Hotel New Folias

3.0 star property
Beach hotel with 2 outdoor pools and a 24-hour front desk

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Photo gallery for Hotel New Folias

Reception
Fridge, microwave, stovetop, cookware/dishes/utensils
Front of property
Front of property - evening/night
View from room
Hotel New Folias, near Maspalomas Dunes and English Beach, blends natural surroundings with practical amenities. Guests enjoy Italian cuisine at Papis Grill with outdoor seating, in-room WiFi, a library for quiet reading, and convenient laundry facilities for a relaxing stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Kitchen

Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room, Balcony

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony, Sea View

8.8 out of 10
Excellent
(28 reviews)

Highlights

Balcony or patio
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Apartment, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Room, Balcony (3 pax)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • Sleeps 3
  • 2 Twin Beds

Double Room, Balcony, Sea View (3 pax)

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
  • Sleeps 3
  • 2 Twin Beds

Room, Ground Floor

Highlights

Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Stovetop
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Map
Calle las Retamas, 17, San Bartolomé de Tirajana, 35100

What's nearby

  • San Agustin Beach - 5 min walk - 0.3 miles
  • English Beach - 5 min drive - 1.9 miles
  • Yumbo Shopping Center - 5 min drive - 2.4 miles
  • Maspalomas Dunes - 8 min drive - 3.1 miles
  • Maspalomas Lighthouse - 11 min drive - 6.8 miles

Getting around

  • Gran Canaria Airport (LPA) - 24 min drive

Restaurants

  • ‪Greek Taverna - ‬6 min walk
  • ‪Terraza Chillout Gorbea - ‬11 min walk
  • ‪On The Sea - ‬3 min walk
  • ‪Relax beach club - ‬4 min walk
  • ‪Restaurante Mälaren - ‬6 min walk

About this property

Hotel New Folias

Hotel near English Beach
Located close to Yumbo Shopping Center and Maspalomas Dunes, Hotel New Folias provides a poolside bar, a terrace, and a garden. The on-site Italian cuisine steakhouse, Papis Grill, offers lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and laundry facilities.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and ATM/banking services
  • Outdoor furniture, a billiards/pool table, and luggage storage
  • Bicycle parking, a vending machine, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 79 rooms have comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Showers, free toiletries, and hair dryers
  • Kitchenettes, refrigerators, and microwaves

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (EUR 7 per day)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Papis Grill
  • Pool bar

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Library

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Elevator (120 inch wide door)
  • Front entrance ramp

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Self parking fee: EUR 7 per day
  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 11:00 AM to 5:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel New Folias Maspalomas
New Folias Maspalomas
New Folias
Hotel New Folias San Bartolome de Tirajana
New Folias San Bartolome de Tirajana
Hotel Hotel New Folias San Bartolome de Tirajana
San Bartolome de Tirajana Hotel New Folias Hotel
New Folias
Hotel Hotel New Folias
New Folias Bartolome Tirajana
Hotel New Folias Hotel
Hotel New Folias San Bartolomé de Tirajana
Hotel New Folias Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Hotel New Folias have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 11:00 AM–5:00 PM.

Is Hotel New Folias pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Folias?

Self parking is available for EUR 7 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel New Folias?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel New Folias?

Check-out is at noon.

Where is Hotel New Folias located?

Located in San Agustin, this beach hotel is within 3 mi (5 km) of English Beach, Yumbo Shopping Center, and Maspalomas Dunes. Maspalomas Golf Course and Aqualand Maspalomas are also within 6 mi (10 km).

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Hotel New Folias Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 119 out of 327 reviews
Rating 8 - Good. 156 out of 327 reviews
Rating 6 - Okay. 39 out of 327 reviews
Rating 4 - Poor. 7 out of 327 reviews
Rating 2 - Terrible. 6 out of 327 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 6 nights in Jan 2025

10/10 Excellent

Edmilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a really nice, hotel, nice staff. Breakfast really worthy for the price. Very good location
Stayed 8 nights in Feb 2023

6/10 Okay

Rosa María Alemán

Liked: Staff & service
The area around.
Stayed 4 nights in Jul 2024

8/10 Good

Wilma

Quiet safe place. A bit rundown
Stayed 10 nights in Jan 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
An older hotel (1965) in a quiet setting. Good beach and shopping nearby. Has been renovated but lobby is a bit old and unimpressive. Rooms good...nice pool. Bathroom needs: better towels, exhaust fan and general updating.

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent find.

A lovely chilled week at this hotel lovely staff very helpful young staff on pool bar and around pool lovely helpful and friendly. Room was very clean excellent cleaners nearly every day Aircon excellent, no English channels on TV, breakfast was great also pool bar food excellent huge portions tho so 1 between 2 as lots waste.
Stayed 7 nights in Apr 2023

6/10 Okay

Thomas

Disliked: Staff & service, amenities
Nice place to stay as long as you don’t want any hospitality. Not catering for English tourists. Not helpful to give information, unless you break there so called rules around the pool ( no information given on rules ! ) no late checkout No cooperation reference slot for changing facilities. Go home with your bathing gear on .
Stayed 7 nights in Jan 2025

10/10 Excellent

Jayne Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with very friendly helpful staff. The pool area is great and the bar staff especially Rita are very good. The only niggle if I have one is that 8.30am is a really late breakfast start so I didn't use it at all and the food in the pool area during the day are very unhealthy and the salad was awful with zero dressing and over cooked eggs but everything else was excellent. I had a great stay there and would go again.
Stayed 5 nights in Apr 2023

8/10 Good

Alejandra

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The bed was worn out; it leans down on the side. Almost no cleaning service and weak wi-fi The tiny apartment is just okay—nothing more, nothing less. The good thing is that the shopping center, grocery stores, and restaurants are close by. And it felt safe.
Stayed 4 nights in Jul 2023

8/10 Good

Lauri

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. The staff at the reception was very friendly, smiling and helpful. The ”Poolguy” was something special. Smiling and always available to help you with the sunshade or moving your sunbed. A big thank you to him:)))). The pool and the area around it was big enough and there was always space and a sunbed for everyone. The music was maybe too loud and old from The 80’s and 90’s only. I also notised that the small tables beside the beds were very old, grey and dirty. The size of the hotel was suitable , not too big or small. We liked the small kitchen in the room and we loved the balcony with the view We were able to see the sea and some beautiful houses. The bed was nice and good. The only thing in the room we missed was a place for your luggage instead of the floor. A small minus in our opinion was that if you wanted to change your pool-towel more than once a week or if you wanted to use the safe in the room you had to pay extra. The area San Agustin is nice and peaceful.
Stayed 9 nights in Mar 2025

10/10 Excellent

sean

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel - clean, safe, well equipped, friendly and polite staff, great value for money, lovely pool area, 6mins walk to pretty beach, kitchenette option very useful, local to 3 small supermarkets. Would happily stay again. Suggestions for improvement: 1. Improve wifi connectivity 2. My door lock was quite stiff to open 3. Shower head not very good.
Stayed 7 nights in Apr 2023

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect in every way…. We’ll be back!!

A relaxing break in a fabulous hotel. Lovely and quiet and within walking distance to beach, shops and restaurants. Great path (passeo) running alongside beach for early morning run/walk. Staff at hotel exceptional and very helpful with any queries or if we needed any info. Allowed us to check in early as our room was ready so an added bonus. Room was lovely- starting to get a little tired looking but nothing major and everything we needed for a week was there. Great views from the balcony. Pool gorgeous although VERY chilly ( told it was 20C but not sure their temp gauge working!! Plenty of sun loungers (no reservation allowed) and a fabulous pool attendant who would supply you with a mattress for your lounger everyday and always found a space for you whether you wanted sun or shade!
Stayed 7 nights in Jan 2023

8/10 Good

Cassandra

Liked: Cleanliness, staff & service
The hotel is very fit for purpose. It is close to bus stops and a shopping centre. There are plenty of restaurants and shops to chose from. The staff are friendly and helpful. The pool bar does both food and drink. You can use your card to pay too and there were deals on the cocktails (which are worth a try). We were very surprised by the food portions for the price paid and the quality of food. Bar staff accommodated any varations from the menu, if they could. Overall, I would recommend this hotel if you are looking for somewhere to relax, but still explore if you want to. Just be aware, although there is air con in the rooms, there didn't seem to be in other locations of the hotel. There was absolutely no need to reserve sunbeds either, even though some people annoyingly still tried to. We sat by the pool at different times in the day and didn't struggle to find a sunbed.
Stayed 6 nights in Jun 2023

8/10 Good

Victoria Alexandra

Liked: Staff & service
It was a good stay for me here! I would definitely come back. Staff was very friendly and helpful. The pool guy Juan was very helpful and service minded and he really deserves a pay rise! The stay was budget; so not luxury but affordable (which means that the room was quite in need of renovation; my asthma unfortunately also got worse during my stay here). The only negative that I do need to point out is that people smoke on the balconies which means if you are allergic and have asthma you have to stay inside your room at night and can’t enjoy sitting on the balcony and read or relax 😥 people also did not show any concideration and was making loud noises late at night; especially stomping the floor omg I think I had an angry elephant living above me). Cleaning was a bit random; some days they showed up and some they didn’t. The longest I was without any cleaning was 5 days. Their times for showing up was a bit weird. Sometimes they could come at 10, sometimes after 15 o clock. I had to wear socks on inside the room (socks turned black because the floors were not so nice to walk on).
Stayed 14 nights in May 2023

6/10 Okay

Zubaida

Väldigt bra hotell :)
Stayed 7 nights in Oct 2025

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Zimmerservice hat hervorragend gearbeitet. Die Zimmer wurden tgl. gründlich gereinigt. Poolbereich ist übersichtlich gestaltet, so man nicht dem Nachbar auf dem Schoß sitzt.
Stayed 8 nights in Sep 2025

8/10 Good

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hotel è datato ma tenuto bene, c'è tutto il necessario, il personale è molto gentile e la colazione eccellente con prodotti di ottima qualità
Stayed 6 nights in Aug 2025

10/10 Excellent

Yannis

Liked: Cleanliness, amenities, property conditions & facilities
Internet was very bad and some small issues with the toilet. Everything else was very nice. Everyone was very nice to us, the pool, bar, reception was cool. Good cooking utensils but no salt, pepper or oil etc was given which is unnecessary to buy yourself. Coffe machine, toaster, water cooker were good to have. Room was old but well kept. 5 min to the beach
Stayed 4 nights in Jun 2025

10/10 Excellent

Carina Margareta

Liked: Cleanliness
Trevligt ställe o mkt trevlig personal. Ett äldre och ganska slitet hotell men rent o fint underhåll. Sängarna behöver bytas ut, bad om extra madrass men fick typ madrass skydd på ca 0.5 cm... kanske språkförbistring??? Över lag nöjd med vistelsen!
Stayed 7 nights in May 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

Maravilloso
Stayed 3 nights in May 2025

2/10 Terrible

Clifford

Given a room the size of a broom cupboard but main disappointment there was no balcony hated every minute lovely weather but couldn’t sit on a balcony. Bar closed at 4pm then nothing in the hotel had to walk up to the shopping center for a drink.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service

Bc

Piètre accueil à notre arrivée par un imposant monsieur sans sourire… qui donne simplement des ordres à une jeune fille à ses côtés. Juste envie de fuir devant ce premier contact!! Porte de la chambre qui a dû être fracturée et réparée ensuite mais indigne d’un hôtel 3*. Serviettes de piscine non fournies. Ménage, évacuation des poubelles (coin cuisine) et changement de serviettes uniquement le lundi, mercredi et vendredi… du jamais vu et surtout pas d’informations de ce type dans le descriptif de l’hôtel. DÉCEVANT!!
Stayed 5 nights in Apr 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palvelu

Respa oli enemmän kiinnostunut tietokonenäytöstä kuin asiakkaasta. Aamiainen oli huono…
Stayed 3 nights in Apr 2025

10/10 Excellent

Hilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Et godt hotellvalg

Var her i 12 dager og hadde et flott opphold. Rent og ryddig rom, behagelig bassengområde og kort vei til strand, shopping og restauranter. Litt gammelt og noe lytt mellom rommene ,men vennlighet og godt renhold oppveide dette. Anbefales på det sterkeste og her får man god overnatting for en fin pris.
Stayed 12 nights in Apr 2025

10/10 Excellent

Stephan Erikström

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sköna sängar, medioker frukost, något tunna väggar i toan, men överlag bra personal och skön stämning.
Stayed 7 nights in Mar 2025