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ARCOTEL Castellani Salzburg

4.0 star property
Pet-friendly hotel with 2 restaurants connected to the convention center in Salzburg

Choose dates to view prices

Photo gallery for ARCOTEL Castellani Salzburg

Terrace/patio
Exterior
Junior Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
Lobby
Reception
ARCOTEL Castellani Salzburg welcomes guests with a tranquil garden and cozy library. Dine outdoors at on-site restaurants or relax with drinks at the bar. Enjoy high-speed WiFi and dry cleaning services. Helpful staff can guide you to the nearby Salzburg Cathedral.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • 24/7 front desk
  • Pet friendly

Room options

Check availability for these dates

Tonight

Sep 13 - Sep 14
Check availability for tonight Sep 13 - Sep 14

Tomorrow

Sep 14 - Sep 15
Check availability for tomorrow Sep 14 - Sep 15
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Double Room

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Rollaway/extra beds
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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  • Free WiFi
  • Parking available
  • Housekeeping
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About the neighborhood

Located near a boardwalk/promenade, ARCOTEL Castellani Salzburg is in Salzburg-Süd neighborhood and is connected to a shopping center. Marionette Museum and Mozart's Birthplace are cultural highlights, and some of the area's landmarks include Mirabell Palace and Nonnberg Abbey. Looking to enjoy an event or a game while in town? See what's happening at Salzburgarena or Wals Siezenheim Stadium. Rafting and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and hiking/biking trails nearby.
Visit our Salzburg travel guideOpens in a new window
Map
Alpenstrasse 6, Salzburg, Salzburg, 5020

What's nearby

  • Salzburg Cathedral - 17 min walk - 0.9 miles
  • Fortress Hohensalzburg - 17 min walk - 0.9 miles
  • Salzburg Christmas Market - 19 min walk - 1.0 mile
  • Mirabell Palace - 3 min drive - 1.3 miles
  • Mozart's Birthplace - 3 min drive - 1.3 miles

Getting around

  • Salzburg Aigen S-Bahn - 5 min drive
  • Salzburg Aiglhof Station - 6 min drive
  • W.A. Mozart Airport (SZG) - 21 min drive

Restaurants

  • ‪220GRAD Nonntal - ‬11 min walk
  • ‪Chinesische Mauer Chinarestaurant Lin - ‬3 min drive
  • ‪Unikum - ‬9 min walk
  • ‪Steinlechner Jedermann's Wirtshaus - ‬2 min drive
  • ‪Paradoxon - ‬12 min walk

About this property

ARCOTEL Castellani Salzburg

Upscale hotel near Salzburg Christmas Market
A terrace, a garden, and a library are just a few of the amenities provided at ARCOTEL Castellani Salzburg. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • A 24-hour front desk, concierge services, and a water dispenser
  • Multilingual staff, an elevator, and a front-desk safe
Room features
All 154 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Highchairs, children's books, and art supplies
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • 48-inch LED TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Da Capo Bar
  • Restaurant Eschenbach
  • Restaurant Salieri

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,983 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per stay
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 23 per day
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Castellani Parkhotel
Castellani Parkhotel Hotel
Castellani Parkhotel Hotel Salzburg
Castellani Parkhotel Salzburg
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Hotel
ARCOTEL Castellani Salzburg
ARCOTEL Castellani
ARCOTEL Castellani Salzburg Hotel
ARCOTEL Castellani Salzburg Salzburg
ARCOTEL Castellani Salzburg Hotel Salzburg

Frequently asked questions

Is ARCOTEL Castellani Salzburg pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day.

How much is parking at ARCOTEL Castellani Salzburg?

Self parking is available for EUR 23 per day.

What time is check-in at ARCOTEL Castellani Salzburg?

Check-in begins at 3:00 PM.

What time is check-out at ARCOTEL Castellani Salzburg?

Check-out is at 11:00 AM.

Where is ARCOTEL Castellani Salzburg located?

Located in Salzburg-Süd, this hotel is within 1 mi (2 km) of Nonnberg Abbey and Salzburg Christmas Market. Mozart Monument and Salzburg Glockenspiel are also within 1 mi (2 km). Salzburg Aigen S-Bahn is 20 minutes by foot.

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Reviews

ARCOTEL Castellani Salzburg Reviews

8.4

Very Good

9.0

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 253 out of 579 reviews
Rating 8 - Good. 216 out of 579 reviews
Rating 6 - Okay. 74 out of 579 reviews
Rating 4 - Poor. 22 out of 579 reviews
Rating 2 - Terrible. 14 out of 579 reviews

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great location to Old town Salzburg. Nice, cozy, and e-co friendly hotel. It was pleasure to stay in this hotel. I would definitely re-booking this hotel if I visiting Salzburg.
Stayed 3 nights in May 2025

10/10 Excellent

Ninad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and the staff are friendly and helpful. Parking for us was a challenge due to the weekend. Walkable to main Salzburg attractions, but not for the elderly. Excellent for adult travellers.
Stayed 2 nights in May 2025

10/10 Excellent

Anton

Liked: Cleanliness, amenities, property conditions & facilities
It was pretty good. They gave me a bus pass for my entire stay and helped me with navigating around the city. This was not given to me at check in, so you might have to ask. It’s not too far from the old town and the city is very walkable. If you like walking, this hotel is good. Breakfast was also okay. The room was spacious.
Stayed 5 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for visiting Salzburg

Very pleasant stay, clean and room very nice
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel and the area
Stayed 5 nights in Dec 2023

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lovely rooms. Good location for my activities. BUT Wifi completely unacceptable - weak or non-existent. Hotel claims to let you decide when to have the room made up, but ignores your these choices - even when you book online - and come after day 3. Staff friendly but slow - even trivial transactions take 5-10 minutes. Next time I will try other hotels and use the impressive local transit (free from your hotel if you stay 3 days or more, but not offered by this hotel - you have to know to ask).
Stayed 4 nights in Jul 2025

10/10 Excellent

Davor

Nice hotel with nice personnel
Stayed 1 night in Jun 2023

10/10 Excellent

Yoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service and hotel

Great hotel near by to my office With big room that facing to the garden. Very good breakfast
Stayed 1 night in Jan 2023

10/10 Excellent

Yuval

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

comfortable bed and nice amenities. Solid breakfast
Stayed 1 night in Jan 2023

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
Stayed 2 nights in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The property is lovely and the room is very comfortable. The staff are also phenomenal. We dropped a necklace down the drain in the sink and Victoria helped us fish it out - she was incredible kind, patient and innovative with her problem solving. The hotel is lucky to have her on staff there!
Stayed 1 night in Jul 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room with the separate living space with a couch and chair. Beautiful view from the 4th floor. Very comfortable bed and pillows. Nice to have the shutters to close at night. Paid $18EU/person to have breakfast included which consisted of some hot food(eggs, sausage and bacon) as well as cold meats, cheeses, granola. Walk to downtown was approximately 25 minutes but bus service nearby. Would definitely recommend this hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Restaurant at hotel closed. Only one towel in bathroom
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Room was average for the price. Paint on the ceiling was peeling and bubbling. No refrigerator. Staff was very nice.
Stayed 1 night in Dec 2024

8/10 Good

Dumitru

Liked: Cleanliness, staff & service, amenities
It was ok.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
A bit away from sightseeing, but public transport is available a couple of blocks away or you can just enjoy an easy walk. We were allowed to check in early, also thanks to an online form sent to us in advance. Only thing, in the form that we had to agree with online there was breakfast included, but found out we had to pay extra. No regrets, though, because it was a good menu. We really enjoyed out stay there.

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities
Different !
Stayed 1 night in Dec 2023

6/10 Okay

Amandeep

Liked: Cleanliness, amenities
To order room service, one has to go down to the reception. No intercom. Maintenance issue was not resolved even after asking for two days. Finally gave up on it. Breakfast selection can be better.
Stayed 3 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Not Recommended !

The hotel receptionist gave us a different room (lower grade than the one we booked) and she refused our request to have a room in a higher level saying that the hotel was fully booked while it wasn’t as we checked online! The room was not clean I had to clean by my self , they just sent a welcome cake to apologize after letting us wait more than 40 minutes after check in time !!!
Stayed 1 night in Aug 2022

2/10 Terrible

Karen

Disliked: Staff & service
Horrible customer service. Tried calling the property numerous times when all the trains were canceled due to a snow storm. They did not answer the phone and then charged me the full rate stating i did not cancel in time. I will be sure to never book through this chain again.

2/10 Terrible

Karen

Disliked: Staff & service
Horrible staff and customer service. Snow storm prevented travel to hotel area. Snow storm was on news. Attempted to call the hotel without any answer, emailed them without a response. Finally received a response telling me they couldn't help me because i booked through a third party. Was charged full price to include five breakfasts we were not there to have. Refused to be helpful in any way. The storm made local news today showing how it shut down all trains to the area. I will never book with this chain again. So unprofessionalism. Stay away if you want good customer service

4/10 Poor

Hans Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rezeptionspersonal kann NICHT güßenu
Stayed 1 night in Aug 2025

10/10 Excellent

Friedrich

Stayed 1 night in Jul 2025

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