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Hotel Portobelo beach

Property class: 3

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Photo gallery for Hotel Portobelo beach

A poolside area with chairs and tables, palm trees, and a view of the ocean. - Hotel Portobelo beach (San Andrés)
A reception area with a curved white desk, two abstract paintings, a laptop, a wicker chair, and a large potted plant. - Hotel Portobelo beach (San Andrés)
A beach pathway leading to a beach area with a view of the ocean and a distant island. - Hotel Portobelo beach (San Andrés)
A restaurant with multiple tables and chairs, some with woven placemats and pens in holders. - Hotel Portobelo beach (San Andrés)
A hotel room with two beds, a glass table, and a view of palm trees and the ocean. - Hotel Portobelo beach (San Andrés)
Located close to Spratt Bight Beach, Hotel Portobelo beach provides a free breakfast buffet, a bar, and a restaurant.

Reviews

7.0 out of 10
Good

Popular amenities

  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room Standard

Bed sheets

Double Room Standard

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room Standard

Bed sheets

Triple Room Standard

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room Standard

Bed sheets

Quadruple Room Standard

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Double Room

A hotel room with a bed, a nightstand, a wooden headboard, a door, and a curtain.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

A hotel room with two beds, a wardrobe, a chair, a desk, and a bathroom visible through an open door.

Family Triple Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

A hotel room with two beds, a glass table, and a view of palm trees and the ocean.

Family Quadruple Room

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

About the neighborhood

Located in San Andrés, Hotel Portobelo beach is on the beach. Letrero I love San Andrés and First Baptist Church are local landmarks, and some of the area's attractions include Cultural Center Dock and San Andrés Botanical Garden. Looking to get your feet wet? Scuba diving and snorkeling adventures can be found near the property. Visit our San Andrés travel guide
Map
Ave. Colombia # 5 A - 69, San Andrés, San Andres y Providencia, 880001

What's nearby

  • A beach with palm trees, a yellow building, and white beach umbrellas.
    Spratt Bight Beach
    5 min walk - 0.3 miles
  • Paintball San Andres
    8 min walk - 0.4 miles
  • Letrero I love San Andrés
    9 min walk - 0.5 miles
  • Cultural Center Dock
    12 min walk - 0.7 miles
  • Marina Toninos - Dock
    12 min walk - 0.7 miles

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    1 min drive

Restaurants

  • the islander
    4 min walk
  • El Peruano
    2 min walk
  • Juan Valdez Café
    1 min walk
  • Artigiani Gelato & Bubble Waffles
    3 min walk
  • Sea Watch Caffe
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Terraza Portobelo

Things to do

  • Stereo

Conveniences

  • 24-hour front desk
  • Safe at front desk

Outdoors

  • On the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • Designated smoking areas
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hotel Portobelo beach pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Portobelo beach?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Portobelo beach?

Check-out is at noon.

Where is Hotel Portobelo beach located?

Nestled on the beach, this San Andrés hotel is within a 5-minute walk of Main Beach and Spratt Bight Beach. San Andrés Playa Grande Beach and Letrero I love San Andrés are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Portobelo beach Reviews

7.0

Good

7.6

Cleanliness

8.2

Location

7.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 88 reviews
Rating 8 - Good. 31 out of 88 reviews
Rating 6 - Okay. 23 out of 88 reviews
Rating 4 - Poor. 8 out of 88 reviews
Rating 2 - Terrible. 8 out of 88 reviews

Reviews

Verified review

8/10 Good

JUAN C.

Liked: Cleanliness, amenities, property conditions & facilities
It was good, fair for the amount paid, great location, breakfast was fine
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very unclean, we usually dont compain but this property should not even be on expedia . The doors do not have proper locks, the small fridge had half drank drinks from previous guests, the pillow cases were soiled, we found blood and hair on the walls, there was mould on the ceiling and the shower was very very unclean. The room rate is triple what it should be and the street noise at night is deafening especially since the windows are paper thin. Not a good place for family at all
Stayed 11 nights in Aug 2026
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean front hotel! Staff was attentive and helpful. I would definitely stay here again
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and very good property.
Stayed 3 nights in Apr 2023
Verified review

8/10 Good

Justin

Location is perfect. Walk out the front door and you’re on the beach. Staff member Daphne was amazingly helpful and very sweet compared to the majority of the locals on the island.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Location! Location! Location! Just across the boulevard is the best beach in San Andres. Best restaurants in the Island are near by and all the touristic services and attractions including the best shopping areas. Excellent boutique hotel with a great staff.
Stayed 6 nights in Jun 2023
Verified review

6/10 Okay

Todd

It is currently closed so we stayed at their sister hotel next door. It made for an odd start to the vacation but was fine.
Stayed 3 nights in Dec 2022
Verified review

6/10 Okay

GUY

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very small
Stayed 4 nights in Nov 2024
Verified review

4/10 Poor

Taigo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wi-Fi in the room didn’t work only in the lobby. Water was leaking in the room from the roof while I was sleeping. Me and my family had to move to another room due to water leak from the rain. Building is old l, it needs to be remodeled. Staff was great, breakfast was good. I will definitely go back to San Adres Colombia but won’t stay at this hotel. I do not recommend.
Stayed 4 nights in Jul 2023
Verified review

6/10 Okay

james Arnold

It shows pictures on the beach and it is not on the beach. It is separated by a walk way. Also if you need an elevator you have to ask for the convention center hotel part! The buffet is eggs, sliced cold ham, arepas, sausage, 2-cheeses, watermelon, pineapple, catelope, it varried during our 4-days, desert a piece of banana cake, cake with small coating chocolate. Drinks, coffee, chocolate, juice. Air conditioning was fabulous and beds in two different rooms were excellent. Water was nice and hot it takes a while to arrive but be careful it can be scalding hot. Toilet were new types. Had in room safes. The convention center hotel room even had a PBX in room phone. Overall l would recommend and return. The local water is not drinkable! They had water in their included small refrigerator. The playa is processed fine sand into a beach which is right in front of the hotel. The rest of the island is hard corals.
Stayed 4 nights in Jun 2023
Verified review

8/10 Good

Jorge

Le falto un poco más de mantenimiento de limpieza y poner más conectores para cargar los celulares
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Luz

Disliked: Property conditions & facilities
Muestran fotos q no son. Escojimos un portobelo en fotos y cuando llegamos nos enviaron a otro totalmente diferente
Stayed 3 nights in Sep 2024
Verified review

8/10 Good

joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención muy buena y todo céntrico para moverse y disfrutar de la isla
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bueno. Atencion, habitaciones, servicios, comida.
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Rodrigo

Liked: Cleanliness, room comfort

Não vale a pena

Acomodação bem localizada com ótimo café da manhã. Contudo, o banheiro tinha um cheiro péssimo de esgoto que saía da água e do ralo, o box era encardido e os atendentes eram desorganizados.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Henry

Liked: Staff & service
Un sitio solo para ir a dormir. No cuenta con room service y se deben cumplir ciertas reglas no tan normales para que le hagan aseo a la habitacion.
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nota 9, voltaria com certeza.

Muito boa experiência, atendimento excelente, ótima localização, café da manhã justo, porém o Wi-Fi não funciona no quarto e mais ou menos na área comum. Estabelecimento precisa de alguns ajustes. Nota 9. Voltaria com certeza!
Stayed 6 nights in Dec 2023
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
disfrutamos mucho la estadía
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

Patrik

Disliked: Property conditions & facilities, room comfort

Undvik

Den enda fördelen med hotellet är läget. Fullkomligt klaustrofobiska rum utan ett uns av trivsel. Knappt varmvatten o inget fönster. Givet priset ett av de sämsta ställen jag bott på
Stayed 2 nights in Feb 2023
Verified review

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bem simples

Pelo preço foi razoável, a parte boa é que tinha água quente, de resto achei bem simples, mas uma localização boa também
Stayed 1 night in Oct 2022
Verified review

6/10 Okay

Nidya

Disliked: Staff & service
El trato al turista es pésimo, pagué por el beach desde Febrero y cuando llegué le dije a la recepcionista que tenía una reserva paga y me grita muy grosera que no,que me habían trasladado al centro, a lo cuál me negué a aceptar y ella súper brava y grosera conmigo le tocó aceptarme. Las instalaciones requieren mantenimiento, lo bueno es la ubicación del hotel, los restaurantes que están al lado la comida buena aunque costosa
Stayed 5 nights in Jun 2022
Verified review

2/10 Terrible

Harold Fajardo

Liked: Cleanliness
Disliked: Staff & service, amenities
La atencion del personal de recepcion desde el check in hasta el check out fue deprimente, grosera y abusiva no cumplen los horarios de entrega de habitacion y no disponen de agua en los baños y tampoco con personal para solucionar los temas de mantenimiento
Stayed 3 nights in Feb 2022
Verified review

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La encuesta de calidad que solicita el hotel debería poder enviarse anónima y no como parte del proceso de checkout
Stayed 4 nights in Feb 2022
Verified review

8/10 Good

Meli

Liked: Cleanliness, staff & service, property conditions & facilities
SI tiene agua caliente, jamás nos faltó agua ni había mal olor como decían algunos. La ubicación es perfecta. Nuestra reserva estuvo registrada bien y conforme el precio que decía Expedia. El menú ejecutivo es abundante y a un px razonable. El aire acondicionado funciona bien. El wifi anda bien pero sólo en el lobby y restaurant. No se abren las ventanas que tienen vista al mar y las del otro lado si abren pero solo 10 cm. Falta limpieza en algunos lugares de la habitación, sobre todo en los rincones y bajo la cama. Sí volvería.
Stayed 13 nights in Jan 2022
Verified review

6/10 Okay

mayerly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
La ubicación es insuperable, peroooo el recinto no cumple con las expectativas de la isla… nos tocó una habitación sin ventanas, era como cárcel. No le entraba ni una luz y no había un lugar para que se secara verdaderamente la ropa.
Stayed 2 nights in Dec 2021