Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Hotel Rey Carlos

3.0 star property
Hotel with bars, near Maspalomas Dunes

Choose dates to view prices

Photo gallery for Hotel Rey Carlos

Terrace/patio
Superior Room Renewed | In-room safe, desk, blackout drapes, free WiFi
Daily buffet breakfast (EUR 10 per person)
Flat-screen TV
Lobby
Hotel Rey Carlos offers a vibrant escape near Maspalomas Dunes. Guests savor meals at the restaurant, enjoy poolside drinks, and children splash in their area. The property features high-speed WiFi, a garden setting, and attentive service that impresses visitors.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet friendly
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

In-room safe, desk, blackout drapes, free WiFi

Double Room

7.2 out of 10
Good
(30 reviews)

Highlights

Balcony
Separate sitting area
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Bidet
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room Renewed

In-room safe, desk, blackout drapes, free WiFi

Superior Room Renewed

7.0 out of 10
Good
(26 reviews)

Highlights

Separate sitting area
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
  • 47 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

In-room safe, desk, blackout drapes, free WiFi

Single Room

Highlights

Separate sitting area
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
  • 47 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, desk, blackout drapes, free WiFi

Standard Triple Room

Highlights

Separate sitting area
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
  • 47 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room

In-room safe, desk, blackout drapes, free WiFi

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Satellite channels
Desk
  • 47 sq m
  • Sleeps 3
  • 3 Twin Beds

About the neighborhood

Map
Avenida Tirajana, 14, San Bartolomé de Tirajana, 35110

Getting around

  • Gran Canaria Airport (LPA) - 31 min drive

Restaurants

  • ‪Café Wien - ‬6 min walk
  • ‪Pepe Chiringo - ‬1 min walk
  • ‪La Perla Negra - ‬2 min walk
  • ‪Cafe Munchen - ‬1 min walk
  • ‪Que Pasa Tío? - ‬3 min walk

About this property

Hotel Rey Carlos

Hotel near Maspalomas Dunes
A short walk from Yumbo Shopping Center, Hotel Rey Carlos provides a poolside bar, a terrace, and a coffee shop/cafe. Be sure to enjoy a meal at Rey Carlos, the on-site restaurant. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and a hair salon.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Buffet breakfast (surcharge), a banquet hall, and meeting rooms
  • A 24-hour front desk, a front-desk safe, and luggage storage
  • A vending machine, a billiards/pool table, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 142 rooms include comforts such as separate sitting areas, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rey Carlos

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 5 and November 17.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Rey Carlos
Hotel Rey Carlos San Bartolome de Tirajana
Rey Carlos Hotel
Rey Carlos San Bartolome de Tirajana
Rey Carlos Bartolome Tirajana
Hotel Rey Carlos Hotel
Hotel Rey Carlos San Bartolomé de Tirajana
Hotel Rey Carlos Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Hotel Rey Carlos have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Rey Carlos pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 12 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Rey Carlos?

Hotel Rey Carlos doesn't offer parking.

What time is check-in at Hotel Rey Carlos?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Rey Carlos?

Check-out is at noon.

Where is Hotel Rey Carlos located?

Located in Playa del Ingles, this hotel is within a 15-minute walk of CITA Shopping Center, Maspalomas Dunes, and Yumbo Shopping Center. Paseo Costa Canaria and English Beach are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Rey Carlos Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 87 out of 407 reviews
Rating 8 - Good. 138 out of 407 reviews
Rating 6 - Okay. 96 out of 407 reviews
Rating 4 - Poor. 47 out of 407 reviews
Rating 2 - Terrible. 39 out of 407 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gholamreza

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location to everything and very worth for money ..
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort

Pretty standard

Been a few times so nothing new. Was pleasant. Does the job. Will prob be back
Stayed 3 nights in Jun 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 3 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yea good hôtel , very friendly
Stayed 5 nights in Sep 2023

10/10 Excellent

giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really superb at any time to help out. I recommend highly this accommodation.
Stayed 2 nights in Feb 2024

4/10 Poor

Manish

Liked: Cleanliness, room comfort
Disliked: Staff & service
It’s was good , you can’t get so much from that price. It’s in very good locations
Stayed 1 night in Jul 2024

8/10 Good

Thomas M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Rija Munawar

Liked: Cleanliness, staff & service
veldig bra location.
Stayed 7 nights in Apr 2024

6/10 Okay

Amanda

We liked the quirkiness of the castle theme. A little tired in the economy rooms but reflected in the price. Room was cleaned daily and all the staff were pleasant. My only problem was, as a non smoker, I noticed there were none ‘no smoking’ signs anywhere. We could constantly smell cigarettes in the room and the guests next door were constantly smoking weed on the balcony next to ours. Otherwise a pleasant stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking to the Dunes was hard work since it’s quite a distance to the ocean , but worthwhile since there are many cats that needed food and water along the way to make ea trip worthwhile and necessary.
Stayed 9 nights in Mar 2024

6/10 Okay

Iliya

Disliked: Staff & service, property conditions & facilities
Bad service... Old-fashioned rooms
Stayed 4 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Rude unhelpful restaurant staff

Didn't cater for dietry restrictions and no allergy labelling. When we asked a simple question about if there would be some pan con tomate like they had the prvoious morning the restaurant manger became aggressive and started shouting.
Stayed 3 nights in Dec 2024

2/10 Terrible

abdel mounaim

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 4 nights in Sep 2024

4/10 Poor

Ute

Disliked: Staff & service, amenities, property conditions & facilities
The property advertises two bars, they have one, the pool bar, which is open very limited hours. After a couple of days I was left one small hand towel, when I asked about it was told one person, one towel. The lights in the stairwell did not work. Water from the apartment above mine was dripping into the bathroom. Rey Carlos used to be a great place to stay, I will not be booking there again. The location is great, close to the beach (10 minute walk). The receptionist told me he didn't have time for my complaints, he had work to do. WiFi is intermittent at best.
Stayed 16 nights in Feb 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay

I booked this hotel for a 1 week stay, and was very disappointed. It needs updating, and has very old furniture, bed and curtains. The walls, doors and floor, were damaged and all wooden furniture and doors were very dark. My room wasn’t cleaned for 2 days until I spoke to the manager. Even though they cleaned on the third day, it was not very good service, so I complained and they cleaned again Still not good. Just appalling service. Air conditioner did not work, and in a hot country it should. I was told that they only use the air conditioner in the summer! (The outside temperature during my stay was 37°C!) The room safe also didn’t work. Breakfast was good, also the service. Dinner was ok, but needs a bit more variety. Overall I would not recommend this hotel for anyone! The only good thing is that the hotel is in a great location in the town.
Stayed 6 nights in Mar 2023

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be warned - Dated and in need of renovation

Ariived at 12noon to be told check in wasnt until 3pm, we left our bags and went back as instructed. The room we were given hadn't been cleaned had dirty beds, vapes and cigarette buts all over and rubish still in place. We had to ask for the room to be cleaned. Staff were very apologetic. But be aware room 403 was incredibly dated, 1970s style, no plugs in bedroom and very few in the main room. Fridge was broken. Beds are very very old and used , and the springs were very close to the top, bed slats were very squaky and broken in places. To top it off in the room next to is 404 they had a dog, who the hell brings a dog to a hotel. It barked all day and night, we only stayed 2 nights other wise we would have checked out straight away. Bathroom had been refurbished to be fair. Staff were helpful and the pool was nice and heated . Breakfast is very basic but edible, we didnt try evening meal , but it didnt look very nice All in all i would warn you against staying here . But if you do be warned its very basic and is like stepping back to the 70s .
Stayed 2 nights in Mar 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities
Le menu est correcte Les transats extérieur moyen
Stayed 5 nights in Oct 2025

4/10 Poor

Christopher

Disliked: Amenities, property conditions & facilities
Extremely dated, very uncomfortable beds, ceiling fan made a grinding noise, air con didn’t work, the room was noisy as it’s right next to Cita centre, and very inconsistent wifi. But worse was the shower, which varied between scorching and freezing in an exact regular pattern, so I had to time the window of a second or two when it was usable, and dance in and out of the water flow. And at check in, they made me produce some form of receipt which showed both name and the hotel; this doesn’t happen at any other hotel, why here? I’d not recommend this place to anyone
Stayed 3 nights in Oct 2025

8/10 Good

Charlotte

Liked: Cleanliness, amenities
Nice stay, rooms need updating
Stayed 2 nights in Sep 2025

8/10 Good

Luigi

Liked: Cleanliness, staff & service, amenities
Es erfüllt seinen Zweck zimmer sehr geräumig nur leider etwas doof das schlafzimmer war nahe am gang man hörte jedes wort von leuten die im flur entlang gingen
Stayed 1 night in Oct 2025

2/10 Terrible

Pedro Manuel

Disliked: Amenities
Al llegar me dieron una habitación de menor calidad a la abonada, porque dijeron que el hotel estaba lleno. Al día siguiente me propusieron otra habitación de más calidad supuestamente, (parcheada). Ya en la tercera habitación si se correspondía con lo solicitado. En definitiva, fui a descansar una semana y según llego coges nervios y al dia siguiente más por la mala gestión de la empresa. Como compensación a esa noche en una habitación de más baja calidad me dejaban pasar el último día hasta las 20:00 con un papel de la empresa donde firmaba el recepcionista y yo con la salvedad de que no pusiera denuncia por lo ocurrido. Sin embargo a las 18:00 ya nos estaban avisando para dejarla libre porque tenía que ocuparla otra persona, incluso subió el recepcionista por ello, así que le enseñe el documento de autorización para esa hora. A la llegada de recepción otra pareja anterior tuvo exactamente el mismo problema. Creo que ya es costumbre ese modo de proceder. La peor experiencia de mi vida, te dicen que es una habitación superior cuando lo único nuevo es el baño el resto es de hace 30 años
Esto supuestamente es superior por tener muebles nuevos debajo?
Ni un castillo tiene el mobiliario tan viejo
Stayed 7 nights in Aug 2025

4/10 Poor

William

Disliked: Amenities
Hotel economico e capisco il perché:camere decrepite,cibo da mensa,cambio biancheria ogni 2/3 giorni,la reception non dà nessuna informazione….l unica cosa buona è la posizione
Stayed 7 nights in Aug 2025

6/10 Okay

Oleksii

Liked: Cleanliness
.
Stayed 10 nights in Aug 2025

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities
Das Rey Carlos liegt sehr günstig. Vom Flughafen aus mit den Buslinien 66 und 90 gut zu erreichen. Die Einkaufszentren CITA und Yumbo mit ihren Restaurants und Bars sind quasi ums Eck. Auch der Strand ist zu Fuß erreichbar.
Stayed 14 nights in Apr 2025

8/10 Good

Tindaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel, se puede apreciar que poco a poco va siendo un estilo moderno. Nos toco una habitacion renovada, limpia amplia y bastante comodas las camas, . Si tuviera que poner algo negativo, es probablemente, la poca variedad de comida del buffet.
Stayed 1 night in Jul 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.