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Grupotel Orquidea

4.0 star property
Family-friendly hotel on the beach, with 4 outdoor pools

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Photo gallery for Grupotel Orquidea

Relax by the illuminated pool, surrounded by amenities and offering stunning views from multiple levels with balconies.
Relax in a serene space with a large bed, sofa, and a beautiful beach scene painting.
Relax on the beach with comfortable sun loungers and umbrellas, surrounded by a palm tree and a staircase leading down to the shore.
Relax in the lobby's seating area with a sofa and armchairs, surrounded by a lush garden view.
Enjoy a meal in our spacious food service area, featuring a variety of bread and pastries on display.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Spa
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, Balcony (2 Adults + 1 Child)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Desk
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony (2 Adults + 2 Children)

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony (2 Adults + 2 Children)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Desk
In-room safe
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 1 Child)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 1 Child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Desk
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony

In-room safe, desk, free WiFi, bed sheets

Double Room, Balcony

8.8 out of 10
Excellent
(11 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Desk
In-room safe
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View

Balcony view

Double Room, Balcony, Sea View

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Desk
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Balcony, Sea View (2 Adults + 2 Children)

Balcony view

Double Room, Balcony, Sea View (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Desk
In-room safe
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Viejos Tendereteros S/N, Urb. Bahía Feliz, San Bartolomé de Tirajana, Las Palmas, 35100

What's nearby

  • San Agustin Beach - 3 min drive - 1.9 miles
  • Las Burras Beach - 5 min drive - 2.6 miles
  • English Beach - 8 min drive - 5.6 miles
  • Yumbo Shopping Center - 9 min drive - 6.1 miles
  • Maspalomas Dunes - 11 min drive - 6.8 miles

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

Restaurants

  • ‪O Canastro Gallego - ‬7 min drive
  • ‪Il Ponte Vecchio II - ‬8 min drive
  • ‪Balcon de San Agustin - ‬5 min drive
  • ‪Taberna la Caña - ‬10 min drive
  • ‪Terraza Chillout Gorbea - ‬6 min drive

About this property

Grupotel Orquidea

Upscale family-friendly hotel near San Agustin Beach
Take advantage of a terrace, a coffee shop/cafe, and a garden at Grupotel Orquidea. With amenities like a black sand beach and beach volleyball, this hotel is the perfect place to soak up the sun. Treat yourself to a facial, a manicure/pedicure, or a sports massage at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
Additional perks include:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • A 24-hour front desk, ATM/banking services, and a front-desk safe
  • An elevator, massage treatment rooms, and smoke-free premises
  • A banquet hall, a billiards/pool table, and 2 meeting rooms
Room features
All 255 rooms have comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, electric kettles, and daily housekeeping

All inclusive details

All-inclusive room rates at Grupotel Orquidea are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Orquidea Hotel San Bartolome de Tirajana
Orquidea San Bartolome de Tirajana
Orquidea Hotel BAHIA FELIZ
Orquidea Hotel
Orquidea BAHIA FELIZ
TUI FAMILY LIFE Orquidea Hotel San Bartolome de Tirajana
TUI FAMILY LIFE Orquidea San Bartolome de Tirajana
TUI FAMILY LIFE Orquia Bartol

Frequently asked questions

Does Grupotel Orquidea have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 9:00 AM–7:00 PM.

Is Grupotel Orquidea pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Grupotel Orquidea?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Grupotel Orquidea?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Grupotel Orquidea?

Some rate plans available at this hotel are all-inclusive.

Where is Grupotel Orquidea located?

Nestled on the beach, this Bahia Feliz hotel is within a 15-minute walk of Bahía Feliz and Las Palmas Beaches. El Aguila Beach and Playa El Pirata are also within 2 mi (3 km).

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Grupotel Orquidea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 68 out of 135 reviews
Rating 8 - Good. 51 out of 135 reviews
Rating 6 - Okay. 13 out of 135 reviews
Rating 4 - Poor. 0 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Everything was great.
Stayed 4 nights in Mar 2025

8/10

Nice area to stay in, good selection of food for all inclusive, easy to travel to other areas and good swimming pools
Stayed 5 nights in Dec 2024

10/10

We came to this hotel not very happy because we had to pay for my 2 kids which I was told where not in my reservation although when i did my booking I put my 2 kids and their age Expedia told me I didn’t put them. It’s wasn’t true but because I had no time to check for any other place I had to pay 490€ extra. So i went to this hotel not very happy, but for my greatest surprise we had a wonderful time in the hotel, everyone was so good in their mansion my kids enjoyed every day of their stay in this hotel. Thanks to everyone that made our stay a wow. Especially Marcus. You are a star
Stayed 7 nights in Jun 2025

10/10

❤️
Stayed 3 nights in Mar 2025

10/10

This resort and room exceeded our expectations. Everything is great including location (unless you want to be in the busy downtown). The only problem is parking as there is no dedicated parking. Would stay again for sure!
Stayed 3 nights in Jan 2025

8/10

Very busy hotel. More than we expected. The beach on the photos does not refer to the hotel as it’s public and nearby beach was rocky. The swimming pool was packed. The restaurant and food were beyond expectations. Brilliant choice and delicious food. Not sure if I’d stay for 1-2 weeks holiday in this property period, but 1 night stay over was fine. Thank you
Stayed 1 night in May 2025

10/10

Great for kids and parents. My 3 year old loved it. Room were spacious , the mattress weird. No conditionner just shampoo. They could have nespresso machine instead of instant coffee and their mini fridge is not cold if you plan on keeping milk for your toddler, had to use a cooler w ice. They got free apples at reception and there’s a grocery store 2 min walking distance.
Stayed 3 nights in May 2025

8/10

Clean, and staff very friendly
Stayed 14 nights in Oct 2024

10/10

While I appreciated that it was a 'family' hotel, I would have preferred that one of the three pools available was adult-only. The exercise classes (and their 'leaders') were great, the table-waiting and cleaning staff were fabulous, and the food available was always excellent.
Stayed 5 nights in Jan 2025

10/10

Went on a family holiday. Hotel is great for kids and has a lovely outlook to the sea
Stayed 7 nights in Sep 2024

10/10

Did not expect such a nice reaort. Excelent breakfast! Everything! Neraby beach walk. All perfect and memorable!
Stayed 1 night in Dec 2024

10/10

My mum and I had a fantastic time on our winter break at Gruptoel Orquieda. The staff we encountered were wonderful and we were lucky enough to get an upgrade to a sea view room. There were plenty of amenities for adults available. Lots of choices at the buffet. Only improvement, could be the showerheard quality as you were unable to change its setting and it has a "fire hose spray" feel to it. The beach was so peaceful and quiet and there were plenty of sunbeds available with sea views! Overall and incredible experience!
Stayed 4 nights in Jan 2025

10/10

The hotel was very large and had a lot of facilities. There were several pools and to a decent depth. The cleaning staff, especially Inma, were all delightful and did a great job. They even let me practice my Spanish with them! The arcade was good fun and open quite late of an evening. The breakfast was varied and well-cooked. Breakfast included is a must! You get a wrist band to show the staff what you are entitled to. One of the best things about the stay was the transport links. There's a bus stop almost immediately outside the front of the hotel (1 min walk if you want to be specific). You can get to the whole island that way.
Stayed 4 nights in Feb 2025

2/10

Beware they will try to charge ridiculous made up fees for everything. Food at the restaurant is horrible and reception staff completely arrogant and unwilling to help. AC wasn't working. Only positive aspect is the view from the room. But I would definitely not come back given the arrogance and the way I was treated which ruined my whole stay.
Stayed 2 nights in Jan 2024

8/10

Very nice hotel - good food with daily variety - hygienically prepared. Excellent program for children. Only missed some variety in the evening shows. The rooms are identical to the photos, clean and tidy. Good water pressure in the shower. We received a bottle of water in the fridge, but I wish it had been refilled daily as we drank a lot of water due to the heat. However, you can get as much water as you want downstairs, but it’s easy to forget in the evening. I missed having more restrooms, as there are only four downstairs in the hotel area, and they quickly become dirty. Otherwise, the hotel appears clean and well-maintained. The pool is heated, but it was still quite cold at 22 degrees. I wish it had been a bit warmer. We traveled at the beginning of October, and despite that, the kids came out with blue lips and were shivering. There is a lot of wind here, and it can get quite noisy in the dining hall and around the activities, which take place almost every hour for either adults or children. I am satisfied with the stay, but I wouldn’t return to this hotel. It’s perfect if you have very young children or babies. The reception is open 24/7, and the staff are friendly and competent. The beach owned by the hotel isn’t suitable for swimming, as it’s full of rocks and has large waves, which left us a bit disappointed.
Stayed 7 nights in Oct 2024

8/10

Dobre jedzenie , czysto , miła obsługa .
Stayed 8 nights in Jun 2025

10/10

Todo
Stayed 1 night in Jun 2025

10/10

La verdad que excelente volveremos la habitación 604 espectacular,muchas gracias Fernando
Stayed 1 night in Jun 2025

10/10

Nous avons apprécier le cadre et l'hotel car tres bien équipé et aggreable a séjourner
Stayed 3 nights in Apr 2025

6/10

Stayed 7 nights in May 2025

10/10

Personale super gentile, servizio All'inclusive top, cibo di ottima qualità consigliatissimo
Stayed 3 nights in May 2025

8/10

Stayed 2 nights in May 2025

10/10

Stayed 3 nights in Apr 2025

10/10

Stayed 2 nights in Apr 2025

10/10

Hotel Orquidea har ett fantastiskt läge och är mycket omtyckt av många gäster som återkommer regelbundet. Jag är en av dem som tidigare kom med min man och nu ensam. Vi var alltid nöjda med rum, personal, måltider och underhållning. Nu var jag ensam i mars och fick ett rum på sjätte våningen med den bästa utsikten över Atlanten. Inma Bolanos som är serviceansvaring på detta plan tog hand om mig och skapade en väldigt trevligt familjär stämning. Inma är proffs, städar snabbt och nogrann i varje detalj och dessutom är mycket karismatisk. Hon gör sitt bästa att nöja gäster. Jag vill också nämna annan servicepersonal som jag träffat som Jose och Gilberto. På Orquideas restaurang kan man äta goda frukost- lunch och middagsbufeer. Kökspersonal är väldigt snäll och bemöter gäster med ett fint leende trots arbetsstress och köksvärme. Jag vill beröma Dris som tillagar äggrätter och Angelo som sköter tillagning av fiskrätter. På Orquidea finns det mycket aktiviteter både för små och stora. Jag tränar ofta på gym där Candy sköter om lokalen och trevligt bemöter människor. På kvällarna kan man avnjuta av varierande underhåll med sång, dans, flamencoshow, cirkusakrobatik och disco. Hotellets verksamhet leds bland annat av biträdande direktören Ulrica Andersson som ser till att Orquidea blomstrar på den vackra ön. Ulrica är mycket omtyckt av både gäster och hotellpersonal. På Orquidea kan man inte ha tråkigt eller vara missnöjd därför jag ger det hotellet 5 stjärnor sammanlagt.
Stayed 12 nights in Mar 2025