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Mercure Salzburg City

4.0 star property
Hotel with a restaurant, near Mirabell Palace

Choose dates to view prices

Photo gallery for Mercure Salzburg City

Lobby sitting area
Garden
Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Bar (on property)
Mercure Salzburg City offers a peaceful retreat in Schallmoos. Relax in the garden or enjoy coffee in the lobby while planning your day. Practical amenities include dry cleaning and luggage storage, with staff consistently earning positive reviews from visitors.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Pet friendly

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

7.8 out of 10
Good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2015
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Schallmoos, a neighborhood in Salzburg, Mercure Salzburg City is near the airport and near a metro station. Mirabell Palace and Old City Hall are notable landmarks, and the area's natural beauty can be seen at Mirabell Gardens and Fuschlsee. Mozart's Birthplace and Getreidegasse are two other places to visit that come recommended. Discover the area's water adventures with swimming nearby, or enjoy the great outdoors with rock climbing, mountain biking, and hiking/biking trails.
Visit our Salzburg travel guideOpens in a new window
Map
Bayerhamerstrasse 14 A, Salzburg, Salzburg, 5020

What's nearby

  • Mirabell Gardens - 10 min walk - 0.5 miles
  • Mirabell Palace - 11 min walk - 0.6 miles
  • Mozart's Birthplace - 16 min walk - 0.9 miles
  • Salzburg Christmas Market - 17 min walk - 0.9 miles
  • Salzburg Cathedral - 19 min walk - 1.0 mile

Getting around

  • Salzburg Central Station - 10 min walk
  • Freilassing-Hofham S-Bahn - 12 min drive
  • W.A. Mozart Airport (SZG) - 21 min drive

Restaurants

  • ‪Taj Mahal - ‬2 min walk
  • ‪Die Weisse / Sudwerk - ‬3 min walk
  • ‪Fuxn - ‬6 min walk
  • ‪Hotel & Villa Auersperg Salzburg - ‬4 min walk
  • ‪my Indigo Mooncity - ‬5 min walk

About this property

Mercure Salzburg City

Upscale hotel near Mirabell Palace
Located close to Mirabell Gardens and Old City Hall, Mercure Salzburg City provides a terrace, a coffee shop/cafe, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a 24-hour front desk
  • Luggage storage, tour/ticket assistance, and smoke-free premises
  • 5 meeting rooms and coffee/tea in the lobby
Room features
All 121 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (EUR 20 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2,842 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: EUR 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Uncovered self parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 39

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Hotel Salzburg City
Mercure Salzburg City
Accor Salzburg Kapuzinerberg
Mercure Salzburg Kapuzinerberg Hotel Salzburg
Mercure Salzburg City Hotel
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Mercure Salzburg City Hotel
Mercure Salzburg City Salzburg
Mercure Salzburg City Hotel Salzburg

Frequently asked questions

Is Mercure Salzburg City pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Salzburg City?

Self parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Mercure Salzburg City?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Salzburg City?

Check-out is at noon. Late check-out is available for EUR 39.

Where is Mercure Salzburg City located?

Located in Schallmoos, this hotel is within a 15-minute walk of Mirabell Palace and Mirabell Gardens. Old City Hall and Mozart's Birthplace are also within 1 mi (2 km). Salzburg Central Station is 10 minutes by foot and Salzburg Central Station is 10 minutes.

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Mercure Salzburg City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 310 out of 1003 reviews
Rating 8 - Good. 466 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Aldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Georg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles hat gepasst
Stayed 1 night in Sep 2025

6/10 Okay

Stacey

Liked: Staff & service
Great location and nice staff but the hotel could use a refresh.
Stayed 2 nights in Jul 2025

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto ok! Zona tranquilla, non lontana dal centro e servita dai mezzi pubblici. Staff gentile, camera bella, mini bar gratuito, buona colazione. Consigliato!
Stayed 3 nights in Aug 2025

10/10 Excellent

Marie-Ève

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Belle chambre confortable. Je recommande tout à fait!
Stayed 2 nights in Jul 2025

10/10 Excellent

Soomin

Liked: Cleanliness, amenities, property conditions & facilities
잘츠부르크 시가지까지 매우가까워서 따로 버스를 타지 않아도 쉽게 이동가능
Stayed 2 nights in May 2025

8/10 Good

GONZALO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

confortable

El hotel muy agusto retirado de los puntos de interes caminado a 25 minutos llegas
Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Sehr aufmerksames Personal im Restaurant. Ruhige Lage. Sehr angenehme Atmosphäre im ganzen Haus. Ich habe mich dort sehr wohl gefühlt. Dieses Hotel kann ich nur bestens weiterempfehlen.
Stayed 4 nights in May 2025

8/10 Good

Lazar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Angenehmer Aufenthalt

Personal sehr freundlich, Lage gut, nichts zu bemängeln.
Stayed 1 night in Feb 2025

10/10 Excellent

Yasmin

The staff were very helpful
Stayed 1 night in Mar 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful & friendly staff
Stayed 3 nights in Mar 2025

8/10 Good

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good place. Staff was meh.
Stayed 1 night in Mar 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is excellent and the breakfasts are especially good.
Stayed 2 nights in Sep 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff, located in a quiet street and a 15 minute easy walk to the old city Rooms were comfy
Stayed 1 night in Aug 2022

8/10 Good

Ranga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location close to the train station, Mirabel gardens and hop on hop off bus in walking distance. We ate in the restaurant every night, meals were well priced and amazing.The staff were a great help with our questions. Thank you Toth for the great service you provided in the restaurant, you must try the Wien as schnitzel!
Stayed 3 nights in Jul 2024

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toller 3-Tages-Aufenthalt im Mercure Salzburg City

Vom Check-in bis zum Check-Out sehr zuvorkommender und freundlicher Service mit besonderer Überraschung im Zimmer zu meinem Geburtstag und Gutschein für das Restaurant. Zimmer und Bad super sauber. Tolles Frühstück im Restaurant mit großer Auswahl im Buffet und diversen frisch zubereiteten Eiervariationen. Großen Dank an das Team an der Rezeption und besonders auch an den Restaurantleiter. Wir haben uns sehr wohl gefühlt und werden dieses Hotel jederzeit weiterempfehlen.
Leckere Geburtstagsüberraschung im Zimmer vom Hotel-Team
Reichhaltiges Frühstück mit großer Auswahl
Schönes, sehr sauberes Zimmer mit tollem Salzburg-Ambiente.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was excellent and the breakfast was very good even including lactose free milk...
Stayed 1 night in Sep 2023

8/10 Good

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel. Staff were welcoming and accommodating. Very short walk to central station.
Stayed 1 night in Oct 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zu Fuß vom Hauptbahnhof sehr gut erreichbar! Schneller und unkomplizierter Check-in!
Stayed 1 night in Oct 2023

8/10 Good

HYEREON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

혼자 이용하기 편리했던 머큐어

편하게 있었어요 역에서 걸어서 10분정도 걸리고 가까이에 마트가 있어서 좋아요 주변에 사람이 별로 안다녀서 혼자 저녁공연보고 돌아오는 길을 좀 걱정했는데 21번 버스가 호텔 가까이 내려줘서 무섭지 않게 돌아왔어요 전망이나 룸크기는 기대하면 안될듯요 ㅎㅎ
Stayed 2 nights in Aug 2024

8/10 Good

Luciana Aparecida dos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quarto não estava aquecido suficiente. O box do banheiro não tem suporte para segurar e é escorregadio. Pouco luz no banheiro. O pessoal da recepção muito simpático. Cafe bom. Foi bom estar hospedado no hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Good quiet area of town. 10 min walk to old town. 5 mins to Trains Friendly staff. Clean and neat hotel
Stayed 2 nights in Sep 2022

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