See all properties

Portobelo Plaza de las Americas

3.5 star property
Hotel with free breakfast, a short walk to Spratt Bight Beach

Choose dates to view prices

Photo gallery for Portobelo Plaza de las Americas

Triple Room | In-room safe, bed sheets
Reception
Front of property
Front of property
Outdoor pool, pool umbrellas, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Room service
  • Breakfast included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Triple Room

In-room safe, bed sheets

Triple Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
In-room safe
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Standard Double Room

In-room safe, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
In-room safe
  • Sleeps 2
  • 1 Double Bed

Double Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
In-room safe
  • 5 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Similar properties

Twin Room | 1 bedroom, premium bedding, individually decorated, free WiFi

Prixma Hotel

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
9.2 out of 10, Wonderful, 76 reviews
Prixma Hotel

About the neighborhood

Map
Avenida Las Americas 1A-101, San Andrés, 880001

What's nearby

  • Spratt Bight Beach - 5 min walk - 0.3 miles
  • North End - 2 min drive - 1.3 miles
  • First Baptist Church - 5 min drive - 2.8 miles
  • San Andres Hill - 5 min drive - 2.8 miles
  • Island House Museum - 7 min drive - 3.9 miles

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 3 min drive

Restaurants

  • ‪El Peruano - ‬4 min walk
  • ‪Restaurante Bar Tico Tico - ‬6 min walk
  • ‪The Islander - ‬6 min walk
  • ‪Sandwich Qbano - ‬4 min walk
  • ‪Aquarius Bar-Restaurante - ‬5 min walk

About this property

Portobelo Plaza de las Americas

Hotel near Spratt Bight Beach
Consider a stay at Portobelo Plaza de las Americas and take advantage of a free breakfast buffet, a terrace, and laundry facilities. The on-site restaurant offers breakfast. Enjoy the gym, as well as activities like snorkeling. A bar and a business center are available to all guests.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Smoke-free premises, a banquet hall, and a 24-hour front desk
  • Luggage storage, tour/ticket assistance, and 1 meeting room
  • Concierge services and a front-desk safe
Room features
All 143 rooms feature comforts such as air conditioning, in addition to amenities like safes.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 1-inch flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Snorkeling

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 1-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Portobelo Plaza las Americas Hotel San Andres
Portobelo Plaza las Americas Hotel
Portobelo Plaza las Americas San Andres
Portobelo Plaza las Americas
Portobelo Plaza Las Americas
Portobelo Plaza de las Americas Hotel
Portobelo Plaza de las Americas San Andrés
Portobelo Plaza de las Americas Hotel San Andrés

Frequently asked questions

Does Portobelo Plaza de las Americas have a pool?

Yes, this property has an outdoor pool.

Is Portobelo Plaza de las Americas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Portobelo Plaza de las Americas?

Portobelo Plaza de las Americas doesn't offer parking.

What time is check-in at Portobelo Plaza de las Americas?

Check-in start time: 5:00 PM; Check-in end time: midnight.

What time is check-out at Portobelo Plaza de las Americas?

Check-out is at 1:00 PM.

Where is Portobelo Plaza de las Americas located?

Situated near the beach, this hotel is within a 10-minute walk of Spratt Bight Beach and Paintball San Andres. Coton Cay and North End are also within 1 mi (2 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Portobelo Plaza de las Americas Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 267 reviews
Rating 8 - Good. 87 out of 267 reviews
Rating 6 - Okay. 36 out of 267 reviews
Rating 4 - Poor. 21 out of 267 reviews
Rating 2 - Terrible. 18 out of 267 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10

Great hotel, people really nice and helpful
Stayed 3 nights in Apr 2024

10/10

Great service from all staff! Close proximity to restaurant and 8 minutes walk to beach!
Stayed 6 nights in Jul 2024

10/10

excellent service, clean, good food, near beach and restaurants
Stayed 4 nights in Jul 2022

10/10

Very friendly and efficient staff.
Stayed 4 nights in Jan 2024

10/10

Only a 4 min walk to the beach. Nice modern hotel, quiet as the rooms are away from the road. Nice pool in the courtyard. Breakfast very portion controlled but OK.
Stayed 14 nights in Jun 2024

8/10

Well located and remodeled. Breakfast was awesome.
Stayed 3 nights in Jul 2022

4/10

Smelly room bathroom , the room wasn’t ready on time , poor customer service from breakfast attendant,
Stayed 5 nights in Nov 2024

6/10

Last minute booking and didnt have an issue. Staff assited us above and beyond. And the room was nice and clean.
Stayed 1 night in Aug 2023

8/10

Nicer than the Place Latam had chosen for me named Apartamento Altamar i spent one night thereit was a nightmare and had to move to Portobello Thanks God
Stayed 3 nights in Sep 2022

10/10

A lot of construction on property
Stayed 5 nights in Aug 2022

8/10

I did enjoy my stay at the hotel, but I found very inconvenient that the restaurant is only open during the day and doesn’t have the dinner option, very often the places outside are very crowded with big lines to get some food and the hotel should have the option to eat in the restaurant.
Stayed 4 nights in Dec 2023

8/10

No Warm or hot water in the sink, hot water took about 5-7 minutes to get warm. Bathroom could use more shelves to put shower essentials. Breakfast could start at 0700. Staff was very friendly and helpful.
Stayed 3 nights in Mar 2024

6/10

The hotel is very central to everythign with minimal walkig distance. AVOID the restaurant - it's breakfast selection is extremely lackluster and most of it's restaurant crew is often cranky and unfriendly. If it wasn't for the restaurant I would give this hotel 5 stars.
Stayed 5 nights in Jul 2022

8/10

The staff were friendly and helpful. Half of them were native islanders who could good English. Quiet and air conditioning good. Excellent buffet breakfast include with good variety.Negative were the limited pool hours, 10am - 7pm and closed on Tuesdays for limited "maintenance", which is ridiculous. Needs ice machines and drinking water dispensers, though not generally available in Colombia.
Stayed 14 nights in Jan 2023

4/10

Poor management. Staff would knock on the door repeatedly waking us up to clean the room. No “do not disturb” sign available. Leaking bathroom and no toilet paper in receptions bathroom. A/C doesn’t work properly. Only good thing is the location.

6/10

Cleaning poor did not clean the room one day no cleaning supplies in the bathroom
Stayed 5 nights in Nov 2022

8/10

Stayed 3 nights in Mar 2025

10/10

Hotel muito bom , quartos limpos e modernos e com água quente Funcionários todos muitos educados na recepção. Com ctz ficaria novamente 👏👏👏
Stayed 5 nights in Feb 2025

10/10

Hotel é Maravilhoso, Atendimento do pessoal da recepção é é excelente , os quartos novos , cama confortável, tem ÁGUA QUENTE no chuveiro, limpeza impecável , ótima localização pertinho de tudo , rua principal, piscina bem grande e moderna… Com Certeza quando voltar a San Andres me hospedarei no Portobelo novamente.
Stayed 5 nights in Feb 2025

10/10

Stayed 3 nights in Dec 2024

6/10

A acomodação na suíte no final do corredor foi boa: quarto amplo, cama confortável, bom ar-condicionado. O hotel costumava estar sempre muito cheio. Fazia longas filas no café da manhã.
Stayed 4 nights in Dec 2024

8/10

Foi boa no geral.
Stayed 4 nights in Nov 2024

10/10

Estuvimos en una suite! Mucho espacio! Muy cómodo! El desayuno súper completo y rico! La verdad nos fue muy bien
Stayed 3 nights in Oct 2024

2/10

Stayed 3 nights in Oct 2024

6/10

Hotel was clean and the breakfast was acceptable. Some of the staff comes off as a bit bothered and inconvenienced when approached but overall it was a nice stay.
Stayed 6 nights in Oct 2024