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Am Neutor Hotel Salzburg Zentrum

4.0 star property
Travelers step into historic charm by day and retreat to modern comforts by night, with opportunities to savor coffee or browse unique art pieces in Salzburg.

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Photo gallery for Am Neutor Hotel Salzburg Zentrum

Daily buffet breakfast (EUR 19 per person) - Am Neutor Hotel Salzburg Zentrum (Salzburg)
Reception - Am Neutor Hotel Salzburg Zentrum (Salzburg)
Meeting facility - Am Neutor Hotel Salzburg Zentrum (Salzburg)
In-room safe, individually decorated, individually furnished, desk - Am Neutor Hotel Salzburg Zentrum (Salzburg)
Property entrance - Am Neutor Hotel Salzburg Zentrum (Salzburg)
Am Neutor Hotel Salzburg Zentrum sits in the heart of Riedenburg, blending luxury with convenience. Guests browse distinctive artwork in the on-site gallery, shop nearby, or relax with a coffee at the hotel's cafe.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

Standard Single Room | View from room

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

In-room safe, individually decorated, individually furnished, desk

Superior Room

  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

In-room safe, individually decorated, individually furnished, desk

Comfort Double Room

7.8 out of 10
Good
(18 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Riedenburg, a neighborhood in Salzburg, Am Neutor Hotel Salzburg Zentrum is near the airport and near a train station. Festspielhaus Hall and Moenchsberg Museum of Modern Art are cultural highlights, and some of the area's attractions include Salzburg Toy Museum and Museum of Natural History. Mirabell Gardens and Salzburg Zoo are also worth visiting. Boat tours offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Salzburg travel guide
Map
Neutorstrasse 8, Salzburg, Salzburg, 5020

What's nearby

  • Getreidegasse showing signage, street scenes and heritage architecture
    Getreidegasse
    5 min walk - 0.3 miles
  • Mozart\'s Birthplace featuring interior views
    Mozart's Birthplace
    6 min walk - 0.4 miles
  • Salzburg showing heritage architecture, a hotel and signage
    Old City Hall
    6 min walk - 0.4 miles
  • Salzburg Cathedral showing interior views, heritage elements and a church or cathedral
    Salzburg Cathedral
    8 min walk - 0.5 miles
  • Salzburg, Austria - Christkindlmarkt, Christmas Market
    Salzburg Christmas Market
    8 min walk - 0.5 miles

Getting around

  • Salzburg Aigen S-Bahn
    8 min drive
  • Salzburg Mülln-Altstadt Station
    18 min walk
  • W.A. Mozart Airport (SZG)
    7 min drive

Restaurants

  • Sternbräu
    6 min walk
  • 220 Grad
    7 min walk
  • Meissl & Schadn
    5 min walk
  • Balkan Grill Walter (1. Salzburger Bosna Grill)
    5 min walk
  • KAVA coffee roasters
    8 min walk

About this property

Am Neutor Hotel Salzburg Zentrum

Upscale hotel near Salzburg Christmas Market
Near Mirabell Palace, Am Neutor Hotel Salzburg Zentrum provides a terrace, an art gallery on site, and a shopping mall on site. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a free casino shuttle, and self parking (surcharge)
  • 1 meeting room, tour/ticket assistance, and an elevator
  • A front-desk safe, free newspapers, and a banquet hall
Room features
All guestrooms are individually furnished, and feature comforts such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 80-cm flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free casino shuttle
  • Ski shuttle nearby
  • Self parking on site (EUR 19 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar am Neutor

Things to do

  • Art gallery
  • Designer stores
  • Piano
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19.00 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 50101-000082-2020

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Zentrum
Am Neutor Salzburg Zentrum
Am Neutor Zentrum
Hotel Neutor
Hotel Neutor Salzburg
Neutor Hotel Salzburg
Neutor Salzburg
Am Neutor Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum Hotel
Am Neutor Hotel Salzburg Zentrum Salzburg
Am Neutor Hotel Salzburg Zentrum Hotel Salzburg

Frequently asked questions

Is Am Neutor Hotel Salzburg Zentrum pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 19.00 per day. Limited spots are available.

What time is check-in at Am Neutor Hotel Salzburg Zentrum?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Am Neutor Hotel Salzburg Zentrum?

Check-out is at 11 AM.

Where is Am Neutor Hotel Salzburg Zentrum located?

Located in Riedenburg, this hotel is within a 10-minute walk of Sigmundstor Tunnel and Salzburg Christmas Market. Pferdeschwemme Horse Well and Salzburg Toy Museum are also within 5 minutes. Salzburg Mülln-Altstadt Station is 18 minutes by foot and Salzburg Aiglhof Station is 18 minutes.

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Reviews

Am Neutor Hotel Salzburg Zentrum Reviews

7.2

Good

7.4

Cleanliness

8.2

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 145 out of 734 reviews
Rating 8 - Good. 281 out of 734 reviews
Rating 6 - Okay. 174 out of 734 reviews
Rating 4 - Poor. 94 out of 734 reviews
Rating 2 - Terrible. 40 out of 734 reviews

Reviews

8/10 Good

Rob

Liked: Cleanliness
Great location and breakfast.
Stayed 2 nights in Dec 2025

10/10 Excellent

ANDREA

Liked: Cleanliness, amenities, property conditions & facilities
Great location, walking distance from Salzburg's main attractions. Great breakfast.
Stayed 2 nights in Dec 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities good, staff friendly and helpful and room kept clean.
Stayed 2 nights in Sep 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
The location was so good being able to just walk through the tunnel to the old district was great. The bed was comfortable the roadworks that were happening outside distracted quite a bit from a peaceful stay but again the location helped us have a great experience of Salzburg without having to invest in taxis or other transport
Stayed 2 nights in Oct 2025

6/10 Okay

Edna

Liked: Room comfort
The trip was good. Hotel near the city Center. Friendly staff. Room was spacious.
Stayed 3 nights in Aug 2025

10/10 Excellent

XINYAN

Liked: Cleanliness, amenities, property conditions & facilities
Good service and good location.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lajos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel they provided unlimited bus pass for every bus in the city free of charge.
Stayed 4 nights in May 2025

4/10 Poor

Sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, very dated property. This should be mentioned in the description. It seems like a 80s hotel that has not been updated a wink. The carpet in the rooms seemed like out of The Overlook Hotel from The Shining, that old. Scratched and old furniture. Extremely dated bathrooms. Unfriendly and cold staff. We were a group of five and had three rooms, each one more ancient than the next. Otherwise, good beds and duvets. Great location and nice vicinity.
Stayed 3 nights in Sep 2025

10/10 Excellent

MARIE-DOMINIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Charming and careful staff. When you arrive, you receive a very useful transportation pass which allows you to use local transports
Stayed 3 nights in May 2025

4/10 Poor

Layne

Disliked: Staff & service, property conditions & facilities
The hotel is located in a walkable area and was overall clean. However, the staff were not friendly or helpful, the room does not have any air system aside from a noisy stand up fan in the corner, and the walls are paper thin. The rooms are also very outdated and the beds are old and uncomfortable. If you stay here, don't expect to be able to ask for anything extra such as a pillow, as they will tell you no. Would recommend spending your money elsewhere as this hotel is not even cheap.
Stayed 2 nights in Sep 2025

6/10 Okay

Suzanne

Liked: Cleanliness, amenities
Great location as on a number of bus routes in and out of the city and one directly to the airport. The foyer was refurbished and looked nice, but the rest of the hotel was a little tired. But it did the job and was not an unpleasant space to be in. I would stay again.
Stayed 3 nights in May 2025

10/10 Excellent

henrietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great location clean rooms
Stayed 2 nights in Sep 2024

6/10 Okay

carmelita

the room needs cleaning more . no regular cleaning done and supplies toilet paper towels not supplied regularly . the hotel location is excellent to the places planned to visit . the front reception male staff (indian ) was not helpful at all . he forgot to reserve our taxi when we left . we waited for one hour the taxi did not show up . called uber immediately to take us to the airport .
Stayed 4 nights in Sep 2025

8/10 Good

Laura

Great location. Staff was very helpful. Large room, especially for Europe.
Stayed 1 night in Dec 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.
Stayed 3 nights in Apr 2024

4/10 Poor

Will

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is more hostel than hotel. There are few to no amenities: no fridge, no laundry services, no ice machines, and we couldnt get an extra fan when we asked. Cleaning services were poor. They left the sheet and floor uncleaned. The place itself is more gloss than content. The day staff were nice enough, but the night "manager" was as lazy as he was useless (think: Basil Fawlty without the humour). When asked we got either incorrect or inaccurate information The breakfast (food, price, and staff) were quite good. Its basically Fawlty Towers without the irony or comedic talent.
Stayed 5 nights in Jul 2025

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. They provided suggestions and an area map for getting around. Since we were paying for 24 hours of parking, we checked out by 11am but got to stay parked for the full 24 hours while we toured the city some more. That was very helpful. We did find a space in their tiny parking lot. The room was small but adequate.
Stayed 2 nights in Sep 2024

4/10 Poor

Richard

Disliked: Staff & service

Unhappy Reception Staff

Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job. The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs. Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
Stayed 4 nights in May 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Check in was easy, room was clean and big. I was able to borrow an iron. You have to put in 10 Euros deposit for parking, but get it back when check-in out. Only "issue" was the cleaning lady knocked on our door before check out time (she didn't speak English), after the second time I put the don't disturb sign and she knocked again... Not sure what the issue was. Our room was right at the street. In the summer you have to have a window open and it's pretty noisy. Check out was easy. Overall great for the price and closeness to the city center.
Stayed 1 night in May 2024

8/10 Good

Harald

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in very good location, The bed was very new and very comfortable. The bathroom was nice as it was renovated. My room was one floor up from the ground floor ( 1st Floor) the carpets in the hallways are very badly worn and torn. The carpet in my room looked awful. I did not feel comfortable walking in the room with bare feet or socks on as the carpet is so worn out and old. All trim-work on the floors and doorways in very poor condition can could look so much better with a little bit of paint
Stayed 1 night in Oct 2025

8/10 Good

Lloyd

Liked: Cleanliness, room comfort
Clean and tidy rooms but are a Little old fashioned. Beds was comfortable but a little springy. Staff are Friendly and welcoming. Good location and close to the old town
Stayed 2 nights in Jul 2025

8/10 Good

Ulf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convinient!
Stayed 3 nights in Jun 2025

6/10 Okay

Amit

3 night stay

While the staff was friendly and helpful, there are a number of issues to be highlighted: the phone in the room was not working - so had to go to the reception for every request. The toilet was of a design I had never seen in my life. Worst, there was no coffee machine in the room. So when we grabbed a coffee from the kitchen, we charged 2.70 Euros each, which was reversed after we argued about it. Which hotel nowadays does not have a coffee machine in the room??
Stayed 3 nights in Sep 2025

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we used the tunnel to visit the historical city

6/10 Okay

Walter

Hotel was ok, no AC very warm in the room. Opening the windows on street side was loud and bright lights made it hard to sleep. Was offered breakfast - thought it was included untill check out. My own fault for not asking. Overall, ok.
Stayed 2 nights in Aug 2025