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Casa Museo Na Bolom

3.0 star property
History buffs can explore a peaceful retreat with gardens and a library just steps from San Cristóbal de las Casas Cathedral in the historic Del Cerrillo district

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Double Room | Free WiFi - Casa Museo Na Bolom (San Cristóbal de las Casas)
Exterior - Casa Museo Na Bolom (San Cristóbal de las Casas)
Dining - Casa Museo Na Bolom (San Cristóbal de las Casas)
Double Room | Deep soaking bathtub - Casa Museo Na Bolom (San Cristóbal de las Casas)
Courtyard - Casa Museo Na Bolom (San Cristóbal de las Casas)
Casa Museo Na Bolom offers cultural immersion and comfort in Del Cerrillo. Browse the library, wander gardens, or relax on the sunny terrace between cathedral visits. Enjoy in-room WiFi and helpful staff, as praised by previous guests.

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available

Room options

View all photos for Double Room

Double Room | Free WiFi

Double Room

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Barrio del Cerrillo, a neighborhood in San Cristóbal de las Casas, is home to Casa Museo Na Bolom. Na Bolom Cultural Museum and Galeria Studio Cerrillo are cultural highlights, and some of the area's attractions include Centro Cultural de los Altos and Orquídeas Moxviquil Botanical Garden. Visit our San Cristóbal de las Casas travel guide
View more Inns in San Cristóbal de las Casas
Map
Vicente Guerrero No. 33, Barrio del Cerrillo, San Cristóbal de las Casas, CHIS, 29220

What's nearby

  • Na Bolom Cultural Museum
    Na Bolom Cultural Museum
    1 min walk - 0.0 miles
  • Ex-Convent of Santo Domingo
    Ex-Convent of Santo Domingo
    10 min walk - 0.6 miles
  • Guadalupe Church
    Guadalupe Church
    10 min walk - 0.6 miles
  • San Cristóbal de las Casas Cathedral
    San Cristóbal de las Casas Cathedral
    13 min walk - 0.7 miles
  • Mesoamerican Museum of Jade
    Mesoamerican Museum of Jade
    15 min walk - 0.8 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    80 min drive

Restaurants

  • Cerveceria Naufragio
    6 min walk
  • Antonia
    6 min walk
  • Los Chapulines
    7 min walk
  • Jardín del Jaguar
    1 min walk
  • Sarajevo Café Jardín
    7 min walk

About this property

Casa Museo Na Bolom

Inn located in Barrio del Cerrillo
You can look forward to a terrace, a garden, and a library at Casa Museo Na Bolom. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Free self parking
  • Breakfast (surcharge), smoke-free premises, and a 24-hour front desk
  • Concierge services, tour/ticket assistance, and meeting rooms
Room features
All guestrooms at Casa Museo Na Bolom offer comforts such as fireplaces, in addition to amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily breakfast available 7:30 AM to noon for a fee
  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Spa services

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Fireplace

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between July 01 and December 31.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Casa Museo Na Bolom pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Museo Na Bolom?

Check-in begins at 3 PM.

What time is check-out at Casa Museo Na Bolom?

Check-out is at 1 PM.

Where is Casa Museo Na Bolom located?

Located in Barrio del Cerrillo, this inn is within a 10-minute walk of Na Bolom Cultural Museum, Galeria Studio Cerrillo, and Centro Cultural de los Altos. Café Museo Café and Guadalupe Church are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Museo Na Bolom Reviews

7.4

Good

7.2

Cleanliness

7.0

Location

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

Reviews

Verified

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Na Bolom, an old property that needs refreshing

Deluxe room, no hot water as boiler was turned off, banging water pipes, erratic lights, worn out threads showing towels, rock hard king bed. Friendly staff tried their best. Fireplace was needed, ask for more wood. A one and done property, never again, sorry. Fix the flickering lamps, erratic WiFi, provide towels not rags, put a pad on the bed, have staff turn on boiler for clients with reservations as they arrive at night.
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Un hotel súper relajante

Me encanto, la verdad solo cosas buenas, todo perfecto.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Interesante Hotel-Museo, no hay internet en las habitaciones y la administracion del lobby es un desastre
Verified

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una Estancia Magica

Me encanto mi estancia en Na Bolom! Las personas eran muy agradables, la habitacion muy limpia y hermosa, con vista al jardin y flores frescas en la habitacion. Detalles historicos aportaron tambien a que esta estancia fuera de lo mas linda y magica.
Verified

8/10 Good

PILAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volvería con los ojos cerrados

Las mejores camas en mucho tiempo. A pesar de que hacía frío, no lo sentimos por la ropa de cama y la chimenea en el cuarto. La comida, muy buena y con muy buen precio. El museo de la casa con cosas interesantes de sus fundadores.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Diferente. Es un museo asi que no es para todos lo

La cama impecable. El baño limpio pero una remodelada no le vendria mal. Los jardines increibles. La atencio muy buena.
Verified

2/10 Terrible

Horst

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel!!! Its overbooking!

Take this advise: Do not book this hotel. They are overbooking their hotel, don´t pay the fees to the hotel search engines. It was the worst experience. I book and travel 30 to 50 nights are year with Expedia.com. Expedia.com can surely proff it. The hotel then put us into two different hotels. These hotels had lower rates and were lower in quality. Last but not least, we were not helped be Expedia.com to receive the balance back nor the whole money (which should have been the case). This hotel should be immediately removed from Expedia.com
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy agradable y acogedor

Muy acogedor, con lindas áreas comunes. Excelente opción para viajar con niños pequeños, buena ubicación y el servicio es excelente. Las personas que trabajan en Casa Na Bolon disfrutan de su trabajo. La comida es de buena calidad y las habitaciones tienen chimenea que puedes disfrutar cada noche.
Verified

10/10 Excellent

Débora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con vistas lindas de selva

Me atendieron muy bien en Na Balom, y me sentía como si estuviera dentro de la selva, pero con las comodidades de la casa. Por ejemplo, había una chiminea muy buena dentro de la habitacion, y leña ya lista. La historia del lugar, junto con el ambiente místico hacen a este hotel un lugar que en realidad vale la pena visitar.
Verified

10/10 Excellent

augie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chiapas trip

Very interested lot of culture, clean, staff very nice and they make feel with safe.
Verified

8/10 Good

jon

Liked: Cleanliness, staff & service, property conditions & facilities

Atmospheric

We had a Junior suite which was cheaper to book online than at the hotel. Nice room with jacuzzi which had seen better days so was noisy and not very pleasant. Fireplace was nice and took off the hill at night and comfortable bed. Downside was it was a little noisy at night next to a road and frustratingly the toilet lid would not stay up which wasn't very nice when one was sat down. Not sure what happened to breakfast on the Sunday morning but it was on the next morning.
Verified

6/10 Okay

LINDA

Liked: Staff & service
Disliked: Room comfort

En general bien

No esta mal el hotel en algunas cosas, pero la habitación que nos dieron tenía bichos en la tina, no hay mucha luz en la habitación y si se llega muy noche se encuentran las puertas cerradas y hay que esperar mucho para que abran.
Verified

4/10 Poor

fresnillicoa

Disliked: Cleanliness, property conditions & facilities, room comfort

Caro para lo que ofrecen y sucio

A mi llegada me dieron una habitación que olia mal, con una cerveza y ropa de un aterior huesped en el ropero, nos dieron otra habitación en la noche que igual olía mal, con telarañas en el techo y el piso sucio, al día siguiente pedí que me regresarán el dinero, lo único que salva a ese hotel es su personal que trata con mucho esfuerzo de atender al huesped, en semana santa ya no encontré otro hotel evidentemente, me dieron su mejor habitación por el mismo precio en compensación a lo ocurrido, tenía jacusi, seguia oliendo mal, pero ya se advertía que la limpiaban más seguido, la verdad no lo recomendaría, el precio en el fiesta inn en el centro cuesta lo mismo y no estan igual. nada que ver con las fotografías que ofrecen como publicidad, me hizo pasar muy mal rato, tuve que comprar unas sabanas limpias en el centro para dormir la primer noche, no tienen televisión, el wifi solo funciona en algunas habitaciones, muy decepcionante.
Verified

10/10 Excellent

Verified traveler

Liked: Staff & service

El servicio y ambiente excelente

Un hotel auténtico , ambientado al lugar y su cultura. Permite el trato entre los huespedes , lo cual enriquece la experiencia
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service

Nabolom

Very clean, simple hotel with tons of history! It's not the prettiest, but it's clean and has all you need.
Verified

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, room comfort

Disappointing

A beautiful old building of character with pleasant courtyard gardens. However, this is by far more of a museum than a hotel. Our room was cold and uncomfortable and despite a number of requests, we had no hot water. We had booked two nights here on-line but left after one night to move to a more comfortable hotel in the centre. We lost what we had already paid for the second night.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel Na bolom un fraude

En realidad no me gusto para nada el hotel sobre todo la limpieza de las habitaciones y los baños me ahorro el comentario
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Hotel-Museo

No tuve tiempo de ver las actividades del hotel, pero es recomendable para mochileros y gente que quiera descansar y leer libros
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel agradable con chimenea

el hotel esta muy bien lo único que hace falta es el restaurante y la cafetería ademas que la parte del museo esta muy obscura
Verified

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

serene and green

We loved our stay at Na Bolom! This was our second trip to San Cristobal within five years, and having visited Casa Museo Na Bolom last time and having discovered that it was also a hotel, we booked our stay here this time. Our room was deep in the beautiful garden; it was clean and beautifuly decorated. The fireplace was re-stocked with wood every day, and we had a lovely fire to keep us warm during cool nights. The staff was friendly and accomodating, and there is always plenty to do without leaving the compound. Most importantly, the grounds of Na Bolom are quiet and restful, which was important to us after the day of exploring. Na Bolom is about 10 minutes walk from the center of town, but it is a nice walk, and if necessary, the taxis are inexpensive. Overall, our stay here exceeded our expectations and we'll definitely come back again.
Verified

4/10 Poor

Prince du 59

Disliked: Property conditions & facilities, room comfort

Bad experience

There was no hot water and it took more than one hour for this issue to be solved. They gave us another room, we had to move our stuff to the new room at 10:30 pm... The rooms are extremely cold. You may find this hotel incredible if you like to sleep in old and rustic places but you should also know that old means no hot water and getting sick because of the low temperatures.
Verified

10/10 Excellent

José Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem em um Hotel/Museu

Verified

8/10 Good

FERNANDO GOMEZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort