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Empire Inn

2.5 star property
Guests at Empire Inn appreciate the multilingual staff, convenient vending machines, and thoughtful amenities that make their stay comfortable and hassle-free.

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Photo gallery for Empire Inn

Exterior - Empire Inn (San Bernardino)
Exterior - Empire Inn (San Bernardino)
Reception - Empire Inn (San Bernardino)
Premium bedding, desk, laptop workspace, blackout drapes - Empire Inn (San Bernardino)
Premium bedding, desk, laptop workspace, blackout drapes - Empire Inn (San Bernardino)
Located in the heart of Orange Show, Empire Inn offers laundry facilities, a business center, WiFi in common areas, and express check-out. Guests consistently highlight the helpful staff as a key part of their experience.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Standard room,1 King Bed,Pet friendly)

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Standard room,1 King Bed,Pet friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Pet Friendly

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Pet Friendly

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Smoking, Pet Friendly

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Pet Friendly

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Smoking, Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Orange Show, a neighborhood in San Bernardino, is home to Empire Inn. Inland Center Mall and Mountain Grove Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Box Springs Mountain Reserve Park and Hulda Crooks Park. Fiesta Village Family Fun Park and San Bernardino County Museum are also worth visiting. Spend some time exploring the area's activities, including golfing. Visit our San Bernardino travel guide
Map
294 E Hospitality Ln, San Bernardino, CA, 92408

What's nearby

  • University of California, Riverside
    University of California, Riverside
    12 min drive - 10.9 miles
  • San Bernardino Golf Club
    12 min walk - 0.7 miles
  • National Orange Show Events Center
    6 min drive - 4.2 miles
  • Yaamava' Resort & Casino
    18 min drive - 14.7 miles
  • Ontario Mills Shopping Mall
    20 min drive - 18.0 miles

Getting around

  • San Bernardino–Tippecanoe Station
    8 min drive
  • San Bernardino Santa Fe Depot
    12 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.)
    18 min drive

Restaurants

  • Starbucks
    4 min walk
  • McDonald's
    13 min walk
  • Dutch Bros Coffee
    2 min drive
  • Golden Corral
    5 min walk
  • Royal Truck Stop
    16 min walk

About this property

Empire Inn

Hotel near National Orange Show Events Center
Empire Inn provides amenities like laundry facilities and a business center. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Express check-out, multilingual staff, and a 24-hour front desk
  • A computer station and a vending machine
  • Guest reviews give top marks for the helpful staff
Room features
All 82 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay
  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

SureStay Plus Hotel Best Western San Bernardino South
SureStay Plus Best Western San Bernardino South
Best Western Hospitality Lane
Hospitality Lane
Empire Inn Hotel
Empire Inn San Bernardino
Empire Inn Hotel San Bernardino
SureStay Plus Hotel by Best Western San Bernardino South

Frequently asked questions

Is Empire Inn pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 30 per pet, per day. A cleaning fee of USD 50.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Empire Inn?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Empire Inn?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Empire Inn located?

Located in Orange Show, this hotel is 0.7 mi (1.2 km) from San Bernardino Golf Club and within 3 mi (5 km) of Bowlero San Bernardino and Loma Linda University. Drayson Center Tennis and Racquetball and Loma Linda University Medical Center are also within 3 mi (5 km).

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Reviews

Empire Inn Reviews

7.8

Good

8.0

Cleanliness

7.8

Location

8.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 465 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 77 out of 1002 reviews
Rating 2 - Terrible. 101 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, room was decent and was clean :)
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are clean
Stayed 4 nights in Apr 2026
Verified

4/10 Poor

Cynthia

Liked: Cleanliness, staff & service
The room itself and the staff were OK, but I didn't feel safe with the other guests that stayed there nor with odd noises I would heard in the middle of the night.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel a couple times now and have always been very helpful and understanding. Staff is very nice and polite! Highly recommend staying here if needed!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing. Lots of restaurants around the vicinity. Rooms are clean. Never have a problem there when I stay there it’s a hidden gem
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Good amenities for the price! Just wish they had better soap!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Maria Eugenia Chavez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good service hotel
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Ielatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often... nice quiet and clean.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great commuter location. TV, towels, coffee maker all in good working order.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had great stay!! Very comfortable room, very clean .near many eating establishments within walking distance and across the street! Easy off and on freeway. Checked in with Sarah , very friendly and helpful.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Very clean, safe and affordable. Definitely will stay again.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Kimberly

Liked: Staff & service, amenities
Staff was really nice and helpful
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay, rooms are very clean, it’s a safe area, there’s restaurants near by the hotel so driving won’t be as much.
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Mike

Liked: Staff & service, amenities, property conditions & facilities
Incredible service at the front desk. Gracious hosts and very clean.
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Beatrice

Liked: Cleanliness, staff & service
Front desk staff was really nice
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and safe place
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room and very good service
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping is wonderful
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really safe and a lot shopping centers
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and made check in and out easy
Stayed 1 night in Oct 2023
Verified

8/10 Good

Tin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's location is right next to shopping malls, all restaurants are within walking distance, free way is minutes away. rooms are clean and comfy. friendly staff and etc. nice for a weekend get away.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and clean.
Stayed 1 night in Dec 2024
Verified

8/10 Good

BD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was on point the check in staff was courteous. As well as very helpful ...
Stayed 1 night in Nov 2024