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Hotel Portobelo beach

3.0 star property
Beach hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Portobelo beach

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Superior Quadruple Room | Bed sheets
Reception
On the beach
Near Spratt Bight Beach, Portobelo Beach offers a warm welcome with a breakfast buffet, international cuisine at Terraza Portobelo, and refreshing cocktails at the bar. Unwind on the picturesque terrace or take care of essentials with dry cleaning/laundry services and luggage storage.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room Standard

Bed sheets

Double Room Standard

  • 20 sq m
  • Sleeps 2

View all photos for Triple Room Standard

Bed sheets

Triple Room Standard

  • 32 sq m
  • Sleeps 3

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

  • 32 sq m
  • Sleeps 4

View all photos for Standard Double Room

Standard Double Room | Bed sheets

Standard Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Superior Triple Room | Bed sheets

Superior Triple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Bed sheets

Superior Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

About the neighborhood

Map
Ave. Colombia # 5 A - 69, San Andrés, San Andres y Providencia, 880001

What's nearby

  • Spratt Bight Beach - 5 min walk - 0.3 miles
  • North End - 2 min drive - 1.3 miles
  • San Andres Hill - 5 min drive - 2.8 miles
  • Island House Museum - 7 min drive - 3.9 miles
  • Islote Sucre - 35 min drive - 2.4 miles

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 1 min drive

Restaurants

  • ‪Juan Valdez Café - ‬1 min walk
  • ‪the islander - ‬4 min walk
  • ‪Sea Watch Caffe - ‬6 min walk
  • ‪Cocteleria Los Caleñitos - ‬6 min walk
  • ‪El Peruano - ‬2 min walk

About this property

Hotel Portobelo beach

Hotel near Spratt Bight Beach
You can look forward to a free breakfast buffet, a bar, and a restaurant at Hotel Portobelo beach.
Other perks include:
  • A 24-hour front desk, a front-desk safe, and smoke-free premises
Room features
All guestrooms at Hotel Portobelo beach offer comforts such as air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and toilet paper
  • 2-inch flat-screen TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Terraza Portobelo

Things to do

  • Stereo

Conveniences

  • 24-hour front desk
  • Safe at front desk

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • No plastic water bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 2-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Portobelo Beach Hotel San Andres
Portobelo Beach Hotel
Portobelo Beach San Andres
Portobelo San Andres Island
Portobelo Beach Hotel
Portobelo Beach San Andrés
Portobelo Beach Hotel San Andrés

Frequently asked questions

Is Hotel Portobelo beach pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Portobelo beach?

Check-in start time: 5:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Portobelo beach?

Check-out is at 1:00 PM.

Where is Hotel Portobelo beach located?

Nestled on the beach, this San Andrés hotel is within a 10-minute walk of Spratt Bight Beach and Letrero I love San Andrés. Marina Toninos - Dock and Paintball San Andres are also within 15 minutes.

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Reviews

Hotel Portobelo beach Reviews

7.2

Good

7.6

Cleanliness

8.2

Location

7.2

Staff & service

7.4

Eco-friendliness

6.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 85 reviews
Rating 8 - Good. 29 out of 85 reviews
Rating 6 - Okay. 23 out of 85 reviews
Rating 4 - Poor. 8 out of 85 reviews
Rating 2 - Terrible. 7 out of 85 reviews

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean front hotel! Staff was attentive and helpful. I would definitely stay here again
Stayed 4 nights in Dec 2023

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and very good property.
Stayed 3 nights in Apr 2023

8/10 Good

Justin

Location is perfect. Walk out the front door and you’re on the beach. Staff member Daphne was amazingly helpful and very sweet compared to the majority of the locals on the island.
Stayed 1 night in Sep 2022

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Location! Location! Location! Just across the boulevard is the best beach in San Andres. Best restaurants in the Island are near by and all the touristic services and attractions including the best shopping areas. Excellent boutique hotel with a great staff.
Stayed 6 nights in Jun 2023

6/10 Okay

GUY

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small
Stayed 4 nights in Nov 2024

6/10 Okay

Todd

It is currently closed so we stayed at their sister hotel next door. It made for an odd start to the vacation but was fine.
Stayed 3 nights in Dec 2022

4/10 Poor

Taigo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wi-Fi in the room didn’t work only in the lobby. Water was leaking in the room from the roof while I was sleeping. Me and my family had to move to another room due to water leak from the rain. Building is old l, it needs to be remodeled. Staff was great, breakfast was good. I will definitely go back to San Adres Colombia but won’t stay at this hotel. I do not recommend.
Stayed 4 nights in Jul 2023

4/10 Poor

Luz

Disliked: Property conditions & facilities
Muestran fotos q no son. Escojimos un portobelo en fotos y cuando llegamos nos enviaron a otro totalmente diferente
Stayed 3 nights in Sep 2024

8/10 Good

joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención muy buena y todo céntrico para moverse y disfrutar de la isla
Stayed 2 nights in Aug 2024

10/10 Excellent

fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bueno. Atencion, habitaciones, servicios, comida.
Stayed 3 nights in Apr 2024

6/10 Okay

Rodrigo

Liked: Cleanliness, room comfort

Não vale a pena

Acomodação bem localizada com ótimo café da manhã. Contudo, o banheiro tinha um cheiro péssimo de esgoto que saía da água e do ralo, o box era encardido e os atendentes eram desorganizados.
Stayed 2 nights in Jan 2024

8/10 Good

Henry

Liked: Staff & service
Un sitio solo para ir a dormir. No cuenta con room service y se deben cumplir ciertas reglas no tan normales para que le hagan aseo a la habitacion.
Stayed 4 nights in Dec 2023

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 9, voltaria com certeza.

Muito boa experiência, atendimento excelente, ótima localização, café da manhã justo, porém o Wi-Fi não funciona no quarto e mais ou menos na área comum. Estabelecimento precisa de alguns ajustes. Nota 9. Voltaria com certeza!
Stayed 6 nights in Dec 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
disfrutamos mucho la estadía
Stayed 3 nights in Aug 2023

6/10 Okay

james Arnold

It shows pictures on the beach and it is not on the beach. It is separated by a walk way. Also if you need an elevator you have to ask for the convention center hotel part! The buffet is eggs, sliced cold ham, arepas, sausage, 2-cheeses, watermelon, pineapple, catelope, it varried during our 4-days, desert a piece of banana cake, cake with small coating chocolate. Drinks, coffee, chocolate, juice. Air conditioning was fabulous and beds in two different rooms were excellent. Water was nice and hot it takes a while to arrive but be careful it can be scalding hot. Toilet were new types. Had in room safes. The convention center hotel room even had a PBX in room phone. Overall l would recommend and return. The local water is not drinkable! They had water in their included small refrigerator. The playa is processed fine sand into a beach which is right in front of the hotel. The rest of the island is hard corals.
Stayed 4 nights in Jun 2023

4/10 Poor

Patrik

Disliked: Property conditions & facilities, room comfort

Undvik

Den enda fördelen med hotellet är läget. Fullkomligt klaustrofobiska rum utan ett uns av trivsel. Knappt varmvatten o inget fönster. Givet priset ett av de sämsta ställen jag bott på
Stayed 2 nights in Feb 2023

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem simples

Pelo preço foi razoável, a parte boa é que tinha água quente, de resto achei bem simples, mas uma localização boa também
Stayed 1 night in Oct 2022

6/10 Okay

Nidya

Disliked: Staff & service
El trato al turista es pésimo, pagué por el beach desde Febrero y cuando llegué le dije a la recepcionista que tenía una reserva paga y me grita muy grosera que no,que me habían trasladado al centro, a lo cuál me negué a aceptar y ella súper brava y grosera conmigo le tocó aceptarme. Las instalaciones requieren mantenimiento, lo bueno es la ubicación del hotel, los restaurantes que están al lado la comida buena aunque costosa
Stayed 5 nights in Jun 2022

2/10 Terrible

Harold Fajardo

Liked: Cleanliness
Disliked: Staff & service, amenities
La atencion del personal de recepcion desde el check in hasta el check out fue deprimente, grosera y abusiva no cumplen los horarios de entrega de habitacion y no disponen de agua en los baños y tampoco con personal para solucionar los temas de mantenimiento
Stayed 3 nights in Feb 2022

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La encuesta de calidad que solicita el hotel debería poder enviarse anónima y no como parte del proceso de checkout
Stayed 4 nights in Feb 2022

8/10 Good

Meli

Liked: Cleanliness, staff & service, property conditions & facilities
SI tiene agua caliente, jamás nos faltó agua ni había mal olor como decían algunos. La ubicación es perfecta. Nuestra reserva estuvo registrada bien y conforme el precio que decía Expedia. El menú ejecutivo es abundante y a un px razonable. El aire acondicionado funciona bien. El wifi anda bien pero sólo en el lobby y restaurant. No se abren las ventanas que tienen vista al mar y las del otro lado si abren pero solo 10 cm. Falta limpieza en algunos lugares de la habitación, sobre todo en los rincones y bajo la cama. Sí volvería.
Stayed 13 nights in Jan 2022

6/10 Okay

mayerly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
La ubicación es insuperable, peroooo el recinto no cumple con las expectativas de la isla… nos tocó una habitación sin ventanas, era como cárcel. No le entraba ni una luz y no había un lugar para que se secara verdaderamente la ropa.
Stayed 2 nights in Dec 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing trip! Totally family friendly. Awesome beaches side excursions and activities. Sea View is tops in my book!! Well run and family friendly!!
Stayed 1 night in Aug 2021

4/10 Poor

Luis A

Disliked: Staff & service, property conditions & facilities

Decepcionado

Los empleados del restaurante son lentos pero lentos y olvidados, un mal servicio. De lo demás normal.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Only complaint is that they often don’t have the type of room you booked available when you arrive for check-in. Have stayed here 3 times, this has happened twice. But it’s a nice place in a good location, with good breakfast.
Stayed 3 nights in May 2021

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