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Neige et Roc, The Originals Relais

4.0 star property
Ski hotel with 2 hot tubs and a full-service spa

Choose dates to view prices

Photo gallery for Neige et Roc, The Originals Relais

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Turkish bath, sports massages, reflexology, massages
Turkish bath, sports massages, reflexology, massages
Interior entrance
Suite | In-room safe, desk, soundproofing, free WiFi
Located near Jaysinia Alpine Botanical Gardens, The Originals Relais welcomes outdoor enthusiasts with comfortable accommodations. Start your day with a buffet breakfast, then enjoy the spa's reflexology treatments or let children explore the playground and arcade room.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Breakfast available
  • Housekeeping
  • Room service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Bathtub

Double Room, Bathtub | In-room safe, desk, soundproofing, free WiFi

Double Room, Bathtub

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Dining table
Flat-screen TV
Clothes dryer
Bathrobes
  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, Bathtub

Triple Room, Bathtub | In-room safe, desk, soundproofing, free WiFi

Triple Room, Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite

Suite | In-room safe, desk, soundproofing, free WiFi

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Annex Building

Double Room, Annex Building | In-room safe, desk, soundproofing, free WiFi

Double Room, Annex Building

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 45 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Annex Building

In-room safe, desk, soundproofing, free WiFi

Twin Room, Annex Building

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 21 sq m
  • Park view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, soundproofing, free WiFi

Junior Suite

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 33 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room

Superior Room | In-room safe, desk, soundproofing, free WiFi

Superior Room

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Communicating Rooms Studio

Communicating Rooms Studio | Living area | Flat-screen TV, table tennis, toys

Communicating Rooms Studio

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior room, southerly exposure

Superior room, southerly exposure | In-room safe, desk, soundproofing, free WiFi

Superior room, southerly exposure

Highlights

Balcony
Soundproofed
Heating
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Clothes dryer
  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

About the neighborhood

Map
255 route de Taninges, Samoëns, 74340

What's nearby

  • Jaysinia Alpine Botanical Gardens - 6 min walk - 0.4 miles
  • Samoens Ski Resort - 8 min walk - 0.5 miles
  • Grand Massif Express Gondola - 12 min walk - 0.7 miles
  • Base de Loisir des Lacs Aux Dames - 13 min walk - 0.7 miles
  • Morillon Ski Resort - 7 min drive - 1.7 miles

Getting around

  • Marignier Station - 20 min drive
  • Geneva International Airport (GVA) - 68 min drive

Restaurants

  • ‪Big Bear Lounge Bar - ‬10 min walk
  • ‪Le Savoie Pub - ‬8 min walk
  • ‪Cosy Mountain - ‬14 min drive
  • ‪Restaurant Skyline - ‬14 min drive
  • ‪Restaurant Gai Soleil - ‬4 min walk

About this property

Neige et Roc, The Originals Relais

Upscale family-friendly hotel near Grand Massif Express Gondola
Located close to Jaysinia Alpine Botanical Gardens, Neige et Roc, The Originals Relais provides a terrace, a garden, and a playground. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Indulge in a massage and reflexology at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Enjoy the health club, as well as activities like sledding and hiking/biking. Free in-room WiFi is available to all guests, along with an arcade/game room and a library.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, along with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor tennis court, and babysitting (surcharge)
  • Table tennis, luggage storage, and free newspapers
Room features
All guestrooms at Neige et Roc, The Originals Relais have comforts such as bathrobes, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Changing tables, baby monitors, and highchairs
  • Tubs or showers, free toiletries, and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, balconies, and toasters

Similar properties

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  • Spa
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9.2 out of 10, Wonderful, 70 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Games
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Outdoor tennis court
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Sledding
  • Steam room
  • Table tennis
  • Waterslide

Family friendly

  • Arcade/game room
  • Baby monitor
  • Baby toys
  • Babysitting (surcharge)
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • Dining table
  • High chair
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Dining table
  • Electric kettle
  • Limited room service
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up

Renovations and closures

The property is closed between April 4 and June 1.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Originals Neige Roc Samoens
Hôtel Neige et Roc Samoens
Neige et Roc
Neige Et Roc Hotel
Neige et Roc Samoens
Hotel Originals Neige Roc
Originals Neige Roc Samoens
Originals Neige Roc
Neige et Roc The Originals Relais
Neige et Roc, The Originals Relais Hotel
Neige et Roc, The Originals Relais Samoëns
Neige et Roc, The Originals Relais Hotel Samoëns

Frequently asked questions

Does Neige et Roc, The Originals Relais have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:00 AM–7:30 PM.

Is Neige et Roc, The Originals Relais pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Neige et Roc, The Originals Relais?

Self parking is free at this property.

What time is check-in at Neige et Roc, The Originals Relais?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Neige et Roc, The Originals Relais?

Check-out is at 10 AM.

Where is Neige et Roc, The Originals Relais located?

Located near the slopes, this Samoëns hotel is in the mountains, within 1 mi (2 km) of Jaysinia Alpine Botanical Gardens and Grand Massif Express Gondola, and close to winter sports such as cross-country skiing and snowshoeing. Lac de Joux Plane and Sixt-Fer-a-Cheval Nature Reserve are also within 9 mi (15 km).

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Neige et Roc, The Originals Relais Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 97 reviews
Rating 8 - Good. 29 out of 97 reviews
Rating 6 - Okay. 4 out of 97 reviews
Rating 4 - Poor. 0 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food in the restaurant.
Stayed 1 night in Mar 2025

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Place very nice
Stayed 8 nights in Jan 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Small family run hotel everything was really good.
Stayed 4 nights in Feb 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and welcoming - top service!

Very warm and welcoming , loved our stay and the hotel was perfect. Clean, friendly and perfect for a weekend on the slopes
Stayed 3 nights in Mar 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best family run hotel

Couldn’t fault the hotel in anyway. Would go back tomorrow
Stayed 4 nights in Feb 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel

Great location next to the ski bus stop. The hotel manager and his wife were very friendly and helpful when there was a problem with the ski lift operations.
Stayed 3 nights in Mar 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Alpine Hotel, great hosts

Only thing is the pool is too cold for the weather, I would rather it to be a few degrees warmer
Stayed 1 night in Jan 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feedback

Great location, ski bus stop right outside. Heated and easy accessible ski / boot locker room. Rooms quiet and comfortable. Overall fantastic stay!
Stayed 7 nights in Feb 2024

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely owners. A little distance from the ski lift but regular bus or short walk was fine. Very comfortable and good restaurant. Recommended.
Stayed 4 nights in Mar 2024

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour, merci aux propriétaires et au personnel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Dounia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour au top, bon petit déjeuner
Stayed 1 night in Feb 2024

10/10 Excellent

Céline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel, chaleureux, propre, le personnel et les propriétaires sont très agréables, disponibles et intentionnés. Nôtre chambre double était spacieuse, propre avec un grand balcon. Les lits sont confortables et les chambres et salle de bain bien équipées. ( peignoirs, pantoufles, serviettes de bain et panier pour aller à la piscine….) Les équipements de l hotel sont supers, la piscine avec le toboggan est très belle, dommage que la température de Bleau soit un peu fraîche. Nous sommes allés profiter du spa, avec bain à remous, hammam, sauna… superbe ! Nous avons mangé le soir au restaurant les plats sont très bons, nous y avons mangé une tartiflette et de la truite c’était excellent. Le petit déjeuner buffet est très bien, beaucoup de choix, un plateau de fromage, de la charcuterie, des œufs, des viennoiseries, fruits… de quoi combler tout le monde. Nous avons été très satisfait de notre séjour avec nos filles de 20 et 18 ans.
Stayed 1 night in Dec 2023

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice comfy hotel, with a fantastic spa area. Really have to say thankyou to the staff who were incredibly helpful throughout Thank you
Stayed 2 nights in Feb 2023

10/10 Excellent

MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous nous y sentons comme chez nous avec un accueil chaleureux. Restauration excellente. Petit déjeuner gargantuesque...et tous les équipements qui fonctionnement parfaitement. 3 jours de rêve... Merci a toute l équipe sympathique et drôle professionnelle etc...
Stayed 3 nights in Jan 2023

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service
Un grand merci pour ce suberbe séjour plein de bienveillance et de convivialité.

8/10 Good

FRANCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bel établissement; Personnel très attentionné

Bel établissement; Bien situé . Personnel très attentionné Bonne cuisine yc petit déjeuner Chambre confortable mais un peu petite pour un 4* tout comme la TV Piscine et spa agréables
Stayed 1 night in Dec 2022

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel

Superbe séjour dans cet hôtel, très bon accueil et toujours à l'écoute. Chambre studio avec kitchenette vraiment au top. À conseiller.
Stayed 7 nights in Jul 2022

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

uma boa opção em samoens

Um excelente hotel em Samoens. Piscina encantadora Pequeno almoço um pouco confuso e anfitrioes a desaconselharem a mascara : a pandemia ainda não acabou!
Stayed 1 night in Mar 2022

10/10 Excellent

JORDAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour en couple avec un enfant Très bon accueil de la part du personnel Mention spéciale au spa / jacuzzi +++ après la journée de ski
Stayed 1 night in Feb 2022

6/10 Okay

Fabien

Liked: Cleanliness, staff & service

Séjour convenable mais pas au niveau d un 4 étoile

Je trouve personnellement que la chambre n est pas au niveau d ´un 4 étoiles. Nous n’étions pas dans’ l’hôtel mais dans une dépendance, avec un confort convenable sans plus. Personnel agréable.
Stayed 1 night in Jan 2022

8/10 Good

Sandrine

Liked: Staff & service, amenities, property conditions & facilities
Paisible et calme des lieux avec une jolie décoration montagnarde qui invite à se détendre... Lieux très propres et accueil chaleureux.
Stayed 1 night in Dec 2021

10/10 Excellent

Mariette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Belle découverte pour nous !

Notre séjour qui n’est pas terminé est fantastique. L’hôtel est merveilleux et les propriétaires très à l’écoute et aux petits soins de leurs clients. L’hôtel est extrêmement propre et extrêmement bien décoré. Le personnel est très efficace et sympathique. La cuisine est délicieuse et raffinée.
Donne envie d’y rentrer .
Merveilleuse déco
Merveilleuse déco.
Chambre chaleureuse et cosy. Lit et linge de lit très très agréable.
Stayed 4 nights in Dec 2021

8/10 Good

Françoise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

Très bien situé, bien aménagé avec des équipements sportifs de qualité, piscines, tennis, spa ( pas de soins, à ma connaissance). Cuisine honnête. Je regrette cependant, l'absence de petit frigo dans ma chambre "standard" du 209.
Stayed 4 nights in Aug 2021

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

magnifique

Nous sommes resté 4 jours dans cet Hôtel Magnifiquement décoré, situé en plein coeur de Samoëns. Propreté impeccable, service à la hauteur d'un 4 étoiles. A recommander
Stayed 4 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities
We had an OK stay however we felt the hotel was too busy and there were too many people at the swimming pool/sitting area - there was no social distancing going on - so we didn't feel comfortable about using this facility, which was why we decided to book to stay there in the first place, so that was frustrating! The staff were nice, not very communicative however. The biggest problem however was the lack of air conditioning in the rooms - our room also had a room which got the afternoon/evening sun - it was like a sauna - overnight it was very difficult to sleep in such hot conditions. We also had the world's smallest toilet. However our bathroom had a bath so it was a nice luxury to draw a bath in the morning and open the windows to see the beautiful scenery. Dinner in the eve was nice, service was good, food good but portions a bit small, prices in line with the area. Overall nice enough and in a quite location, but it felt small and claustraphobic inside - wouldn't stay here again.
Stayed 1 night in Jul 2021

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