See all properties

Am Neutor Hotel Salzburg Zentrum

4.0 star property
Hotel with free casino shuttle, a short walk to Salzburg Christmas Market

Choose dates to view prices

Photo gallery for Am Neutor Hotel Salzburg Zentrum

Exterior
Front of property - evening/night
Buffet
Comfort Double Room | Bathroom | Free toiletries, hair dryer, towels
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Single Room

Standard Single Room | View from room

Standard Single Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Daily housekeeping
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

In-room safe, individually decorated, individually furnished, desk

Superior Room

Highlights

Individually furnished
Individually decorated
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • City view
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

In-room safe, individually decorated, individually furnished, desk

Comfort Double Room

Highlights

Individually furnished
Individually decorated
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Daily housekeeping
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Comfort Double Room, Balcony | Terrace/patio

Hotel Neutor Express

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
7.2 out of 10, Good, 336 reviews
Hotel Neutor Express

About the neighborhood

Map
Neutorstrasse 8, Salzburg, Salzburg, 5020

What's nearby

  • Mozart's Birthplace - 7 min walk - 0.4 miles
  • Salzburg Christmas Market - 10 min walk - 0.5 miles
  • Salzburg Cathedral - 11 min walk - 0.6 miles
  • Fortress Hohensalzburg - 12 min walk - 0.7 miles
  • Mirabell Palace - 14 min walk - 0.8 miles

Getting around

  • Salzburg Aigen S-Bahn - 8 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • W.A. Mozart Airport (SZG) - 7 min drive

Restaurants

  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Balkan Grill Walter - ‬5 min walk
  • ‪Afro Cafe - ‬7 min walk
  • ‪Restaurant Herzl - ‬6 min walk
  • ‪Fenster Café - ‬5 min walk

About this property

Am Neutor Hotel Salzburg Zentrum

Upscale hotel near Salzburg Christmas Market
Near Mirabell Palace, Am Neutor Hotel Salzburg Zentrum provides a terrace, an art gallery on site, and a shopping mall on site. Guests can also expect to find a coffee shop/cafe, dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), a free casino shuttle, and self parking (surcharge)
  • Coffee/tea in the lobby, tour/ticket assistance, and smoke-free premises
  • An elevator, a front-desk safe, and luggage storage
Room features
All guestrooms are individually furnished, and include amenities such as safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • 80-cm flat-screen TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free casino shuttle
  • Ski shuttle nearby
  • Self parking on site (EUR 19 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar am Neutor

Things to do

  • Art gallery
  • Designer stores
  • Piano
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19.00 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 50101-000082-2020

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Zentrum
Am Neutor Salzburg Zentrum
Am Neutor Zentrum
Hotel Neutor
Hotel Neutor Salzburg
Neutor Hotel Salzburg
Neutor Salzburg
Am Neutor Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum Hotel
Am Neutor Hotel Salzburg Zentrum Salzburg
Am Neutor Hotel Salzburg Zentrum Hotel Salzburg

Frequently asked questions

Is Am Neutor Hotel Salzburg Zentrum pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Am Neutor Hotel Salzburg Zentrum?

Self parking is available for EUR 19.00 per day. Limited spots are available.

What time is check-in at Am Neutor Hotel Salzburg Zentrum?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Am Neutor Hotel Salzburg Zentrum?

Check-out is at 11 AM.

Where is Am Neutor Hotel Salzburg Zentrum located?

Located in Riedenburg, this hotel is within a 10-minute walk of Sigmundstor Tunnel and Salzburg Christmas Market. Pferdeschwemme Horse Well and Salzburg Toy Museum are also within 5 minutes. Salzburg Mülln-Altstadt Station is 18 minutes by foot and Salzburg Aiglhof Station is 18 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Am Neutor Hotel Salzburg Zentrum Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 130 out of 669 reviews
Rating 8 - Good. 256 out of 669 reviews
Rating 6 - Okay. 160 out of 669 reviews
Rating 4 - Poor. 84 out of 669 reviews
Rating 2 - Terrible. 39 out of 669 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Petra

Liked: Staff & service
Disliked: Cleanliness
.
Stayed 1 night in May 2025

8/10 Good

Laura

Great location. Staff was very helpful. Large room, especially for Europe.
Stayed 1 night in Dec 2024

10/10 Excellent

henrietta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great location clean rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 2 nights in Sep 2024

8/10 Good

Giuliano

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
.....
Stayed 3 nights in Jan 2025

4/10 Poor

katy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be better cleaned
Stayed 1 night in Dec 2024

10/10 Excellent

Tanmay Ajit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff. bus stop next to hotel
Stayed 1 night in Jul 2024

6/10 Okay

MARIA

Liked: Cleanliness, staff & service
Room was spacious but the bathroom need updating. They still use old style shower curtains.
Stayed 2 nights in Oct 2024

10/10 Excellent

ed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, we used the tunnel to visit the historical city

8/10 Good

MARKUS

Liked: Cleanliness, staff & service
x
Stayed 2 nights in Sep 2024

4/10 Poor

Zeki

Disliked: Cleanliness, staff & service, property conditions & facilities
Average hotel.
Stayed 1 night in Feb 2024

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. They provided suggestions and an area map for getting around. Since we were paying for 24 hours of parking, we checked out by 11am but got to stay parked for the full 24 hours while we toured the city some more. That was very helpful. We did find a space in their tiny parking lot. The room was small but adequate.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience! 100% recommended!
Stayed 1 night in May 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.
Stayed 3 nights in Apr 2024

8/10 Good

Alejandra

Liked: Cleanliness, property conditions & facilities
good just no reception one day which shouldnt happen
Stayed 3 nights in Oct 2024

2/10 Terrible

LIVIO

Disliked: Cleanliness, staff & service, property conditions & facilities
The structure is rather old and needs renovating. Rooms are not made up every day and level of cleanliness is approximate. Personnel in part unfriendly. Only plus: near the city centre
Stayed 3 nights in Sep 2024

4/10 Poor

Richard

Disliked: Staff & service

Unhappy Reception Staff

Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job. The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs. Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
Stayed 4 nights in May 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Check in was easy, room was clean and big. I was able to borrow an iron. You have to put in 10 Euros deposit for parking, but get it back when check-in out. Only "issue" was the cleaning lady knocked on our door before check out time (she didn't speak English), after the second time I put the don't disturb sign and she knocked again... Not sure what the issue was. Our room was right at the street. In the summer you have to have a window open and it's pretty noisy. Check out was easy. Overall great for the price and closeness to the city center.
Stayed 1 night in May 2024

10/10 Excellent

Hartmut

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

no title

Excellent Location to access the old city. Parking should be managed better. It is necessary to reserve a parking place beforehand. Reservation of the parking space at the time of the Check-in at 15:00 is too late.
Stayed 1 night in Jul 2022

8/10 Good

Hans Georg Schuppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 7 nights in May 2023

8/10 Good

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is at excellent location. Walking distance to downtown Salzburg (5 minutes), yet there is parking in the area. I don't think you can drive to hotels situated in the old town. I was little worried because of some negative reviews here, but the hotel was fine. If you are travelling in summer make sure your room is not facing west. It was very hot in our room in the afternoon and summer is only beginning. I don't think there is AC or fan there.
Stayed 1 night in Jun 2023

8/10 Good

Maura

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been great if they had taken my request to allocate my two rooms next to each other and not on separate floors. I had placed my request months in advance and was disappointed to check-in and see that my son was allocated a different floor from me.
Stayed 1 night in Aug 2023

2/10 Terrible

TAR YAR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE HORRIBLE AND HORRIBLE!!!

The first night that we checked in, we found a USED bath towel hanging on the rack and there were no new towels for us. So I went down to the reception to explain the situation and the receptionist said she will send someone. There was no apology for whatsoever. We also found the room very dirty. There is a walnut and a piece of plastic on the floor. The next day morning, I made a specific request to the reception to clean our room probably. But when we came back to the room in the evening, the beds are made but they didn’t clean the room. The hairs are everywhere. I went down and told them that the room is not clean. They came up with the excuse that I left the card on the door to not clean the room! It’s absurd! Why did I have to leave the card on if I specifically ask to clean the room. And I told them that someone came in our room for sure, because the beds are made and the towels are changed. Only that they didn’t swipe or vacuum the floors. And they came up with another excuse: they don’t vacuum the floor everyday. EXCUSE ME?!? Isn’t it the basic thing to do to run a hotel?!? So I ended up calling the cleaning team to vacuum the room in front of me!!!! Never seen a situation like that! Needless to say how rudes the staffs are!
Stayed 3 nights in Jan 2023

6/10 Okay

Suzanne

Liked: Cleanliness, amenities
Great location as on a number of bus routes in and out of the city and one directly to the airport. The foyer was refurbished and looked nice, but the rest of the hotel was a little tired. But it did the job and was not an unpleasant space to be in. I would stay again.
Stayed 3 nights in May 2025