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Hotel Riu Palace Maspalomas - Adults Only

5.0 star property
Elegant adults-only beach hotel with 2 outdoor pools

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Photo gallery for Hotel Riu Palace Maspalomas - Adults Only

Reception
Junior Suite, Balcony, Garden View (Superior) | Minibar, iron/ironing board, free WiFi, bed sheets
Porch
2 outdoor pools, pool umbrellas, sun loungers
Junior Suite, Balcony, Garden View (Superior) | Minibar, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, Balcony, Garden View (Superior)

Junior Suite, Balcony, Garden View (Superior) | Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Garden View (Superior)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Renovated in 2021
Sofa bed
Ceiling fan
Separate bathtub and shower
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
TV
Renovated in 2021
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View

Minibar, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

Highlights

Balcony
Air conditioning
TV
Renovated in 2021
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Balcony, Garden View

Junior Suite, Balcony, Garden View | Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Renovated in 2021
Sofa bed
Ceiling fan
Eco-friendly toiletries
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Map
Avenida de Tirajana, s/n, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Maspalomas Dunes - 3 min walk - 0.2 miles
  • English Beach - 15 min walk - 0.8 miles
  • Yumbo Shopping Center - 17 min walk - 0.9 miles
  • Maspalomas Lighthouse - 10 min drive - 3.3 miles
  • Maspalomas Beach - 14 min drive - 3.5 miles

Getting around

  • Gran Canaria Airport (LPA) - 32 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Hard Rock Cafe Gran Canaria - ‬16 min walk
  • ‪Ristorante Italiano al Circo - ‬12 min walk
  • ‪Columbus I - ‬15 min walk
  • ‪Café Mozart II - ‬14 min walk

About this property

Hotel Riu Palace Maspalomas - Adults Only

Luxury eco-certified hotel remodeled in 2021 and located near Maspalomas Dunes
Close to Yumbo Shopping Center, Hotel Riu Palace Maspalomas - Adults Only provides a free breakfast buffet, a poolside bar, and concerts and live shows. Active travelers can enjoy bicycling at this hotel. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Bike rentals, an electric car charging station, and evening entertainment
  • A water dispenser, an elevator, and multilingual staff
  • Beach umbrellas, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 367 rooms feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, balconies, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Krystal
  • Lobby bar / Lounge bar
  • Main restaurant
  • Pool Restaurant
  • Poolside bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - July 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • In-room safe fee: EUR 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas San Bartolome de Tirajana
Maspalomas Palace Hotel
Maspalomas Palace Riu
Maspalomas Riu Palace Hotel
Riu Maspalomas
Riu Maspalomas Palace
Riu Maspalomas Palace Hotel
Riu Palace Maspalomas
Riu Palace Maspalomas San Bartolome de Tirajana
Riu Maspalomas Adults Only
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas Adults Only
Hotel Riu Palace Maspalomas - Adults Only Hotel

Frequently asked questions

Does Hotel Riu Palace Maspalomas - Adults Only have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Riu Palace Maspalomas - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Maspalomas - Adults Only?

This property doesn't offer parking.

What time is check-in at Hotel Riu Palace Maspalomas - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Riu Palace Maspalomas - Adults Only?

Check-out is at noon.

Where is Hotel Riu Palace Maspalomas - Adults Only located?

Located in Playa del Ingles, this luxury hotel is within a 5-minute walk of Paseo Costa Canaria and Maspalomas Dunes. Yumbo Shopping Center is 1 mi (1.6 km) away.

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Hotel Riu Palace Maspalomas - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 288 out of 425 reviews
Rating 8 - Good. 109 out of 425 reviews
Rating 6 - Okay. 18 out of 425 reviews
Rating 4 - Poor. 5 out of 425 reviews
Rating 2 - Terrible. 5 out of 425 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great food. Was wary that there was a buffet but it was amazing. Varied and very fresh. Wonderful.
Stayed 7 nights in Apr 2025

10/10

Great location and service.
Stayed 5 nights in Feb 2025

10/10

Large comfortable hotel
Stayed 14 nights in Jan 2025

10/10

Amazing hotel and service
Stayed 8 nights in Jan 2025

10/10

The food in all the restaurants of the hotel is high quality and with great variety. The staff is really friendly and well trained, service is amazing.
Stayed 7 nights in Dec 2024

10/10

An excellent property in a great location. Buffett of a very high standard serving excellent breakfast and dinner.
Stayed 2 nights in Nov 2024

10/10

Nice
Stayed 3 nights in Jan 2025

8/10

This area or this hotel is favorite for male couples so if you don´t like it go to different area.
Stayed 6 nights in Jan 2025

10/10

.
Stayed 7 nights in Feb 2025

8/10

The staff was so friendly and helpful. The food was absolutely outstanding! The pool was gorgeous and so was the view of the magnificent dunes!! Definitely coming back!
Stayed 4 nights in Oct 2024

10/10

Proper five star hotel in every way. Loved the wide range of food and swimming pools.
Stayed 3 nights in Apr 2024

10/10

The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
Stayed 5 nights in Sep 2024

10/10

We choose to visit Gran Canaria every year late January and stayed at this hotel for the first time for a change. The hotel is in excellent condition and offers all the luxuries you would expect from a 5 star hotel. The buffet breakfast and dinner offered lots of choice and overall was very satisfactory. We requested a sea view room on the right side of the hotel to enjoy the afternoon and evening sun which we received. The pool areas were very nice with plenty of sun beds and shade if required. The staff were all very pleasant and polite and added to our stay. There are plenty of bars and restaurants nearby should you wish to go out. Plus it is a 25 minute walk to playa Del Ingles beach and a 40 minute walk across the dunes to Meloneras which has some nice lunch options. Our only moan was we thought the evening entertainment started and finished too early and clashed with dinner. Bearing in mind this is an adult only hotel a bit later finish would be better. However overall a very nice hotel and would certainly return.
Sunset over Meloneras in the distance
Stayed 7 nights in Jan 2025

10/10

Staff were helpful Room comfortable with balcony and pool view Buffet breakfast good and had almost everything Buffet dinner had big variety Went to the 2 speciality restaurants Krystal and Oasis which were superb. Rib eye steak on hot stone at Oasis was excellent
Stayed 5 nights in Mar 2024

10/10

Everything about this hotel deserves 5 stars. In particular, we enjoyed the choice and quality of what is offered at the buffet, the amount of staff and their helpfulness and kindness. They really go out of their way to make you happy. There’s nothing I would think to complain about. We would go back anytime.
Stayed 10 nights in Aug 2024

8/10

There are many, many great points about this resort. The staff, the food, the showers, everything was great. The reason for only four stars instead of five is because there is a mandatory rule that men must wear trousers to eat inside any restaurant and this was not explained before arrival. Women can wear any length of dress, skirt or shorts but men must be in full length trousers. Only having the one pair that I flew in left me with little options. If you have such strict rules, make sure guests know about it before arriving so I could have packed more appropriately. I’ve checked the booking process and all correspondence and nothing was ever mentioned. I spoke with management while there and the reply I got was, “we need to think about the other guests” but there was just a shrug of the shoulders when I said it was one clear rule for men and another for women which wasn’t fair. It was an annoyance but it didn’t ruin the holiday which was great. Just wish you’d either change the archaic “men have to wear trousers” rule or let guests know who book through Expedia that these are the rules.
Stayed 7 nights in Mar 2025

10/10

A beautiful Hotel with very friendly and helpful staff. Set on the edge of the stunning Dunes. We will be back!
Stayed 3 nights in Sep 2022

10/10

A massive thank you to Humberto and Ester for their attention to detail during breakfast and dinner services. RIU hotels provide a wonderful personally experience from start to finish. Thank you again Ash & Meeny
Stayed 4 nights in Jan 2024

10/10

The staff are very courteous and cannot do enoigh to make your stay pleasant
Stayed 7 nights in Oct 2023

8/10

This was a beautifully clean hotel, and staff were, mostly, very friendly. The location is excellent for exploring the dramatic dunes. There was a very good selection of high quality food, and I particularly liked the healthy/vegetarian corner of the buffet. There are two restaurants that you can book into, which was a nice touch, although choice is restricted there, particularly for non-meat eaters. Having a heated pool was really good for the time of year I was there (Jan). The gym was basic but offered enough for me with bikes, crosstrainers and treadmills with some weight machines. I found it very disappointing that such a luxury hotel would charge me (50 euro) to use the in-room safe. This has been complained about by many other reviewers and the hotel just seem to ignore it. I was also not impressed that, although half-board, I had to pay for water with my evening meal. The water in the bathrooms is signed as non drinkable and you have to pay for a bottle of water from the mini bar. This feels like cheap tactics that you wouldn't expect from a quality hotel, and concerning in a hot country. The only water fountain is at the gym.
Stayed 10 nights in Jan 2025

10/10

Excellent
Stayed 7 nights in Jul 2022

10/10

OK SUPER
Stayed 10 nights in Dec 2023

8/10

Very attentive and friendly staff. Freedom to dine at a time that suits rather than a fixed sitting. No children allowed!
Stayed 11 nights in Jan 2023

8/10

Adults only seems to mean seniors only at this property. It may be the time of year (February), but this felt like we spent the night in a fancy retirement home.
Stayed 1 night in Feb 2023

10/10

It was a great week with the best of care from staff. Food was ok with a big variety but a little bland in taste. The lounge chairs by the pools were not very comfortable.
Stayed 7 nights in Nov 2022