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Axkan Arte Hotel San Cristobal

3.0 star property
Family-friendly hotel with a 24-hour front desk and a coffee shop

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Photo gallery for Axkan Arte Hotel San Cristobal

Interior
Reception
Standard Room | View from room
Interior
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Room service
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
LCD TV
Hair dryer
Private bathroom
Free bottled water
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the neighborhood

Map
Alvaro Obregon No. 2, entre Insurgentes y Miguel Hidalgo, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 5 min walk - 0.3 miles
  • Ciudad Cuauhtemoc - 7 min walk - 0.4 miles
  • Plaza 31 de Marzo - 7 min walk - 0.4 miles
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.5 miles
  • Ex-Convent of Santo Domingo - 15 min walk - 0.8 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Hijas e Hijos del maiz - ‬4 min walk
  • ‪El Meson del Taco - ‬3 min walk
  • ‪Taqueria el Charrito - ‬4 min walk
  • ‪La Casa de las Lolas - ‬4 min walk
  • ‪Huaraches el Primo - ‬4 min walk

About this property

Axkan Arte Hotel San Cristobal

Family-friendly hotel located in Santa Lucía
You can look forward to a terrace, shopping on site, and a coffee shop/cafe at Axkan Arte Hotel San Cristobal. Treat yourself to a massage or other spa services. The on-site restaurant, Leka, features local cuisine and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a library.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An area shuttle, babysitting (surcharge), and luggage storage
  • Tour/ticket assistance, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch LCD TVs with satellite channels
  • Balconies, daily housekeeping, and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Leka

Things to do

  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 487 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Axkan Arte
Axkan Arte Hotel San Cristobal San Cristobal de las Casas
Axkan Arte Hotel San Cristobal de las casas
Axkan Arte San Cristobal de las casas
Axkan Arte San Cristobal San Cristobal de las Casas
Axkan Arte San Cristobal
Axkan Arte San Cristobal
Axkan Arte Hotel San Cristobal Hotel
Axkan Arte Hotel San Cristobal San Cristóbal de las Casas
Axkan Arte Hotel San Cristobal Hotel San Cristóbal de las Casas

Frequently asked questions

Is Axkan Arte Hotel San Cristobal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Axkan Arte Hotel San Cristobal?

Self parking is free at this property.

What time is check-in at Axkan Arte Hotel San Cristobal?

Check-in start time: 1 PM; Check-in end time: midnight.

What time is check-out at Axkan Arte Hotel San Cristobal?

Check-out is at noon.

Where is Axkan Arte Hotel San Cristobal located?

This family-friendly San Cristóbal de las Casas hotel is located in the historical district, within a 5-minute walk of Santo Domingo Handicraft Market and Arches of Carmen. Museo de San Cristóbal and Foro Cultural Kinoki are also within 10 minutes.

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Axkan Arte Hotel San Cristobal Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 52 out of 165 reviews
Rating 8 - Good. 69 out of 165 reviews
Rating 6 - Okay. 26 out of 165 reviews
Rating 4 - Poor. 12 out of 165 reviews
Rating 2 - Terrible. 6 out of 165 reviews

8.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

RAFAEL

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Publicidad engañosa

El hotel no cuenta ni con estacionamiento, ni mucho menos con aire acondicionado, por lo que se menciona en los servicios que ofrece no son ciertos, las camas son un poco incómodas y el wifi es pésimo, mencionó esto porque la red de telefonía era inestable
Stayed 2 nights in Sep 2023

6/10 Okay

VICTOR

Liked: Cleanliness
Disliked: Staff & service, room comfort

Inesperado, cómodo y algo decepcionante.

Acorde a estar libre de ruido es excelente, la limpieza también. Hubieron detalles como el internet, que no llega en todas habitaciones, la regadera no tuvo presión, pero siempre hubo agua calientita. El único detalle es que no respeto los 4 días contratados, nos mandaron a otro hotel la última noche. La ubicación es estupenda y hay vigilancia todo el tiempo.
Stayed 4 nights in Apr 2023

10/10 Excellent

SAIDA LIBIA

Stayed 1 night in Jan 2023

8/10 Good

Miguel

Liked: Cleanliness, property conditions & facilities
Calentador estaba cerca de mi habitación la 160, gotea se siente olor caracteriztico

10/10 Excellent

Mayron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! Clean and comfortable!
Stayed 3 nights in May 2022

10/10 Excellent

URIEL

Stayed 1 night in Apr 2022

4/10 Poor

Jesús Alejandro

Liked: Staff & service, property conditions & facilities, room comfort

Buen hotel, excelente servicio pero con deficienci

El personal muy amable y siempre dispuesto a ayudar, sin embargo los controles para la TV y para el cable no servían, los cambie y los otros no tenían baterías, después el baño no tenía jabón ni shampoo, todo lo demás muy bien, tiene muy buena ubicación.
Stayed 1 night in Apr 2022

10/10 Excellent

Oscar Javier Mancilla

Stayed 6 nights in Dec 2021

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpio y muy bueno
Stayed 1 night in Sep 2020

4/10 Poor

jorgesanlucar, villahermosa

Disliked: Staff & service, amenities
el internet no llega a las habitaciones del 3er. piso, el estacionamiento no da servicio despues de las 9pm....
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Hernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo que nos gusto fue su servicio de.personal y ubicación, lo que nos agrado fue falta de wifi y agua caliente
Stayed 2 nights in Apr 2019

8/10 Good

Raúl

Liked: Staff & service, property conditions & facilities, room comfort

Bueno

Todo bien nomás el horario del desayuno empieza hasta las 7:30 y si vas a un tour ya no alcanzas a desayunar por lo menos debería estar a las 7
Stayed 4 nights in Mar 2019

6/10 Okay

maribel, Queretaro, Mex.

Económico y ahí céntrico

Me gusto la atención de la chica del restaurante. Muy amable
Stayed 1 night in Oct 2018

4/10 Poor

Lilia, Mexico

Disliked: Staff & service, property conditions & facilities

Hotel cercano al centro

Amanecimos sin agua, hubo que llamar 2 veces para que prendieran la bomba del agua. Solo tenían 2 cajones de estacionamiento para los clientes y estaban ocupados por vehículos del dueño y del empleado
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

夜中の音がうるさい

とにかく周りの部屋の音がうるさい 風呂で歌を歌う声やら早朝又は夜中のバスに乗るためか、ドアの音、廊下を引きずるスーツケースの音など、安眠出来なかった

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

6/10 Okay

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel céntrico,
Stayed 2 nights in Mar 2018

8/10 Good

Catalina

Liked: Cleanliness, property conditions & facilities

Bien si solo quieren dormir

Muy buena ubicación, a una cuadra del Mercado de artesanías, check in rápido, cama cómoda, sin embargo la iluminación de la habitación es pobre, el cable con fallas en la TV, aunque no lo use mucho el tiempo que lo utilice con muchas fallas en los canales, la recepción del wifi pésima, no llegaba hasta mi habitación y lo que llegaba decía que la contraseña era incorrecta, fui en dos ocasiones a reportarlo y solo me volvieron a dar el papelito con la contraseña. Es un buen lugar solo para pasar la noche.

10/10 Excellent

Carlos, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ideal por su ubicación para conocer el puebl

Nos dejó una grata impresión ya que desde que llegamos la persona de recepción nos ayudo con las maletas y nos proporcionó la información que requeriamos del hotel y de la ciudad, los alimentos del restaurant de buena calidad y con un muy buen sazón y los precios son accesibles, la ubicación perfecta para poder visitar la ciudad y los alrededores y nos agradó que fuera cómodo el descanso ya que no habia ruido en la noche, lo vamos a recomendar ampliamente.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente comodidad buen servicio y costo accesible
Stayed 1 night in Jan 2018

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay!

Wonderful! We did ask to move to an upper floor, so we could get more sun into our room. We would have liked coffee in our room every morning but they only provide it the first morning and we were there for a week. We will stay there again.
Stayed 6 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Javier

Liked: Cleanliness, property conditions & facilities

Convenient

Hotel is in a good location. Not too far from the walking streets (Andadores) Nice hotel, water took 10 minutes to warm up after that it was very hot. However, water ran out very quickly. Room did not have enough toiletries and we had to request extra towels. No wifi in the room, you had to go to the main lobby to have access to the wifi. A computer was there for guest to use, but if you needed to print your boarding pass, you had to pay for each copy. If you only need a place to sleep, this hotel is good for that.
Stayed 3 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice garden, big rooms, restaurant

I like the convenience, simple but ample rooms, and restaurant. The wifi is strong in reception/restaurant, but iffy in the rooms. The hot water is sometimes just (barely) warm.
Stayed 3 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Enrique, Tijuana, B.C. Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy bonito

Excelente ubicación y atención del personal, el hotel muy limpio con un jardín precioso.
Stayed 1 night in Jul 2017