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Hotel Parque Tropical

4.0 star property
This tropical haven on Playa del Ingles balances adventure with relaxation, where guests can enjoy live music, play billiards, or simply bask in the sunshine

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Photo gallery for Hotel Parque Tropical

Garden - Hotel Parque Tropical (San Bartolomé de Tirajana)
Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, sun loungers - Hotel Parque Tropical (San Bartolomé de Tirajana)
Free daily buffet breakfast - Hotel Parque Tropical (San Bartolomé de Tirajana)
View from property - Hotel Parque Tropical (San Bartolomé de Tirajana)
Aerial view - Hotel Parque Tropical (San Bartolomé de Tirajana)
Located on the sunny shores of Playa del Ingles, this eco-friendly retreat offers diverse activities. Guests can practice archery, play mini golf, or relax by the pool with a drink. The hotel comes alive in the evenings with live music during the manager's reception.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Restaurant
  • Gym
  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room Single Use

Desk, bed sheets

Double Room Single Use

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (1 Adult + 1 child)

Desk, bed sheets

Double Room (1 Adult + 1 child)

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (2 adults + 1 child)

Desk, bed sheets

Standard Double Room (2 adults + 1 child)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (3 adults)

Desk, bed sheets

Standard Double Room (3 adults)

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (2 adults)

Desk, bed sheets

Standard Double Room (2 adults)

9.0 out of 10
Wonderful
(6 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room (2 adults + 2 children)

Desk, bed sheets

Standard Room (2 adults + 2 children)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Located in Playa del Ingles, a neighborhood in San Bartolomé de Tirajana, Hotel Parque Tropical is in the entertainment district and on the beach. Shoppers can check out Yumbo Shopping Center, while everyone can enjoy the natural beauty of Maspalomas Dunes and Anfi Beach. Traveling with kids? Consider Lago Taurito Water Park and Centro Cultural San Fernando de Maspalomas. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and hiking/biking trails nearby. Visit our San Bartolomé de Tirajana travel guide
Map
Avenida de Italia, 1, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Las Palmas Beaches
    Las Palmas Beaches
    1 min walk - 0.0 miles
  • Paseo Costa Canaria
    Paseo Costa Canaria
    1 min walk - 0.1 miles
  • English Beach
    English Beach
    7 min walk - 0.4 miles
  • San Bartolome de Tirajana, Tunte, Gran Canaria, Spain
    Yumbo Shopping Center
    5 min drive - 1.7 miles
  • Playa de Cochino
    3 min walk - 0.2 miles

Getting around

  • Gran Canaria Airport (LPA)
    23 min drive

Restaurants

  • Patrick's Bar
    8 min walk
  • Restaurante Guarapo II
    3 min walk
  • Ristorante Il Ponte Vecchio
    3 min walk
  • pool bar
    7 min walk
  • West End Restaurant
    6 min walk

About this property

Hotel Parque Tropical

Upscale family-friendly hotel near Yumbo Shopping Center
You can look forward to a free breakfast buffet, a poolside bar, and a terrace at Hotel Parque Tropical. Adventurous travelers may like the archery at this hotel. The on-site restaurant offers breakfast and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as mini golf and a garden.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • An outdoor tennis court, a billiards/pool table, and a vegetable garden
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
  • A porter/bellhop, concierge services, and free newspapers
  • Guest reviews speak highly of the helpful staff
Room features
All 220 rooms have comforts such as furnished balconies, as well as amenities like safes.
Extra amenities include:
  • Bathrooms with bidets and tubs or showers
  • 26-inch LED TVs with satellite channels
  • LED light bulbs, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • bar jardin

Things to do

  • Archery
  • Billiards/pool table
  • Children's pool
  • Gym
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 5 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1971
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LED TV with satellite channels

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code in the restaurant.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 15 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 2.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Parque Tropical
Hotel Parque Tropical San Bartolome de Tirajana
Parque Tropical
Parque Tropical San Bartolome de Tirajana

Frequently asked questions

Does Hotel Parque Tropical have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–7:00 PM.

Is Hotel Parque Tropical pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 15 lbs per pet. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much is parking?

There is free parking nearby.

What time is check-in at Hotel Parque Tropical?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hotel Parque Tropical?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Parque Tropical located?

This family-friendly San Bartolomé de Tirajana hotel is located on the beach, within 1 mi (2 km) of Paseo Costa Canaria and Yumbo Shopping Center. Maspalomas Dunes is 1.9 mi (3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Parque Tropical Reviews

9.4

Exceptional

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 190 out of 283 reviews
Rating 8 - Good. 82 out of 283 reviews
Rating 6 - Okay. 9 out of 283 reviews
Rating 4 - Poor. 2 out of 283 reviews
Rating 2 - Terrible. 0 out of 283 reviews

Reviews

Verified

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities
Fantastic location, beautiful gardens and pool area. Amazing staff! Some of the facilities (mini golf, tennis court, tiles around the pool) could be improved. We loved our stay.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Absolutely fantastic stay. The hotel is beautiful and very tropical. It is not modern but it is very clean and has a lot of charm. It is close to everything you will need. The staff are amazing, nice, and very helpful.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

angela maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, quiet, relaxing, beautifully maintained gardens, staff in all areas friendly and helpful, cleaning staff amazing, thoroughly enjoyed our stay and will come back soon.... three cheers Parque Tropical and thank you for an amazing holiday...xx
Stayed 28 nights in Feb 2025
Verified

6/10 Okay

Akima

Great location, rooms are traditional, dated but spacious. Bathrooms facilities needs updating. Food buffet was great if you enjoy quantity over quality. Breakfast buffet is best. Gardens around the pool are lovely. I recommend a room with sea view to fully enjoy this hotel. Personnally i think it's overpriced for what you get overhall, it is much nicer to be in hotels by the main area (Faro) Mostly german community.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Parque Tropical was a visually stunning hotel. The staff was more than accomodating. I thoroughly enjoyed the breakfast and dinner buffet. I am terrified of cats and there were cats on the property, I didn't think i would enjoy being there because of my fear of cats, but I must say that the cats did not bother anyone and I enjoyed myself. I recommend this property for anyone wishing to travel to Gran Canaria, Canary Island. The room was large and extremely clean. The view from my room was spectacular because it was the view of the ocean. Each room has a balcony which I loved.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant 4 night stay. Clean, nice grounds, pleasant and helpful staff, food was good and with pmenty of choices (we purchased half board). Location can't be beat. Hotel sits right at the beautiful boardwalk, which goes for kilometers in both directions, and the beach is right there on the other side. We arrived in a rental car and found it to be very difficult to find parking, so much so that once we found a space a 1/2 kilometer away, we left the car there for the stay. Consider the bus or other options. The bus system in the area is inexpensive and efficient.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel and grounds with very friendly and helpful staff. The grounds and pool are superb and the hotel is a very short walk from both the beach and the local busses.
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Markku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top performance by Parque Tropical

The stay was excellent and there was nothing to complain about. The rooms were nice and clean, food was very good and almost too abundant. Everyone in the staff was nice and friendly. We will definitely go bac.
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wlan could be better
Stayed 5 nights in May 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel - no parking!

Great hotel and an excellent buffet. Only thing missing is a parking lot. There is public parking on the streets around the hotel, but it can be very hard to find a spot especially in weekends when the locals visit the beach. I spent 75 minutes looking for a parking spot, before giving up - and driving to the next city for lunch. Found a spot when I came back a few hours later.
Stayed 6 nights in Jul 2024
Verified

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein wirklich tolles Hotel. Sehr nettes und zuvorkommendes Personal. Frühstück sowie das Abendessen waren sehr gut mit großer Auswahl. Zimmer waren sauber und schön. Also alles wirklich richtig gut. Eine Kleinigkeit vielleicht als Hinweis an das Hotel. 2€ / Tag für die Tresornutzung im Zimmer (und da geht es nun wirklich nicht um das Geld), die dann auch noch im voraus bei der Ankunft im Hotel gezahlt werden müssen waren was "lästig" bzw vielleicht was ungeschickt. Aber eigentlich auch nicht der Rede wert, da ansonsten es wirklich nichts (auch keine weiteren Kleinigkeiten) auszusetzen gab. Alles Top.
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt im Hotel Parque Tropical war von Anfang an einfach wunderbar. Schon bei der Ankunft wurden wir sehr herzlich und persönlich auf Deutsch empfangen und haben uns sofort wohlgefühlt. Unser Zimmer war sehr sauber und hatte einen traumhaften Blick auf das Meer und den Pool. Das Frühstück und auch das Abendessen waren ausgezeichnet. Alles war immer frisch, sehr abwechslungsreich und mit einer tollen Auswahl inklusive viel frischem Obst. Die gesamte Anlage ist ein herrlicher tropischer Ort der Ruhe, an dem man wunderbar entspannen kann. Der Pool ist ebenfalls fantastisch und ein Rettungsschwimmer ist auch immer vor Ort. Auch das Abendprogramm sowie das Entertainment, zum Beispiel die Wassergymnastik, war sehr unterhaltsam. Die Lage ist ausgezeichnet: Der Strand, Einkaufsmöglichkeiten und viele Restaurants befinden sich unmittelbar in der Nähe des Hotels und sind bequem zu Fuß erreichbar. Von mehreren anderen Gästen haben wir gehört, dass sie bereits mehrfach im Hotel Parque Tropical waren und auch wir werden sehr gerne wiederkommen! Vielen Dank an alle Mitarbeiter, die so herzlich zu uns waren und unseren Aufenthalt unvergesslich gemacht haben!
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Martina

Liked: Cleanliness, amenities, property conditions & facilities
Schöne große Zimmer, absolut sauber, wunderschöner
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Brenda Mauer van

Liked: Cleanliness, amenities, property conditions & facilities
Vriendelijk en behulpzaam personeel, schoon mooi aangelegde tuinen.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities
Anbefaler veldig, hyggelig personal, interessant aktiviteter, rent og fin tropisk atmosfære
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ruth Ursula

Liked: Cleanliness
Das Zimmer war leider da wo die Raucher gefrühstückt hatten. Aber es war sauber. Personal sehr freundlich. Frühstück sehr fein und reichhaltig. Danke es war ein sehr schönen Urlaub werden es weiterempfehlen
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Octavian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns in diesem Hotel rundum sehr wohlgefühlt und würden unseren Aufenthalt ganz klar mit 10/10 bewerten. Das Hotel ist wunderschön, sehr gepflegt und strahlt Ruhe und Qualität aus. Das absolute Highlight ist der außergewöhnliche tropische Garten – die gesamte Anlage ist mit viel Liebe gestaltet und schafft eine besondere, entspannte Atmosphäre. Das Hotel ist unserer Meinung nach ideal für Paare, die Erholung, Ruhe und ein angenehmes Ambiente suchen. Man fühlt sich hier sofort im Urlaub angekommen und kann richtig abschalten. Auch das Essen hat uns sehr gut gefallen: abwechslungsreich, frisch und geschmacklich überzeugend. Insgesamt herrscht im Hotel eine sehr angenehme, ruhige Stimmung, die perfekt zur Anlage passt. Es ist wirklich schade, dass wir nur zwei Tage hier geblieben sind – wir wären sehr gerne länger geblieben. Bei einer nächsten Reise in diese Gegend werden wir auf jeden Fall wiederkommen und dann mehr Zeit einplanen. Dieses Hotel entspricht genau unserem Geschmack und wir können es uneingeschränkt weiterempfehlen.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Josef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal Es hatte Katzen was sehr cool war Gut erreichbar Frühstück sehr Deutsch ;-) Abwechslungsreiche Umgebung
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Friedrich Ernst

Liked: Cleanliness, amenities, property conditions & facilities
Für uns war das Zimmer perfekt, das Personal war sehr freundlich!
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottimo cibo, e personale cortese.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Aila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin utsikt från balkongen mot innergården delvis havsutsikt!
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Das Personal ist super freundlich und flott. Die Anlage ist klein, ruhig und eingebettet in eine grüne Oase. Die Zimmer sind gross und verfügen über schöne Balkone zum Pool bzw. mit Blick in den Garten. Wir haben Bekannte dort zufällig getroffen, die wir im letzten Jahr dort kennengelernt haben. Die Atmosphäre ist sehr familiär. Wir freuen uns aufs nächste Mal. Vielen Dank an die Rezeption, die unseren Zimmerwunsch dann nach einer Nacht im Turm doch noch berücksichtigt haben ;-).
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel befindet sich mit der Buslinie 66 vom Flughafen ca. 30 Minuten entfernt. Die Anlage ist sehr schön angelegt. Man hat viel Grün und einheimische Pflanzen im Inneren Bereich. Der Pool ist groß und wird jeden Morgen gereinigt, so wie auch die komplette Anlage. Die Zimmer sind ortstypisch eingerichtet, jedoch zur Straßenseite recht laut. Die Mitarbeiter sind alle sehr freundlich und hilfsbereit und sprechen mehrere Sprachen. Zum Strand muss man eine Treppe nutzen ist aber innerhalb weniger Minuten im Meer. Im großen und ganzen war es ein sehr schöner Aufenthalt und ist zu empfehlen.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

marc

Liked: Staff & service, amenities, property conditions & facilities
Das Buffet beim Frühstück und Abendessen war mehr als gut. Ich war absolut zufrieden die Hotel anlage war auch super schön. Personal war immer freundlich. Also ich werde irgendwann wieder mal dieses Hotel besuchen.
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Das Hotel ist eine kleine grüne Oase in Playa del Inglés. Es hat uns sehr gut gefallen. Für uns hat dort einfach alles gestimmt, das Essen, Personal super freundlich überall, schöner Pool (auch toll das der Bademeister sehr drauf geachtet hat, dass keine Liegen reserviert werden, dass niemand mit großen Luftmatratzen in den Pool geht oder Bälle über andere Köpfe geworfen werden! Sehr gut, hab ich so noch nie erlebt), lange Hosen für Männer beim Abendessen ist zwar altmodisch, aber hat es trotzdem zu etwas besonderem gemacht, toller botanischer Garten, große Zimmer für 4 Personen. Einfach top alles in allem!
Stayed 14 nights in Jul 2025