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Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

4.5 star property
Luxury aparthotel with 2 outdoor pools and a full-service spa

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Photo gallery for Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Exterior
Property amenity
Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Junior Suite

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Pillowtop bed
Designer toiletries
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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8.8 out of 10, Excellent, 1,000 reviews
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About the neighborhood

Map
18603 La Cantera Terrace, San Antonio, TX, 78256

What's nearby

  • The Rim Shopping Center - 14 min walk - 0.8 miles
  • Six Flags Fiesta Texas - 17 min walk - 0.9 miles
  • La Cantera Golf Club - 2 min drive - 1.0 mile
  • University of Texas at San Antonio - 3 min drive - 2.1 miles
  • The Shops of La Cantera - 3 min drive - 1.4 miles

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Agora Bar - ‬14 min walk
  • ‪Whataburger - ‬2 min drive

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Luxury aparthotel with 2 outdoor pools and a full-service spa
2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Each apartment features free WiFi and free wired Internet, plus a pillowtop bed and an LCD TV with cable channels. An iPod dock, a coffee/tea maker, and free local calls are among the other amenities available to guests. Housekeeping is available on request.
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers 163 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a hot tub, a steam room, and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Spanish

Property amenities

Pool/Spa

  • 10 treatment rooms
  • 2 outdoor pools
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Pool cabanas (surcharge)
  • Pool loungers
  • Prenatal massages
  • Sauna
  • Steam room
  • Swedish massages
  • Turkish bath

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Car recommended
  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed: USD 75 per night

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock
  • TV in common areas

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Work spaces

  • 24-hour business center
  • Computer station
  • Conference center (11,000 square feet of space)
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Free local calls
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Wedding services

Location highlights

  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Basketball
  • Children's pool
  • Fitness classes
  • Gym
  • Outdoor tennis court
  • Yoga classes
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 163 units
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Garden
  • Housekeeping (on request)
  • Mediterranean architecture
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 125
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 75 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Hot tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Valet parking fee: USD 39 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Housekeeping fee: USD 75 per day
  • Rollaway bed fee: USD 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Eilan Autograph Collection
Eilan Autograph Collection San Antonio
Eilan Hotel Resort Autograph Collection
Eilan Hotel Resort Autograph Collection San Antonio
Eilan Hotel Autograph Collection San Antonio
Eilan Hotel Autograph Collection
Eilan Hotel Spa San Antonio
Eilan Hotel Spa Autograph Collection
Eilan Hotel Resort Spa Autograph Collection
Eilan Hotel Spa Ascend Resort Collection
Bluegreen Vacations Eilan Hotel Spa Ascend Resort Collection

Frequently asked questions

Does Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection?

Valet parking is available for USD 39 per night.

What time is check-in at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection?

Check-out is at 10:00 AM. Late check-out is available for USD 125 (subject to availability).

Where is Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection located?

Located in La Cantera District, this luxury aparthotel is within 1 mi (2 km) of The Rim Shopping Center, Six Flags Fiesta Texas, and La Cantera Golf Club. The Shops of La Cantera and University of Texas at San Antonio are also within 3 mi (5 km).

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Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 590 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 99 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet friendly staff
Stayed 3 nights in Apr 2025

6/10 Okay

RJ

Liked: Cleanliness, amenities
Disliked: Staff & service
There are hidden fees and very limited staff. Restaurant closed early.
Stayed 1 night in Apr 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. We went during the off season so it wasn’t very busy. We will definitely return. We did enjoy the spa. The Razul treatment is great for couples.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacque

Liked: Cleanliness, property conditions & facilities, room comfort
This was a quick spa day for our birthdays. The spa was wonderful. Hotel staff is great and the property is still in great shape. We stayed here a few times when it first opened up so I was interested to see if the hotel would looked dated but it does not.
Stayed 1 night in Jan 2025

10/10 Excellent

Sofia

Liked: Cleanliness, property conditions & facilities, communication
Excellent place to feel safe with family
Stayed 1 night in Oct 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a hidden gem
Stayed 2 nights in Dec 2024

10/10 Excellent

Enrique

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place to stay after a long day of fun.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities, communication
Great place to stay...
Stayed 1 night in May 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful place. Always enjoy the stay. Thank you.
Stayed 1 night in Sep 2024

2/10 Terrible

Mauro

Disliked: Cleanliness, staff & service, amenities
Very disappointing experience — won’t return. The staff was extremely rude and unhelpful. They didn’t bother explaining anything about the property or activities, just handed over a folder with information. The checkout process was especially bad — they knocked on the door, called the room, and hung up, all to rush me out. They even charged $40 for a 40-minute late checkout, which was ridiculous. Also, be aware: the restaurants around the property close at 9 PM, so if you want a nice dinner, you’ll have to drive into the city. Overall, it felt rushed, unwelcoming, and not worth it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Laurie

Liked: Cleanliness, room comfort, communication
This hotel is gorgeous. Feels like you're in a European village when walking around the grounds. The pool area is fabulous, although the weather wasn't good for pool time. The room was so comfortable. Lots of nice touches, like wood shutters in the bathroom. surprising. Would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities, communication
Very nice property and staff! Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort, communication

Getaway

Stay was amazing Hotel was clean staff was friendly will go back definitely recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Lorena

Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked the location, room conditions and friendly staff.
Stayed 1 night in Mar 2024

10/10 Excellent

Benny

Liked: Cleanliness, amenities, property conditions & facilities, communication
The Spa is amazing!
Stayed 2 nights in May 2024

8/10 Good

Jonatan

Liked: Cleanliness, property conditions & facilities
Clean property but hardly no amenities for guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
My husband and i have stayed here twice and we love it!

8/10 Good

Aaron

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is overall a nice hotel that is part of a fun development with good dining and other retail options within walking distance. The big pluses for me were the spa and pool, both of which are well maintained and have nice amenities. Staff was friendly and the room was pretty nice so it made for a good spot for a weekend getaway.
Stayed 2 nights in Jul 2024

10/10 Excellent

thomas

Liked: Cleanliness, amenities, room comfort, communication
Excellent location to explore the la cantera area . Absence of free parking is a negative
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent service!!!
Stayed 1 night in Jul 2024

4/10 Poor

Jennifer

Liked: Property conditions & facilities
Disliked: Cleanliness, communication
The hotel has become a "self serve" operation so no house keeping, no bell man (my husband had back injury) Tons of valet who were friendly and helpful. Front desk was not and had an "oh well" that's our policy attitude. Restaurants in area are great and property is quiet. Bar at Sustenio was full but bar tendar had attitude and shewed everyone off during last half of game. What a shame. This use to be THE place to staycation.
Stayed 6 nights in Dec 2024

10/10 Excellent

Waiel

Liked: Cleanliness, property conditions & facilities, communication
Not sure bout the negative reviews this place is amazing enjoy your stay!
Stayed 3 nights in May 2024

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities, communication
Nice quiet hotel in a nice area of San Antonio away from the hustle and bustle . Nice pool and views.
Stayed 1 night in May 2024