facilities, room comfort

Very disappointing stay.

We did not have consisting hot water. Our shampoo and conditioner never got replaced. I could never get a washcloth. The worst part was that there was no heat anywhere in the building. Everyone was very friendly. The breakfast was very good but the coffe very weak.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Eduarda

Liked: Cleanliness, staff & service, amenities
Habitación limpia y excelente, el personal muy amable y gentil, la comida deliciosa.
Stayed 2 nights in Apr 2026