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Am Neutor Hotel Salzburg Zentrum

4.0 star property
Hotel with free casino shuttle, a short walk to Salzburg Christmas Market

Choose dates to view prices

Photo gallery for Am Neutor Hotel Salzburg Zentrum

Exterior
Buffet
Comfort Double Room | Bathroom | Free toiletries, hair dryer, towels
Reception
Cleanliness standards
Am Neutor Hotel Salzburg Zentrum sits in the heart of Riedenburg, blending luxury with convenience. Guests browse distinctive artwork in the on-site gallery, shop nearby, or relax with a coffee at the hotel's cafe.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

Standard Single Room | View from room

Standard Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Desk
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

In-room safe, individually decorated, individually furnished, desk

Superior Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

In-room safe, individually decorated, individually furnished, desk

Comfort Double Room

7.8 out of 10
Good
(18 reviews)

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Desk
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Neutorstrasse 8, Salzburg, Salzburg, 5020

What's nearby

  • Getreidegasse - 5 min walk - 0.3 miles
  • Mozart's Birthplace - 6 min walk - 0.4 miles
  • Salzburg Cathedral - 8 min walk - 0.5 miles
  • Salzburg Christmas Market - 8 min walk - 0.5 miles
  • Mirabell Palace - 12 min walk - 0.7 miles

Getting around

  • Salzburg Aigen S-Bahn - 8 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • W.A. Mozart Airport (SZG) - 7 min drive

Restaurants

  • ‪Sternbräu - ‬6 min walk
  • ‪Meissl & Schadn - ‬5 min walk
  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Afro Cafe - ‬7 min walk
  • ‪Arthotel Blaue Gans - ‬5 min walk

About this property

Am Neutor Hotel Salzburg Zentrum

Upscale hotel near Salzburg Christmas Market
Near Mirabell Palace, Am Neutor Hotel Salzburg Zentrum provides a terrace, an art gallery on site, and a shopping mall on site. Guests can also expect to find a coffee shop/cafe, dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a free casino shuttle, and self parking (surcharge)
  • Multilingual staff, 1 meeting room, and free newspapers
  • Coffee/tea in the lobby, luggage storage, and an elevator
Room features
All guestrooms are individually furnished, and include amenities such as safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 80-cm flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free casino shuttle
  • Ski shuttle nearby
  • Self parking on site (EUR 19 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar am Neutor

Things to do

  • Art gallery
  • Designer stores
  • Piano
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19.00 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 50101-000082-2020

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Zentrum
Am Neutor Salzburg Zentrum
Am Neutor Zentrum
Hotel Neutor
Hotel Neutor Salzburg
Neutor Hotel Salzburg
Neutor Salzburg
Am Neutor Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum Hotel
Am Neutor Hotel Salzburg Zentrum Salzburg
Am Neutor Hotel Salzburg Zentrum Hotel Salzburg

Frequently asked questions

Is Am Neutor Hotel Salzburg Zentrum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Am Neutor Hotel Salzburg Zentrum?

Self parking is available for EUR 19.00 per day. Limited spots are available.

What time is check-in at Am Neutor Hotel Salzburg Zentrum?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Am Neutor Hotel Salzburg Zentrum?

Check-out is at 11 AM.

Where is Am Neutor Hotel Salzburg Zentrum located?

Located in Riedenburg, this hotel is within a 10-minute walk of Sigmundstor Tunnel and Salzburg Christmas Market. Pferdeschwemme Horse Well and Salzburg Toy Museum are also within 5 minutes. Salzburg Mülln-Altstadt Station is 18 minutes by foot and Salzburg Aiglhof Station is 18 minutes.

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Reviews

Am Neutor Hotel Salzburg Zentrum Reviews

7.2

Good

7.4

Cleanliness

8.2

Location

7.6

Staff & service

7.2

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 139 out of 717 reviews
Rating 8 - Good. 275 out of 717 reviews
Rating 6 - Okay. 172 out of 717 reviews
Rating 4 - Poor. 91 out of 717 reviews
Rating 2 - Terrible. 40 out of 717 reviews

Reviews

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities good, staff friendly and helpful and room kept clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

XINYAN

Liked: Cleanliness, amenities, property conditions & facilities
Good service and good location.
Stayed 3 nights in Jun 2025

4/10 Poor

Sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very dated property. This should be mentioned in the description. It seems like a 80s hotel that has not been updated a wink. The carpet in the rooms seemed like out of The Overlook Hotel from The Shining, that old. Scratched and old furniture. Extremely dated bathrooms. Unfriendly and cold staff. We were a group of five and had three rooms, each one more ancient than the next. Otherwise, good beds and duvets. Great location and nice vicinity.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lajos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel they provided unlimited bus pass for every bus in the city free of charge.
Stayed 4 nights in May 2025

4/10 Poor

Layne

Disliked: Staff & service, property conditions & facilities
The hotel is located in a walkable area and was overall clean. However, the staff were not friendly or helpful, the room does not have any air system aside from a noisy stand up fan in the corner, and the walls are paper thin. The rooms are also very outdated and the beds are old and uncomfortable. If you stay here, don't expect to be able to ask for anything extra such as a pillow, as they will tell you no. Would recommend spending your money elsewhere as this hotel is not even cheap.
Stayed 2 nights in Sep 2025

8/10 Good

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convinient!
Stayed 3 nights in Jun 2025

6/10 Okay

Walter

Hotel was ok, no AC very warm in the room. Opening the windows on street side was loud and bright lights made it hard to sleep. Was offered breakfast - thought it was included untill check out. My own fault for not asking. Overall, ok.
Stayed 2 nights in Aug 2025

10/10 Excellent

MARIE-DOMINIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Charming and careful staff. When you arrive, you receive a very useful transportation pass which allows you to use local transports
Stayed 3 nights in May 2025

6/10 Okay

Suzanne

Liked: Cleanliness, amenities
Great location as on a number of bus routes in and out of the city and one directly to the airport. The foyer was refurbished and looked nice, but the rest of the hotel was a little tired. But it did the job and was not an unpleasant space to be in. I would stay again.
Stayed 3 nights in May 2025

8/10 Good

Laura

Great location. Staff was very helpful. Large room, especially for Europe.
Stayed 1 night in Dec 2024

4/10 Poor

Will

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is more hostel than hotel. There are few to no amenities: no fridge, no laundry services, no ice machines, and we couldnt get an extra fan when we asked. Cleaning services were poor. They left the sheet and floor uncleaned. The place itself is more gloss than content. The day staff were nice enough, but the night "manager" was as lazy as he was useless (think: Basil Fawlty without the humour). When asked we got either incorrect or inaccurate information The breakfast (food, price, and staff) were quite good. Its basically Fawlty Towers without the irony or comedic talent.
Stayed 5 nights in Jul 2025

6/10 Okay

Petra

Liked: Staff & service
Disliked: Cleanliness
.
Stayed 1 night in May 2025

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we used the tunnel to visit the historical city

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 2 nights in Sep 2024

8/10 Good

Giuliano

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2024

4/10 Poor

Zeki

Disliked: Cleanliness, staff & service, property conditions & facilities
Average hotel.
Stayed 1 night in Feb 2024

4/10 Poor

katy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be better cleaned
Stayed 1 night in Dec 2024

6/10 Okay

MARIA

Liked: Cleanliness, staff & service
Room was spacious but the bathroom need updating. They still use old style shower curtains.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience! 100% recommended!
Stayed 1 night in May 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.
Stayed 3 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
.....
Stayed 3 nights in Jan 2025

8/10 Good

MARKUS

Liked: Cleanliness, staff & service
x
Stayed 2 nights in Sep 2024

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
One of the primary reasons we chose this accommodation was the listing’s indication that a laundry facility was available on-site. However, upon arrival, we were informed by the front desk that no such facility exists, and the nearest coin laundry is two bus stops away. This was both inconvenient and frustrating, as access to laundry was an important factor in our booking decision. In addition, we were not made aware of the extensive construction taking place around the property. The noise from the work, which began as early as 7:00 a.m., significantly impacted our ability to rest during our stay. We also encountered maintenance issues within the room itself. The showerhead attachment in the bathroom was broken, and the sink appeared to be clogged, taking a long time to drain properly. I believe these matters should have been clearly communicated in the listing. When we raised the laundry issue with the receptionist, we were told that the property’s own website does not list such a facility—suggesting a discrepancy between the Expedia listing and the property’s actual amenities. I hope that steps can be taken to ensure that the information presented to potential guests is accurate and up-to-date. Accurate listings are essential in helping travelers make informed choices.
Stayed 3 nights in Jul 2025

2/10 Terrible

LIVIO

Disliked: Cleanliness, staff & service, property conditions & facilities
The structure is rather old and needs renovating. Rooms are not made up every day and level of cleanliness is approximate. Personnel in part unfriendly. Only plus: near the city centre
Stayed 3 nights in Sep 2024

10/10 Excellent

Hartmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no title

Excellent Location to access the old city. Parking should be managed better. It is necessary to reserve a parking place beforehand. Reservation of the parking space at the time of the Check-in at 15:00 is too late.
Stayed 1 night in Jul 2022

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