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Hotel Toné by On vacation

Property class: 3

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Photo gallery for Hotel Toné by On vacation

A beach with clear turquoise waters, palm trees, and a sandy shore. - Hotel Toné by On vacation (San Andrés)
A buffet with various food options including cereal, pasta, and vegetables. - Hotel Toné by On vacation (San Andrés)
A modern living room with a sectional sofa, a coffee table, and potted plants. - Hotel Toné by On vacation (San Andrés)
A multi-story hotel with a modern design, featuring a curved facade and a pool area with palm trees. - Hotel Toné by On vacation (San Andrés)
A hotel room with a bed, a window with a view of the sea, and an air conditioning unit. - Hotel Toné by On vacation (San Andrés)
Close to Spratt Bight Beach, Hotel Toné by On vacation provides a free breakfast buffet, a bar, and a restaurant.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Air conditioning
  • Bar
  • Housekeeping

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room

A hotel room with a large bed, wooden headboard, and a blue and white patterned bedspread.

Standard Double Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

A hotel room with two beds, each with a patterned bedspread, wooden headboards, and wall-mounted lamps.

Family Triple Room

  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room

A hotel room with two beds, a large window, and a wooden ceiling.

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Twin Room Standard with Panoramic View

Bed sheets

Twin Room Standard with Panoramic View

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room Standard with Panoramic View

A hotel room with two beds, each with a patterned bedspread, a wooden headboard, and wall-mounted lights.

Triple Room Standard with Panoramic View

  • 28 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Quadruple Room Standard

A hotel room with three beds, wooden headboards, and a wooden floor.

Quadruple Room Standard

  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Located in San Andrés, Hotel Toné by On vacation is on the beach. Letrero I love San Andrés and First Baptist Church are local landmarks, and some of the area's activities can be experienced at Marina Toninos - Dock and Paintball San Andres. Cultural Center Dock and San Andrés Botanical Garden are also worth visiting. Visit our San Andrés travel guide
Map
Avenida Colombia # 5A-103 vía peatonal, San Andrés, San Andres y Providencia, 880001

What's nearby

  • A beach with palm trees, a yellow building, and white beach umbrellas.
    Spratt Bight Beach
    3 min walk - 0.2 miles
  • Paintball San Andres
    8 min walk - 0.4 miles
  • Cultural Center Dock
    11 min walk - 0.6 miles
  • Marina Toninos - Dock
    11 min walk - 0.6 miles
  • Letrero I love San Andrés
    11 min walk - 0.6 miles

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    1 min drive

Restaurants

  • the islander
    6 min walk
  • El Peruano
    1 min walk
  • Juan Valdez Café
    3 min walk
  • Artigiani Gelato & Bubble Waffles
    2 min walk
  • Sea Watch Caffe
    4 min walk

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  • Breakfast included
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Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Evening entertainment
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 4-inch LCD TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit
Property Registration Number 28592

We should mention

There is no hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Hotel Toné by On vacation have a pool?

Yes, this property has an outdoor pool.

Is Hotel Toné by On vacation pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Toné by On vacation?

Check-in start time: 5 PM; Check-in end time: midnight.

What time is check-out at Hotel Toné by On vacation?

Check-out is at 1 PM.

Where is Hotel Toné by On vacation located?

Nestled on the beach, this San Andrés hotel is within a 10-minute walk of Spratt Bight Beach and Letrero I love San Andrés. Marina Toninos - Dock and Coton Cay are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Toné by On vacation Reviews

5.2

5.2

Cleanliness

7.6

Location

5.2

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 7 out of 69 reviews
Rating 8 - Good. 13 out of 69 reviews
Rating 6 - Okay. 12 out of 69 reviews
Rating 4 - Poor. 15 out of 69 reviews
Rating 2 - Terrible. 22 out of 69 reviews

Reviews

Verified review

2/10 Terrible

Francie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 4 nights in Jun 2022
Verified review

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful and misleading

The worst hotel ive ever stayed in and what's more, the photographs are totally misleading. The maintenence of the building is poor, the cleanliness is even worse, the bathroom had no hot water, the windows are filthy and the wifi doesnt work in the room, which are also hot as there's a gap in the wall for the hot air to enter into. Such a shame as it has a great location and the misleading pgotograghs show this and the hotel in much better condition. Avoid like the plague!
Stayed 3 nights in Dec 2024
Verified review

6/10 Okay

Charles

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Caro demais para o que oferece.

O único ponto positivo doi ficar de frebte para o mar. Café da manha sem variedade diarias e pouquissimas opções . Não tem frigobar, não wifi e não tem agua gelada. Frigobar é indispensável para este lugar em que não há tratamento de agua. Internet também é indispensável por se tratar de uma ilha turística e as pessoas virem de diversos lugares do mundo e precusliarem de uma boa conexão.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendable

Me fue muy bien La comida muy abundante, y sabrosa
Stayed 6 nights in Jan 2022
Verified review

2/10 Terrible

Xiomara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comentario

Pesimo el hotel , olia a humedad, los empleados eran mala clases, la comida era rutinaria y maluca y habia q rogarles hasta para q le prestaran una toalla a uno. Q mal servicio y q lugar tan desagradable.
Stayed 4 nights in Mar 2019
Verified review

8/10 Good

EDUARDO

Liked: Cleanliness, room comfort

Satisfacción media

El Hotel está muy bien ubicado, la mayoría de los empleados son formales pero algunos tratan es como de regañar cuando uno pregunta algo o pide algo, especialmente en el Bar y Restaurante. La ubicación del l Restaurante no es la mejor y la variedad alimenticia es mínima. Las instalaciones del Hotel deberían estar en mejores condiciones, pues generalmente mantiene lleno pero no le hacen el mantenimiento adecuado. Me pareció Excelente el manejo que le dan a la guardada de los equipajes después del check out.
Stayed 4 nights in Mar 2019
Verified review

4/10 Poor

Zulma

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy malo, desde la atención, la comida, la habitación, todo malo, no hay exepciones.
Stayed 3 nights in Mar 2019
Verified review

4/10 Poor

Mariusz

Disliked: Cleanliness, staff & service, property conditions & facilities

Close to beach

Terrible condition Hotel comparing to Tiuna(how come Tiuna is lower rated I do not know). Service horrible, room cleaning not done properly, towels not there(need to ask for it), replacement the same. Safe has been broken, lock to door also as well as airconditioning. I have been travelling many times around Latin America and Carrabeans and this is by far the lowest point you can go to. I am surprised it is even taken by such respectable website as EXPEDIA
Stayed 4 nights in Apr 2018
Verified review

2/10 Terrible

GLORIA

Disliked: Cleanliness, staff & service, property conditions & facilities

NO VAYAS A ESTE HOTEL

Este es el.peor hotel que hemos tomado tanto que nos cambiamos para otro el hotel vs el.precio es una un engaño ESTA MUY SUCIO MUCHÍSIMA GENTE NO HAY AIRE SÓLO VENTILADOR EL los últimos pisos el.piso es.pintado todo se encuentra en pésimo estado...era nuestro aniversario y fue un caos...no es un hotel para el precio que cobran
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

LINA

Liked: Staff & service, property conditions & facilities, room comfort
Realmente yo lo pasé muy bien la atención fue buena en especial una chica de servicio. Al cliente de nombre DANIELA BENÍTEZ muy preocupada por la atención personas como ella hacen grande una empresa muy agradecida
Verified review

8/10 Good

Gonzalo

Liked: Staff & service, property conditions & facilities, room comfort

bueno

si puede esperar 1 hora la entrega de su habitación y lleva toallas, ese hotel es para usted. la comida y ubicación buena
Stayed 3 nights in Jul 2017
Verified review

2/10 Terrible

Luis Alberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PÉSIMO

Muy mal no hay toallas demasiada humedad me arrepiento de haber elegido ese mal hotel
Verified review

8/10 Good

Paulo Sérgio

Liked: Cleanliness
O hotel é grande mas sem muito conforto.
Verified review

4/10 Poor

RUBEN DARIO

Disliked: Property conditions & facilities, room comfort

Muy regular

La habitacion asignada no tenia aiere acondicionado
Verified review

2/10 Terrible

bogdan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable para una categoria de 150 dolares.

Un asco el comedor y el hotel en general.. es de categoria 70 dolares y no de 150 dolares. No recomendable que lo ofrezcan en su sitio web y menos ofreciendo descuento. Ya que sigue siendo una estafa o un engaño
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Realmente es lo que esparamos por el precio, me decepcionó un poco los baños de las areas publicas ,muy sucios y descuidados , la habitacion con exelente vista al mar pero de poco sirve cuando el vidrio esta totalmente sucio por fuera y no se puede ver el paisaje, la comida deliciosa !
Verified review

6/10 Okay

Juan Carlos

Falta mejorar el servicio de aire acondicionado en habitacion.
Verified review

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities

vacaciones en san andres

En general me fue bien conoci muchos lugares y la estancia en el hotel no fue mala
Verified review

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente, super todo

excelente, super
Verified review

4/10 Poor

Caracol

Disliked: Staff & service, room comfort

TerrIble staff

The check in was terrible beacuse their system doesnt updated in the same day. Because of this, we had to wait more than 2 hours. They even required for a deposit, eventhough the reservation was already paid
Verified review

2/10 Terrible

Mery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

UNA PORQUERIA EN GENERAL

Este es el peor hotel donde me he hospedado. Desde de que uno entra a la recepción se siente calor y un mal olor general por todas partes del hotel. El aire acondicionado no servía, toco solicitar un ventilador a la habitación. El agua sale salada en los baños. No hay toallas, toca esperar que laven las de los huéspedes que hacen check out de cada dia. La comida mal presentada, sin variedad, todos los días lo mismo. El hotel necesita mantenimiento y remodelación. La piscina sucia con el agua turbia. Los licores horrorosos. Una empresa como HOTELES.COM no debiera ofrecer este hotel.
Verified review

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy pero MUUUYY basico

Es un hotel MUY PERO MUY Básico. Con varios puntos por mejorar como condiciones de la habitacion. Funcionamiento del aire acondicionado, en nuestra habitacion no lo arreglaron nunca a pesar de haber sido solicitado 3 veces. Ventilacion natural imposible. Olor permanente a alcantarilla. Ducha y lavamanos con agua salada y en regular estado.Variedad en el menú. Funcionamiento y condiciones de los ascensores.Atención de algunas personas en el mostrador principal. Como recomendacion a futuros huespedes. Si puede pagar tan solo un poco mas busque un hotel mejor. Aca lo que se obtiene es realmente poco por lo que se paga.Vale la pena si piensa estar todo el dia por fuera de la habitacion, comer solo en pocas ocasiones en el hotel; y si es paciente para aguantar el agua salada en la ducha; el olor de los baños; el flujo de los ascensores y el calor cuando no funciona el aire.
Verified review

10/10 Excellent

Fabio nelson

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Bien pero muy mala la atancion del personal
Verified review

2/10 Terrible

Luciana

Disliked: Cleanliness, room comfort

Boa Localização, estrutura Ruim

Hotel bem localizado, mas infraestrutura muito Tuin. Chuveiro so tema agua fria. A recepção muito atenciosa.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location bad service

Room conditions very poor air conditioning not working