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Hotel Riu Papayas - All Inclusive

4.0 star property
All-inclusive hotel with 3 restaurants and free breakfast

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Photo gallery for Hotel Riu Papayas - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Reception
Front of property
Lobby lounge
Garden view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Pool
  • Gym
  • Laundry

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, Balcony

Garden view

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Garden View

Garden view

Double Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Private bathroom
Hair dryer
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Balcony, Garden View

Shower, eco-friendly toiletries, hair dryer, towels

Family Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Family Room, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the neighborhood

Map
Avenida de Gran Canaria, 22, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Yumbo Shopping Center - 8 min walk - 0.5 miles
  • English Beach - 12 min walk - 0.7 miles
  • Maspalomas Dunes - 4 min drive - 1.4 miles
  • San Agustin Beach - 5 min drive - 2.1 miles
  • Maspalomas Lighthouse - 8 min drive - 3.8 miles

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Greek Village - ‬6 min walk
  • ‪Las Piramides - ‬5 min walk
  • ‪Toro Steak House - ‬7 min walk
  • ‪Little Brasil - ‬8 min walk
  • ‪Café de París - ‬6 min walk

About this property

Hotel Riu Papayas - All Inclusive

Upscale all-inclusive hotel near Yumbo Shopping Center
Take advantage of a free breakfast buffet, a poolside bar, and concerts and live shows at Hotel Riu Papayas - All Inclusive. Adventurous travelers may like the bicycling, fitness classes, and beach volleyball at this hotel. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Bike rentals, an electric car charging station, and babysitting (surcharge)
  • A front-desk safe, an elevator, and smoke-free premises
  • A 24-hour front desk, evening entertainment, and multilingual staff
  • Guest reviews speak well of the overall condition
Room features
All 468 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Wardrobes/closets, balconies, and mini fridges

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Land activities

Fitness facilities
Volleyball
Kids club

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Free beach shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Asian restaurant
  • Lobby bar
  • Main restaurant
  • Spanish restaurant

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Papayas
Hotel Papayas Riu
Clubhotel Riu Papayas All Inclusive Hotel
Hotel Riu Papayas San Bartolome de Tirajana
Papayas Hotel
Riu Papayas Bartolome Tirajan
Riu Papayas Hotel
Riu Papayas San Bartolome de Tirajana
Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
Hotel Riu Papayas
Riu Papayas All Inclusive
Hotel Riu Papayas All Inclusive
Hotel Riu Papayas - All Inclusive Hotel
Hotel Riu Papayas - All Inclusive San Bartolomé de Tirajana

Frequently asked questions

Does Hotel Riu Papayas - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Riu Papayas - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Papayas - All Inclusive?

There is free parking nearby.

What time is check-in at Hotel Riu Papayas - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Riu Papayas - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Papayas - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball.

Where is Hotel Riu Papayas - All Inclusive located?

This family-friendly San Bartolomé de Tirajana hotel is located in the entertainment district, within a 15-minute walk of Kasbah Shopping Center and Yumbo Shopping Center. Maspalomas Dunes is 1.6 mi (2.6 km) away.

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Hotel Riu Papayas - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 206 out of 484 reviews
Rating 8 - Good. 203 out of 484 reviews
Rating 6 - Okay. 55 out of 484 reviews
Rating 4 - Poor. 15 out of 484 reviews
Rating 2 - Terrible. 5 out of 484 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

All inclusive hotel makes your holiday more comfortable and save time considering where to eat… definitely recommend!
Stayed 4 nights in Feb 2025

8/10

Great staff
Stayed 7 nights in Mar 2025

10/10

Benefits: parking on the site for free. Nice view from balcony. Balcony was windy, take clothespins. Food was excellent in the buffet- lots of fruits and fish. The evening shows were great. Riu party was wonderful, we had a shuttle to other Riu hotel. Walkable distance to the beach is 10-15 min, shuttle few times per day to the beach.
Stayed 4 nights in May 2025

10/10

Very nice hotela and good service. The whole staff was exceptionally friendly and caring.
Stayed 7 nights in Jan 2025

10/10

Werry nice
Stayed 2 nights in Nov 2024

10/10

It was great
Stayed 4 nights in Oct 2024

10/10

Excellent place. Everything was clean and hotel is nice.
Stayed 7 nights in Dec 2023

10/10

Very nice hotel, only the food could use some more variation.
Stayed 10 nights in Nov 2023

8/10

The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!
Stayed 5 nights in Oct 2024

10/10

Clean. Excellent service and staff very helpful and friendly.
Stayed 6 nights in Aug 2023

8/10

Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
Stayed 6 nights in Nov 2023

4/10

Shame on Riu no lotion, shampoo or drinks provided in the room. The towels were very old & worn out. Drinks watered down, too much sugar and poor brand drinks for the money you charge
Stayed 1 night in Sep 2024

10/10

Very good overall. Playground for kids not well positioned.
Stayed 3 nights in Apr 2023

6/10

We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.
Stayed 7 nights in Nov 2024

6/10

The hotel was ok but every single morning between 8am & 830am the cleaners were shouting to each other down the corridors, they were rhe nousiest cleaners ever . We was woken up they banfed on the door , got you up and then when you went for breakfast they didnt come back for hours later even though they had woken you up. The last thing a person on holiday wants us being woken up early in the morning. No card to say do not disturb. They did an Asian night in a seperate restaurant that was superb. The Desserts were poor considering the good food for the main. The same desserts every single night , just a different colour, same flavour every night . This lets the food side down. Rest was ok
Stayed 5 nights in Dec 2024

10/10

Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
Stayed 7 nights in May 2024

8/10

The hotel is very high standard. Two things were disappointing 1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice. 2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper
Stayed 9 nights in May 2024

8/10

Had a lovely week away, got back last night. Second visit and still love the hotel, but..........seems to be very busy, mealtimes is hard to get a table. Needs to be two sittings so not so busy and not so many tables. It seems hard to squeeze through the tables to get to the food where they are quite close together. That is the only bad thing. Food great, staff very friendly and the hotel is spotless and very clean. I would definately return. All staff and entertainment team are lovely and work so hard.
Stayed 7 nights in Feb 2023

10/10

Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
Stayed 4 nights in Feb 2023

8/10

This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu. Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner. Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before. Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.
Stayed 7 nights in May 2023

10/10

Parfait !!!
Stayed 9 nights in May 2025

2/10

Personnel pas aimable Piscine eau froide Ascenseur dangereux
Stayed 6 nights in Apr 2025

10/10

Uns hat alles gefallen wir haben nichts zu bemängeln
Stayed 7 nights in Mar 2025

10/10

Stayed 7 nights in Feb 2025

8/10

Stayed 6 nights in Feb 2025