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Casa Rosa Hotel & Spa

Property class: 3

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Photo gallery for Casa Rosa Hotel & Spa

A modern bedroom with a glass door leading to a bathroom. The room features a bed, a bedside table, and a large mirror. The bathroom includes a bathtub and a toilet. - Casa Rosa Hotel & Spa (San Cristóbal de las Casas)
A living room with a brick wall, two black sofas, a chandelier, and a wooden coffee table. - Casa Rosa Hotel & Spa (San Cristóbal de las Casas)
A dining area with a chandelier, wooden chairs, and a table. - Casa Rosa Hotel & Spa (San Cristóbal de las Casas)
A glass-top table with a menu, a vase of flowers, and a decorative metal sculpture in a courtyard setting. - Casa Rosa Hotel & Spa (San Cristóbal de las Casas)
A room with a red wall, a black TV mounted above a console table, a chandelier, and a large ornate chair. - Casa Rosa Hotel & Spa (San Cristóbal de las Casas)
At Casa Rosa Hotel & Spa, you can look forward to a terrace, a bar, and a restaurant. Treat yourself to spa services, such as a hot stone massage or a facial. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room

A bedroom with a brick wall, a large ornate headboard, a mirror, and a chandelier.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, each with a dark headboard and white bedding. There is a chandelier on the wall and a window with curtains.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Royal Room

A bedroom with a large bed, a wooden headboard, and a black bench.

Royal Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

A bedroom with a brick wall, a large ornate headboard, a mirror, and a chandelier.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

A room with a large bed, two bedside tables, a chair, and a chandelier.

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a chandelier, a mirror, and a desk with a chair.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, each with ornate wooden headboards and white bedding.

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Basic Single Room

A hotel room with a brick wall, a bed with white bedding, a bedside table with a lamp, and a framed picture on the wall.

Basic Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in San Cristóbal de las Casas, Casa Rosa Hotel & Spa is in the city center. Mesoamerican Museum of Jade and Regional Costume Museum are cultural highlights, and some of the area's landmarks include Centro Cultural de los Altos and Ex-Convent of Santo Domingo. Arco de El Carmen & Centro Cultural El Carmen and Orquídeas Moxviquil Botanical Garden are also worth visiting. Visit our San Cristóbal de las Casas travel guide
Map
Avenida 5 de mayo, 29, San Cristóbal de las Casas, CHIS, 29240

What's nearby

  • A collection of colorful, textured sculptures.
    Mesoamerican Museum of Jade
    5 min walk - 0.3 miles
  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    7 min walk - 0.4 miles
  • A detailed facade of a historic church with ornate carvings and a large central doorway.
    Ex-Convent of Santo Domingo
    7 min walk - 0.4 miles
  • A historic plaza with colonial architecture, including a church with a bell tower and a building with a red archway.
    Plaza 31 de Marzo
    7 min walk - 0.4 miles
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    11 min walk - 0.6 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    72 min drive

Restaurants

  • Raices Restaurante
    3 min walk
  • La Tertulia
    2 min walk
  • El Barcito
    2 min walk
  • Café Bar Revolución
    4 min walk
  • Restaurante Barrios de Jovel
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 9 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 on-site accessible parking spaces
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Access via exterior corridors
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 350
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: MXN 350 (subject to availability)
  • Late check-out fee: MXN 350 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Casa Rosa Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Rosa Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of MXN 350 (subject to availability).

What time is check-out at Casa Rosa Hotel & Spa?

Check-out is at noon. Late check-out is available for MXN 350 (subject to availability).

Where is Casa Rosa Hotel & Spa located?

Located in Barrio de Mexicanos, this hotel is within a 5-minute walk of Mesoamerican Museum of Jade, Ex-Convent of Santo Domingo, and Mayan Textile Center. Regional Costume Museum and San Cristóbal de las Casas Cathedral are also within 10 minutes.

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Reviews

Casa Rosa Hotel & Spa Reviews

8.8

Excellent

9.6

Cleanliness

8.6

Amenities

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified review

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous boutique. It is very very pink and beautiful. The rooms all have a unique design and layout and ours was great. The water is very hot in the shower and heat is provided as San Cristóbal de San be cold at night. The breakfast was fantastic and I liked that they have many options. The staff was great and gave us everything we needed. One thing I noticed was the Internet was a bit slow and had trouble connecting at times, but it could have been because of the weather. Overall I recommend anyone looking for a quiet nights sleep and a great boutique to stay here.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liliana Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una excelente estancia en casa rosa, el lugar es muy instagrameable, la cama muy cómoda y la habitación en general muy limpia. Los masajes y el jacuzzi son una súper experiencia relajante, los recomiendo ampliamente. No pudimos degustar en el restaurante porque estaba en remodelación, pero todo lo demás fue muy bueno.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Rafael Alejandro

Liked: Cleanliness
El personal no da buen servicio
Stayed 1 night in Jan 2026
Verified review

8/10 Good

kocx

Liked: Cleanliness, staff & service, amenities
Mucho ruido de niños, zancudos en las habitaciones y humo que se mete a las mismas...
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Marvila

Stayed 1 night in Sep 2025