See all properties

Hotel Riu Palace Palmeras - All Inclusive

4.0 star property
All-inclusive property with 2 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Hotel Riu Palace Palmeras - All Inclusive

3 bars/lounges, poolside bar
Double Room, Balcony, Sea View | In-room safe, free cribs/infant beds, free WiFi, bed sheets
Reception
Front of property - evening/night
2 outdoor pools, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Laundry

Room options

View all photos for Double Room, Balcony, Garden View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Double Room, Balcony

Grand Double Room, Balcony | In-room safe, free cribs/infant beds, free WiFi, bed sheets

Grand Double Room, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Sofa bed
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Sea View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Outdoor pool, pool umbrellas, sun loungers

Hotel Riu Papayas - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Kids pool
8.6 out of 10, Excellent, 483 reviews
Hotel Riu Papayas - All Inclusive

About the neighborhood

Map
Avenida de Estados Unidos de America, 1, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Yumbo Shopping Center - 5 min walk - 0.3 miles
  • English Beach - 7 min walk - 0.4 miles
  • Maspalomas Dunes - 17 min walk - 0.9 miles
  • San Agustin Beach - 6 min drive - 2.4 miles
  • Maspalomas Lighthouse - 9 min drive - 4.0 miles

Getting around

  • Gran Canaria Airport (LPA) - 32 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Café de Paris - ‬8 min walk
  • ‪Tipsy Hammock - ‬9 min walk
  • ‪Hard Rock Cafe Gran Canaria - ‬6 min walk
  • ‪Ciao Ciao Heladería Italiana - ‬7 min walk

About this property

Hotel Riu Palace Palmeras - All Inclusive

Upscale all-inclusive property near Maspalomas Dunes
Located close to Yumbo Shopping Center, Hotel Riu Palace Palmeras - All Inclusive provides a free breakfast buffet, a poolside bar, and concerts and live shows. Active travelers can enjoy cycling at this property. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. In addition to a terrace and a garden, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Bike rentals, an electric car charging station, and babysitting (surcharge)
  • A water dispenser, a front-desk safe, and evening entertainment
  • Multilingual staff, a 24-hour front desk, and an elevator
Room features
All 274 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with cable channels
  • Wardrobes/closets, balconies, and mini fridges

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included

Land activities

Fitness facilities
Kids club

Entertainment

Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fusion restaurant
  • Grill
  • Lobby bar
  • Lounge bar
  • Main Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Hotel Riu Palmeras
Hotel Riu Palmeras San Bartolome de Tirajana
Riu Hotel Palmeras
Riu Palmeras
Riu Palmeras Hotel
Riu Palmeras San Bartolome de Tirajana
Riu Palmeras All Inclusive
Hotel Riu Palmeras
Hotel Riu Palace Palmeras - All Inclusive Hotel
Hotel Riu Palace Palmeras All Inclusive
Hotel Riu Palace Palmeras - All Inclusive All-inclusive property

Frequently asked questions

Does Hotel Riu Palace Palmeras - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Riu Palace Palmeras - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Palmeras - All Inclusive?

Hotel Riu Palace Palmeras - All Inclusive doesn't offer parking.

What time is check-in at Hotel Riu Palace Palmeras - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Riu Palace Palmeras - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Palmeras - All Inclusive?

Yes, the property is all-inclusive.

Where is Hotel Riu Palace Palmeras - All Inclusive located?

This family-friendly San Bartolomé de Tirajana property is located by the ocean, within a 10-minute walk of Paseo Costa Canaria and Yumbo Shopping Center. Maspalomas Dunes is 1 mi (1.7 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Riu Palace Palmeras - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 238 reviews
Rating 8 - Good. 79 out of 238 reviews
Rating 6 - Okay. 22 out of 238 reviews
Rating 4 - Poor. 2 out of 238 reviews
Rating 2 - Terrible. 2 out of 238 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great staff.
Stayed 6 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb resort with great staff, lovely area and tasty foods.
Stayed 6 nights in Jan 2025

10/10 Excellent

Louis-Stéphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !
Stayed 7 nights in Apr 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with our twins and it was the best hotel we ever stayed in. The staff are amazing and so helpful, the food was out of this world and we cannot wait to return
Stayed 7 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

High standard. Nice food. Friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the beach. Food and drink options throughout the day were excellent. I really enjoyed the extra effort made for Christmas. Evening entertainment was not always worth staying for, but hotel was convenient to yumbo center.

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive

Staff all amazing pleasant helpful friendly. Good variety of quality food many cooked as you wait. Room serviced daily Flame heaters are NOT eco friendly and simply heat air into sky
Stayed 10 nights in Jan 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not as good as I have had there before

I have stayed here a number of times before - it is clean, modern, well furbished and well located 5 mins walk from either the Yumbo or the Beach. It has two good pools and entertainment nightly. It was full on my recent visit and unfortunately for some reason staff were reserving large numbers of loungers before dawn each morning for guests who actually sometimes didn't use them during the day. This was annoying as these were in the best spots which meant you had to keep trying to move around to find the sunshine. I am not sure why certain people got such service but it didnt seem terribly fair. The food I found rather predicatable and repetitive and could have done with some more imagination - it is fine, but is rather "same again" day in and day out. Compared to times I have stayed before you could tell it was full because the level of service wasn't quite as good as I have had before. But it is a good place to stay especially if you don't mind buffet food - the speciality restaurant which has to be booked is excellent. A call out for my cleaner - garden room 34. She was excellent.
Stayed 7 nights in Nov 2024

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un choix d’aliments au buffet important et de qualité
Stayed 7 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel and staff!

Stayed 6 nights in Jan 2025

10/10 Excellent

Aila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

2/10 Terrible

Russell

Stayed 7 nights in Nov 2024

10/10 Excellent

Reto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

José Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
V
Stayed 7 nights in Aug 2024

8/10 Good

Andrea Filipa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Jose Luis

Stayed 3 nights in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2024

10/10 Excellent

mark

Stayed 7 nights in May 2024

10/10 Excellent

PATRICK

Liked: Amenities
Top 👍
Stayed 7 nights in Apr 2024

8/10 Good

Lars Göran

Stayed 7 nights in Feb 2024

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities

Rien d’un palace

Ce Riu n’a rien d’un palace si ce n’est la taille de son infrastructure. C est un lieu pour tour opérateur (Tiu en l’occurrence). Un lieu où la moyenne d’âge est fort élevée et surtout où la nourriture mériterait le passage de l’hygiène. À côté de ça, le personnel est au petit soin et essaye de compenser, …, en vain. Vraiment très déçu par ce séjour.
Stayed 6 nights in Dec 2023

8/10 Good

Helge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2023

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023