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Casa del Alma Hotel Boutique & Spa

4.0 star property
Beaux Arts hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Casa del Alma Hotel Boutique & Spa

Building design
Property preview
Junior Suite | Living area | 42-inch LCD TV with cable channels, TV
Terrace/patio
Building design
Casa del Alma Hotel Boutique & Spa offers a peaceful retreat in De La Merced's center. Enjoy hot stone massages, a sauna, and a steam room. The property includes a health club, spa tub, and free WiFi, balancing relaxation with connectivity.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Gym
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Master)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in San Cristóbal de las Casas, Casa del Alma Hotel Boutique & Spa is in the city center. Centro Cultural de los Altos and Ex-Convent of Santo Domingo are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal.
Visit our San Cristóbal de las Casas travel guideOpens in a new window
Map
Calle 16 de Septiembre no. 24, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.1 miles
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.2 miles
  • Plaza 31 de Marzo - 3 min walk - 0.2 miles
  • Santo Domingo Handicraft Market - 6 min walk - 0.4 miles
  • Ciudad Cuauhtemoc - 13 min walk - 0.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 94 min drive

Restaurants

  • ‪El Mezcalito - ‬2 min walk
  • ‪Café Bar Revolución - ‬2 min walk
  • ‪El Fogón de Jovel - ‬1 min walk
  • ‪Restaurante Long Cheng - ‬1 min walk
  • ‪Casa Santa - ‬1 min walk

About this property

Casa del Alma Hotel Boutique & Spa

Upscale hotel located in Barrio de La Merced
Consider a stay at Casa del Alma Hotel Boutique & Spa and take advantage of a health club, a conference center, and a full-service spa. For some rest and relaxation, visit the sauna or steam room, and indulge in a Swedish massage or aromatherapy. In addition to a hot tub, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Smoke-free premises, luggage storage, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and separate sitting areas, as well as perks like free WiFi and safes.
Other amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Designer toiletries, showers, and hair dryers
  • 42-inch LCD TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking

Things to do

  • Full-service spa
  • Health club
  • Sauna
  • Steam room

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (409 square feet of space)
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (24 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 450 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2400 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: MXN 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Frequently asked questions

Is Casa del Alma Hotel Boutique & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa del Alma Hotel Boutique & Spa?

Self parking is free at this property.

What time is check-in at Casa del Alma Hotel Boutique & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Casa del Alma Hotel Boutique & Spa?

Check-out is at noon.

Does Casa del Alma Hotel Boutique & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2400 per vehicle applies.

Where is Casa del Alma Hotel Boutique & Spa located?

Located in Barrio de La Merced, this spa hotel is within a 5-minute walk of Mesoamerican Museum of Jade, San Cristóbal de las Casas Cathedral, and Plaza 31 de Marzo. Museo de San Cristóbal and Ex-Convent of Santo Domingo are also within 5 minutes.

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Reviews

Casa del Alma Hotel Boutique & Spa Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 246 out of 305 reviews
Rating 8 - Good. 38 out of 305 reviews
Rating 6 - Okay. 15 out of 305 reviews
Rating 4 - Poor. 5 out of 305 reviews
Rating 2 - Terrible. 1 out of 305 reviews

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great location, staff really helpful with booking tours. Close to everything very walkable!
Stayed 5 nights in Jun 2025

10/10 Excellent

J Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only one thing was missing was the cofemaker avaible in the room, other than everything was excellent.
Stayed 3 nights in Sep 2025

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servico
Stayed 2 nights in Aug 2025

10/10 Excellent

Saúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel highly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

lorena

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025

10/10 Excellent

santa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ilike the front desk service excelentand locacion
Stayed 4 nights in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I come to San Cristobal -- comfortable rooms, great staff, good food.
Stayed 1 night in Jul 2022

10/10 Excellent

Saúl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent, great view from our junior suite to the city and the staff very friendly and resourceful.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful comfortable hotel in city center. Close to restaurants and city action but quiet. Lovely large room with comfortable bedding, spacious bathroom with all of the amenities. Highly recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel!
Stayed 1 night in Jul 2023

10/10 Excellent

Carlos Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience! Clean, walkable to all the places we wanted to visit, and the staff was nice and helpful!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel close to the city center
Stayed 3 nights in Jul 2024

10/10 Excellent

MADELINA

Liked: Cleanliness, staff & service
Excellent location.
Stayed 5 nights in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, conveniently in the heart of the town recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

DANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located, great customer service, staff very attentive to our needs.
Stayed 2 nights in Apr 2023

10/10 Excellent

Shabbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and outstanding front desk staff. Special thanks to Miss Kristell for proving excellent service.
Stayed 4 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here on every trip to San Cristobal. The staff is friendly and helpful and the amenities are wonderful.
Stayed 1 night in Jul 2022

8/10 Good

jose l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown very convenient location

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and tourist destinations
Stayed 2 nights in Jan 2024

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean. Privileged location. Very friendly and well trained staff. The quality of the food at the restaurant was outstanding. Overall a great experience.
Stayed 3 nights in Sep 2022

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful. The installations are good and you feel safe.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rockford

Liked: Cleanliness, staff & service, property conditions & facilities
We had booked with Hotel Bo but because they were doing renovations we were transferred over to Casa del Alma. Had a terrific stay at this hotel. Not sure why I would want to go to hotel Bo for an extra $70 a night. This place had everything. In particular the people at the front desk were extremely helpful
Stayed 3 nights in May 2023

10/10 Excellent

Roberto Sifuentes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean, safe. Unfortunately they did not honor the free breakfast included as advertised, even when we call days before to confirm and they said it was included
Stayed 5 nights in Nov 2022

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