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Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive

4.0 star property
Travelers soak up the sun on pristine beaches, dip in crystal-clear waters, and enjoy water sports or spa relaxation at this tropical resort.

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Photo gallery for Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive

A resort with a central swimming pool, sun loungers, and palm trees. - Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive (Las Terrenas)
Property video
A tropical resort with thatched-roof huts, palm trees, and a well-maintained lawn. - Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive (Las Terrenas)
A spacious lobby with high ceilings, large columns, and a central plant arrangement. - Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive (Las Terrenas)
An aerial view of a resort with beachfront properties, a swimming pool, and palm trees. - Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive (Las Terrenas)
Bahia Principe Grand El Portillo - All Inclusive is a beachfront tropical getaway. Guests can enjoy scuba diving, kayaking, sailing, or spa aromatherapy. Kids have a pool with a waterslide, while adults relax in two main pools and dine at seven distinct restaurants.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

A bathroom with a marble sink, toilet, and bathtub.

Standard Room

8.0 out of 10
Very good
(36 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Double Room (superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (superior)

7.6 out of 10
Good
(39 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room

A bathroom with a marble sink, toilet, and bathtub.

Standard Room

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room (Europe)

A bathroom with a marble sink, toilet, and bathtub.

Standard Room (Europe)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Double Room (Superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (Superior)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Double Room (Superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (Superior)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room

A bathroom with a marble sink, toilet, and bathtub.

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Double Room (Superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (Superior)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room (Europe)

A bathroom with a marble sink, toilet, and bathtub.

Standard Room (Europe)

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Double Room (Superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (Superior)

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Located in Las Terrenas, Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive is connected to a shopping center. The area's natural beauty can be seen at Punta Popy Beach and Playa Bonita. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with horse riding. Visit our Las Terrenas travel guide
View more Resorts in Las Terrenas
Map
Las Terrenas, Las Terrenas, Samana, 32000

What's nearby

  • A historic church with a bell tower, steps leading up to it, and a coastal view in the background.
    La Iglesia Beach
    5 min drive - 2.6 miles
  • Punta Popy Beach
    6 min drive - 2.8 miles
  • Playa El Anclón
    8 min drive - 1.7 miles
  • Haitian Caraibes Art Gallery
    10 min drive - 3.4 miles
  • Beach Garden Plaza
    12 min drive - 3.6 miles

Getting around

  • Las Americas Intl. Airport (SDQ)
    138 min drive

Restaurants

  • Oriental Restaurante
    1 min drive
  • Rodizio
    1 min drive
  • Lobby Bar
    4 min walk
  • El Portillo Beach Club
    3 min walk
  • Portofino Restaurante
    1 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Boavista
  • El Limon
  • La Terrienne
  • Portofino
  • Portofino

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Bodyboard
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Waterslide
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Built in 2006
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Does Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive?

Check-out is at noon.

Does Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive located?

Located in Las Terrenas, this beachfront property is connected to a shopping center and within 3 mi (5 km) of Playa El Anclón, Punta Popy Beach, and La Iglesia Beach. Playa Ballenas and Natural Pool of El Limon are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 546 out of 1002 reviews
Rating 8 - Good. 221 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 57 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

Reviews

Verified

10/10 Excellent

leida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel for family and couple, friendly staff and a lot of amenities, I recommended this hotel for any occasion.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Marta Josieline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time. The food was delicious and plenty to pick from. Beach was clean, no seaweed.
Stayed 5 nights in Jun 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms & property were clean & beautifully decorated, staff were friendly & professional, food was very good, need work on Greek menu.Pool was beautiful, drinks were great!
Beautiful beach
Beautiful
Walkable beach for miles
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Angela

If going, go with the mentality to comprehend that the resort is old. They do need to renovate everything. The food is very basic and they tend to put the same food day after day if not consumed. They cook with a lot of oil. The key cards are constantly not working, so prepare to go often to the lobby to have it fixed. They are clean for the most part and the staff is nice and fun.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Eduardo

The pillows, mattress, showers need an update. The staff is amazing
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Alina

The resort was nice family friendly the food was really good! Two things though the rooms need serious updating and the staff service was inconsistent some were nice some really didn’t want to be there. Overall we enjoyed it we went with our two kids a 4 year old and 8 month old and they had a great time my 4 year old really loved it they had an adorable water park and kiddie pool right next to the adult pool so it made it very easy for everyone to have a good time the beach was wonderful as well!!! And again the food was overall really good especially the restaurants. I would say the rules were a bit annoying for the buffet it was hard to get used to the scheduling. They had a snack bar for in between and I would say that was the knot downer. So make sure to eat at the buffet in the time allotted for each meal 👍 and try to book restaurants as soon as you arrive they are incredible
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing the place...Great staff, great entertainment group and overall a great place.....the place is not to big, not to small..Just right...the vibes were good for all.parties.. The Buffet was good One thing possible to fix, were the la carte restaurants..Although the cuts of meats were ok, I feel they can do better. But the Italian restaurant was great.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Randy

Liked: Cleanliness
Room was very clean, but very outdated. There was a stench of sewage all throughout the resort for the whole time we were there. The bar was good and the drinks were OK. Staff was very dismissive. Check-in was horrible. We were already late and the rooms were still not ready. no one tells you that when you get the all-inclusive that included is only one restaurant and the rest of the time you have to depend on the buffet or pay more money per restaurant. Buffet options are pretty much the same everyday and not very good. For the price we paid we can go to the hard rock, there wasn’t even room service.
Stayed 3 nights in Jun 2026
Verified

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit with your family
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

james

Liked: Cleanliness, staff & service, room comfort
The Hotel was worth the price, but the location was isolated, and the food and drink were good
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities
The staff were very friendly and respectful. I have to say that the rooms need an update specially the bathrooms. The food was also really good. All activities were fun and the beach was incredible.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Geovanny Ruiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is huge with a great entertainment staff. The pool and beach were nice. The food was savory and delicious. Friendly staff.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property arrangement was unique and excellent. Food was exceptional. Staff was great.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ruslan

Liked: Cleanliness, amenities, property conditions & facilities
Everything were great👍Specially guys from entertainment
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice main pool
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the beach. The food is good. Staff is fun.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Awilda

Liked: Cleanliness, staff & service, amenities
Loved that is right on the Portillo beach, clear, clean and private. Least favorite was the food and leakage in the showers
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to restaurants and beach.
Stayed 10 nights in Mar 2025
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for families, staff is very friendly, and a fun place!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Everything is beautiful organized. Food is excellent.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Edilina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time at this resort. We loved the beach, the layout of the hotel and the friendly staff. My favorite part was that there were a lot of cats in the grounds.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

DELFI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was beautiful! The property is well maintained and the staff was very friendly.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family reunion

The room is spacious and clean. Restaurants offer a lot of variety and plenty of food. The beach is nice as well as the pool. this was a family reunion counting into the twenties and overall we had a lot of fun.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Magli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acces to everything, staff were really friendly and respecfull
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price. Wish they had more pools but really good service and the excursions they offered are a must do! Highly recommend this hotel
Stayed 4 nights in Jul 2024