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Hoteles Piedra Alta by De Los Perez

3.0 star property
Travelers start their day with a cooked-to-order breakfast while taking in spectacular views, then enjoy the convenience of valet parking and tour assistance

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Reception - Hoteles Piedra Alta by De Los Perez (San Andrés Tuxtla)
Exterior - Hoteles Piedra Alta by De Los Perez (San Andrés Tuxtla)
Reception - Hoteles Piedra Alta by De Los Perez (San Andrés Tuxtla)
Reception - Hoteles Piedra Alta by De Los Perez (San Andrés Tuxtla)
Superior Double Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes - Hoteles Piedra Alta by De Los Perez (San Andrés Tuxtla)
Hoteles Piedra Alta by De Los Perez offers a peaceful lakeside setting where guests can relax. The property provides practical amenities including dry cleaning/laundry services and in-room WiFi, plus an on-site restaurant serving delicious meals throughout the day.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Queen Beds

8.6 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed with Sofa bed

  • 7 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Located in San Andrés Tuxtla, Hoteles Piedra Alta by De Los Perez is on a lake. Olmec Head is a local landmark, and the area's natural beauty can be seen at Los Tuxtlas Biosphere Reserve and Nanciyaga Ecological Reserve. Discover the area's water adventures with snorkeling nearby, or enjoy the great outdoors with hiking/biking trails. Visit our San Andrés Tuxtla travel guide
Map
Calle Rascon 2, Colonia Centro, San Andrés Tuxtla, VER, 95700

What's nearby

  • Los Tuxtlas Biosphere Reserve
    6 min drive - 1.9 miles
  • Cascada Salto de Eyipantla
    16 min drive - 4.1 miles
  • Laguna Catemaco
    38 min drive - 9.6 miles
  • Salto de Eyipantla Waterfalls
    41 min drive - 8.5 miles
  • Nanciyaga Ecological Reserve
    54 min drive - 14.6 miles

Restaurants

  • Restaurant Bar Montepio
    1 min walk
  • Angelotti Centro
    2 min walk
  • La Caperucita
    3 min walk
  • Winni's
    2 min walk
  • Toztlan
    2 min walk

About this property

Hoteles Piedra Alta by De Los Perez

Hotel by the lake, remodeled in 2022
Take advantage of dry cleaning/laundry services, a gym, and a business center at Hoteles Piedra Alta by De Los Perez. The on-site restaurant offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free valet parking
  • A roundtrip airport shuttle (surcharge), tour/ticket assistance, and a front-desk safe
  • 3 meeting rooms, a 24-hour front desk, and luggage storage
Room features
All 54 rooms include comforts such as free international calls and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 194 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - September 2022

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel los Perez San Andres Tuxtla
Hotel los Perez
los Perez San Andres Tuxtla
Hotel de los Perez
Hoteles Piedra Alta by De Los Perez Hotel
Hoteles Piedra Alta by De Los Perez San Andrés Tuxtla
Hoteles Piedra Alta by De Los Perez Hotel San Andrés Tuxtla

Frequently asked questions

Is Hoteles Piedra Alta by De Los Perez pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Hoteles Piedra Alta by De Los Perez?

Check-in start time: 3 PM; Check-in end time: 3:00 PM.

What time is check-out at Hoteles Piedra Alta by De Los Perez?

Check-out is at noon.

Does Hoteles Piedra Alta by De Los Perez provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hoteles Piedra Alta by De Los Perez located?

Situated on a lake, this hotel is 1.8 mi (3 km) from Los Tuxtlas Biosphere Reserve and within 9 mi (15 km) of Cascada Salto de Eyipantla and Laguna Catemaco. Salto de Eyipantla Waterfalls and Carmen Basilica are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hoteles Piedra Alta by De Los Perez Reviews

8.6

Excellent

9.2

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 121 out of 207 reviews
Rating 8 - Good. 52 out of 207 reviews
Rating 6 - Okay. 15 out of 207 reviews
Rating 4 - Poor. 10 out of 207 reviews
Rating 2 - Terrible. 9 out of 207 reviews

Reviews

Verified

10/10 Excellent

edgar

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. Make sure you get the room with the city view.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Everything was so close and walkable. Nice Starbucks Cafe in the lobby. The atmosphere of the town is very enjoyable.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Mila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t know why this property hasn’t had recent ratings , I stayed here and I must say wa a the best decision for me . The room was clean and the food was excellent , very fresh with so many healthy options .
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is okay, with a very good restaurant. I had booked a two-night stay but ended up leaving after just one night because I couldn’t sleep at all due to loud noise and music from a concert on the street. Despite all the windows being closed, the sound insulation seemed insufficient. The noise/ concert stopped at 4:30am. The next morning, the staff kindly offered me a different room, which I appreciated. However, I couldn’t risk another sleepless night before an important event, so I decided to check out early. I’m left wondering whether quieter rooms were available from the start, and if so, why I wasn’t offered one initially.
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

oralia

Liked: Staff & service, property conditions & facilities
My toom was located on the 1st floor. The window of my room faced the wash room which make it very noisy, therefore making it very difficult to get some rest. Somel staff members kept slamming a door which faced my window throught the night and talked very early in the morning. I had to call the front desk at 6:30 am to get them to stop slamming the door. As for the staff talking by my window, well that continued throught my stake making it very difficult to rest. Other than this everything else was good.
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Yessica karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yessika

Liked: Amenities
Excelente
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

James

Liked: Staff & service, amenities, property conditions & facilities
Like the location, didn’t like that the hotel room key shut everything off when you leave the room it’s 100 degrees outside and you return to a hot room.
Stayed 1 night in May 2024
Verified

4/10 Poor

Marianne

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Buyer Beware

Make sure you reserve a room in the new section, not the "classic" section or you will be in a tiny dinghy room loke I did. I asked to move, but they said no vacancies, which i doubted in mid-week San Andres Tuxtla. Restaurant is abysmal, pretty facilities but the service is crazy bad.
See the museum in Santiago Tuxtla
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Andres

Disliked: Staff & service, amenities, property conditions & facilities
Site is located in a remote, poorly accesible town with poor to no cell phone for hours of slow terrible drive. Then, I get a message they change policy and request payment prior to arrival or threatened to cancel the reservation. It was impossible since I was already driving, on my way there, for hours in very poor and slow roads with bad cell reception. Stressed that I was going to loose my reservation and the trip complicates. On top of this, the room was outdated/old
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

PEDRO ARTURO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lógico nacional un hotel muy 24 de
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Rakel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bien y centrivo, limpio, el personal amable yblas atenciones muy buenas, la comida muy rica en el restaurante y me encantó que tienen su propia cafeteria, lo recomiendo y si volveria a hospedarme ahi
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Javier Guerrero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen ubicacion y todo cerca
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El aire acondicionado no funcionaba correctamente y las toallas muy desgastadas
Stayed 1 night in Apr 2026
Verified

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas instalaciones, buena accesibilidad para personas en silla de ruedas
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Braulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Francis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bare needs. Very simple. No luxuries.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MARIA GUADALUPE ANDRADE

Liked: Cleanliness, staff & service, property conditions & facilities
Me gustó mucho el hotel
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Maria de Montserrat

Disliked: Staff & service, amenities
El personal muy desatentony el dueño del hotel nonrwsuelven nada
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente!!! Personal muy amable y considerado con las personas de la tercera edad. 🙂
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Excelente habitación
Stayed 1 night in Nov 2025
Verified

4/10 Poor

CARLOS

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
La habitación está en condiciones de regulares a mala,en el lavabo solo una llave funciona,las toallas deshilachadas,el cancel en las esquinas muy sucios y con bastante moo
Stayed 1 night in Oct 2025