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Hotel Neutor Express

3.0 star property
Central hotel with a conference center connected to the convention center in Salzburg

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Photo gallery for Hotel Neutor Express

Comfort Double Room, Balcony | Terrace/patio
Reception
Daily buffet breakfast (EUR 19 per person)
Comfort Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets
Comfort Double Room, Balcony | Terrace/patio

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, desk, free WiFi, bed sheets

Basic Twin Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Wardrobe or closet
  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, free WiFi, bed sheets

Basic Single Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Wardrobe or closet
In-room safe
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
Wardrobe or closet
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Comfort Double Room, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Desk
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Balcony

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Cable channels
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior

Am Neutor Hotel Salzburg Zentrum

  • Breakfast available
  • Parking available
  • Business services
  • Bar
7.2 out of 10, Good, 670 reviews
Am Neutor Hotel Salzburg Zentrum

About the neighborhood

Map
Neutorstrasse 9, Salzburg, 5020

What's nearby

  • Mozart's Birthplace - 6 min walk - 0.4 miles
  • Fortress Hohensalzburg - 8 min walk - 0.5 miles
  • Salzburg Cathedral - 8 min walk - 0.5 miles
  • Salzburg Christmas Market - 8 min walk - 0.5 miles
  • Mirabell Palace - 12 min walk - 0.7 miles

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • W.A. Mozart Airport (SZG) - 7 min drive

Restaurants

  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Balkan Grill Walter - ‬6 min walk
  • ‪Afro Cafe - ‬7 min walk
  • ‪Restaurant Herzl - ‬6 min walk
  • ‪Fenster Café - ‬5 min walk

About this property

Hotel Neutor Express

Hotel near Salzburg Christmas Market
Located close to Mirabell Palace, Hotel Neutor Express provides a terrace, an art gallery on site, and a shopping mall on site. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and meeting rooms
  • An elevator, a front-desk safe, and coffee/tea in the lobby
  • Smoke-free premises, luggage storage, and a vending machine
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Hotel Neutor Express have comforts such as free WiFi and safes.
Extra amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Property Registration Number 50101-000082-2020

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

Is Hotel Neutor Express pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Neutor Express?

Self parking is available for EUR 19 per day.

What time is check-in at Hotel Neutor Express?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Neutor Express?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Neutor Express located?

Located in Riedenburg, this hotel is within a 15-minute walk of Sigmundstor Tunnel, Salzburg Christmas Market, and Mirabell Palace. Pferdeschwemme Horse Well and Salzburg Toy Museum are also within 10 minutes. Salzburg Mülln-Altstadt Station is 18 minutes by foot and Salzburg Aiglhof Station is 19 minutes.

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Hotel Neutor Express Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 68 out of 337 reviews
Rating 8 - Good. 117 out of 337 reviews
Rating 6 - Okay. 89 out of 337 reviews
Rating 4 - Poor. 44 out of 337 reviews
Rating 2 - Terrible. 19 out of 337 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! It's small but clean, and very very close to the old town. We loved staying here!
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and a big thank you to Barbara on reception
Stayed 5 nights in Mar 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close location and good transport links to the centre of the old town. Very quiet location. Nice large room with balcony. Very polite and helpful at the front desk when I had a query which was resolved.
Stayed 4 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 5 nights in Mar 2025

8/10 Good

hitendra

Liked: Cleanliness, amenities, property conditions & facilities
Check in time keep on changing
Stayed 1 night in May 2025

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the hotel, it was nice and clean and the person at reception very kind.
Stayed 2 nights in Dec 2024

2/10 Terrible

Murad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in May 2025

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, room comfort

Great place for the price

Everything is great. The room isn't new, but for this price it is worth. All what you need to stay for a couple of days is here. Very close to the city center.
Stayed 3 nights in Feb 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
It was roomy, large bathroom. Didnt have much interaction with staff but little that I did they were nice and helpful. Quiet nights sleep. Good location for walking to old town and bus stops right in front of the hotel. Grocery store 2 blocks down and plenty of restaurants on the other side of the tunnel...maybe 5-10 min walk depending on type of food and speed of walking. There was a lot of construction in the area but it was not in the way of getting to and from the hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good option for the Festive guests -highly recommended!
Stayed 2 nights in Jul 2024

10/10 Excellent

Tomas Nahuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a very good location.
Stayed 2 nights in Oct 2023

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay thabks
Stayed 1 night in May 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and cheerful, clean & well located

The room was clean & tidy but quite basic. Hotel was well located just a 10 minute walk from main tourist spots. Hotel was very reasonably priced and check-in staff were helpful. Breakfast is offered (although I didn’t order it). Perfect stay if you want a cheap and cheerful hotel that is well located
Stayed 3 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Jul 2023

10/10 Excellent

Freda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location perfect
Stayed 1 night in May 2023

6/10 Okay

Hardeesh

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were excellent and very helpful and probably made our stay better. It is in a good location for accessing most things. We only wish there was AC as it was really hot despite the staff best efforts. Rooms were a little dated and small but clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

peter

Liked: Staff & service, amenities, property conditions & facilities
Great room with the large terrace. Friendly receptionist. Very close to the old city. Parking is bit troublesome, but manageable.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I know Austria, especially Salzburg, is expensive, but the price I paid for this room was appauling. The room was old, dirty, falling apart and felt like I was living out of a basement or one of those overly exaggerated desperate hotels you see in movies when the main character falls on hard times. The property was in a good location; easily walkable to the centre of Salzburg though the well lit mountain tunnel; thats the only good thing going for it, unfortunately.
Stayed 5 nights in Sep 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Very basic hotel.
Stayed 3 nights in Aug 2023

8/10 Good

Paula

Liked: Staff & service, property conditions & facilities
The room was basic for what I paid. The shower was very small. I liked that it was close to the downtown area and easily walkable.
Stayed 2 nights in Jul 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Two levels of pricing and quality. Depending on your style which. I went lower cost but still did well. We don't travel to stay in hotels va adventures.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful reception/staff.
Stayed 2 nights in Apr 2023

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have only given a 4 rating because there was no tea or hot drink making facility in the room. Also it wasn’t clear how to check in as the hotel was on 2 sides of the road.
Stayed 1 night in Sep 2024

4/10 Poor

Andrew

I should have spent a little more and stayed at a nicer hotel. I needs to be completely refurbished.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brian

Convenience for the city
Stayed 5 nights in Mar 2024