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Hotel Rey Carlos

Property class: 3

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Photo gallery for Hotel Rey Carlos

A swimming pool with lounge chairs and umbrellas, a covered seating area, and a building with balconies in the background. - Hotel Rey Carlos (San Bartolomé de Tirajana)
A modern living room with a dining table, sofa, and chairs. There is a painting on the wall and a window with curtains. - Hotel Rey Carlos (San Bartolomé de Tirajana)
A hotel with a pool, surrounded by lush greenery and a view of a cityscape. - Hotel Rey Carlos (San Bartolomé de Tirajana)
A modern living room with a flat-screen TV, a white coffee table with fruit, a brown sofa, and a dining area with a wooden table and chairs. - Hotel Rey Carlos (San Bartolomé de Tirajana)
A modern dining area with white walls, large windows, and a polished floor. - Hotel Rey Carlos (San Bartolomé de Tirajana)
Yumbo Shopping Center and Maspalomas Dunes are located near Hotel Rey Carlos, which provides a poolside bar, a terrace, and a coffee shop/cafe. Be sure to enjoy a meal at Rey Carlos, the on-site restaurant. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a garden and a hair salon.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room

A living room with a sofa, armchairs, a glass coffee table, and a television.

Double Room

7.2 out of 10
Good
(36 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room Renewed

A modern living room with a flat-screen TV, a white coffee table with fruit, a brown sofa, and a dining area with a wooden table and chairs.

Superior Room Renewed

7.2 out of 10
Good
(30 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

A living room with a sofa, armchair, glass coffee table, TV, and wooden cabinet.

Single Room

  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

A living room with a sofa, armchairs, a glass coffee table, and a television.

Standard Triple Room

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

A modern living room with a flat-screen TV, a white coffee table with fruit, a brown sofa, and a dining area with a wooden table and chairs.

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

APARTMENT TWO BEDS

  • Sleeps 10
  • Free WiFi

APARTMENT ONE BEDROOM

  • Sleeps 10
  • Free WiFi

APARTMENT SUPERIOR ONE BEDROOM

  • Sleeps 10
  • Free WiFi

About the neighborhood

Located near the beach, Hotel Rey Carlos is in Playa del Ingles, a neighborhood in San Bartolomé de Tirajana. While the natural beauty of Maspalomas Dunes and Puerto Rico Beach can be enjoyed by anyone, those looking for an activity can check out Mogan Port. Lago Taurito Water Park and Maspalomas Botanical Garden are also worth visiting. Visit our San Bartolomé de Tirajana travel guide
Map
Avenida Tirajana, 14, San Bartolomé de Tirajana, 35110

What's nearby

  • A town nestled in a valley with terraced fields and mountains in the background.
    Yumbo Shopping Center
    8 min walk - 0.5 miles
  • A desert landscape with sand dunes and a person walking towards a building in the distance.
    Maspalomas Dunes
    10 min walk - 0.6 miles
  • A beach at sunset with waves gently lapping the shore and a cloudy sky.
    English Beach
    12 min walk - 0.7 miles
  • CITA Shopping Center
    1 min walk - 0.1 miles
  • Kasbah Shopping Center
    15 min walk - 0.8 miles

Getting around

  • Gran Canaria Airport (LPA)
    29 min drive

Restaurants

  • Restaurant
    4 min walk
  • Al Circo Restaurante Italiano
    7 min walk
  • Sakura III
    2 min walk
  • Restaurant Theater Rainbow
    7 min walk
  • Innovador Restaurante Asiático
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rey Carlos

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between November 5 and November 17.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Hotel Rey Carlos have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Rey Carlos pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Hotel Rey Carlos doesn't offer parking.

What time is check-in at Hotel Rey Carlos?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Rey Carlos?

Check-out is at noon.

Where is Hotel Rey Carlos located?

Located in Playa del Ingles, this hotel is within a 15-minute walk of CITA Shopping Center, Maspalomas Dunes, and Yumbo Shopping Center. Paseo Costa Canaria and English Beach are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Rey Carlos Reviews

7.0

Good

7.4

Cleanliness

7.6

Location

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 105 out of 479 reviews
Rating 8 - Good. 159 out of 479 reviews
Rating 6 - Okay. 111 out of 479 reviews
Rating 4 - Poor. 58 out of 479 reviews
Rating 2 - Terrible. 46 out of 479 reviews

Reviews

Verified review

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Friendly staff nice big rooms and good shower
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Awais

Liked: Cleanliness, staff & service, amenities
It was lovely apartment and it easy access to the beach and I will definitely come back again in future.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Gholamreza

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location to everything and very worth for money ..
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Kiefer

Liked: Cleanliness, staff & service, amenities
The room is as clean and tidy.
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well worth the money

Cleaned everyday in a good location easy to check in
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

FRANCISCO JAVIER

Liked: Cleanliness, staff & service
Location 10/10 Staff 10/10
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, amenities
The room actually turned out to be a small apartment, so we had lots more space than expected. The accommodation was a little dated, but still well equipped. We also had a nice view of the pool from the balcony of our apartment. Staff was friendly and breakfast was good. All in all a very good experience at a reasonable price and I would definitely choose Hotel Rey Carlos again.
Stayed 7 nights in Nov 2025
Verified review

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay for the price they charge. Decent stay, smiling staff and great breakfast. Next to Cita and in centre of everything
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Przemyslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay , lovely place.

Perfect location - close to the dunes and restaurants, shops. Beautiful pool and well-kept area around. Nice and comfortable renovated room. Beautiful view from the balcony.
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay had breakfast included, i find the earlier you go for breakfast, the better, only on 1 occasion we made it early and there was veriety and it was warm/hot. The hotel itself amd staff were clean and plesant. There was a terrible smell of sewage in the lift always and in our bathroom for a couple days. The pool is large and everything you need is within walking distance. I did not see any children at the time of our stay. I would stay again
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really superb at any time to help out. I recommend highly this accommodation.
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Rey Carlo has been a bit wild but the staff are faultless really nice and kind they go above and beyond to help with anything it's a lovely resort
Stayed 4 nights in Mar 2025
Verified review

8/10 Good

Mick

Liked: Cleanliness, staff & service
Paid for a superior renovated room which was fine except for the beds which were old and very uncomfortable. Food very good, lovely pool not too busy and great staff. Would stay again if they replaced the bed when renovating the rooms.
Stayed 16 nights in Mar 2025
Verified review

10/10 Excellent

Magdalena

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely area

It was really good location, next to the bus stops where you could go and travel to different cities or even airport. Around 10 min walk from beautiful dunes. Some shops around, lots of restaurants. Pool was very clean. Lovely staff.
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Mick

Liked: Cleanliness, staff & service
An old hotel slowly being modernised. Ideal place for local amenities and close to the beach. Food was acceptable and always hot. Great swimming pool. Standard rooms are dated so pay the extra for the premium room.
Stayed 10 nights in Nov 2024
Verified review

4/10 Poor

Manish

Liked: Cleanliness, room comfort
Disliked: Staff & service
It’s was good , you can’t get so much from that price. It’s in very good locations
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Tommy

Liked: Cleanliness, staff & service, room comfort

Good value for the money

The hotel and the room were a bit outdated, but the rooms are large and with a nice balcony. The pool area is nice and the breakfast was good. The hotel and surrounding area were calm and quiet, close to the dunes and 10 min walk to Yumbo. Overall good value for money
Stayed 3 nights in Jan 2024
Verified review

10/10 Excellent

Anastasiya

Liked: Cleanliness, staff & service, property conditions & facilities
Very stylish hotel. It is not like other hotels. It has a twist. Large rooms, balcony, kitchen. Everything is clean. Friendly staff.
Verified review

6/10 Okay

Rija Munawar

Liked: Cleanliness, staff & service
veldig bra location.
Stayed 7 nights in Apr 2024
Verified review

10/10 Excellent

Ute

Liked: Cleanliness, staff & service, property conditions & facilities
I had a room that was not remodeled yet. It was very clean, cleaning service came every day except Sunday. Front desk staff was super nice and helpful. The hotel is close to Cita Shopping Center and about ten minutes from the beach. The pool area and bar were very nice. Just wish the bar was open, there also is a stage but no entertainment.
Stayed 18 nights in Jan 2025
Verified review

8/10 Good

David

Liked: Amenities
Very hospitable staff who go the extra mile - had an issue with aircon and a maintenance guy came over as soon as possible. They then provided me with a temporary unit as the system took a while to regulate the room temp. Breakfast was very impressive too and my request for a quiet room was granted. I like superior rooms as it was more like an apartment so could cook there too if I wanted to and the hotel was very centrally located. Please thank your lovely staff
Stayed 7 nights in Jul 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

Huge flat to myself with a nice balcony, so great value for money. The cleaning was ok. Only twin beds, I would have preferred a double bed, but they seem to do things that way there. Nice wooden furniture everywhere. Some very friendly clerks (Alvaro was amazing!), some less interested. The pool was great outside too. The WiFi though was awful but I guess it must be hard in such a large place. But super happy in the end.
Stayed 5 nights in Jan 2025
Verified review

6/10 Okay

Amanda

We liked the quirkiness of the castle theme. A little tired in the economy rooms but reflected in the price. Room was cleaned daily and all the staff were pleasant. My only problem was, as a non smoker, I noticed there were none ‘no smoking’ signs anywhere. We could constantly smell cigarettes in the room and the guests next door were constantly smoking weed on the balcony next to ours. Otherwise a pleasant stay
Stayed 3 nights in Dec 2024
Verified review

2/10 Terrible

Roderick

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The quality of the food was very poor and reheated food for days staff fruendly and helpful breakfast was good however evening meals were terrible. Room very dated bed poorly repaired
Stayed 14 nights in May 2024
Verified review

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with good location.

Good central location. Next to the Cita center and busstop if you take the bus from the airport. Didn't try the breakfast, made my own in the kitchen. Good size balcony with afternoon sun Good size pool and good amount of sunbeds. To bad they don't remove the towels from the sunbeds. From the annoying people who leave towel on the sunbeds. And then they away all day. Taking the bed, from people who actually wants to be at the pool all day. Otherwise a good hotel I would use again
Stayed 6 nights in Dec 2024