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Casa Santa Lucía

3.5 star property
Travelers find peace in this hotel's garden sanctuary while the helpful staff connects them to nearby historic landmarks in San Cristóbal de las Casas

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Photo gallery for Casa Santa Lucía

Queen Room | In-room safe, individually decorated, individually furnished, desk - Casa Santa Lucía (San Cristóbal de las Casas)
Dining - Casa Santa Lucía (San Cristóbal de las Casas)
Interior - Casa Santa Lucía (San Cristóbal de las Casas)
Interior - Casa Santa Lucía (San Cristóbal de las Casas)
Front of property - evening/night - Casa Santa Lucía (San Cristóbal de las Casas)
Casa Santa Lucía offers a peaceful retreat in Zona Centro. Guests can relax in the garden, enjoy drinks at the bar, and use in-room WiFi. With 24-hour front desk service and tour assistance, exploring the nearby San Cristóbal de las Casas Cathedral is effortless.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room

Twin Room | Bathroom | Free toiletries, hair dryer, towels

Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Room

Queen Room | In-room safe, individually decorated, individually furnished, desk

Queen Room

10.0 out of 10
Exceptional
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Safe

Junior Suite

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | In-room safe, individually decorated, individually furnished, desk

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located in San Cristóbal de las Casas, Casa Santa Lucía is in the city center. Church of San Nicolás and Centro Cultural de los Altos are local landmarks, and some of the area's attractions include Arco de El Carmen & Centro Cultural El Carmen and Orquídeas Moxviquil Botanical Garden. Visit our San Cristóbal de las Casas travel guide
Map
Avenida Josefa Ortiz de Dominguez 13, Barrio Santa Lucia, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market
    Santo Domingo Handicraft Market
    2 min walk - 0.1 miles
  • Plaza 31 de Marzo
    Plaza 31 de Marzo
    5 min walk - 0.3 miles
  • San Cristóbal de las Casas Cathedral
    San Cristóbal de las Casas Cathedral
    7 min walk - 0.4 miles
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    8 min walk - 0.5 miles
  • Café Museo Café
    5 min walk - 0.3 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    75 min drive

Restaurants

  • Hamburguezas De San Francisco
    3 min walk
  • Casa de Las Lolas
    3 min walk
  • Tierra y Cielo
    3 min walk
  • El Colibrí
    2 min walk
  • Carnitas Azcapo
    2 min walk

About this property

Casa Santa Lucía

Hotel located in Zona Centro
At Casa Santa Lucía, you can look forward to a garden, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Luggage storage, a front-desk safe, and tour/ticket assistance
  • A computer station and a 24-hour front desk
Room features
All guestrooms are individually furnished, and boast comforts such as fireplaces, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Casa Santa Lucía pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Casa Santa Lucía?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Casa Santa Lucía?

Check-out is at noon.

Where is Casa Santa Lucía located?

Located in Zona Centro, this hotel is within a 5-minute walk of Santo Domingo Handicraft Market and Foro Cultural Kinoki. Arches of Carmen and Café Museo Café are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Santa Lucía Reviews

10

Exceptional

10

Cleanliness

10

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 158 out of 164 reviews
Rating 8 - Good. 6 out of 164 reviews
Rating 6 - Okay. 0 out of 164 reviews
Rating 4 - Poor. 0 out of 164 reviews
Rating 2 - Terrible. 0 out of 164 reviews

Reviews

Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located outside the busy streets of San Cristobal, this hotel is a gem for visitors. Breakfast customized for you and everything delicious. Rooms and facilities in general carefully decorated Chiapas-style. Every angle is picture perfect. Overall, great experience!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Dipika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous. Unique, beautiful decor, clean, quiet. Very helpful and friendly staff. Large room and bathroom. Great location, walking distance to the main plaza. Highly recommend this lovely hotel.
Stayed 9 nights in Mar 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly beautiful place that felt very Mexican with lovely local textiles, decor, and wonderful central covered courtyard for breakfasts. All the staff were very helpful and they assisted in arranging two of our best exploration trips in the area. The place is within easy walking distance of the central pedestrian walkways that cross the city and that are central to sites, restaurants, and local markets and artisans. One of the best places we stayed during our month-long trip.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each room was exquisitely decorated individually with indigenous textiles and art. The employees were all kind and considerate, and went out of their way to help. Their food was outstanding. We loved it.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that breakfast was included and it wasn’t continental style. There were quite a few options for breakfast and it was very filling. We also liked that there was a small bar. They also booked tours for us and offered to serve breakfast half hour earlier so we could eat before we were picked up. We would definitely stay here again and refer friends and family to this hotel.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was adorable, the decorations very nice and unique, service was great, plumbing works very well! Only problem was my room had 1 window in restroom so no real ventilation but will still give 5 stars and they offer fans.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a Boutique Hotel

What a beautiful, cozy, eclectic find this was! We loved it. The staff members were extremely gracious, the food (breakfast) was great, the room was so well done, the beds were great… we genuinely loved everything about it - zero complaints. They even had a parking area kitty-corner to the hotel where we could securely park our car. Loved it, and highly recommend it. Excellent boutique hotel!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!, very close to the zocalo
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an excellent boutique hotel with only nine rooms and an easy walk to all the historical sights.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo hotel boutique
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spot, beautiful decor. Very quiet and comfortable with very helpful staff. The breakfast area and the room interior are dazzling with local color and flair.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is obviously beautiful, but it was the staff that made our weeklong stay so awesome. The whole team was helpful and responsive, and it was a joy to come down to breakfast every morning!!!
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always very welcoming. My wife and I have visited here twice.
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
What a peaceful place to relax and enjoy vacation. The location was ideal, just blocks to the market, restaurants and shops in the central colonial district. The staff was courteous and friendly, though limited in English. The rooms were unique and beautifully decorated and the breakfast was made to order. We would love to stay here again.
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful, couldn’t do enough for you. Highly recommend. Close to everything.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff; Attractive Decor; Delicious Breakfast

Casa Santa Lucia is an attractive, well-run and well-kept hotel in a good location for experiencing San Cristobal de las Casas. The staff is unusually attentive, pleasant and helpful. The breakfast offerings are delicious and varied. My wife and I particularly enjoyed the colorful, authentic, Mexican art and decor. We would like to stay here again in the future.
Stayed 3 nights in Jan 2023
Verified

8/10 Good

lois

Liked: Cleanliness, staff & service
Old hacienda, lots of appropriate design, but noisy.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para vivir la experiencia de San Cristobal. El personal brinda un excelente servicio
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena opción
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlung!

Jeder Zeit wieder! Es war alles perfekt
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, muy accesible a todo. Nos encantó
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy Bonito Hotel Y la atención maravillosa Muchas Gracias Olivia Treviño Monterrey, N.L.
Stayed 11 nights in Oct 2023
Verified

10/10 Excellent

ALONSO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La mejor propiedad para quedarse en el centro de San Cristóbal de las Casas.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

EMMANOUIL

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent choice at San Cristobal.
Stayed 2 nights in Jul 2023