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Hotel Arena Blanca

Property class: 3.5

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Photo gallery for Hotel Arena Blanca

A resort pool surrounded by lush tropical vegetation and a multi-story building with balconies. - Hotel Arena Blanca (San Andrés)
A modern gym with various exercise equipment, large windows, and a clean, spacious layout. - Hotel Arena Blanca (San Andrés)
A resort with a pool, beach, and ocean view. - Hotel Arena Blanca (San Andrés)
A multi-story hotel with balconies, a pool area, and a beach view. - Hotel Arena Blanca (San Andrés)
A modern interior with wicker furniture, a wooden table with a vase, and large windows offering a view of greenery outside. - Hotel Arena Blanca (San Andrés)
Spratt Bight Beach is located near Hotel Arena Blanca, which provides a free breakfast buffet, a poolside bar, and a free daily manager's reception. Treat yourself to a massage at the onsite spa. The on-site restaurant, RESTAURANTE ALCATRAZ, offers breakfast, lunch, dinner, and pool views. Free WiFi in public areas is available to all guests, along with a terrace and a coffee shop/cafe.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room

A hotel room with a bed, bedside table, lamp, and a painting of flowers. There's a balcony with a view of the ocean.

Double Room

  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 3

View all photos for Standard Quadruple Room

A hotel room with two beds, a balcony with a table and chairs, and a view of a building.

Standard Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

A hotel room with a bed, two bedside lamps, a painting of flowers, a balcony with a table and chairs, and a view of the sea and buildings.

Standard Double Room

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with two beds, a painting on the wall, a window with a view of buildings and the sea, and a telephone on the nightstand.

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Double Room, Jetted Tub

A hotel room with a large bed, a desk with a chair, a television, and a painting on the wall.

Junior Double Room, Jetted Tub

  • Bay view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

Premium bedding, down comforters, in-room safe, desk

Room Standard

  • 35 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with a large bed, a desk with a chair, a painting on the wall, and a view of the city.

Superior Double Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in San Andrés, Hotel Arena Blanca is in the city center and near the beach. Letrero I love San Andrés and First Baptist Church are local landmarks, and some of the area's activities can be experienced at Marina Toninos - Dock and Paintball San Andres. Traveling with kids? Consider Cultural Center Dock and San Andrés Botanical Garden. Take an opportunity to explore the area for water adventures such as boat tours. Visit our San Andrés travel guide
Map
Calle 2 No. 1 - 51, Punta Hansa, San Andrés, San Andres y Providencia

What's nearby

  • A beach with palm trees, a yellow building, and white beach umbrellas.
    Spratt Bight Beach
    5 min walk - 0.3 miles
  • Cultural Center Dock
    3 min walk - 0.2 miles
  • Marina Toninos - Dock
    3 min walk - 0.2 miles
  • Paintball San Andres
    8 min walk - 0.5 miles
  • Letrero I love San Andrés
    2 min drive - 1.1 miles

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    7 min drive

Restaurants

  • Cafecafé
    4 min walk
  • the islander
    18 min walk
  • Seaweed
    8 min walk
  • Mintii
    8 min walk
  • Acuarius Restaurante Bar
    13 min walk

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Superior Room, Sea View
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  • Restaurant
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • RESTAURANTE ALCATRAZ

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Outdoor pool (guest access)
  • Playground
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center (151 square feet of space)

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2000
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 11 years old are not allowed in the swimming pool without adult supervision
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Arena Blanca have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 9:00 AM–6:00 PM.

Is Hotel Arena Blanca pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Arena Blanca?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Arena Blanca?

Check-out is at 1 PM.

Does Hotel Arena Blanca provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Hotel Arena Blanca?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Arena Blanca located?

This family-friendly San Andrés hotel is located near the beach, within a 10-minute walk of Cultural Center Dock and Spratt Bight Beach. Coton Cay and Marina Toninos - Dock are also within 10 minutes.

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Reviews

Hotel Arena Blanca Reviews

7.8

Good

8.6

Cleanliness

8.2

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 90 out of 234 reviews
Rating 8 - Good. 76 out of 234 reviews
Rating 6 - Okay. 37 out of 234 reviews
Rating 4 - Poor. 14 out of 234 reviews
Rating 2 - Terrible. 17 out of 234 reviews

Reviews

Verified review

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were excellent! Our room was so comfortable and very clean. The food was spectacular 😋🙏
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food great pool great location
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great ,location is perfect and walkable to almost everywhere .
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time in San Andres and the hotel was great quiet and relax . Also staff member from door like Mike and Diane in front desk were so kind and helpful at all times making my trip easy and make me extend few days more at San Andres and the property . I definitely come back son to San Andres and to Arena Blanca soon.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was warm and welcoming. Room was phenomenal with a balcony. Close to activities, the beach and food establishments. Whatever you need? The hotel offers it.
Stayed 5 nights in Aug 2024
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, sand on the bottom is very unique. the temperature was nice, there is a fun water slide, and 3 different waterfalls. Food was nice, always a choice of different meats, rice and vegetables. fresh fruit, desert and juices.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Ycelso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in San Andres, you have to go there. Excellent food. Lovely pools. Perfect.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Nubia Almeida

Good!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place no issues
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

María jesus

I don't like food.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two pools. The main pool was like a beach, with sand both in and out of the water.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities
Staff are friendly and the food is delicious!
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, courteous and very helpful and knowledgeable. There was one restaurant at the hotel with limited menu options.
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Mar 2023
Verified review

2/10 Terrible

Nelson Mario

Disliked: Staff & service, amenities
Terrible front desk staff.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Luis Antonio Ponton

Liked: Cleanliness, staff & service, property conditions & facilities
Kindness
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Rann

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem was the pool closed at 6
Stayed 3 nights in Jan 2024
Verified review

6/10 Okay

Olivette

Disliked: Staff & service
Limited English speaking sta
Stayed 3 nights in Mar 2024
Verified review

2/10 Terrible

Ricky Allen Bolick

Disliked: Cleanliness, staff & service
I am extremely disappointed with my recent stay. I had stayed at this location before and enjoyed it, but this experience was completely unacceptable from start to finish. The first issue happened at check-in when staff gave my fiancé a difficult time checking in. Things only got worse from there. On Friday night, there was no hot water. I attempted to address the issue with staff, but no one seemed to care or provide any meaningful assistance. Unfortunately, the hot water issue continued throughout the stay. The most serious incident happened at the pool. The pool already had a sandy bottom, and while exiting the pool I stepped on a rusty tack. I immediately went to the front desk for help and asked if the employee spoke English. She said no, so I requested a manager who spoke English. Instead of providing a manager, they brought someone over to translate. I specifically requested management because this was a serious safety issue. Staff then told me I needed a tetanus shot because of the rusty tack. I agreed, but they later changed their mind and said they would not assist because I booked through Expedia. Whether I booked through Expedia or directly with the hotel should not matter — the injury happened in the hotel’s pool, and the hotel is responsible for maintaining a safe environment. Instead of properly handling the situation, they called my fiancé and told him to come get me from the desk because I was “causing a scene.” Do not expect good service if booking using a t
Stayed 8 nights in May 2026
Verified review

2/10 Terrible

Nelson

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This pool in the picture does not belong to that hotel. It goes to some other property. They do not offer free shuttle rides like advertised. We has very vague communication since they don't like to answer the phone and they told use to take a taxi. The room in the picture was actually a room that seemed very dated. They were no where near a beach you had to walk a few blocks and there was construction around the property. The bathroom was small and it looked old and danty. The pool was small and looked very mediocre. I was not happy and went to another hotel. The manager at the hotel tried to offer me another room but she wasn't understanding the services weren't met and that nothing from the advertisement is what it seems. They didn't have air conditioning as well. I was not impressed.
Stayed 2 nights in Feb 2023
Verified review

6/10 Okay

Diana

Liked: Staff & service, property conditions & facilities
The city requires greater investment and maintenance; its streets are visibly neglected, and the hotel urgently needs renovation due to its age.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

JOSE GIOVANNY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La alberca es fría, pero se compensa con el calor de la playa. Las instalaciones son buenas, no nuevas pero modernas. El comedor sobresaliente, es tipo buffet pero abundante y delicioso. Repetiré de hotel en mi próxima visita.
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

Maicon

Liked: Cleanliness, staff & service, property conditions & facilities
O hotel é bonito e confortável. Cama e roupão de qualidade, tv sem sistema smart, atendimento simpático dos funcionários. Todavia, o hotel não vale o preço pago. Fiquei uma diária apenas para comemorar meu aniversário, tendo ficado anteriormente em outro hotel da ilha. O serviço all inclusive é fraco demais. Contudo, San Andres carece de bons hotéis.
Stayed 1 night in Mar 2026