Mercure Salzburg City

4.0 star property
Upscale hotel near Mirabell Palace and Gardens

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April 2024
May 2024

Mercure Salzburg City

Photo gallery for Mercure Salzburg City

Exterior
Property amenity
Terrace/patio
Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Meeting facility

Overview of Mercure Salzburg City

8.0

Very Good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Air conditioning
  • Free WiFi
  • Parking available
  • Laundry

Check out the area

Bayerhamerstrasse 14 A, Salzburg, Salzburg, 5020
  • Popular LocationMirabell Palace and Gardens11 min walk
  • Popular LocationMirabell Gardens11 min walk
  • Popular LocationMozart's Birthplace17 min walk
  • AirportSalzburg (SZG-W.A. Mozart)17 min drive

Room options

Standard Twin Room (Old Fashioned)

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed

cleanliness

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Salzburg

Mercure Salzburg City is located in Schallmoos, a neighborhood in Salzburg, and is near the airport and near a metro station. Mirabell Palace and Gardens and Mozart's Birthplace are notable landmarks, and travelers looking to shop may want to visit Salzburg Christmas Market. Looking to enjoy an event or a game while in town? See what's happening at Salzburgarena or Wals Siezenheim Stadium. Take time off to check out the winery tours and health/beauty spa in the area, or get some fresh air with adventures like mountain biking and hiking/biking trails nearby.

What's nearby

  • Mirabell Palace and Gardens - 11 min walk
  • Mirabell Gardens - 11 min walk
  • Mozart's Birthplace - 17 min walk
  • Salzburg Christmas Market - 20 min walk
  • Fortress Hohensalzburg - 4 min drive

Getting around

  • Salzburg Aigen S-Bahn - 6 min drive
  • Salzburg Central Station - 10 min walk
  • W.A. Mozart Airport (SZG) - 17 min drive

Restaurants

  • Taj Mahal - 2 min walk
  • Mexxx Gay Bar - 6 min walk
  • Freaksound Club - 7 min walk
  • Bella Vita Pizzeria Ristorante - 6 min walk
  • My Indigo - 5 min walk

About this property

Mercure Salzburg City

Upscale hotel located in Schallmoos
Close to Mirabell Palace and Gardens and Mozart's Birthplace, Mercure Salzburg City provides a terrace, shopping on site, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • A banquet hall, a computer station, and bicycle parking
  • Tour/ticket assistance, coffee/tea in the lobby, and bicycle tour information
  • Guest reviews give good marks for the breakfast
Room features
All 121 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 19 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Bicycle tours
  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,842 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 39
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 39

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.75 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Uncovered self parking fee: EUR 19 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Late check-out fee: EUR 39 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Hotel Salzburg City
Mercure Salzburg City
Accor Salzburg Kapuzinerberg
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Mercure Salzburg City Hotel
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Mercure Salzburg City Hotel
Mercure Salzburg City Salzburg
Mercure Salzburg City Hotel Salzburg

Frequently asked questions

Is Mercure Salzburg City pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Salzburg City?

Self parking is available for EUR 19 per night. Limited spots are available.

What time is check-in at Mercure Salzburg City?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 39 (subject to availability).

What time is check-out at Mercure Salzburg City?

Check-out is at noon. Late check-out is available for EUR 39 (subject to availability).

Where is Mercure Salzburg City located?

Located in Schallmoos, this hotel is within a 15-minute walk of Linzer Gasse and Mirabell Palace and Gardens. Mozart's Birthplace and Salzburg Christmas Market are also within 1 mi (2 km). Salzburg Central Station is 10 minutes by foot and Salzburg Central Station is 10 minutes.

Mercure Salzburg City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 299 out of 1001 reviews" "
Rating 8 - Good. 465 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 18 out of 1001 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The carpet in the room was really old, it needs to be upgraded.
Stayed 2 nights in Dec 2023

6/10 Okay

Felix

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Carpets are worn. Decor is hotel marketing. Bathrooms were full of mildew. This place needs a complete overhaul.
Stayed 2 nights in Dec 2023

8/10 Good

Juli

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, and great front of house service. But the two members of staff in the bar (1x male and 1x female) we found to be rude, particularly the guy who i needed to complain about. Because of the way we were treated we would not stay here again
Stayed 2 nights in Dec 2023

6/10 Okay

Paul

Stayed 1 night in Dec 2023

8/10 Good

Karl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure hotel in Salzburg was a great value choice for staying in a location that was convenient to get into the city centre and explore the Christmas markets and city attractions. Just about 10 minutes walk from the main train station and with a bus stop only 2 minutes away, you can get around the city and local area with ease. Much of Salzburg is easily walkable. The hotel is in a quiet residential area, the rooms are modern and comfortable and there are dining options on site, but these were expensive so we used the many cafes and restaurants in the city.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is excellent and the breakfasts are especially good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was excellent and the breakfast was very good even including lactose free milk...
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definite Stay
Mercure in Salzburg is in a quiet neighborhood not far from the central station. Double bed was firm but comfy. Bathroom was fine with large enough shower although i don't know why there was a towel bar in front of the sink. Breakfast buffet ay 24 euros was a little high although selection was good. I'd definitely stay there again if i return to Salzburg.
Stayed 1 night in Aug 2023

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023