Does Club Vista Serena have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–6 PM.

Is Club Vista Serena pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Club Vista Serena?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Club Vista Serena?

Check-out is at 11:00 AM. Late check-out is available for EUR 39 (subject to availability).

Does Club Vista Serena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 55 per vehicle applies.

Where is Club Vista Serena located?

Located in Maspalomas, this hotel is 0.5 mi (0.8 km) from Holiday World Maspalomas and within 3 mi (5 km) of Maspalomas Dunes and Maspalomas Lighthouse. Meloneras Beach and Sioux City Park are also within 6 mi (10 km).

8/10 Good

Helen

Nov 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable but short stay. The pool and restaurant are excellent

Stayed 1 night in Nov 2025

6/10 Okay

James

Nov 16, 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Staff were absolutely lovely at this hotel, in particular the pool bar breakfast and lunch staff, which is its saving grace. However the room is in need of serious TLC and a good clean, particularly for the price point. The pool however looked good and the food was fab for easy meals.

Stayed 2 nights in Nov 2025

10/10 Excellent

Jennifer

Jun 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was our third stay at Club Vista Serena and we couldn't recommend this hotel enough- the apartments are so spacious and clean and amazingly comfortable, they have everything you need and the air con is one of the strongest we've had in any holiday abroad! The TV is big and very modern and links to your phone and netflix, and the kitchen is well equipped for full self catering requirements with a massive fridge and a decent size freezer too! The staff are super friendly and helpful, the restaurant on site is also very reasonably priced with nice cocktails too!

Stayed 7 nights in May 2025

8/10 Good

Giacomo

Feb 26, 2025

Liked: Staff & service, amenities, property conditions & facilities

Family of 4 with 2 young kids, we had a good time, the place is safe and enclosed,staff kind and understanding. Would definitely go back

Stayed 8 nights in Feb 2025

10/10 Excellent

Tochukwu

Jan 14, 2025

Very nice

Good experience. There was a mistake with my booking but the staff were very kind and understanding. Paula and colleagues at the bar were also so kind, welcoming and professional.

Stayed 5 nights in Jan 2025

10/10 Excellent

Paul

Dec 9, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

December 2024

Beautiful place to stay in pleasant surroundings. Jumbo only 20 minute walk. Main beach 40 minutes walk. Buses and taxis for all other journeys nearby.

Stayed 5 nights in Dec 2024

10/10 Excellent

Thorsten

Oct 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice small resort. Cute 80s furnished. Immaculately clean. Super for Families and couples who want a quiet relaxing time.Less so if you want to dive into the night.

Stayed 3 nights in Oct 2024

8/10 Good

EMMA

Aug 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had a very enjoyable 2 weeks here. There were 12 of us and we all enjoyed it. The pool was lovely and the Venice pool bar and restaurant was very good too. There was a problem with the cleaning in our second week which was a shame but all in all we had a great time here

Stayed 14 nights in Jul 2024

8/10 Good

Tanja

Jan 13, 2024

Liked: Amenities, property conditions & facilities

Comfortable and quiet

Stayed 7 nights in Jan 2024

8/10 Good

Andrew

Dec 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great value and nice clean apartment. Pool was nice, but too cold to swim in during December. The Pool Restaurant had good food at a decent price. Shower gel and shampoo is missing in the room! This should always be included and doesn't cost the hotel/resort much if they buy it in bulk.

Stayed 3 nights in Dec 2024

10/10 Excellent

Lloyd

Dec 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First class service

I had a fantastic stay at Club Vista. The service was unbelievable and I had a wide choice of entrees and main courses being a half board stay. The staff went out of their way to make my stay really memorable.

Stayed 8 nights in Nov 2023

8/10 Good

Athaliah elizsa mae Felizarta

Dec 13, 2024

Liked: Cleanliness, staff & service

I had a pleasant stay overall. The staff were incredibly kind and respectful, making me feel welcome throughout my visit. The place itself is quiet and relaxing, which I appreciated. However, I did notice ants in my room the day before I was leaving. While I didn’t report it, I trust the staff would have addressed the issue promptly if I had. Aside from that, it’s a very nice place with a wonderful team. I’d recommend it for the atmosphere and hospitality!

Stayed 4 nights in Dec 2024

8/10 Good

Lisa

Dec 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, small cozy place

Nice place. Small cozy and in a quiet area a bit from the city. However there was a Big Road in the backyard. However needs some renovation In some places. Tiles which were cracked etc. The pool restaurants serves nice food at reasonable prices.

Stayed 7 nights in Dec 2023

10/10 Excellent

Kathleen

Sep 15, 2024

Liked: Cleanliness, staff & service, amenities

Catalina greeted me on arrival, very genuine, warm and friendly welcome. Apartment great, bottle of water in fridge. Aircon in bedroom. Apartments are not the most modern and a little tired but very clean and has everything you need and a great sized private balcony.

Stayed 1 night in Sep 2024

8/10 Good

Hans Jacob

Dec 26, 2024

Liked: Cleanliness, staff & service, room comfort

Great place. Go for it.

For a 3 star hotel, they should have gotten my 5 star review! But the end at 4, simply because the apartments need some renovation soon. Don’t get me wrong, the place is more than worth it. Its cosy. Staff is super friendly and helpful. Food at the hotel is ok. Outside areas are pretty and well maintained. Pool is clean and maintained. Everyone is smiling and in a great mood. Placed really good. Lots of parking if you have a rental car with you. Apartment are great size. Would I go again? Yes. Sure I would.

Stayed 7 nights in Dec 2024

6/10 Okay

David

Apr 1, 2023

Disliked: Cleanliness, staff & service

Bad attitude

Food was awful bad service had to keep asking for everything with only an attitude in reply. Only interested in bigger parties of English as this was bettter tips I suppose. Food was like microwave garbage

Stayed 4 nights in Mar 2023

4/10 Poor

Ross

Sep 16, 2022

Disliked: Cleanliness, amenities, property conditions & facilities

Very much in need of some TLC, our room was quite dirty and basic. Location is very far from any beach and will require constant buses and taxis unless you want to stay in the hotel all holiday. Hotel has potential but is lacking that attention to detail. Facilities are a little poor as there was no working wifi when we stayed which meant using a lot of mobile data, our rooms Wi-Fi was broken for the entirety of our stay. TV so tiny it is laughable. On a positive the bed was very comfy and on site food was very nice

Stayed 4 nights in Sep 2022

8/10 Good

Dzintars

May 25, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location of this property isn't central, but it has its own advantages, like quite environment. To get to the center in Playa de Ingles it would take about 30 minutes walk. But you can take a taxi any time. My apartment was located in front of the pool bar which probably is not the best place if you want to sleep longer on mornings as it gets quite loud (or just shut the window). My apartment had nice living room with kitchen corner and full size fridge with freezer. It was all stuff available for cooking if you want to. Bathroom was average from size, but nice and clean. And with a window. :-) Bedroom with large wardrobe and bed was comfortable. Air conditioner was available. In the living room there was a small LCD TV available which nowadays is too small, especially igf you are there during the Eurovision time. I really appreciated kindness and help of this property staff. Especially lady in reception was professional and very helpful. On the last days of my stay there were some reconstruction works going on which make some unpleasant noise. But property at least softened this uncomfortable situation with a bottle of champagne.

Stayed 11 nights in May 2022

8/10 Good

Aaron

May 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This was a nice enough stay but there were a few issues that raised my eyebrow a little. Staff are friendly around everywhere of the apartments. When I have raised issues they have been quick to sort it out. They always asked if I needed anything as I often didn;t get room cleaned and they were aware. Rooms are nice, bed comfy, and bathroom very good everything you need. they have food but it is limited but what I prdered was nice. maintenance wasn't all that good in my room, handles needed tightening and mirror in bathroom felt it needed fixing, but not end of the world. Problem with reception it closes at 4 and therefore asking questions or getting help is a problem. if you are leaving after you must get your luggage before 4, you can't get a shower after 4 as it is located downstairs below reception. it's not ideal for those who are flying late. Checkout is too early. I stayed 10 days and asked for late checkout and was told it was 39e. I was only looking for 1/2 hour or more and would pay a small fee - but wasn't paying 39e. It left a sour taste in my mouth after a 10 days booking. The only channel for UK is BBC News and the channel itself is about American! It's in a quiet area and not many people around the pool - the pool is nice though and well maintained. It's near Holidayworld but a very good walk to Yumbo. I would stay here again, but they really do need to fix issues on late checkout or make check out later. I wouldn't stay here if my flight was late

Stayed 10 nights in May 2024

10/10 Excellent

Nicklas

Jun 27, 2025

Liked: Cleanliness, property conditions & facilities

Parkmöglichkeiten waren super. Selbst als es ein riesen Sportfest in der nähe gab konnte man noch einen Parkplatz finden. Etwas von Nachteil war die höhrbare Hauptstraße hinter der Anlage. Aber bei geschlossenen Fenstern hört man sie nicht. Wegen des Sportfestes waren auch gegen ende sehr viele Familien mit Kindern im Hotel. Ruhig und entspannt am Pool liegen war dadurch dann eher weniger möglich. Trotzdem Preis/Leistung war in unserem Fall jedenfalls mehr als top und wir würden bestimmt wieder kommen.

Stayed 12 nights in Jun 2025

10/10 Excellent

Patrick

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities

Sehr liebes und hilfsbereites Personal. Auch wenn die Apartments in die Jahre gekommen sind, ist es sehr sauber. Die Reinigung kam jeden Tag !!! Komme gerne wieder! Vielen Dank für alles!

Stayed 8 nights in Feb 2025

6/10 Okay

Sirpa

Jan 2, 2025

Liked: Staff & service

Disliked: Room comfort

Helt okej

Helt okej hotell med mest barnfamiljer och äldre. Något slitet, hårda sängar och väldigt ljudhört. Poolen är inte uppvärmd. Eget hushåll men det finns litet poolbar där man kan handla hamburgare, pizza osv. Nära till aktiviteter för barn. Trevlig och hjälpsam personal. Gratis parkering.

Stayed 11 nights in Dec 2024

10/10 Excellent

Laurent

Nov 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Propreté, amabilité du personnel, calme.

Stayed 15 nights in Oct 2024

10/10 Excellent

Patrice

Oct 22, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nous avons passé un excellent séjour du vendredi 27/09/24 au vendredi 18/10/24 dans cet établissement. Le Club Vista Serena a parfaitement répondu à nos attentes et nous avons apprécié notre logement, aussi bien pour sa situation que pour sa conception et son confort. Le personnel est compétant, très aimable, à l'écoute des clients et poli avec les résidents. Nous ne reviendrons pas dans votre établissement l'année prochaine, car nous aimons toutes les iles Canaries et pensons retourner à Tenerife l'année prochaine en 2025, mais pourquoi pas revenir à la Grande Canarie en 2026 ou 2027 et dans cet établissement que nous avons apprécié.

Stayed 21 nights in Sep 2024

6/10 Okay

Christophe

Oct 10, 2024

Liked: Cleanliness, room comfort

Ancien mais tres bien entretenu

Hôtel ancien mais bien entretenu confortable avec kitchenette, literie tres confort et vrai smartTV. Jardin minimaliste mais super bien entretenu. Piscine et transats tres propres. Évitez la pension, restaurant cher et portions minis pour des randonneurs. Serveuse aimable a condition de payer une belle addition. En clair, evitez il y a pléthore de restaurants aux alentours.

Stayed 14 nights in Sep 2024

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