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Hotel Riu Palace Maspalomas - Adults Only

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Aerial view - Hotel Riu Palace Maspalomas - Adults Only (San Bartolomé de Tirajana)
2 outdoor pools, pool umbrellas, sun loungers - Hotel Riu Palace Maspalomas - Adults Only (San Bartolomé de Tirajana)
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine - Hotel Riu Palace Maspalomas - Adults Only (San Bartolomé de Tirajana)
Porch - Hotel Riu Palace Maspalomas - Adults Only (San Bartolomé de Tirajana)
Reception - Hotel Riu Palace Maspalomas - Adults Only (San Bartolomé de Tirajana)
Luxury
5.0 star property
9.2

Wonderful

Dunes sanctuary with heated pool

Dramatic dunes frame the stylish heated pool with sun beds and shaded spots for relaxation. The renovated dining room offers fantastic buffets with healthy and vegetarian options. Cool musical groups perform evenings, creating a sophisticated atmosphere for adults-only enjoyment.

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, Sea View

Minibar, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

9.2 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Standard Double Room, Balcony

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Balcony

9.4 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Junior Suite, Balcony, Garden View

Junior Suite, Balcony, Garden View | Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Garden View

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Balcony, Garden View (Superior)

Junior Suite, Balcony, Garden View (Superior) | Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Garden View (Superior)

  • Garden view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Located near the beach, Hotel Riu Palace Maspalomas - Adults Only is in Playa del Ingles, a neighborhood in San Bartolomé de Tirajana. Shoppers can check out Yumbo Shopping Center, while everyone can enjoy the natural beauty of Maspalomas Dunes and Anfi Beach. Lago Taurito Water Park and Maspalomas Botanical Garden are also worth visiting. Looking to get your feet wet? Scuba diving, water skiing and windsurfing adventures can be found near the property. Visit our San Bartolomé de Tirajana travel guide
Map
Avenida de Tirajana, s/n, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Paseo Costa Canaria
    Paseo Costa Canaria
    1 min walk - 0.1 miles
  • Maspalomas Dunes
    Maspalomas Dunes
    3 min walk - 0.2 miles
  • San Bartolome de Tirajana, Tunte, Gran Canaria, Spain
    Yumbo Shopping Center
    15 min walk - 0.8 miles
  • English Beach
    English Beach
    15 min walk - 0.8 miles
  • CITA Shopping Center
    7 min walk - 0.4 miles

Getting around

  • Gran Canaria Airport (LPA)
    32 min drive

Restaurants

  • Café Wien
    11 min walk
  • Cafe Munchen
    8 min walk
  • La Perla Negra
    7 min walk
  • Maná 264
    5 min walk
  • Que Pasa Tío?
    5 min walk

About this property

Hotel Riu Palace Maspalomas - Adults Only

Luxury hotel near Maspalomas Dunes
Close to Yumbo Shopping Center, Hotel Riu Palace Maspalomas - Adults Only provides a free breakfast buffet, a poolside bar, and concerts and live shows. Active travelers can enjoy cycling at this hotel. Treat yourself to a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools along with sun loungers and pool umbrellas
  • Bike rentals, an electric car charging station, and smoke-free premises
  • A water dispenser, multilingual staff, and beach umbrellas
  • An elevator, a 24-hour front desk, and evening entertainment
  • Guest reviews speak highly of the helpful staff
Room features
All 367 rooms feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, balconies, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Krystal
  • Lobby bar / Lounge bar
  • Pool Restaurant
  • Poolside bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Health club
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • In-room safe fee: EUR 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number h-35/1/0000205

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas San Bartolome de Tirajana
Maspalomas Palace Hotel
Maspalomas Palace Riu
Maspalomas Riu Palace Hotel
Riu Maspalomas
Riu Maspalomas Palace
Riu Maspalomas Palace Hotel
Riu Palace Maspalomas
Riu Palace Maspalomas San Bartolome de Tirajana
Riu Maspalomas Adults Only
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas Adults Only
Hotel Riu Palace Maspalomas - Adults Only Hotel

Frequently asked questions

Does Hotel Riu Palace Maspalomas - Adults Only have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Riu Palace Maspalomas - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Riu Palace Maspalomas - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Riu Palace Maspalomas - Adults Only?

Check-out is at noon.

Where is Hotel Riu Palace Maspalomas - Adults Only located?

Located in Playa del Ingles, this luxury hotel is within a 5-minute walk of Paseo Costa Canaria and Maspalomas Dunes. Yumbo Shopping Center is 1 mi (1.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Maspalomas - Adults Only Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 317 out of 465 reviews
Rating 8 - Good. 116 out of 465 reviews
Rating 6 - Okay. 21 out of 465 reviews
Rating 4 - Poor. 6 out of 465 reviews
Rating 2 - Terrible. 5 out of 465 reviews

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel, amazing staff and food has to be some of the best we’ve ever tasted
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
The quality and range of the food was off the scale. The staff were so friendly and helpful. The location amazing
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was always clean Staff extremely courteous Breakfast menu excellent Did not use the spa
Stayed 9 nights in Jan 2026
Verified

8/10 Good

Kari

Liked: Cleanliness, staff & service, amenities
Friendly staff
Stayed 7 nights in Dec 2025
Verified

8/10 Good

Muhammad Mustakeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the check-in process was smooth and efficient. The reception staff greeted me with warm smiles and provided all the necessary information about the hotel's facilities and services. My room was ok. The amenities provided in the room as usual, like any other 5-star hotel. Every staff member I encountered was friendly, attentive, and eager to assist. The dining experience at the hotel's restaurant was exceptional. The breakfast buffet offered a wide variety of delicious options to start the day on a positive note. At one point, I found a cockroach on my site table, complain to the staff at my check out.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Yuhua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Hotel Riu Palace Maspalomas. The location is fantastic—just minutes from the beautiful Maspalomas Dunes. From our room we had a gorgeous view overlooking the pool, the green palm trees, the sweeping sand dunes and the sea in the distance. The room itself was spotless, spacious, and very comfortable. All the staff were lovely and polite, which made the stay even more enjoyable. The RIU Party on Friday was definitely the highlight—so much fun and absolutely not to be missed! Free drinks, great music, and lots of dancing made it a fantastic night. The breakfast and half-board buffet were also wonderful, with a huge variety of options and plenty of fresh fruitsz We had a great time here and would love to come back again.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is an expensive option for a hotel with average rooms. Being kept waiting at reception on every occasion for €400 a night is also not great. The range of buffet food is exceptional and the staff are generally very pleasant and helpful. But the experience was somewhat spoiled by being thrown out of the room by the cleaner on the dot of checkout who despite not knocking and being asked to leave continued to empty bins and strip beds while we collected our things.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Hamod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Very clean and in the best location on the island.
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

roohollah

Liked: Cleanliness, amenities, property conditions & facilities
amazing location, great staff,
Stayed 8 nights in Jun 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - they need to add water stations, but otherwise perfect. Lovely staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

GRANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property in a great location. Buffett of a very high standard serving excellent breakfast and dinner.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Maria de los angeles Romano

Liked: Amenities
The food in all the restaurants of the hotel is high quality and with great variety. The staff is really friendly and well trained, service is amazing.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, comfortable hotel

Very comfortable hotel, amazing food in the buffet, however some elements of it became slightly repetitive, but the quality was always good. The only one thing I would like would be a better coffee machine in the rooms, the instant coffee was terrible. But overall incredibly comfortable, nicely kitted out and maintained, great pools and the service in the restaurants and at reception was absolutely fantastic. Cannot fault the staff at all.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper five star hotel in every way. Loved the wide range of food and swimming pools.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The food was absolutely outstanding! The pool was gorgeous and so was the view of the magnificent dunes!! Definitely coming back!
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

stuart

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel

Staff were helpful Room comfortable with balcony and pool view Buffet breakfast good and had almost everything Buffet dinner had big variety Went to the 2 speciality restaurants Krystal and Oasis which were superb. Rib eye steak on hot stone at Oasis was excellent
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, room comfort

Wonderful staff

A massive thank you to Humberto and Ester for their attention to detail during breakfast and dinner services. RIU hotels provide a wonderful personally experience from start to finish. Thank you again Ash & Meeny
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Rikke hultgren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place

Wonderful service, very nice people and good atmosphere…. everybody was happy and useful. If we should be forced to say anything not perfect, maybe the breakfast area could be a little bit more exotic compared to the rest of the hotel and maybe food …was nice…. but bread and potatoes was pretty dry also The fruit in full pieces was not too good. Otherwise it was a great trip and we will hundred percent be back.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Johan

Liked: Cleanliness, staff & service, room comfort

Not a five star hotel.

Nice location of the hotell, but need an update. Been to many 5star hotels and this does not meet the standard. Rooms are nice and clean, but beds are of less quality. Also the doors are very thin so you can hear anything from the corridor. They updated the showergel holder while at my stay. But it keept falling of the wall. I dint feel so 5starish
Stayed 5 nights in Dec 2023
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A beautiful hotel that could improve the food

This was probably our 6th or 7th time staying here and it is still a stunning hotel. The rooms are comfy and spacious with large terraces, the staff are truly exceptional in every way. The pool is lovely and the prices of wine etc are all very fair. One thing had let it down for us this year and that is we feel the quality of the food has deteriorated a little. Even the speciality restaurants, which are beautiful, the food was not quite up to scratch. Meat was often tough or tasteless and most desserts were inedible. Salads were great and there were occasional flairs but in general disappointing. Their emphasis seems to be on quantity rather than quality.
Stayed 8 nights in May 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7 Day Winter Subshine Break

We choose to visit Gran Canaria every year late January and stayed at this hotel for the first time for a change. The hotel is in excellent condition and offers all the luxuries you would expect from a 5 star hotel. The buffet breakfast and dinner offered lots of choice and overall was very satisfactory. We requested a sea view room on the right side of the hotel to enjoy the afternoon and evening sun which we received. The pool areas were very nice with plenty of sun beds and shade if required. The staff were all very pleasant and polite and added to our stay. There are plenty of bars and restaurants nearby should you wish to go out. Plus it is a 25 minute walk to playa Del Ingles beach and a 40 minute walk across the dunes to Meloneras which has some nice lunch options. Our only moan was we thought the evening entertainment started and finished too early and clashed with dinner. Bearing in mind this is an adult only hotel a bit later finish would be better. However overall a very nice hotel and would certainly return.
Sunset over Meloneras in the distance
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many, many great points about this resort. The staff, the food, the showers, everything was great. The reason for only four stars instead of five is because there is a mandatory rule that men must wear trousers to eat inside any restaurant and this was not explained before arrival. Women can wear any length of dress, skirt or shorts but men must be in full length trousers. Only having the one pair that I flew in left me with little options. If you have such strict rules, make sure guests know about it before arriving so I could have packed more appropriately. I’ve checked the booking process and all correspondence and nothing was ever mentioned. I spoke with management while there and the reply I got was, “we need to think about the other guests” but there was just a shrug of the shoulders when I said it was one clear rule for men and another for women which wasn’t fair. It was an annoyance but it didn’t ruin the holiday which was great. Just wish you’d either change the archaic “men have to wear trousers” rule or let guests know who book through Expedia that these are the rules.
Stayed 7 nights in Mar 2025
Verified

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautifully clean hotel, and staff were, mostly, very friendly. The location is excellent for exploring the dramatic dunes. There was a very good selection of high quality food, and I particularly liked the healthy/vegetarian corner of the buffet. There are two restaurants that you can book into, which was a nice touch, although choice is restricted there, particularly for non-meat eaters. Having a heated pool was really good for the time of year I was there (Jan). The gym was basic but offered enough for me with bikes, crosstrainers and treadmills with some weight machines. I found it very disappointing that such a luxury hotel would charge me (50 euro) to use the in-room safe. This has been complained about by many other reviewers and the hotel just seem to ignore it. I was also not impressed that, although half-board, I had to pay for water with my evening meal. The water in the bathrooms is signed as non drinkable and you have to pay for a bottle of water from the mini bar. This feels like cheap tactics that you wouldn't expect from a quality hotel, and concerning in a hot country. The only water fountain is at the gym.
Stayed 10 nights in Jan 2025