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Holiday Inn Salzburg City by IHG

4.0 star property
Hotel with a bar, near Mirabell Palace

Choose dates to view prices

Holiday Inn Salzburg City is in the heart of this historic Austrian city. Guests value the helpful staff and convenient amenities like on-site shopping, a 24-hour fitness center, and complimentary coffee and tea in the lobby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.2 out of 10
Very good
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View | Room amenity

Standard Room, 1 King Bed, Mountain View

8.0 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 2 Twin Beds

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
Sterneckstrasse 21, Salzburg, Salzburg, 5020

What's nearby

  • Mirabell Palace - 13 min walk - 0.7 miles
  • Mozart's Birthplace - 16 min walk - 0.9 miles
  • Salzburg Christmas Market - 17 min walk - 0.9 miles
  • Getreidegasse - 17 min walk - 1.0 mile
  • Salzburg Cathedral - 19 min walk - 1.0 mile

Getting around

  • Freilassing-Hofham S-Bahn - 12 min drive
  • Salzburg Gnigl Station - 13 min walk
  • W.A. Mozart Airport (SZG) - 18 min drive

Restaurants

  • ‪Taj Mahal - ‬5 min walk
  • ‪Die Weisse - ‬4 min walk
  • ‪Hotel & Villa Auersperg Salzburg - ‬6 min walk
  • ‪Ichi Go Ichi E Ramen Bar - ‬3 min walk
  • ‪Fuxn - ‬2 min walk

About this property

Holiday Inn Salzburg City by IHG

Upscale hotel near Mirabell Palace
Located close to Mirabell Gardens and Mozart's Birthplace, Holiday Inn Salzburg City by IHG provides shopping on site, dry cleaning/laundry services, and a bar. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Additional perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • Coffee/tea in the lobby, a front-desk safe, and luggage storage
  • Concierge services, an elevator, and free newspapers
  • Guest reviews say great things about the helpful staff
Room features
All 100 rooms offer comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bathtubs and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 20 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 65 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2006
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
The listed parking fee applies for covered parking. The parking fee for uncovered parking is EUR 10 per night.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 per person
  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 18 per pet, per day
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Holiday Inn Hotel Salzburg City
Holiday Inn Salzburg City
Holiday Inn Salzburg City Hotel Salzburg
Holiday Inn Salzburg City Hotel
Inn Salzburg City Hotel

Frequently asked questions

Is Holiday Inn Salzburg City by IHG pet-friendly?

Yes, Holiday Inn Salzburg City by IHG allows pets (limit 1 total). There's a fee of EUR 18 per pet, per day.

How much is parking?

Self parking is available for EUR 20 per night. Limited spots are available.

What time is check-in at Holiday Inn Salzburg City by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Holiday Inn Salzburg City by IHG?

Check-out is at noon. Late check-out is available for a fee.

Where is Holiday Inn Salzburg City by IHG located?

Located in Schallmoos, this hotel is within a 15-minute walk of Mirabell Palace and Mirabell Gardens. Mozart's Birthplace and Getreidegasse are also within 1 mi (2 km). Salzburg Gnigl Station is 13 minutes by foot and Salzburg Central Station is 13 minutes.

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Holiday Inn Salzburg City by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 315 out of 1000 reviews
Rating 8 - Good. 430 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has its own parking lot. Grocery store across the street.
Stayed 2 nights in Oct 2025

8/10 Good

Emilio

Liked: Amenities, property conditions & facilities
Hotel and staff were very nice! Only complaint is that room cleaning was really poor, just for one day
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot near the train station and within walking distance of historic Salzburg.
Stayed 2 nights in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities
Loved our 4 night stay. Very comfortable hotel. Stay v helpful. Couldn't fault it.
Stayed 4 nights in Jun 2025

4/10 Poor

Cassandra

Location was good if you had a car as they have parking you can pay for. They are poorly organized when it comes to check in and not all staff are friendly or helpful. Coming from some hotels who were extremely kind and accommodating it just feels like they missed the mark.
Stayed 3 nights in Aug 2025

10/10 Excellent

Steven

Short walking into Salzburg centre and old town, nice breakfast, pleasant rooms.
Stayed 5 nights in May 2024

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities
Decent value for location to the old town. Internet access always reliable. Not much in terms of food options around the hotel. Close to train station. Room was outdated. Faced the back so was quiet. AC doesn’t work when window is open. Not super strong AC, but did the trick with 32 degree days.
Stayed 3 nights in Aug 2025

6/10 Okay

Andreas

Liked: Staff & service
Disliked: Property conditions & facilities
Old room, which had water damage spots in the bathroom ceiling and mould stains in the shower
Stayed 2 nights in Jul 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid hotel - Good value

The hotel was as expected from the Holiday-Inn brand (i.e., good). Great breakfast, location close to key attractions and transportation (train), service friendly and effective. Quiet.
Stayed 3 nights in Dec 2024

10/10 Excellent

K A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel was good. The staff were helpful and spoke good English. Easy walk into the centre and bus stops outside the hotel . The number 2 bus was a 30 minute ride from the airport snd stopped close to the hotel.
Stayed 4 nights in Nov 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too many options for Austrian food
Stayed 1 night in Mar 2025

10/10 Excellent

NORMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful providing us with tour information, answering our questions and arranging taxis. The room was comfortable and clean. The views of the mountains and Salzburg from the room were lovely.
Stayed 2 nights in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quiet und Clean The mattress is hard but the blanket is quite thick and comfortable. The bath is old. That should be a renovation for the bath facilities.
Stayed 2 nights in Sep 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel was clean and close to transportation (Number 2 bus) that took you to main tourist area of Salzberg called Mirabell Schloss. Aldstadt was a short walk from Mirabell Schloss. Hotel was old and not completely updated. Temperature in the room was cold and you could tell that the rooms were old. However, it was clean and the staff was helpful. We did not try the food in the hotel and there are no other restaurants nearby that I noticed. So, if you want to be very near to the Aldstadt, this hotel is not for you, but probably a lot less expensive. Nevertheless, can get there easily by bus (and can also get to the Salzburg main train station to go other places).
Stayed 2 nights in May 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Be prepared to walk in rain

The location is okay but requires a 20 walk to train station & 20 min walk to sites areas
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very nice. The room was clean, air conditioning was fantastic and the bed was comfortable. We had breakfast one morning but it was very expensive in comparison to other hotels we have stayed in. Being charged for underground parking seemed unfair as there was only 10 free spaces outside the hotel and other guests had not parked responsibly. The hotel was in a great location for exploring Salzburg.
Stayed 6 nights in Aug 2022

8/10 Good

Chermène

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice and clean hotel. The only downside was that we asked one day of cleaning during our 3 day stay. We only received new towels, but the cleaning lady didn’t renew the bodywash that was empty. We left the dispenser open without the pump so it was clearly visible and she didn’t vacuum. If you clean you should check everything. Other than that it was a nice hotel on a good location on a 10 minute walking distance of the city Centre, train station and the old town.
Stayed 3 nights in Sep 2024

6/10 Okay

MARIA

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
there was not alot of food places around hotel to access - had to walk 15 mins to get to area for food. Food was limited at hotel. Bed was comfy, lots of space inside, safe was handy to store passports etc., but AC was not working and it faced the sun directly- so it was a sauna- muggy and hot- hard to sleep- had to call front staff to help- they found the AC unit was not working- so they gave us a fan which helped to give a breeze to cool us off-but felt like hot outdoor camping. Closed the blinds during the day to try to help in the reduction of heat- did a little. if it wasn't for that part the stay would have been better.
Stayed 3 nights in Jul 2023

2/10 Terrible

Urvi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a pleasing experience.

We had a little bad experience. The rooms were not well lit. Hot water kettle was dirty from inside and they refused to clean it or change it. We had to go down ourselves to change it or to get hot water. Shortage of staff. Did not have a very pleasant experience.
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Our room was really warm and when I called down to ask about how to work the AC, I was told that it being March 10, the AC wasn’t turned on yet. However, the hallways, fitness center, and common areas were all cool, so I don’t believe the AC was not turned on in the building. We had to leave the window open and request a fan to cool down the room to a comfortable level. Further, I was asked upon check-in if we wanted cleaning service during our stay but our room was never cleaned. Not a huge deal, but I’m trying to give an honest and fair review. The customer service was a bit lacking and next time I’m in Salzburg I’ll likely be looking for another option for a hotel.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Decent location, but wouldn’t stay again.

While the hotel staff was friendly and the lobby is nice, the rest of the hotel is in need of an update and a deep cleaning, to include replacing heavily worn furniture and changing carpet flooring to some other type of flooring. We had a corner room facing the mountain, which offers a decent view until the sun was facing the side of the building where the room did not have automatic shades. The curtains should be replaced with blackout curtains to help keep the heat from the sun out. The air conditioner barely cooled the room at all and ended up leaking water heavily down the wall and onto the thermostat, which could have been a major hazard. Overall, given the repair of the room and uncomfortable heat due to the AC issues, the cost for the room was way out of a reasonable range for the quality.
Stayed 2 nights in Jul 2022

8/10 Good

Daniel

Liked: Cleanliness
Zimmer war zwar groß, aber die Reinigung könnte noch besser sein.
Stayed 3 nights in Oct 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
*
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Hotel was quiet and walkable to the main areas in the city. Room was a little cramped and not a lot of charging sockets - was clean though
Stayed 2 nights in Sep 2025

4/10 Poor

Miriam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dieses Hotel empfehle ich nicht. Im Vorfeld gab es schon Probleme, da eine Dame meine recht einfache Anfrage am Telefon nicht beantworten konnte und mich abwimmelnd bat, dies per Email zu erfragen. Auf meine Email erfolgte allerdings keine Antwort. Erst beim nächsten Anruf hatte ich einen sehr netten Herren am Telefon, der mir unverzüglich weiterhalf. Das Hotel selbst ist nicht sonderlich gemütlich. Das Bad war total verschimmelt, die Türklinke war kaputt, die Bettwäsche eklig fleckig und die Einrichtung abgenutzt. Die Handtücher waren alle total winzig. Aus dem Abfluss am Boden im Bad hat es auf einmal furchtbar gestunken und man musste die Tür geschlossen halten. Auf dem Flur roch es nach Zigaretten. Das Gute aber waren die wirklich sehr netten Rezeptionisten und die Dove Pflegeprodukte.
Stayed 2 nights in Oct 2025

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