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Swiss-Belhotel Borneo Samarinda

Property class: 3.5

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Photo gallery for Swiss-Belhotel Borneo Samarinda

A modern hotel lobby with a large glass wall, comfortable seating, and a view of a building with purple lighting. - Swiss-Belhotel Borneo Samarinda (Samarinda)
A swimming pool with lounge chairs and potted plants. - Swiss-Belhotel Borneo Samarinda (Samarinda)
A spacious lobby with a reception desk, a staircase, and a decorative plant arrangement. - Swiss-Belhotel Borneo Samarinda (Samarinda)
A modern restaurant with multiple dining tables, chairs, and hanging pendant lights. - Swiss-Belhotel Borneo Samarinda (Samarinda)
A modern hotel corridor with glass doors, a polished floor, and a warm lighting design. - Swiss-Belhotel Borneo Samarinda (Samarinda)
At Swiss-Belhotel Borneo Samarinda, you can look forward to shopping on site, dry cleaning/laundry services, and car rentals on site. Indulge in a massage at Sunlife, the onsite spa. The on-site restaurant, Mahakam Restaurant, offers breakfast, lunch, and dinner. In addition to a bar and a health club, guests can connect to free in-room WiFi.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Twin Room

A hotel room with two beds, a small table, a green chair, and a view of the outdoors.

Deluxe Twin Room

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

A hotel room with two beds, a small table, a green chair, and a view of the outdoors.

Superior Twin Room

  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite

A hotel room with a large bed, a desk, a chair, a television, and a view of a body of water.

Suite

  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

A hotel room with two beds, a green armchair, a small table, and a nightstand with a phone.

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Queen

A hotel room with a bed, a nightstand, a table with a chair, and a window with curtains.

Superior Queen

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Queen

A hotel room with a bed, a nightstand, a table with a chair, and a window with curtains.

Deluxe Queen

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Double Room

A hotel room with a large bed, a desk with a fruit bowl, a green armchair, a small table with a lamp, and a nightstand with a plant.

Executive Double Room

  • 24 sq m
  • Sleeps 4
  • 1 Twin Bed OR 2 Twin Beds

About the neighborhood

Located in Samarinda, Swiss-Belhotel Borneo Samarinda is connected to a shopping center. Jessica Water Park and Kebun Raya Unmul Samarinda (KRUS) are local attractions and those in the mood for shopping can visit Samarinda Central Plaza Shopping Mall and Citra Niaga. Visit our Samarinda travel guide
Map
Jalan Mulawarman No 6, Samarinda, East Kalimantan, 75112

What's nearby

  • A mosque with multiple minarets and a large dome, illuminated at night.
    Samarinda Islamic Centre
    4 min drive - 1.3 miles
  • Samarinda Central Plaza Shopping Mall
    3 min walk - 0.2 miles
  • Citra Niaga
    6 min walk - 0.4 miles
  • Mesjid Raya Darussalam
    9 min walk - 0.5 miles
  • Samarinda Port
    11 min walk - 0.6 miles

Getting around

  • Balikpapan (BPN-Sepinggan Intl.)
    103 min drive

Restaurants

  • Ichiban Sushi
    2 min walk
  • RM. Lezat Baru
    1 min walk
  • Kopi Kenangan (Scp)
    3 min walk
  • McDonald's
    2 min walk
  • Mahakam Restaurant
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mahakam Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • 3 treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 12 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: IDR 500000
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 500000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 400000.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: IDR 500000 (subject to availability)
  • Late check-out fee: IDR 500000 (subject to availability)
  • Rollaway bed fee: IDR 400000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Property Registration Number 55110, 9120009802901

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Swiss-Belhotel Borneo Samarinda have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Swiss-Belhotel Borneo Samarinda pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Swiss-Belhotel Borneo Samarinda?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of IDR 500000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Swiss-Belhotel Borneo Samarinda?

Check-out is at noon. Late check-out is available for IDR 500000 (subject to availability).

Does Swiss-Belhotel Borneo Samarinda provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Swiss-Belhotel Borneo Samarinda located?

Situated in the business district, this spa hotel is within a 10-minute walk of Samarinda Central Plaza Shopping Mall and Citra Niaga. Mesjid Raya Darussalam and Samarinda Port are also within 15 minutes.

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Reviews

Swiss-Belhotel Borneo Samarinda Reviews

7.0

Good

6.8

Cleanliness

7.4

Location

7.0

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 45 reviews
Rating 8 - Good. 15 out of 45 reviews
Rating 6 - Okay. 18 out of 45 reviews
Rating 4 - Poor. 3 out of 45 reviews
Rating 2 - Terrible. 2 out of 45 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Good people
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That all are good and well mannered
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the best
Stayed 1 night in May 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness

many things out of order

We asked for a smoke free room and our room was labeled as smoke free. But as soon as you opened the door you could smell the smoke. Our clothes still reek of smoke. The safe box in the room did not work.
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Wir wurden sehr herzlich empfangen, und das Personal war durchweg lösungsorientiert und hilfsbereit. Das Zimmer war groß, gemütlich und gut ausgestattet. Zwar etwas hellhörig, insgesamt jedoch völlig in Ordnung. Die Bettwäsche wies minimale Verfärbungen auf, was den Gesamteindruck aber kaum beeinträchtigte. Die Betten waren sehr bequem. Besonders positiv hervorzuheben ist der Smart-TV mit hervorragenden Streaming-Möglichkeiten. Das Badezimmer war sehr gut ausgestattet und in einem sehr guten Zustand. Das Frühstücksbuffet war exzellent: frisches Obst, Säfte, lokale Spezialitäten sowie internationale Gerichte in großer Auswahl und in angenehmer Atmosphäre. Ein Fitnessstudio und ein Pool sind vorhanden. Das Fitnessstudio ist ordentlich ausgestattet. Zusätzlich habe ich eine Massage gebucht, die ebenfalls sehr gut war. Zusammenfassend ist dieses Hotel für ein 3-Sterne-Haus außergewöhnlich gut und hätte meiner Meinung nach durchaus 4 Sterne verdient.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Check in kamar ada kecoa
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfort to stay

Neat and clean room
Stayed 3 nights in Nov 2020
Verified review

6/10 Okay

Liked: Property conditions & facilities, room comfort

Not Value for Money

The front Desk Staff was not upto the mark, very very slow, incommunicable. Rooms have small issue of curtains not closing completely on the sides due to structural defect. The breakfast lay was not to the standards of other Swiss Bel Hotels where I have stayed. The staff in the Swiss Cafe was more interested in talking amongst themselves instead of looking after the guests.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel wifi was very poor. The price also quite expensive, but i have to admit they have very good facilities.
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Staff & service, room comfort

Comfortable, clean, attentive and helpful staff

Have been staying in this hotel since 2011, some rooms and common area has been refurbished so it looks better however some couches/sofas/dining chairs need to be upholstered.
Stayed 2 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi sangat strategis

Lokasi strategis, dekat dengan mall dan tempat makan (tapi tidak direkomendasikan untuk yang tepat di seberang hotel, harganya mahal). Saat saya datang, hotel sedang proses renovasi, jd di lobby tercium bau lem yang menyengat. Sarapannya enak, tapi untuk kelas bintang 4 menurut saya kurang bervariasi, dan ada menu yang salah tulis.
Stayed 2 nights in Dec 2018
Verified review

6/10 Okay

Short walk to connecting mall

Typical 3* hotel in Samarinda. Nothing to faze about. Decent breakfast & fitness centre.
Stayed 3 nights in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

평범한 호텔

출장으로 와서 1박만 했지만 만족했습니다. 시설이 뛰어나진 않지만 청결하고 좋았습니다. 다음번 출장 때도 이용할 생각입니다.
Verified review

6/10 Okay

Disliked: Staff & service, room comfort

Hotel staff are not friendly

not good value hotel
Verified review

6/10 Okay

Hotel perlu perawatan.

Hotel sudah terlihat tua, lift hanya 2 dan kapasitas kecil sehingga agak lama. Kebersihan di shower - kurang, sepertinya dinding/pintu kaca shower kurang perawatan. Shower head banyak scaling. Air panas/dingin tidak stabil begitu juga pressurenya.
Verified review

6/10 Okay

やや古いタイプの大型ホテルという感じでした。シャワーのお湯の温度が終始ぬるかったのですが、暑い外から帰ってくるので問題ありませんでした。ショッピングモールも近くにあり買物も便利でした。
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Comfortable stay but bathroom not clean

We enjoyed our 1 Night stay at Swiss-bel. The bed was very comfortable! The bathroom was just not clean enough, lots of mould that looks like it has never been scrubbed. Breakfast was good also.
Verified review

6/10 Okay

Overall = Nice

overall bagus dan cukup nyaman untuk perjalanan bisnis saya :)
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Good....

lokasi hotel di sebelah mall memberikan nilai plus, bisa shopping, nonton filem dan wisata kuliner juga.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Err

Quite comfortable. Did not expect bed sheet still being used with some dried snots stucked there.
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Hotellet er fint med hyggelig personale, men personlig syntes jeg rengjøringen av rommet kunne vært bedre. Det hendte også at jeg kunne se maur på rommet, og det var flere små hull i veggene i enkelte hjørner. Ville likevel benyttet samme hotellet ettersom jeg tror det holder god standard for regionen.
Verified review

6/10 Okay

Not a bad hotel to stay in for business trip.

The hotel is getting old need major improvement for its rooms. However, location is close to an old shopping center too, SCP (Samarinda Central Plaza).
Verified review

6/10 Okay

bersih dengan breakfast enak

Hotel bersih. Breakfast enak dengan berbagai pilihan makanan. lokasi bagus
Verified review

6/10 Okay

Rata - rata

Bed besar, lokasi ok dekat mall, breakfast ok
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Old Hotel in Samarinda

Hotel is aged, need to be renovated. Price is not cheap, but then again there are only limited number of hotels is Samarinda. Walking distance to nearby shopping mall. Breakfast is decent. Overall, very average hotel.